TREBLAB X-Open Wireless Headphones

User's Manual

Please read this manual before using the product.

Thank you for choosing the TREBLAB X-Open!

Our earbuds provide superior sound quality and exceptional mobility thanks to their light-weight construction and convenient hands-free wireless operation. Before using this product, please read this manual.

What's in the Box

The package contains the following items:

Buttons and Parts

The TREBLAB X-Open earphones and charging case have several key components:

Earbuds:

Charging Case:

The charging case also displays model information (X-Open), input specifications (5V/1A), design origin (Designed by TREBLAB in US), manufacturing origin (Made in China), and FCC ID (2AQK8-D91).

Earbud Functions and Operations

Function Operation
Power on Take the earbuds out of the case or touch the Touch panels of both earbuds and hold for 2 seconds.
Power off Put the earbuds back into the case and close it or touch the Touch panels of both earbuds and hold for 4 seconds when no media is played.
Pause / Play Touch either earbud's Touch panel twice.
Next track Triple-touch the right earbud's Touch panel.
Previous track Triple-touch the left earbud's Touch panel.
Volume + Touch the right earbud's Touch panel once.
Volume - Touch the left earbud's Touch panel once.
Answer a phone call Double-touch either earbud's Touch panel during the incoming call.
Reject a phone call Touch either earbud's Touch panel and hold for 1 second during the incoming call.
Hang up Double-touch either earbud's Touch panel when on a call.
Voice assistant activation Touch either earbud's Touch panel and hold for 1 second.
Gaming mode Touch the left earbud's Touch panel four times.
Switch EQ mode Touch the right earbud's Touch panel four times to switch between the Music and Movie EQ modes. For the Music mode, the status LED will flash once every 15 seconds when playing, for the Movie mode - twice.
Disconnect Touch either earbud's Touch panel five times when the earbuds are connected to the source device.
Factory reset Touch either earbud's Touch panel five times when the earbuds are not connected to the source device.

How to Ensure a Proper Fit

To get the best possible fit with your X-Open earbuds, put the earbuds onto your ears and twist the earphone bodies towards the earhooks until the earbuds are firmly secured. With a proper fit, you'll notice more range when listening to music.

Charging

There are three important points to keep in mind regarding charging:

To Charge the Case

You can check the current charging case battery level by looking at the charging case battery indicator on the front of the charging case when putting the earbuds to charge:

It is recommended to charge the case when the battery level reaches about 10%.

To charge the case, connect one side of the supplied charging cable into the Type-C charging port (on the back of the case) and the other side into the power source, or simply put the case onto a wireless charger. While charging, the LED battery indicator of the corresponding color (see above) will show the current battery level. Once fully charged, you will see the green LED flashing. It takes about 2 hours to fully charge the case using a wire or a wireless charger.

Be sure to use a 5V DC, 0.5 - 1A adapter or charger. Using a power source with lower power will increase the overall charge time.

To Charge the Earbuds with the Charging Case

When the earbuds' battery is running low, you will hear a sound prompt (similar to a busy tone).

Put the left and right earbuds into the slots in the charging case. The earbuds will turn off automatically. The case will immediately start charging the earbuds. You will see the white state indicators on the earbuds. When the earbuds are fully charged, the white state indicator will go off. It takes about 2 hours to charge the earbuds.

Setting Up Your TREBLAB X-Open

To Turn the Earbuds On

  1. Take the earbuds out of the case; the earbuds will turn on automatically.
  2. Alternatively, touch the Touch panels of both earbuds and hold for 2 seconds. You will hear several sound prompts indicating that the earbuds are turned on and ready for pairing. The white state indicator will light up on both earbuds and, a few seconds later, the state indicator will start flashing white on one of the earbuds.
  3. You will hear another sound prompt after connecting to the device.

To Turn the Earbuds Off

  1. Put both earbuds into the slots in the charging case.
  2. Alternatively, touch the Touch panels of both earbuds and hold for 4 seconds when there is no media played. You will hear the sound prompt indicating that the earbuds are being turned off. The white state indicator will light up for 1 second and go off on both earbuds.

Pairing

You can pair the X-Open earbuds with your device either together or separately. Using only one earbud at a time can help extend the overall playtime. Please read the instructions below to make the pairing process smooth and easy.

To Pair Both Earbuds

  1. Open the case lid and take the earbuds out of the case. The white state indicator will light up on both earbuds and, a few seconds later, the state indicator will start flashing white on one of the earbuds.
  2. Activate the wireless communication function on your smart device, scan/search for TREBLAB X-Open, and click CONNECT.
  3. If prompted by your device to connect, select Yes.
  4. You will hear the sound prompt indicating that the earbuds are connected. The state indicator will start blinking white every 15 seconds.

When you turn the earbuds on, they will try to reconnect with the recently connected device. If the reconnection does not happen automatically, the earbuds will try to find the next device in the pairing list. You can only connect and play audio from one device at a time, but you can save up to 6 connected devices in the pairing list.

NOTE: The earbud, which state indicator is flashing white during the pairing, is the main one. For better performance, keep your smart device closer to the main earbud.

To Pair a Single Earbud

  1. Take one earbud out from the charging case. The state indicator should start flashing white, indicating that it is in the pairing mode.
  2. Activate the wireless communication function on your smart device, scan/search for TREBLAB X-Open, and click CONNECT.
  3. If prompted by your device to connect, select Yes.
  4. You will hear the sound prompt indicating that the earbuds are connected. The state indicator will start blinking white every 15 seconds.

Audio Playback

To pause and resume the playback, double-touch either earbud's Touch panel once.

To change tracks on X-Open, triple-touch the right earbud's Touch panel to play the next track and triple-touch the left earbud's Touch panel to play the previous track.

To adjust the volume, touch the right earbud's Touch panel once to increase the volume and touch the left earbud's Touch panel once to decrease the volume.

Phone Calls Management

The TREBLAB X-Open can be used to make and receive calls when connected wirelessly. Audio playback will be paused during the calls.

Action Operation
To answer a call: Double-touch either earbud's Touch panel during an incoming call.
To reject a call: Touch either earbud's Touch panel and hold for 1 second during the incoming call.
To end a call: Double-touch either earbud's Touch panel when on a call.

Gaming Mode

TREBLAB X-Open earbuds support the gaming mode to reduce the audio latency up to 60ms. This allows to achieve better video/audio synchronization and improve your gaming and video watching experience.

  1. To enable the gaming mode, touch the Touch panel four times on the left earbud. You will hear the ascending sound prompt and feel the lower latency while gaming/watching videos.
  2. To disable the gaming mode, touch the Touch panel four times on the left earbud again. You will hear the descending sound prompt and the latency will go back to the standard 200ms.

NOTE: In the gaming mode, the connection range is much shorter than in standard mode. If you are experiencing some connection issues or drops, please make sure to disable the gaming mode.

Voice Assistants Support

TREBLAB X-Open earphones are compatible with most of the voice assistants. To use a voice assistant, touch either earbud's Touch panel and hold for 1 second.

Reset to the Factory Settings

You can reset the X-Open earbuds to the factory default settings by clearing up the pairing list with the last 6 connected to X-Open devices.

Make sure that the earbuds are disconnected from the source device. Tap five times on both earbuds' Touch panel. The red state indicator will light up on both earbuds and the earbuds will turn off automatically. The earbuds' memory is returned to the factory settings now.

Cleaning

It is recommended to clean the earbuds once every two weeks as dust can accumulate and clog the speaker protective screens located on the side and on the bottom of the earbuds.

To clean the earbuds, you will need:

  1. Soak the eyelash brush (or alike) into the alcohol.
  2. Clean the protective screens on the side and bottom of the earbuds with forward and backward movement.
  3. Let the earbuds dry before repeated use.

Troubleshooting

Problem Solution
Can't turn the earbuds on Please make sure the earbuds are charged, if not – charge them and try again.
Earbuds do not charge Please check if there is a protective tape on the charging contacts of both earbuds. If yes, please remove it and try to charge the earbuds once again. Clean the charging contacts on the earbuds with a slightly damp cotton swab when they are turned off (using alcohol or a specially designed cleaning fluid sold for electronics is recommended). Check if the earbud slots in the charging case are free of debris. Try charging the case with another Type-C cable, power source, or adaptor (if available).
Device doesn't find TREBLAB X-Open Make sure the X-Open buds are not paired with any other device, as they can pair only with one device at a time. If X-Open are in pairing mode and one of the earbuds flashes blue/white, but still is not found by your device, please restart your device and the headset. Reset your earbuds to the factory settings by following the steps from the section “RESET TO THE FACTORY SETTINGS”. Try to pair again.
Frequent disconnection and noise Make sure that the distance between your device and the earbuds is less than 33 feet / 10 meters. Make sure that nothing is blocking the signal between your device and your X-Open earbuds. If the earbuds are on, but disconnected from the device for longer than 10 minutes, they will automatically turn off to save power.
Can't connect the earbuds to the device Make sure the X-Open earbuds are not paired with any other device, as they can pair only with one device at a time. Make sure that the distance between your device and the headphones is less than 30 feet/10 meters. Disconnect the device from your earbuds and remove X-Open from your device's pairing list. Reset your earbuds to the factory settings by following the steps from the section “RESET TO THE FACTORY SETTINGS”. Try to pair again.
I cannot find a wireless driver for on my laptop Make sure your laptop supports wireless connection. If it doesn't, you will need an external wireless USB adapter compatible with your laptop. For further details, consult with your laptop manufacturer.

Safety Rules

Battery Information

FCC Statements

FCC Compliance Statement - Part 15

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2. This device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

FCC Interference Statement - Part 15

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:

This device and its antenna(s) must not be co-located or operation in conjunction with any other antenna or transmitter.

RF Exposure Information

The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

Recycling

Your damaged or broken earphones can be recycled, and we encourage you to do so to keep our planet clean. Where can you go to do this?

In the US, there are a couple of options:

In Canada, please visit the links below:

In the UK, please visit the links below:

Specifications

Parameter Value
Speaker unit Ø14mm, 32Ω
Charging port USB Type-C
Dimensions Earbuds: 51.7 x 43.5 x 12.8 mm / 2.03 x 1.71 x 0.5 in
Case: 80.5 x 54.0 x 25.0mm / 3.16 x 2.12 x 0.98 in
Weight Earbud: 8.9 g / 0.01 lb / 0.31 oz
Case: 41.0 g / 0.09 lb / 1.44 oz

Thank You

We truly appreciate that you chose TREBLAB as your trusted brand of wireless earphones. Our team sincerely hopes that you enjoy the great sound and seamless usability the TREBLAB X-Open provides.

We love making our customers happy by providing true value with our products. If for any reason you are not completely satisfied with your purchase or have any questions, please let us know by contacting us at http://treblab.com/contact_us.

We care about our customers above all and are always here to serve you.

Warranty Information

1 YEAR WARRANTY

Parts and Labor Warranty

Please visit www.treblab.com to register YOUR product.

Designed by Productech in the U.S.

Wireless Earbuds X-Open

Made in China

⚠️ WARNING: This product can expose you to Bisphenol A, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

Models: X-Open, X-Open Wireless Headphone, Wireless Headphone, Headphone

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