Smart Door Lock

Special Attention

1. Mechanical keys please keep outdoor, just in case keys lock in doors.
2. Please replace for the battery when low wattage alarm.
3. Reading this manual carefully before installation, and keep it for future reference.

1. Introduction

1.1. Lock structure

A diagram shows the smart door lock with the following labeled parts: Fingerprint Sensor, Front Panel, Keyhole, Battery Cover, Back Panel, Deadbolt Knob. Dimensions are indicated as 144mm height, 60mm width, 30mm depth, and 13mm thickness for the spindle area.

1.2. Packing List

1.3. Specifications

1.4. Initialization

To initialize the lock, long press the reset button on the back of the front panel for about 3 seconds. Then, input "000#". Initialization is successful when the buzzer beeps twice.

Tip: How to open the key cover?

Use a suction cup to attach to the key cover and pull gently for easier opening.

2. Installation

2.1. Confirm opening direction

Instructions and diagrams show how to set the lock for left or right opening doors. Key points include ensuring the spindle is horizontal and the deadbolt is pulled in. For right-opening doors, the PCB on the back panel may need the "L" or "R" position changed. The deadbolt knob is also shown.

Attention: Any improper setting may cause problems.

2.2. Installation Diagram

The installation process is detailed in 8 steps with diagrams:

1. Step 1: Install Mortise.
2. Step 2: Install Screws, Casing, and Water Rubber Plate. The structure should be installed upright, not flat.
3. Step 3: Install Front Panel.
4. Step 4: Fixed Front Panel.
5. Step 5: Connecting Front and Back Panels.
6. Step 6: Fixed Back Panel.
7. Step 7: Install Batteries.
8. Step 8: Cover the battery box.

3. Operation

3.1. Registration

The TTLock software (iOS and Android versions) can be downloaded from respective app stores (App Store, Google Play, Yingyongbao, Baidu, Ali, 360, Huawei, and Xiaomi).

3.2. Connect lock to the phone

1. Scan the QR code or search for "TTLock" in the app store to download the app.
2. Register a new account (phone number or email) or log in with an existing account.
3. Touch the lock screen to light it up, then click "+ Add Lock".
4. The nearby lock will appear on the phone screen; click "+".
5. Re-name the lock.
6. The lock is added successfully.

TTLock users can register using a mobile phone or email, supporting over 200 countries. A verification code is sent to the provided contact for successful registration.

3.3. Add locks

TTLock supports various lock devices. To add a lock, enter the add mode by touching the lock keyboard. The default password is "123456" if the lock has not been added via the phone previously.

App screenshots show options to choose lock types (Door Lock, Padlock, Safe Lock, etc.) and add nearby locks, with an example of naming a lock "H11".

3.4. User Management

3.4.1. Bluetooth management

Ensure Bluetooth communication is stable. After connecting the phone to the lock, click the unlock icon [unlock-icon] to unlock (the phone must be within 5 meters of the door lock).

3.4.2. Setting Passcode

Passcodes offer another unlocking method. After entering the passcode on the keypad, press the unlock button. Passcodes can be permanent, time-limited, single-use, clear, cycle, or custom. Passcodes can be shared via WeChat, SMS, Email, Messenger, or WhatsApp.

App screenshots show passcode generation options (Permanent, Timed, One-time, etc.) with fields for name, start/end times, and length. A generated passcode example is "25097".

3.4.3. Send e-Key

To send an e-Key, navigate to the "Send eKey" section in the app. The recipient needs the TTLock app and an account. Select the e-Key format (Timed, Permanent, One-time, Recurring), enter the recipient's account, set a name and effective time. Options include allowing remote unlocking and setting the recipient as an administrator or not. Sending the e-Key grants the recipient Bluetooth unlock permission.

App screenshots show the eKey sending interface with fields for recipient, name, and permissions.

3.4.4. Add card

IC cards can be used for unlocking. Cards must be added via the app near the lock. The validity period for IC cards can be set as permanent or time-limited.

App screenshots show IC card management with options to add, clear, or upload cards, and set validity periods.

3.4.5. Add fingerprint

Fingerprints must be added via the app near the lock. The fingerprint expiration data can be set as permanent or time-limited, and can be modified later.

App screenshots show fingerprint management with options to add, clear, or upload fingerprints, and set validity periods.

3.4.6. e-Key management

In the eKeys section, managers can delete, reset, send, and adjust eKeys, as well as search lock records.

3.4.7. Passcode management

The password management module allows viewing and managing all generated passcodes, including changing, deleting, resetting, and viewing unlock records.

3.4.8. Unlock records

The "Records" section allows users to query unlock history. App screenshots show a list of unlock records with timestamps, types (Timed, One-time, Permanent), and success/failure status.

3.5. Gateway management (Optional)

The TT lock connects via Bluetooth, making it network-independent. A gateway acts as a bridge to home Wi-Fi networks, enabling remote viewing, clock calibration, unlock record reading, and remote password deletion/modification.

3.5.1. Add Gateway

Gateway pairing involves activating the app, pressing a button (often represented by "="), selecting "Gateway", plugging in the gateway, and adding it via the app by selecting the Wi-Fi network and entering the password. Light status indicators show pairing readiness (alternating red/blue), working mode (blue), and network failure (red).

3.6. Electronic Locking Button

Long-pressing the electronic anti-lock button prompts "Operation successful", indicating the door is locked. It can only be unlocked by the administrator app [info-icon] or by turning the indoor knob. Other unlocking methods are invalid.

4. FAQ

1) How to read operation records?

In the Records section of the main interface.

2) Why can't I unlock it after opening the passage mode?

You need to perform an unlock verification using any method for the passage mode to take effect.

3) What is the purpose of Auto Lock?

You can set how long the lock remains locked after unlocking.

4) After installation, the touch sensing keyboard/screen does not respond.

a) Check if the battery electrodes are installed correctly (positive/negative) and if the battery has enough power. b) Remove the back panel to check connections. c) Remove the lock, check for squeezed wires, and re-wire if necessary.

5) Unable to register fingerprint.

Check fingers for dirt or wear. Clean the fingerprint sensor on the lock for dirt and oil stains. Ensure the fingerprint sensor is working properly by testing it.

6) What is the reason why the smart lock consumes fast power?

a) Large standby power consumption. b) Short circuit.

7) There is no response to pressing the handle on the outside of the door, but it unlocks normally from the inside, and verification and motor are normal.

It may be that the triangle direction on the clutch was set incorrectly; please check and correct it.

8) How many times will the passcode be locked? How long is it locked?

If the wrong password is entered more than 5 times in a row, the keyboard will be locked for 5 minutes. Other ways to open the door are still available.

Guarantee

Please fill in the following details for warranty service:

Customer Name: _________________________

Customer Calls: _________________________

Purchase Date: _________________________

Product Name: _________________________

Product Model: _________________________

Note:

1. Please keep this card for warranty service.
2. A one-year warranty is provided from the date of purchase.
3. This warranty service is valid for customers worldwide.

FCC WARNING

This device complies with part 15 of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

To maintain compliance with FCC's RF Exposure guidelines, this equipment should be installed and operated with a minimum 20cm distance between the radiator and your body. Use only the supplied antenna.