EvoHeat Evo Force-i Inverter Pool & Spa Heat Pump

1. Introduction

This manual contains information relating to the installation, troubleshooting, operation, and maintenance of this EvoHeat unit. Instructions in this manual must always be followed. Failure to comply with these recommendations will invalidate the warranty. Should you have any questions or require technical support, call the EvoHeat office on 1300 859 933 to speak to our team.

With higher performances, lower noise levels, and more features as standard; the Evo Force-i is the most energy efficient & environmentally friendly year-round pool heater available. Designed with the latest stepless full DC inverter compressors, fans, and control systems – all working in perfect harmony to provide optimized heating and cooling with the lowest operating costs.

Technical Data

*Heating: 27°C Air / Water 26°C / Humid 80%

The data above is based on the Evo heat pump only, it does not include auxiliary devices. Product specification information provided above is correct at the date of printing, this data may change without notice. Please speak with an EvoHeat Specialist for the most current product specifications.

2. Dimensions

The following table and diagrams illustrate the dimensions for the Evo Force-i series heat pumps.

3. Quick Start Guide

Important Things to Note

• Ensure you meet the minimum clearances and recommended installation locations as outlined in the manual.
• All heat pump accessories are contained in a plastic bag inside the packaging of your heat pump unit.

Pre-Installation

1. Position the heater on a level pad in the desired location on the pool water return line.
2. Install the supplied antivibration rubber pads under the feet of the unit.
3. Install the supplied condensation barb to the underside of the unit and direct the condensation to an appropriate drainage point.

Plumbing Installation

Evo heat pumps standard plumbing fitting size can accept 40mm NB PVC pipe for connection to the pool or spa filtration plumbing.

1. Attach the supplied barrel unions to the cold inlet and hot outlet (hand tighten).
2. Use plumbing tape and ensure the 'O' ring is in position when sealing.
3. Install a 3-way valve at the cold-water inlet and create a bypass by connecting a "T" piece to the heated line.
4. Make the plumbing connections and brace pipework where necessary.

Water Pump Connection

There are 3 connection options for activation of the heat pump/water pump:

1. Remote on/off – for connection to external pool automation (signal input)
2. Water Pump – 230V connection point for dedicated water pump
3. Dry Contact – connection for chlorinators with dry contact capabilities (signal output)

5. Installation

5.1 System Installation

Upon receiving the unit, check the packaging for any obvious signs of damage. Inform EvoHeat immediately if there is any evidence of rough handling. When the heater has been removed from the packaging, check the refrigerant gauge on the front panel. The gauge should show a pressure of approx. 10 – 20 on the outside red band; any less than this figure may indicate a leak in the refrigerant system, and you should immediately contact your EvoHeat Dealer.

Only the main unit and the water unit are provided; other items are necessary spare parts for the water system to be provided by the customer or installer.

When starting for the first time:

1. Open valve and charge water.
2. Make sure that the pump and the water-in pipe have been filled with water.
3. Close the valve and start the unit.

Diagram Description: A schematic illustrates the plumbing connections, showing the water flow from the pool through the filter and pump, then to the heat pump via a 3-way valve and T-piece, and back to the pool.

IMPORTANT: EvoHeat heat pumps MUST be connected by a licensed electrician. Under no circumstances should an unlicensed person attempt to install or repair an EvoHeat heat pump themselves. Heater electrical installation undertaken by an unlicensed installer will void the warranty. Correct installation is required to ensure safe and efficient operation of your pool heater.

Before installation, it is very important to ensure 5 variables are carefully checked to allow the unit to operate correctly:

• Heater Condition
• Location
• Clearances & Air Flow
• Adequate water flow & plumbing
• Correct electrical connection & supply

5.2 Location of Installation

EvoHeat recommends the heat pump should ONLY be installed in an outdoor location with appropriate ventilation. Installing the heater indoors without adequate ventilation, or in a poorly ventilated enclosed space, will result in very poor performance and can, in extreme cases, damage the heater.

The Evo unit should be installed:

• At least 3.5m away from the water's edge.
• No greater than 7.5m from the water's edge (to avoid heat loss from the piping).
• No greater than 5m below the water level of the pool/spa.

Make sure the heat pump is not located where large amounts of water may run-off from a roof into the unit. Sharp sloping roofs without gutters will allow excessive amounts of rain water mixed with debris from the roof to be forced through the unit. A water deflector may be needed to protect the heat pump.

Ensure the heat pump is not installed close to harsh or corrosive chemicals.

The heat pump should be installed on a flat level surface. If a suitable outdoor location is unavailable, please contact EvoHeat for specialist technical advice.

5.3 Airflow Clearances

Ensure the heater is installed in a well-ventilated area with plenty of fresh air, a minimum gap between walls/fences etc of 600mm on the sides and 500mm overhead clearance.

Leave sufficient space for unobstructed airflow into and out of the heater. Do not locate the heater in an enclosed area, or the discharged cold air will recirculate into the unit and consequently lower the heating efficiency as well as possibly icing up.

If the installation location does not comply with these suggested clearances, contact EvoHeat's Tech Support to discuss possible solutions.

5.4 Adequate Water Flow

All EvoHeat heat pumps have a factory pre-set internal water flow switch. If there is insufficient water flow, the unit will not operate.

It is VITAL that there is sufficient water flow to the unit. Incorrect water flow can cause a loss of efficiency and possible damage to the unit. Optimal water flow rates are listed within this manual. It is imperative that water flow is kept as close as possible to these flow rates.

Before connecting the heater to the plumbing, all piping must be thoroughly flushed to ensure no debris can enter the heater. Failure to remove pipe debris can jam or damage the flow switch and may cause damage to the heater. When cleaning the pool, it is advisable to turn off your heater as restricted water flow may cause the heater to shut down and indicate low water flow fault (E03 error) or high pressure fault (E01 Error).

A variable speed pump or bypass valve and plumbing MUST be fitted to allow water flow to be adjusted through the heater. Do not direct connect a water pump with higher flow than required to the heat pump.

5.5 Rubber Feet

All EvoHeat units are provided with rubber feet which are highly recommended for installation. The rubber feet help reduce vibration of the unit and provide a space below the heat pump to install the drainage barbs.

5.6 Condensate Drain Barb

Fit the condensate drain barb into the 2 holes under the unit if you need to direct water away from the heater. If the barb is too stiff, place it in hot water to soften.

5.7 Drainage & Condensation

During operation, water in the air condenses on the fins of the evaporator. In high humidity, the condensate may be several litres per hour, giving the impression that the unit is leaking. This process is a normal function of heat pumps.

The heater will automatically activate reverse cycle or de-icing mode when required, which also increases condensate discharge. This normally occurs at temperatures below 8°C. The condensate water will discharge through the base of the heater. As an option, a pipe can be connected to the drain on the base of the unit to direct condensate water to an appropriate location.

NOTE: A quick way to verify that the water is condensation is to shut off the unit and keep the pool pump running. If the water stops running out of the base pan, it is condensation. Another method is to test the drain water for chlorine – if there is no chlorine present, then it's condensation.

5.8 Plumbing

The unit's exclusive rated flow titanium heat exchanger requires no special plumbing arrangements except bypass (set the flow rate according to the nameplate). The water pressure drop is less than 10kPa at max.

Flow Rate: Since there is no residual heat or flame temperatures, the unit does not need copper heat sink piping. PVC pipe can be run straight into the unit.

Location: Connect the unit in the pool pump discharge (return) line downstream of all filter and pool pumps, and upstream of any chlorinators, ozonators or chemical pumps.

Standard models have slip glue fittings which accept 40mm PVC pipe for connection to the pool or spa filtration piping. By using a 50NB to 40NB, you can plumb 40NB.

Consider adding a quick coupler fitting at the unit's inlet & outlet to allow easy draining of the unit and to provide easier access should servicing be required.

Ensure pipework connecting to the inlet/outlet unions is appropriately supported; any movement in this pipework can cause the rubber O-ring to pinch and leak.

5.9 Water Pump Connection

There are 3 connection options for activation of the heat pump/water pump:

• Remote on/off – for connection to external pool automation (signal input)
• Water Pump – 230V connection point for dedicated water pump
• Dry Contact – connection for chlorinators with dry contact capabilities (signal output)

5.11 Electrical Connection

Always use a suitably qualified Electrician to perform any electrical work; they must read the manual before connecting.

Ensure all cabling, circuit breakers, and protections are of a suitable size and specification in accordance with electrical wiring legislation for the heater being installed. Ensure to check that there is adequate voltage and current available at the heater connection to run the unit.

Voltage range should be 220-240 volts for single phase, and 380-415 volts for 3 phase units. Voltage ranges outside these parameters will cause heater damage and void your warranty.

1. Ensure power is disconnected during installation or service.
2. Always comply with the national and local electrical codes and standards.
3. Ensure the electrical cable size is adequate for heater requirements at the installation location.
4. The heater must be equipped with a circuit breaker and isolation device.
5. The circuit breaker must be installed between the heater and the water circulation pump if the water pump is hard-wired into the heater. Please note recommended circuit breaker sizes make no allowance for a water pump hard wired into the heater.
6. The unit must be well earthed. Remove the front panel to access the electrical connection terminals of the heater. The electrical wiring diagram is affixed to the inside of the front panel or at the back of this manual.

Proper 3-phase heater connection is crucial for 3-phase heaters. If two lights (one orange and one green) appear on the 3-phase relay monitor, it's correctly wired. If only one light is visible, phases need rotation. Correct phase rotation is important to ensure damage does not occur to the unit's compressor or other electrical components.

Diagram Description: An image shows a 3-phase monitoring relay (DPA51) with indicator lights and connection terminals. It also shows wiring connections for a 3-phase unit, including power supply (L1, L2, L3), pump, and controller.

5.12 Initial Start-Up

Refer to the Quick Start Guide in this manual for instructions on the initial start-up and commissioning of the unit.

6. Operation

6.1 The Controller

The controller interface displays the current date, time, and temperature. It features various buttons for operation.

6.2 Operating Functions

EvoHeat offers a YouTube Channel with video walkthroughs of controller functions. Visit youtube.com/@evoheatpumps.

6.2.1 Startup & Shutdown

To turn the unit on or off, press the ON/OFF (1) button.

6.2.2 Setting the Mode & Target Temperature

In the main interface, click the MODE (6) button or WATER INLET TEMP. (8) button to access the menu. Choose from modes: Refrigeration (1), Automatic (2), or Heating (3). Note: If the unit is designed for single automatic or thermal mode, the mode cannot be switched. Pressing the temperature display (4) allows adjustment.

6.2.3 Clock Settings

Press the CLOCK (3) button to access the clock menu, which allows changing the system date & time or setting timers.

6.2.3.1 Setting the Date & Time

Click the value you wish to change to set the time directly. Press confirm to save the settings. Example input: 23-11-16 13:00:00. Be aware that an incorrect input format will save the wrong time.

6.2.4.2 Setting Timers

6.2.4 Silent & Silent Timers

Note: When silent mode is active, it locks the compressor into a lower speed, reducing available heating capacity.

6.2.4.1 Silent Setting

Press the SILENT TIMING button from the main menu. Press the left-hand fan symbol to enable silent mode. To exit, follow the steps and press the button again. When silent mode is enabled, the icon displays 3 fans instead of 5.

6.2.4.2 Silent Timer

Press the alarm clock button to bring up the Silent Timer menu.

The start and end time values must be within the range of 0:00 – 23:00. Example: Click 'ON' to use timing silent from 0:00 to 4:00. Click 'OFF' to turn off manually.

6.2.5 Fault History

The Fault button (4) on the main menu appears dimmed if there are no faults. When a fault occurs, the fault icon flashes, and the interface records the time, code, and name of the fault. After troubleshooting, if the record is not checked, the button remains red; if checked, it becomes dim. Faults appear in reverse order of occurrence. Press 'Clean' to delete all fault records.

6.2.7 Colour Display Calibration

Tap repeatedly on a blank area of any menu until a long beep is heard. Press '+' to start calibration. Another beep indicates completion.

6.2.8 Temperature Curve

Press the TEMP CURVE button (7) to view the temperature curve and average power curve. The data updates hourly and is stored for 60 days. Data from periods less than 1 hour of operation when powered off is not saved.

6.2.9 Unlocking & Locking the Controller

To lock or unlock the controller, access the main menu and select the lock symbol button. When prompted for a password, enter 022 (the default password).

7. Troubleshooting

7.1 Electronic Control Fault Table

7.2 Frequency Conversion Board Fault Table

8. Appendix

8.1 Wiring Diagrams

The following diagrams illustrate the wiring for different Evo Force-i models:

Diagram Description (Force-i 9 & 12): Shows wiring for single-phase units, detailing connections for power supply (220-240V~/50Hz), pump, controller, and various sensors (Ambient Temp, Coil Temp, Inlet/Outlet Temp, Suction Temp, Exhaust Temp). Key components like relays (K2), expansion valves (EEV), and protection modules (HP, LP, FS) are indicated.

Diagram Description (Force-i 17 & 19): Similar to the 9 & 12 models, these diagrams show single-phase connections for power, pump, and controller. They also detail sensor connections and component placements, including the PC1004 controller and various relays and protection devices.

Diagram Description (Force-i 24 & 28-3): These diagrams cover both single-phase (Force-i 24) and three-phase (Force-i 28-3) units. They show power supply connections (220-240V~/50Hz for single-phase, 380-415V/3N~/50Hz for three-phase), pump connections, controller connections, and extensive sensor and component wiring, including contactors (KM1) and phase monitors (PM) for the three-phase unit.

8.2 Parameter List

8.3 Refrigerant Saturation Temperature

8.4 Cable Specifications

9. Maintenance

9.1 F.A.Q

Should I Check My Unit Regularly?

We recommend you do an annual maintenance check to avoid potential issues and damage to your heat pump.

Annual Maintenance

It is recommended that the minor maintenance be performed every 12 months by the dwelling occupant or, if uncomfortable with completing this, EvoHeat recommends this work be carried out by an EvoHeat Authorised contractor. The minor maintenance includes:

• Inspection of the unit's operation, including:
  • Unit is reaching set temperature.
  • Visible water leaks from unit besides condensation (test water for chlorine or other pool chemicals).
  • Temperature difference between the inlet and outlet temperatures on the display whilst the unit is operational.
  • Isolate unit power and remove any debris from around the evaporator and unit to prevent any restriction to airflow (brush out evaporator coil with a soft brush in a downwards motion to prevent bending or damaging the evaporator fins).
• Conduct a visual inspection of all plumbing and electrical connections.
• Check the condensate drain line to ensure it is not blocked. If so, unblock/remove the restriction from the drain. This is generally attached to a plastic barb at the base of the unit.
• Conduct a general external clean of the unit with a damp cloth.

Do I Need to Get My Unit Serviced?

It is recommended that you get your EvoHeat unit serviced every two years by your local certified air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent maintenance may be necessary.

During the service, they will check the operational pressures of the refrigeration system and give the unit and fins a good clean to ensure maximum performance.

Two Year Service

It is recommended that this maintenance is carried out by EvoHeat Authorised personnel. Just as a car needs regular servicing, your heat pump also requires a service to maintain efficiency and ensure long-term performance.

Phone EvoHeat Service on 1300 859 933 for our closest Accredited Service Agent.

Note: Only genuine replacement parts should be used on this water heater. The service includes the following actions:

• All items listed in the Annual Maintenance.
• Removal of unit covers to inspect operation of parts and internal leaks.
• Check/tighten Heat exchanger Nut and Olive.
• Check Fan operation.
• Check Current draw of compressor and if it is in range.
• Check Electrical resistance.
• Check Electrical components for carbon build up, loose wiring etc.
• Wash out Evaporator Coil.
• Vacuum Drain to ensure no blockage/restrictions.

9.2 Advanced

Check the Area

Prior to beginning work on systems containing flammable refrigerants, safety checks are necessary to ensure that the risk of ignition is minimised. For repair to the refrigerating system, the following precautions shall be complied with prior to conducting work on the system. Prolonged period of no usage.

Presence of Fire Extinguisher

If any hot work is to be conducted on the refrigeration equipment or any associated parts, appropriate fire extinguishing equipment shall be available to hand. Have a dry powder or CO2 fire extinguisher adjacent to the charging.

Checking for Presence of Refrigerant

The area shall be checked with an appropriate refrigerant detector prior to and during work, to ensure the technician is aware of potentially flammable atmospheres. Ensure that the leak detection equipment being used is suitable for use with flammable refrigerants, i.e. non-sparking, adequately sealed or intrinsically safe.

Cabling

Check that cabling will not be subject to wear, corrosion, excessive pressure, vibration, sharp edges or any other adverse environmental effects. The check shall also consider the effects of aging or continual vibration from sources such as compressors or fans.

Repair to Intrinsically Safe Components

Do not apply any permanent inductive or capacitance loads to the circuit without ensuring that this will not exceed the permissible voltage and current permitted for the equipment in use. Intrinsically safe components are the only types that can be worked on while live in the presence of a flammable atmosphere. The test apparatus shall be at the correct rating. Replace components only with parts specified by the manufacturer. Other parts may result in the ignition of refrigerant in the atmosphere from a leak.

No Ignition Sources

No person carrying out work in relation to a refrigeration system which involves exposing any pipe work that contains or has contained flammable refrigerant shall use any sources of ignition in such a manner that it may lead to the risk of fire or explosion. All possible ignition sources, including cigarette smoking, should be kept sufficiently far away from the site of installation, repairing, removing and disposal, during which flammable refrigerant can possibly be released to the surrounding space. Prior to work taking place, the area around the equipment is to be surveyed to make sure that there are no flammable hazards or ignition risks. No Smoking signs shall be displayed.

Charging Procedures

In addition to conventional charging procedures, the following requirements shall be followed:

• Ensure that contamination of different refrigerants does not occur when using charging equipment. Hoses or lines shall be as short as possible to minimise the amount of refrigerant contained in them.
• Cylinders shall be kept upright.
• Ensure that the refrigeration system is earthed prior to charging the system with refrigerant.
• Label the system when charging is complete (if not already).
• Extreme care shall be taken not to overfill the refrigeration system.

Prior to recharging the system, it shall be pressure tested with OFN. The system shall be leak tested on completion of charging but prior to commissioning. A follow up leak test shall be carried out prior to leaving the site. The safety wire model is 5*20_5A/250VAC, and must meet the explosion-proof requirements.

General Work Area

All maintenance staff and others working in the local area shall be instructed on the nature of work being carried out. Work in confined spaces shall be avoided. The area around the workspace shall be sectioned off. Ensure that the conditions within the area have been made safe by control of flammable material.

Work Procedures

Work shall be undertaken under a controlled procedure to minimise the risk of a flammable gas or vapour being present while the work is being performed.

Ventilated Area

Ensure that the area is in the open or that it is adequately ventilated before breaking into the system or conducting any hot work. A degree of ventilation shall continue during the period that the work is carried out. The ventilation should safely disperse any released refrigerant and preferably expel it externally into the atmosphere. Prolonged period of no usage.

Detection of Flammable Refrigerants

Under no circumstances shall potential sources of ignition be used in the searching for or detection of refrigerant leaks. A halide torch (or any other detector using a naked flame) shall not be used.

Labelling

Equipment shall be labelled stating that it has been decommissioned and emptied of refrigerant. The label shall be dated and signed. Ensure that there are labels on the equipment stating the equipment contains flammable refrigerant.

Checks to the Refrigeration Equipment

Where electrical components are being changed, they shall be fit for the purpose and to the correct specification. At all times the manufacturer's maintenance and service guidelines shall be followed. If in doubt, consult the manufacturer's technical department for assistance.

The following checks shall be applied to installations using flammable refrigerants:

• The charge size is in accordance with the room size within which the refrigerant containing parts are installed.
• The ventilation machinery and outlets are operating adequately and are not obstructed.
• If an indirect refrigerating circuit is being used, the secondary circuit shall be checked for the presence of refrigerant.
• Marking to the equipment continues to be visible and legible. Markings and signs that are illegible shall be corrected.
• Refrigeration pipe or components are installed in a position where they are unlikely to be exposed to any substance which may corrode refrigerant containing components, unless the components are constructed of materials which are inherently resistant to being corroded or are suitably protected against being so corroded.

Checks to Electrical Devices

Repair and maintenance to electrical components shall include initial safety checks and component inspection procedures. If a fault exists that could compromise safety, then no electrical supply shall be connected to the circuit until it is satisfactorily dealt with. If the fault cannot be corrected immediately but it is necessary to continue operation, an adequate temporary solution shall be used. This shall be reported to the owner of the equipment, so all parties are advised.

Initial safety checks shall include:

• That capacitors are discharged: this shall be done in a safe manner to avoid possibility of sparking.
• That there are no live electrical components and wiring exposed while charging, recovering or purging the system.
• That there is continuity of earth bonding.

Repairs to Sealed Components

1. During repairs to sealed components, all electrical supplies shall be disconnected from the equipment being worked upon prior to any removal of sealed covers, etc. If it is necessary to have an electrical supply to equipment during servicing, then a permanently operating form of leak detection shall be located at the most critical point to warn of a potentially hazardous situation.
2. Particular attention shall be paid to the following to ensure that by working on electrical components, the casing is not altered in such a way that the level of protection is affected. This shall include damage to cables, excessive number of connections, terminals not made to original specification, damage to seals, incorrect fitting of glands, etc.

Ensure that apparatus is mounted securely.

Ensure that seals or sealing materials have not degraded such that they no longer serve the purpose of preventing the ingress of flammable atmospheres. Replacement parts shall be in accordance with the manufacturer's specifications.

NOTE: The use of silicon sealant may inhibit the effectiveness of some types of leak detection equipment. Intrinsically safe components do not have to be isolated prior to.

Leak Detection Methods

The following leak detection methods are deemed acceptable for systems containing flammable refrigerants.

Electronic leak detectors shall be used to detect flammable refrigerants, but the sensitivity may not be adequate, or may need re-calibration. (Detection equipment shall be calibrated in a refrigerant-free area.) Ensure that the detector is not a potential source of ignition and is suitable for the refrigerant used. Leak detection equipment shall be set at a percentage of the LFL of the refrigerant and shall be calibrated to the refrigerant employed and the appropriate percentage of gas (25% maximum) is confirmed.

Leak detection fluids are suitable for use with most refrigerants, but the use of detergents containing chlorine shall be avoided as the chlorine may react with the refrigerant and corrode the copper pipework.

If a leak is suspected, all naked flames shall be removed/extinguished.

If a leakage of refrigerant is found which requires brazing, all of the refrigerant shall be recovered from the system, or isolated (by means of shut off valves) in a part of the system remote from the leak. Oxygen free nitrogen (OFN) shall then be purged through the system both before and during the brazing process.

Removal and Evacuation

When breaking into the refrigerant circuit to make repairs or for any other purpose, conventional procedures shall be used. However, it is important that best practice is followed since flammability is a consideration. The following procedure shall be adhered to:

• Remove refrigerant.
• Purge the circuit with inert gas.
• Evacuate.
• Purge again with inert gas.
• Open the circuit by cutting or brazing.

The refrigerant charge shall be recovered into the correct recovery cylinders. The system shall be "flushed" with OFN to render the unit safe. This process may need to be repeated several times. Compressed air or oxygen shall not be used for this task.

Flushing shall be achieved by breaking the vacuum in the system with OFN and continuing to fill until the working pressure is achieved, then venting to atmosphere, and finally pulling down to a vacuum. This process shall be repeated until no refrigerant is within the system. When the final OFN charge is used, the system shall be vented down to atmospheric pressure to enable work to take place. This operation is absolutely vital if brazing operations on the pipe-work are to take place.

Ensure that the outlet for the vacuum pump is not close to any ignition sources and there is ventilation available.

Recovery

When removing refrigerant from a system, either for servicing or decommissioning, it is recommended good practice that all refrigerants are removed safely.

When transferring refrigerant into cylinders, ensure that only appropriate refrigerant recovery cylinders are employed. Ensure that the correct number of cylinders for holding the total system charge is available. All cylinders to be used are designated for the recovered refrigerant and labelled for that refrigerant (i.e. special cylinders for the recovery of refrigerant). Cylinders shall be complete with pressure relief valve and associated shut-off valves in good working order. Empty recovery cylinders are evacuated and, if possible, cooled before recovery occurs.

The recovery equipment shall be in good working order with a set of instructions concerning the equipment that is at hand and shall be suitable for the recovery of flammable refrigerants. In addition, a set of calibrated weighing scales shall be available and in good working order. Hoses shall be complete with leak-free disconnect couplings and in good condition. Before using the recovery machine, check that it is in satisfactory working order, has been properly maintained and that any associated electrical components are sealed to prevent ignition in the event of a refrigerant release. Consult manufacturer if in doubt.

The recovered refrigerant shall be returned to the refrigerant supplier in the correct recovery cylinder, and the relevant Waste Transfer Note arranged. Do not mix refrigerants in recovery units and especially not in cylinders.

If compressors or compressor oils are to be removed, ensure that they have been evacuated to an acceptable level to make certain that flammable refrigerant does not remain within the lubricant. The evacuation process shall be carried out prior to returning the compressor to the suppliers. Only electric heating to the compressor body shall be employed to accelerate this process. When oil is drained from a system, it shall be carried out safely.

Decommissioning

Before carrying out this procedure, it is essential that the technician is completely familiar with the equipment and all its detail. It is recommended good practice that all refrigerants are recovered safely. Prior to the task being carried out, an oil and refrigerant sample shall be taken in case analysis is required prior to re-use of reclaimed refrigerant. It is essential that electrical power is available before the task is commenced.

1. Become familiar with the equipment and its operation.
2. Isolate system electrically.
3. Before attempting the procedure ensure that:
   • Mechanical handling equipment is available, if required, for handling refrigerant cylinders.
   • All personal protective equipment is available and being used correctly.
   • The recovery process is always supervised by a competent person.
   • Recovery equipment and cylinders conform to the appropriate standards.
4. Pump down refrigerant system, if possible.
5. If a vacuum is not possible, make a manifold so that refrigerant can be removed from various parts of the system.
6. Make sure that cylinder is situated on the scales before recovery takes place.
7. Start the recovery machine and operate in accordance with manufacturer's instructions.
8. Do not overfill cylinders. (No more than 80% volume liquid charge).
9. Do not exceed the maximum working pressure of the cylinder, even temporarily.
10. When the cylinders have been filled correctly and the process completed, make sure that the cylinders and the equipment are removed from site promptly and all isolation valves on the equipment are closed off.
11. Recovered refrigerant shall not be charged into another refrigeration system unless it has been cleaned and checked.

10. Warranty

Register Your Warranty

Refer to the EvoHeat website for warranty details:

• Australia: evoheat.com.au/warranty-terms/
• South East Asia: evoheat.com.sg/warranty/

EvoHeat highly recommends customers complete their warranty details online to ensure efficient warranty claim processing. To register your warranty, scan our QR Code or head to our website and fill in the Warranty Registration Form: evoheat.com.au/warranty-registration/

1. Warranty terms are from date of purchase.
2. This warranty excludes any defect or injury caused by or resulting from misuse, abuse, neglect, accidental damage, improper voltage, vermin infestation, incompetent installation, any fault not attributable to faulty manufacture or parts, any modifications which affect the reliability or performance of the unit.
3. This warranty does not cover the following:
   • Natural Disasters (hail, lightening, flood, fire etc.)
   • Damage resulting from any animal or creature (including vermin, reptiles and insects)
   • Rust or damage to exterior coatings, materials, and cabinet caused by corrosive atmosphere or weather/environmental conditions.
   • When serviced by an unauthorised person without the permission of Evo Industries.
   • When a unit is installed by an unqualified person.
   • When failure occurs due to improper or incorrect installation.
   • Where failure occurs due to failure of any other equipment connected in relation with the EvoHeat unit (e.g. power supply, water pump etc.).
   • Where failure occurs due to improper maintenance or misuse (refer Operating Instructions).
   • Where the unit has not had its three-year general maintenance service performed by a certified plumber. Proof of this service will be required for warranty claims beyond three years.
   • 'No Fault Found' service calls where the perceived problem is explained within the operation instructions.
   • Costs associated with delivery, handling, freighting, or damage to the product in transit.
   • Where the unit has been relocated from its originally installed location.
4. If warranty service is required, you should:
   • Contact Evo Industries Australia on 1300 859 933 or via our Contact page on our website.
   • Provide a copy of your receipt as proof of purchase.
   • Have completed the online Service Request Form via the website www.evoheat.com.au/service-request/
5. Onsite technical service is available within the normal operating area of your Evo Authorised Service Agents. Service outside this area will incur a traveling fee.
6. Unless otherwise specified to the purchaser, the benefits conferred by this express warranty and additional to all other conditions, warranties, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies, obligations or liabilities.