Manuals+

KOTLIE EM-308A 5-in-1 Capsule Coffee Maker

Thank you for purchasing this KOTLIE capsule coffee maker. This machine has been carefully designed to offer years of quality service. Before using your new machine, please read these instructions for use carefully, paying particular attention to safety aspects.

Quick Overview

  1. Troubleshooting
  2. Safety Instructions
  3. Product Specifications
  4. Product Appearance and Function Introduction
  5. Filling the Water Tank
  6. Flushing the Water Line Before Use
  7. Guidelines for Brewing and Suitable Capsule Models
  8. Machine Cleaning
  9. Descaling
  10. Standby Mode
  11. Automatic Shut-off Mode
  12. Disposal of Used and Discarded Machines
  13. Packaging Information
  14. Customer Service

1. Troubleshooting

Failure ProblemReason for ExistenceRemedy
Low pressure on the handleIncorrect positioning of the podPod removed and reinserted
Dispensing button does not workHandle cannot be closed.Close the handle.
No capsule adapter.Place in the corresponding compartment of the capsule adapter
Magnets detach from the pods.Refer to the spare parts market for replacement pods.
Water injection hole is blockedFind a cleaning needle to unblock a water-filled eye.
Reduced flow rateProlonged use without descalingRegular descaling
Ground coffee too fineUse espresso coffee powder that meets the standards of coarseness and fineness.
The device cannot be turned on.Mains cable not properly connected or the appliance is defective.Correctly reconnect the appliance to the power supply or send it to customer service for repair.
Water collects under or around the applianceWater overflows from the drip trayQuickly clean the collection container
The machine does not dispense water.No water in the container.Fill the water tank in time
No coffee.Water tank not inserted correctlyRemove and reinsert the water tank
Capsule unsuitable or damagedThe used capsules do not correspond to the podsUse appropriate capsules and pods according to the instructions.
Handle cannot be opened.High temperature or faulty temperature sensorWait about an hour for the appliance to cool down before switching it on again, or contact customer service for repair.
Coffee is not hot.Incorrect capsule used or very fine coffee grounds usedWait about an hour for the pressure inside the appliance to dissipate before opening it, or contact customer service for repair.
Touchscreen is not sensitiveIt has switched to "cold brew" mode.Yellow or red light
The operating indicator flashes continuously and rapidlyThe thermos bottleThermos bottle
Empty pods are drained onceRegular descaling
Finger is not dry or touches two scales simultaneouslyEnsure fingers are dry and touch only one scale.
Machine malfunctionImmediately turn off the power and contact customer service for repair.

2. Safety Instructions

WARNING: If you observe similar signs, refer to the safety precautions to avoid possible injuries and damage!

Note: Read the following tips for correct and safe use of the coffee machine.

Preventing Power Outages and Fatal Fires

3. Product Specifications

Basic Product Information

4. Product Appearance and Function Introduction

Controls and Machine Components

Control Panel - Function Visualization of Each Button

  1. Power Button/Off Button: Pressing this button ① once turns on the appliance, and the power button indicator starts flashing. The other indicators light up dimly to start preheating; wait for the power indicator to stop flashing and preheating to complete. If all other indicators are on, touch this button to turn off the appliance when it is on.
  2. Temperature Selection Button: The display of this button is yellow by default (medium-high temperature); the colors alternate yellow, red, blue, and green, corresponding to the following temperatures:
    • Green light: Low-medium temperature (65-70°C) - Suitable for latte macchiato and other fine coffees.
    • Yellow light: Medium-high temperature (70-80°C) - Suitable for Americano, black coffee.
    • Red light: High temperature (80-85°C) - Suitable for espresso and caramel macchiato.
    • Blue light: Ambient (real-time water temperature) - Suitable for cold brew coffee.

    A sincere suggestion: The four temperatures mentioned above refer to the temperature of the liquid coffee in the cup in a natural environment at an ambient temperature of 25°C. Different types of coffee may lead to temperature differences, and the user can select the four temperatures above based on their preferences. The red light button (high-temperature extraction) is recommended for brewing ground coffee for the best results.

  3. “Brew Coffee” Button: Pressing this button after preheating is complete, the machine will complete the coffee brewing program according to the user's settings.
  4. “Pre-soak” Button: When the machine finishes heating, touch this button, the indicator light turns on, and the pre-infusion function is activated; the machine brews coffee and enhances the pre-infusion program, resulting in a more intense coffee flavor.
  5. Delivery Rate Selection Button: When the coffee brewing button is at medium-high temperature (yellow light), touch one of the seven delivery rates, the corresponding indicator light will turn normal after the machine corresponds to the delivery rate of coffee brewing, the seven corresponding delivery rates are as follows:
    • Water Capacity:
      • Level 1: 33.7 ml
      • Level 2: 65.0 ml
      • Level 3: 96.3 ml
      • Level 4: 121.4 ml
      • Level 5: 155.5 ml
      • Level 6: 185.1 ml
      • Level 7: 214.6 ml
    • Ground Coffee Capacity:
      • Level 1: 25.9 ml
      • Level 2: 40.7 ml
      • Level 3: 50.0 ml
      • Level 4: 66.0 ml
      • Level 5: 86.1 ml
      • Level 6: 102.4 ml
      • Level 7: 118.0 ml
    • ESE Pod Capacity:
      • Level 1: 21.7 ml
      • Level 2: 52.5 ml
      • Level 3: 95.2 ml
      • Level 4: 130.2 ml
      • Level 5: 168.6 ml
      • Level 6: 206.7 ml
      • Level 7: 253.7 ml
    • K-CUP Capacity:
      • Level 1: 26.6 ml
      • Level 2: 59.8 ml
      • Level 3: 81.1 ml
      • Level 4: 104.4 ml
      • Level 5: 131.2 ml
      • Level 6: 163.1 ml
      • Level 7: 190.5 ml
    • Dolce Gusto Capsule Capacity:
      • Level 1: 24.7 ml
      • Level 2: 56.4 ml
      • Level 3: 83.8 ml
      • Level 4: 118.3 ml
      • Level 5: 138.6 ml
      • Level 6: 157.6 ml
      • Level 7: 181.7 ml
    • Lavazza A Modo Mio Capacity:
      • Level 1: 25.4 ml
      • Level 2: 32.4 ml
      • Level 3: 50.6 ml
      • Level 4: 65.0 ml
      • Level 5: 81.6 ml
      • Level 6: 99.8 ml
      • Level 7: 121.7 ml
    • Nespresso Original Capacity:
      • Level 1: 28 ml
      • Level 2: 38.5 ml
      • Level 3: 56 ml
      • Level 4: 71 ml
      • Level 5: 90 ml
      • Level 6: 113 ml
      • Level 7: 129 ml

Product List

4. Product Appearance and Function Introduction

Controls and Machine Components

Diagram of the coffee machine with numbered components.

Control Panel - Function Visualization of Each Button

Diagram of the control panel with numbered buttons.

  1. Power Button/Off Button: Pressing this button ① once turns on the appliance, and the power button indicator starts flashing. The other indicators light up dimly to start preheating; wait for the power indicator to stop flashing and preheating to complete. If all other indicators are on, touch this button to turn off the appliance when it is on.
  2. Temperature Selection Button: The display of this button is yellow by default (medium-high temperature); the colors alternate yellow, red, blue, and green, corresponding to the following temperatures:
    • Green light: Low-medium temperature (65-70°C) - Suitable for latte macchiato and other fine coffees.
    • Yellow light: Medium-high temperature (70-80°C) - Suitable for Americano, black coffee.
    • Red light: High temperature (80-85°C) - Suitable for espresso and caramel macchiato.
    • Blue light: Ambient (real-time water temperature) - Suitable for cold brew coffee.

    A sincere suggestion: The four temperatures mentioned above refer to the temperature of the liquid coffee in the cup in a natural environment at an ambient temperature of 25°C. Different types of coffee may lead to temperature differences, and the user can select the four temperatures above based on their preferences. The red light button (high-temperature extraction) is recommended for brewing ground coffee for the best results.

  3. “Brew Coffee” Button: Pressing this button after preheating is complete, the machine will complete the coffee brewing program according to the user's settings.
  4. “Pre-soak” Button: When the machine finishes heating, touch this button, the indicator light turns on, and the pre-infusion function is activated; the machine brews coffee and enhances the pre-infusion program, resulting in a more intense coffee flavor.
  5. Delivery Rate Selection Button: When the coffee brewing button is at medium-high temperature (yellow light), touch one of the seven delivery rates, the corresponding indicator light will turn normal after the machine corresponds to the delivery rate of coffee brewing, the seven corresponding delivery rates are as follows:
    • Water Capacity:
      • Level 1: 33.7 ml
      • Level 2: 65.0 ml
      • Level 3: 96.3 ml
      • Level 4: 121.4 ml
      • Level 5: 155.5 ml
      • Level 6: 185.1 ml
      • Level 7: 214.6 ml
    • Ground Coffee Capacity:
      • Level 1: 25.9 ml
      • Level 2: 40.7 ml
      • Level 3: 50.0 ml
      • Level 4: 66.0 ml
      • Level 5: 86.1 ml
      • Level 6: 102.4 ml
      • Level 7: 118.0 ml
    • ESE Pod Capacity:
      • Level 1: 21.7 ml
      • Level 2: 52.5 ml
      • Level 3: 95.2 ml
      • Level 4: 130.2 ml
      • Level 5: 168.6 ml
      • Level 6: 206.7 ml
      • Level 7: 253.7 ml
    • K-CUP Capacity:
      • Level 1: 26.6 ml
      • Level 2: 59.8 ml
      • Level 3: 81.1 ml
      • Level 4: 104.4 ml
      • Level 5: 131.2 ml
      • Level 6: 163.1 ml
      • Level 7: 190.5 ml
    • Dolce Gusto Capsule Capacity:
      • Level 1: 24.7 ml
      • Level 2: 56.4 ml
      • Level 3: 83.8 ml
      • Level 4: 118.3 ml
      • Level 5: 138.6 ml
      • Level 6: 157.6 ml
      • Level 7: 181.7 ml
    • Lavazza A Modo Mio Capacity:
      • Level 1: 25.4 ml
      • Level 2: 32.4 ml
      • Level 3: 50.6 ml
      • Level 4: 65.0 ml
      • Level 5: 81.6 ml
      • Level 6: 99.8 ml
      • Level 7: 121.7 ml
    • Nespresso Original Capacity:
      • Level 1: 28 ml
      • Level 2: 38.5 ml
      • Level 3: 56 ml
      • Level 4: 71 ml
      • Level 5: 90 ml
      • Level 6: 113 ml
      • Level 7: 129 ml

5. Filling the Water Tank

You can fill the machine directly with a water bottle or remove the water tank to fill it with water.

  1. Without removing the water tank, lift the tank lid.
  2. Fill the container with cold drinking water. Maximum capacity 1 liter.
  3. Lower the container lid.
  4. Remove the water tank and fill it with water. Lift the lid and remove the container from the appliance in the indicated direction.
  5. Fill the water tank with cold water up to the "MAX" mark (maximum capacity 1L).
  6. Slowly insert the tank into the base of the tank. When the tank outlet is inserted into the inlet sleeve, press the container firmly to lock it.

6. Flushing the Water Line Before Use

After unpacking the new machine and using it for the first time, please follow the procedure below to clean the machine's water pipe. It is recommended to clean the new machine more than three times, inserting empty pods (without coffee capsules) before each coffee preparation, pressing the dispensing button, draining the remaining water in the pipe for the last time, and then starting to prepare coffee for the second time. This is a standard industry practice to ensure the quality of the coffee as much as possible.

Attention.

  1. Ensure that the connected power supply is suitable for the device, otherwise the device may be damaged.
  2. Before using the appliance, make sure the water tank has been installed and filled with drinking water.

7. Guidelines for Brewing and Personalized Pods

Usage:

  1. Place the appliance on a flat, stable, and heat-resistant surface.
  2. The machine is equipped with pods or filters suitable for Nespresso Original/Dolce Gusto/ground coffee/44mm ESE/K-CUP (USA)/Lavazza A MODO MIO (EU/UK).
  3. Fill the water tank with clean or purified water up to the maximum capacity or remove the water tank from the appliance and fill it with potable water. When removing and inserting the water tank, ensure that the top and bottom are vertical. When inserting the water tank, press the tank gently to ensure that the valve at the bottom of the tank adheres to the water valve seat on the housing.
  4. Open the handle, place the capsule in the designated cushion, press down on the capsule to ensure it is loaded correctly, then insert it into the machine, close the handle, and place the appropriate cup under the spout.
  5. Connect the power adapter and start the machine. Press the power button to start the machine; the indicator light on the power button flashes.
  6. After the heating phase is complete, the display remains illuminated, and the appliance selection function is activated.
  7. You can select four temperatures by touching the screen (blue light) for no heating, cold brew, real-time water temperature in the tank, (green light) for a medium-low temperature of about 70°C, yellow light for a medium-high temperature of about 75°C, (red light for a) high temperature of about 80°C).
  8. By touching the screen, you can choose seven types of water volume, generally it is recommended to choose espresso at 1-3 speed, fantasy coffee selection can be based on the capsule surface of the scale to choose the appropriate speeds, American coffee is recommended to choose 5-7 speed.
  9. You can also select the pre-infusion function, which gives the coffee a more intense flavor, and then press the dispensing button to start brewing the coffee.
  10. Open the handle only when the coffee is ready.
  11. After brewing, wait a few seconds until the liquid coffee no longer flows out completely, then remove the coffee cups.
  12. Always clean the coffee machine after each use. Clean the internal surfaces of the coffee machine with water and dry the internal and external surfaces with a dry cloth.

For Nespresso Original Capsules

  1. Remove the Nespresso pods and insert the Nespresso capsules into the pod compartment.
  2. Turn the Nespresso pods and press them firmly.
  3. Insert the pod and press the handle.
  4. After preheating, set the temperature to medium-high (yellow light). It is recommended to select a water volume of more than 5 levels and place the corresponding cups.
  5. You can choose whether to perform pre-boiling or not, press the dispensing button, the machine starts brewing coffee, and the flow indicator starts flashing with a countdown.
  6. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

For Dolce Gusto Capsules

  1. Remove the Dolce Gusto pods and insert the Dolce Gusto capsules into the pod compartment.
  2. Insert the pod and press the handle.
  3. After preheating, set the temperature to medium-high (yellow light). You need to set the water quantity to below 3 speed and insert the corresponding cups.
  4. Choose whether to pre-boil or not, press the dispensing button, the machine starts brewing coffee, and the flow indicator starts flashing and counting down.
  5. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

For K-cup Coffee Capsules (North American Market Only)

  1. Remove the K-Cup and insert it into the pod compartment. Pay attention to the needle located at the bottom of the pod.
  2. Press down firmly on the top of the pods.
  3. Insert the pod and press the handle.
  4. After preheating, set the temperature to medium-high (yellow light). It is recommended to select a water volume of more than 5 levels and place the corresponding cups.
  5. You can choose whether to perform pre-boiling or not, press the dispensing button, the machine starts brewing coffee, and the flow indicator starts flashing with a countdown.
  6. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

For Ground Coffee (High-temperature extraction with red light recommended)

  1. Choose a double stainless steel cup and pour 15g of ground coffee into it. It is best to choose fine-salt espresso coffee powder or medium and dark roasted coffee beans.
  2. Extract the coffee powder with a kitchen spoon, applying moderate pressure.
  3. Fill the pods with ground coffee by aligning the humps of the pressed pod with the grooves of the pods.
  4. Turn the top of the ground coffee pod and press firmly, ensuring that the top of the pod fits exactly into the cushion.
  5. Insert the ground coffee pods and press the handle.
  6. After preheating, set the temperature to high (red), select the appropriate delivery rate according to your needs, it can be an espresso or an American coffee.
  7. Choose whether to pre-boil or not, press the dispensing button, the machine starts brewing coffee, and the flow indicator starts flashing and counting down.
  8. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

For 44 mm ESE Coffee

  1. Select the ESE stainless steel bowl. Note that the 44mm ESE bowl cannot be used with other ESE bowls; the edge of the ESE bowl should not protrude beyond the outer edge of the powder bowl.
  2. Align the ESE stainless steel bowl with the grooves of the ground coffee pods.
  3. Turn the positioned ESE and press firmly.
  4. Insert the pods with ground coffee and press the handle.
  5. After preheating, set the temperature to medium-high (yellow light), select the pre-soak function as required, and select the appropriate delivery rate.
  6. Press the dispensing button after placing a suitable cup. The machine starts brewing coffee, and the flow indicator starts counting down and flashing.
  7. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

For Lavazza A Modo Mio (EU/UK Applicable Only)

  1. Remove the Mio pads and place the Mio capsules in the pad compartment. Pay attention to the pins on the top and bottom of the pads.
  2. Turn the top of the pad and press firmly so that the top fits completely into the pad and the Mio capsule is completely perforated.
  3. Insert the pod and press the handle.
  4. After preheating, set the temperature to medium-high (yellow light), it is recommended to select the water quantity between the three speeds and insert the corresponding cups.
  5. Choose whether to pre-boil or not, press the dispensing button, the machine starts brewing coffee, and the flow indicator starts flashing.
  6. After the machine automatically shuts off and the coffee is ready, wait a few seconds for the dripping to stop.

Attention

  1. Do not attempt to open the handle while the machine is brewing coffee, to avoid interrupting and damaging the machine.
  2. After brewing coffee, be careful not to burn your hands as the pods are still hot and wait for them to cool down completely before cleaning used capsules.

A sincere suggestion:

  1. This machine has a cold and hot extraction function. Before extracting coffee, be sure to adjust the temperature with the appropriate button to avoid operating errors that result in cold coffee or excessive extraction. Yellow light - medium-high temperature hot extraction, red light - high temperature hot extraction, green light - medium-low temperature hot extraction, blue light - cold extraction temperature, the machine does not heat up.
  2. For high-quality coffee, be sure to use pure water.
  3. The figure above shows the production of coffee in addition to instant coffee brewing, other brews are at medium or high temperature hot extraction (yellow light), according to personal needs or the requirements of some coffee capsules, you can choose to switch to the red light high temperature button, at this time the temperature of the coffee in the cup will be higher than that of medium or high temperature (yellow light) brewing by 2-5°C.
  4. Clean the pods, stainless steel powder bowl, and drip tray promptly after each coffee preparation, so that the deterioration of the remaining coffee liquid does not cause clogging of the pod filter and leakage of the machine.
  5. Choose coffee capsules from brand manufacturers. Coffee capsules that do not fit together, have a dented surface, or have broken coffee capsules will cause leaks or even block the machine.
  6. Please use finely ground espresso coffee powder, do not use very fine coffee powder as it will clog the pod filter basket and cause leaks or blockages in the machine. Unpackaged coffee powder must be sealed and used within 10 days, as coffee without oil has a very bad taste if it is stale.
  7. Please note that the machine's brewing head and the KCUP and Mio pods have sharp needles; therefore, do not touch the brewing head and the needles inside the pods with your hands.
  8. If you need to remove the water tank, wait 15 seconds after turning off the machine, otherwise a small amount of water will leak out.
  9. To ensure the temperature and aroma of the coffee, you must insert empty pods before each brewing, place ground coffee pods in the powder or stainless steel ESE bowl, and then press the brewing button; this will drain the remaining water in the pipe and clean the pods, ensuring the temperature and aroma of the liquid coffee.

8. Machine Cleaning

The machine should be cleaned after brewing.

  1. Make it a habit to clean the coffee machine every day after the last brew to make it last longer!
  2. It is recommended to clean the coffee machine every two months or after brewing 300 cups of coffee.
  3. Pour out the waste water and clean the coasters and drip tray.
  4. Place a slightly larger cup in the coffee machine's dispenser and insert empty pods.
  5. Select the maximum water quantity in the seventh gear and then select the coffee dispensing mode; to ensure effective cleaning, perform three cleaning cycles.
  6. Select the maximum water quantity at the seventh level and then select the coffee dispensing mode; dispense clean water three times in succession to complete the cleaning process.
  7. Remove the pods, discard the used capsules or coffee grounds, and wash the pods.

9. Descaling Methods

Descaling/Care

Drinking water varies from region to region. Limescale particles in hard drinking water can accumulate as residue in the coffee machine, clogging and damaging the pipes. To prevent this, be sure to descale the coffee machine after brewing 200-300 cups of coffee/after a significant drop in coffee yield/after one or two months/if you feel that the coffee temperature is significantly too low. Descaling processes must be carried out correctly to avoid damage. It is therefore essential to observe the following instructions.

Important Notes

ATTENTION: do not fill the tank with hot water!

Recommendation: Purchase a commercially available descaler (descaling solution) and dilute it according to the manufacturer's instructions; pour the mixture into the water tank.

Place a large basin under the sink to collect the diluted descaling solution and residue.

Fill the container to the maximum mixing level with the descaling solution and ensure that the solution is completely dissolved.

Select the maximum water quantity and press the dispensing button to empty the tank during normal coffee brewing. Repeat this operation several times to empty the entire tank.

Repeat the operation by running another container of water mixed with the calcium removal solution.

Repeat the operation by rinsing the internal water pipes with a container of fresh water (without descaling solution). There is no descaling solution to thoroughly clean the internal water pipes.

After cleaning, dry the machine with a towel, cloth, or clean paper, reassemble all parts, and regularly clean the coffee dispenser and the inside of the machine.

10. Standby Mode

  1. The default setting for standby mode is 9 minutes, meaning the device turns off after 9 minutes and all LEDs turn off.
  2. If you wish to use the device, touch any button to reactivate it.

11. Automatic Shut-off Mode

  1. Factory setting: The appliance automatically turns off after 1 hour of inactivity.
  2. Press the On/Off button to turn on the device.

12. Disposal of Used and Discarded Machines

When a coffee machine has reached the end of its life cycle, it must not be disposed of with household waste, but must be taken to a local collection point specializing in separate waste collection or to a company that offers this service. Targeted disposal of electrical appliances prevents the environment or human health from being harmed by inadequate disposal methods. At the same time, recycling the materials they are made of can save large amounts of energy resources. They must be disposed of separately. It is forbidden to throw them directly into the trash.

13. Packaging Information

We reserve the right to make changes to the design or execution in the interest of technical progress.

14. After-Sales Service

After-Sales Service

We hope you are satisfied with your KOTLIE multi-capsule coffee machine! The KOTLIE team is committed to providing its customers with a stable and high-quality coffee machine. We invest countless hours in the development and production of our products and strive to make them as valuable as possible. However, in the process of mass production and packaging, as well as long-distance transportation, individual errors may occur. However, in the process of mass production, packaging, and long-distance transportation, individual product damage may occur; if you receive the product and have any problems, you can contact us at any time, and we will give you a satisfactory answer. KOTLIE brand machines provide long-term after-sales service and product quality warranty services; you can rest assured that you can use and transmit it.

If you unfortunately receive defective products with missing accessories, a broken water tank, a broken body, a leaking countertop, abnormal brewing behavior, severe dripping problems, etc. If you unfortunately receive defective products with missing accessories, a broken water tank, a broken body, a leaking countertop, abnormal brewing behavior, severe dripping problems, etc. Please contact us the first time and attach photos and videos. We will help you solve the problem or send you a replacement product as soon as possible.

All you need to do is contact us and wait for a satisfactory solution! Thank you for your attention and patience!

the expression of my best wishes.

KOTLIE Tech

KOTLIEEC REPUK REP
Business Name: Woksea Technologie Deutschland GmbHBusiness Name: ERMENEGILDO SMART LIMITED
E-mail: wokseaeu@gmail.comBusiness Address: 6 PROSPECT WAY ROYAL OAK INDUSTRIAL ESTATE
Tel/Fax: +49 91229835684DAVENTRY NORTHAMPTONSHIRE UNITED KINGDOM ΝΙΝ11 BPL
Contact Person: MaoContact Person: Mhai Lambert
Zip Code: 91126Tel/Fax: 00442037697376
Business Address: berlichingen str.9 Schwabach DeutschlandE-mail:1948mihai@gmail.com

Company: Shenzhen Wuhao Electronic Inteligent Technology Co., Ltd

Address: 308,3/F.Building C,No.663 Bulong Road, Datapu Community, Bantian Street, Longgang Dist, Shenzhen

After-Service E-mail: support@ikotlie.com

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