ZLINE Refrigeration User Manual

Important Safety Instructions

This manual contains important safety information. Failure to follow these instructions may result in death, fire, or electric shock.

WARNING: Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION: Indicates a potentially hazardous situation which, if not avoided, may result in injury. It may also be used to alert against unsafe practices.

NOTICE: Indicates a potentially hazardous situation which, if not avoided, may result in damage to the refrigerator, the tableware, the equipment, or the environment.

General Safety

• WARNING: Risk of fire/flammable materials.
• This appliance is intended for household use and not commercial operation.
• Children should be supervised to ensure they do not play with the appliance.
• If the electrical supply cord is damaged, it must be replaced by a professional to avoid electric shock hazards.
• Do not store explosive substances, such as aerosol cans with a flammable propellant, in or near this appliance.
• The appliance must be unplugged before carrying out any maintenance or if it will not be used for extended periods.
• WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
• WARNING: Do not use mechanical devices or other means to accelerate the defrosting process.
• WARNING: Do not damage the unit's refrigerant circuit and sealed cooling system.
• WARNING: Do not use electrical or mechanical appliances inside the food storage chambers.
• WARNING: At the end of its service life, dispose of the refrigerator according to local regulations, due to the use of flammable blowing gas and refrigerant.
• WARNING: When positioning the appliance, ensure the electrical supply cord is not kinked or damaged.
• WARNING: Do not use multiple portable electrical outlets or portable power supplies at the rear of the appliance.
• Do not use extension cords or ungrounded (2-prong) adapters when connecting to electricity.
• WARNING: To avoid safety and suffocation risks for children or pets, before disposing of your old refrigerator or freezer: Take off the doors and drawers. Leave the shelves in place so that children or pets may not climb inside.
• The refrigerator must be fully disconnected from electricity before installing accessories or servicing.
• For refrigerator doors or drawers fitted with locks and keys, keep keys out of reach of children and not in the vicinity of the appliance to prevent children from being locked inside.
• WARNING: To avoid hazards due to instability, adjust the height according to the instructions provided in this manual.
• WARNING: Connect this appliance only to a potable water supply.
• Do not arbitrarily disassemble or reconstruct the refrigerator. Do not damage the refrigerant circuit or the sealed cooling system. Maintenance must be conducted by a professional service person.

Food Safety

• Opening the door for long periods can cause a significant increase in internal temperatures.
• Regularly clean surfaces and accessible drainage systems that come in contact with food.
• Clean water tanks if not used for 48 hours, and flush the water system if water has not been drawn for 5 or more days.
• Store raw meat and fish in suitable containers so they do not contact with or drip onto other food.
• If the appliance is left empty for long periods, disconnect from power, defrost, clean, dry, and leave the door open to prevent mold.
• Be gentle when closing refrigerator doors to avoid food or liquids falling or spilling. The gaps between doors and the refrigerator body are small.
• Do not pick up food or containers with wet hands in the freezer compartment when the refrigerator is running, especially metal containers, to avoid frostbite.
• Do not place heavy objects on the top of the refrigerator. Objects may fall when closing or opening doors, increasing risk of injury.
• Unplug the appliance in case of power failure and when performing routine cleaning. Wait at least five minutes before plugging back in to prevent damages to the compressor and sealed cooling system due to successive stops and starts.

Placement of Items

• Do not put flammable, explosive, volatile, or highly corrosive items in the refrigerator or freezer to prevent damage and limit risk of fire or explosion.
• Do not place flammable items near the refrigerator to limit risk of fire or explosion.
• The refrigerator is intended for household use for food storage; it shall not be used for other purposes, such as storage of blood, drugs, or biological products.
• Do not store beer, soda, or other beverages in bottles or enclosed containers in the freezing compartment. Bottles or sealed containers may crack or explode due to freezing temperatures and can damage the refrigerator.

Energy Warnings

• Refrigerating appliances might not operate consistently (e.g., defrosting or warming temperatures inside the freezer compartment) when set below the cold end of the designed temperature range.
• Effervescent drinks should not be stored in the freezer compartment or in low-temperature chambers or cabinets. Additionally, some products like ice water should not be consumed too cold.
• Do not exceed storage time(s) recommended by food manufacturers, particularly for commercially quick-frozen food.
• It is recommended to wrap frozen food in several layers of parchment paper or newspaper to prevent an undue rise in temperature while defrosting.
• An increase in temperature of frozen foods during manual defrosting, maintenance, or cleaning could shorten the storage life of the unit.

Warnings for Disposal

Both the refrigerant (R600a isobutane) and cyclopentane foaming material used for this appliance are flammable. Therefore, when the appliance reaches the end of its service life, it should be kept away from any fire source and disposed of according to local regulations to prevent damage to the environment or other harm.

When the refrigerator is disposed of, disassemble the doors and remove the gasket of the door and shelves. Put the doors and shelves in a proper place to prevent damage to the environment or any other harm.

Correct disposal of this product: This icon [recycle symbol] indicates this product should not be disposed of with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

Operation

Refrigerating Chamber

• The refrigerating chamber is suitable for storage of a variety of fruits, vegetables, beverages, and other food consumed in the short term.
• Cooking ingredients should not be placed inside the refrigerating chamber until cooled to room temperature.
• Seal food items before putting them into the refrigerator.
• The glass shelves are adjustable.

Freezing Chamber

• The low temperature freezing chamber will keep food fresh for a long time and is mainly used to store frozen food and make ice.
• The freezing chamber is suitable for storage of meat, fish, and other food not to be consumed in the short term.
• It is recommended to divide chunks of meat into small pieces for easier freezing. Please note that food should be consumed within the shelf time.

NOTE: Storage of too much food during operation after initially connecting the unit to power may adversely impact the freezing effect. Food stored should not block the air outlet, or the freezing effect will also be adversely impacted.

Control Panel and Buttons

The control panel features the following buttons:

• 1. Ice-making button
• 2. Super cool button
• 3. Temperature adjusting button of refrigerator chamber
• 4. Temperature adjusting button of freezer chamber
• 5. Super freeze button
• 6. Lock/unlock button

Display

• When the refrigerator is plugged in, the display screen turns on and a start-up bell rings. The display screen enters the normal operation display. The default set temperature for the refrigerator and freezer chambers is 41°F / 0°F.
• The display panel shows the set temperature of both chambers unless there is an error, in which case an error code displays.
• Under normal circumstances, the display light goes out after 30 seconds in a locked state. Pressing a button on the control panel wakes up the display screen.
• If opening the door wakes up the display screen, the display light goes out immediately when the door is closed. When a "fault code visible" fault occurs, the display screen lights up and goes out after 30 seconds.

Lock/Unlock

• In the unlocked state, press and hold the LOCK/UNLOCK button for 3 seconds to enter the locked state. A buzzer sound will ring.
• In the locked state, press and hold the LOCK/UNLOCK button for 3 seconds to enter the unlocked state. A buzzer sound will ring.
• The refrigerator enters the lock state if the door is not opened or if there is no button operation within 30 seconds.
• The buzzer sound can be stopped by pressing any button in the locked state, but other operations require the unlocked state. Attempting to operate the control panel in the locked state will result in an error beep.

Refrigerator Temperature Setting

Press the temperature adjusting button of the refrigerator chamber to change the set temperature. Each press drops the temperature by 1°F; the range is 34°F to 44°F. When 34°F is reached, the next press switches the set temperature to 44°F. The setting takes effect after the display panel is locked.

Switching Between Fahrenheit and Celsius

Press and hold the LOCK/UNLOCK button until it beeps. Once unlocked, hold the FREEZER and FRIDGE buttons until they beep. The temperature will change from °C to °F or vice versa.

Freezer Temperature Setting

Press the temperature adjusting button of the freezer chamber to change the set temperature. Each press drops the temperature by 1°F; the range is -7°F to 7°F. When -7°F is reached, the next press switches the set temperature to 7°F. The setting takes effect after the display panel is locked.

Mode Settings

• Press the SUPERCOOL button to start the super cool function. The refrigerator chamber is set to 34°F automatically, and the SUPERCOOL icon illuminates. When exiting super freeze mode, the refrigerator chamber temperature reverts to the set temperature before SUPERCOOL mode was engaged.
• Press the SUPERFRZ button to start the super freeze function. The freezer chamber is set to -7°F automatically, and the SUPERFRZ icon illuminates. When exiting super freeze mode, the freezer chamber temperature reverts to the set temperature before SUPERFRZ mode was engaged.
• Press the ICEMAKER button to switch the ice-making function on/off. When the icon is on, the ice-making function is activated.

Ice Maker

The ice maker is located in the upper freezer above the ice storage bin. To make ice, ensure the ice maker is in the closed position with the arrow pointed right. The ice maker stores up to 1.75 pounds of ice and can make up to 4.85 pounds daily. It takes up to 6 hours to produce ice when the appliance is first plugged in. To remove the ice maker for cleaning, twist to the open position and pull out.

Diagram showing ice maker in open and closed positions.

Disassembly of Refrigerator Door

Left Door

1. Use a Phillips-head screwdriver to remove the two screws from the upper hinge cover of the left door. Keep the wires intact and set the cover aside.
2. Use a socket wrench to loosen the two bolts attached to the door hinge.
3. Use a Phillips-head screwdriver to loosen the additional wiring ground screw from the upper hinge. Remove the door hinge and lift the door from the bottom hinge. To put the door back on, reverse the steps above.

Right Door

1. For the right door, there is no ground screw. Follow the steps above for the left door.

Freezer Drawers

1. The process to remove both the upper and lower freezer drawer is the same. First, pull out the freezer drawer you wish to remove and take out the bin.
2. Push down on one of the lock buttons at the rear of the left or right glide rails and pull the drawer straight out slightly until it unlocks. See the image below for button location.
3. Do the same with the other side until both sides are unlocked. Then, slowly pull out the entire drawer. NOTE: Both drawers are equipped with plastic retainers to prevent the release buttons from moving during shipping. These need to be removed before accessing the lock buttons.
4. To put the drawers back on, reverse the steps above.

Diagram illustrating the location of the drawer lock button.

Maintenance and Cleaning

Changing the Light

Any replacement or maintenance of the LED lamps is intended to be made by a professional. If lights fail within the unit's warranty timeframe, call ZLINE Customer Service at 1-614-777-5004.

General Cleaning Instructions

• Unplug the refrigerator for defrosting and cleaning.
• Dirt and dust that accumulates behind the refrigerator and on the surrounding floor should be cleaned frequently to improve cooling effect and save energy.
• The interior should be cleaned regularly to avoid odor. Soft towels or sponges dipped in water and non-corrosive neutral cleaners are suggested. The freezer can be cleaned with clean water and a dry cloth. Open the door to air dry the unit before turning the power back on.
• Do not use hard brushes, steel cleaning balls, wire brushes, abrasives like toothpastes, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid, or alkaline items, as this may damage the appliance's surface and interior.
• Do not rinse or spray the appliance with water to avoid affecting electrical insulation and wiring.

Door Tray

Following the direction of the arrow in the figure, use both hands to squeeze the tray and push it upward, and then take it out.

Diagram showing how to remove the door tray.

Cleaning Shelves

Adjust the shelves by following the arrows as shown in the diagram:

1. Raise it upward first and then take it out by tilting it upward.
2. Lift the whole shelf until it cannot rise anymore.
3. Take out the shelf horizontally.

When replacing the shelves, put the upper end of the fixed leg into one of the upper slots on the shelf support bracket first and then put the lower end of the fixed leg into the slot below the top leg.

Diagram illustrating shelf adjustment and removal.

Defrosting

The refrigerator is made based on air-cooling principles and has an automatic defrosting function. Frost formed due to seasonal or temperature changes may be manually removed by disconnecting the appliance from power or by wiping with a dry towel.

Out of Operation

• Power failure: In case of power failure, food inside can be kept for several hours. Decrease the frequency of opening the refrigerator doors and do not add more fresh food.
• Long-time non-use: Unplug and clean the appliance. Leave the doors open to prevent odor.
• Moving: Before moving, take all objects out of the chamber, fix glass partitions, vegetable/fruit crispers, and freezer drawers with tape, and tighten the leveling feet. Close and tape the doors. During moving, the appliance should not be laid upside down or horizontally or be vibrated. The inclination during movement shall be no more than 45°.
• The appliance should run continuously once started. Generally, the operation shall not be interrupted, otherwise, the lifespan may be impaired.

Error Codes

When the following codes appear on the display screen, it indicates a problem with the refrigerator. Contact ZLINE Customer Service at 1-614-777-5004 for assistance.

Troubleshooting

ZLINE Customer Service is available at 1-614-777-5004.

Warranty

Coverage

ZLINE Kitchen and Bath refrigerators have a two-year parts and service warranty and a five-year parts-only warranty on the unit's sealed cooling system. This is from the original purchase date for the original purchaser of the product.

Terms

This warranty applies only to the original purchaser of the product installed for normal residential use. Commercial settings include but are not limited to: schools, churches, hotels, restaurants, vacation rentals, day care centers, private clubs, fire stations, common areas in multi-family dwellings, nursing homes, food service locations, and institutional food service locations. This warranty is non-transferable and will not be extended based on the date of installation. The warranty applies only to products installed in the contiguous United States and the District of Columbia.

Warranty shall not apply and ZLINE Kitchen and Bath is not responsible for damage resulting from negligence, improper maintenance, misuse, abuse, alteration or tampering with the appliance, accident, natural disaster, improper electric supply, unauthorized service or repair, improper installation, or installation not in accordance with the instructions contained in the manual or local government codes.

What is Not Covered

1. Start-up damages or problems caused by improper installation or use.
2. Damage related to unauthorized service or unauthorized parts.
3. Installation in any commercial or non-residential application.
4. Aesthetic damage, scratches, or natural wear caused by normal use.
5. Second-hand, open box products, or products purchased from an unauthorized retailer.

NOTE: In the event that service is dispatched, and it is discovered that the reported issue is not covered under warranty, the customer will be responsible for all service fees. Failure to pay these fees will result in the forfeiture of remaining warranty coverage.

Product Information and Service

The rating tag shows the model and serial number of your refrigerator. The product label and rating tag are located inside the unit on the left-hand side, above the crisper drawer compartment. The tag is visible when the refrigerator door is open. Do not remove permanently affixed labels, warnings, or plates from the product, as this will void the warranty.

Models: RFM-36 / RFM-36-BS

Electric Diagram Details: Voltage: 115V-, Frequency: 60Hz, Rated Defrost Power: 190W, Lamp Rated Power: MAX 4W, High Side: 370psig, Low Side: 110psig, Rated Current: 2.5A, Refrigerant: R600a, 2.86oz, Volume: 22.5cu.ft, Type of Preventing from Electric Shock: UL LISTED, Free-Standing Installation Only.

For warranty service, please contact ZLINE Customer Service at 1-614-777-5004 or visit www.zlinekitchen.com/contact to utilize the online Customer Experience Portal.

To purchase a part or accessory for your ZLINE product, visit www.zlineparts.com, ZLINE's official parts distribution partner.