Atlantic TidalWave TT-Series Pump Product Manual

Atlantic TidalWave TT-Series Pumps

Product Manual

Introduction

Thank you for selecting Atlantic TidalWave TT-Series pumps. Before using this pump please take a moment to review this manual.

To avoid an accident do not use the pump in any way other than as described in this manual. Please note the manufacturer cannot be responsible for accidents arising because the product was not used as prescribed. After reading this manual keep it as a reference in case questions arise during use.

Flow Chart: (GPH)

MODELMAX FLOW5'10'15'20'25'30'35'
TT150016401060350
TT200026401760715
TT3000300021801215475
TT4000449033301785700
TT50005150425531701615395
TT60006600491533951750265
TT750076506300464028601250
TT9000880074705990426025951005

Prior to Operation and Installation

When the pump is delivered, first perform the following checks:

  • Check for any damage to pump and power cable that may have occurred during shipment.
  • Check the model number to make sure it is the product that was ordered and verify the voltage and frequency are correct.

Caution

  • DO NOT operate this product under any conditions other than those for which it is specified. Failure to observe this precaution can lead to electrical shock, electrical leakage, fire, water leakage or other problems.
  • The pump is a 110/120 volt 60 Hz pump, please only use with a power supply voltage within 110-120 volt 60 Hz.
  • Never place your hand or any object in or near the inlet opening while this equipment is operating. If pump inlet is clogged, always turn off the power supply and wait until the motor is completely stopped before attempting to remove any clogged material.
  • Please make sure that the power plug and the AC outlet receptacle are protected and away from water or pump discharge hose to prevent accidental electric shock or short circuit.
  • Always operate the pump completely submerged in water.
  • Avoid dry operation, which will not only lower performance but can cause the pump to overheat/malfunction, leading to electrical leakage, shock or premature failure.
  • Always turn off power or unplug the pump prior to performing any maintenance or placing your hands into the water.
  • CAUTION: THIS PUMP IS TO BE USED IN A CIRCUIT PROTECTED BY A GROUND CIRCUIT INTERRUPTER.
  • CAUTION: THIS PUMP HAS BEEN EVALUATED FOR USE IN WATER ONLY.

Electrical Safety

WARNING: RISK OF ELECTRIC SHOCK - THIS PUMP IS SUPPLIED WITH A GROUNDING CONDUCTOR AND GROUNDING-TYPE ATTACHMENT PLUG. TO REDUCE THE RISK OF ELECTRIC SHOCK, BE CERTAIN THAT IT IS CONNECTED ONLY TO A PROPERLY GROUNDED, GROUNDING TYPE RECEPTACLE.

  • Electrical wiring should be installed by a qualified electrician in accordance with all applicable safety regulations. Incorrect wiring can lead to a pump malfunction, electrical shock or fire.
  • Pumps should operate on a designated, 110/120 volt circuit.
  • Pump must be protected by a ground fault circuit interrupter (GFCI).
  • Pump must be plugged into a standard, properly grounded, three pronged outlet.

Safety Instructions

  • Do not lift, lower or handle the pump by pulling on the electrical cord. Make sure the electrical cable does not become excessively bent or twisted and does not rub against a structure in a way that might damage it. (Fig. 1 Description: Diagram illustrating proper handling of the electrical cord, showing it should not be bent, twisted, or rub against structures.)
  • Always disconnect the power supply before doing any maintenance or placing your hands into the water to which this pump is immersed. (Fig. 2 Description: Diagram illustrating safety during maintenance, showing a hand near the submerged pump, with a warning to disconnect power before placing hands in water.)
  • The submersible pump should not be used if the electrical supply cable is damaged in any way. If a cable with damaged insulation is submerged in water, there is danger of water seeping into the pump motor and causing a short. The electrical cable cannot be replaced. If the cord is damaged, the pump should be discarded. Altering the electrical cable in any way will void the warranty. (Fig. 3 Description: Diagram illustrating a damaged electrical cable, indicating that if the cable is damaged, the pump should be discarded and the warranty voided.)

ATTENTION

Make sure the pump works at a proper water level. Do not operate the pump without water. If this occurs, immediately turn off the pump and check.

Operation

  • TT-Series pumps are for use in water only. Water temperature should never exceed 95°F (35°C).
  • TT-Series pumps must not be used to pump salt water, chlorine, sewage, flammable or corrosive liquids, greases, oils or food waste.
  • Pay careful attention to the water level while the pump is operating. The pump must be fully submersed at all times of operation.
  • Repeating cycles of stopping and restarting will damage the water pump. Do not continue operation at low water level or while the inlet is clogged with debris. Not only will performance suffer, but also such conditions may cause noise, heavy vibration, and pump failure.
  • In case of excessive vibration, unusual noise or odor, turn off the power immediately and consult your nearest dealer.

Maintenance and Inspection

Monthly Inspection / Cleaning

Regular maintenance and inspections are a necessity for continued efficient functioning of the pump. If any abnormal conditions are noticed, refer to the section on Troubleshooting and take corrective measures immediately.

  • Check for any drop in performance. Reduced performance is usually caused by debris blocking the pump intake.
  • Detach the power cable from the receptacle or turn off the power supply (circuit breaker).
  • Disconnect the pump discharge and remove the pump from the water.
  • Remove any accumulated debris from the surface of the pump and pre-filter.
  • Unlock the latches on either side of the pre-filter by pulling outward from the pump handle. Slide the pre-filter off to expose the volute. Inspect the threaded inlet on the volute and remove any accumulated debris.
  • Remove volute by rotating counterclockwise one quarter turn while pulling lightly outward from the pump body.
  • Inspect the intake O-ring for nicks or breaks.
  • Inspect the impeller and remove any debris that may be present.
  • A stainless steel screen located behind the impeller draws water in to cool the rotor. If the screen becomes blocked the pump may overheat. Inspect the screen and remove any accumulated debris.
  • Spin the impeller. If the impeller is difficult to turn, feels "gritty", or a grinding noise is evident in the rotor chamber, remove the rotor as per the instructions below.

Diagram showing pump components: Pre-filter, Volute, Intake O-ring, Impeller, Rotor, Pump Body.

Removing the rotor

The rotor must be unlocked using the built-in wrench located on the bottom of the pre-filter before it can be removed from the rotor chamber. Slide the impeller wrench behind the impeller and engage two of the locking posts located on the face of the rotor. Push the wrench tightly against the rotor face and rotate counterclockwise one quarter turn. Once unlocked, remove the rotor by pulling the impeller outward from the pump body.

  • Inspect the stainless steel rotor and the rotor chamber for built up debris. Loose debris can be flushed out with clean water. Often in hard water, well water or pond-free applications, debris may appear as a crusty film around the rotor and in the rotor chamber. Remove this film using a scrub brush and white vinegar.
  • Slide the rotor into the rotor chamber and lock it in place by rotating clockwise one quarter turn.
  • Attach the volute by applying pressure and rotating clockwise one quarter turn.
  • Replace the pre-filter and lock the latches.

Diagram showing the pump with a close-up view of the integrated wrench located on the pre-filter for rotor removal.

Winterizing

  • Under no circumstances should the pump be left in frozen water.
  • When the pump is out of use for an extended period, wash it and dry it thoroughly, then store it indoors. Refer to cleaning instructions on page 4.
  • Note: When the pump is left installed in water it should be run at regular intervals (about once per week).

Warranty

All TidalWave TT-Series Pumps carry a three-year limited warranty. This limited warranty is extended solely to the original purchaser commencing from the date of original purchase receipt and is void if any of the following apply:

  • The pump has been run while not fully submersed.
  • The pump was not run on a dedicated circuit.
  • The cord has been cut or altered.
  • The pump has been misused or abused.
  • The pump has been disassembled other than as described in this manual.
  • Serial number tag has been removed.

Warranty Claims

In case of warranty claims, return the pump to the place of purchase, accompanied by the original receipt.

Troubleshooting Guide

Always turn off power before inspecting the pump. Failure to observe this precaution can result in a serious accident.

Before ordering repairs, carefully read through this instruction booklet. If the problem persists, contact your dealer.

ProblemPossible CausePossible Solution
Pump does not runPower is offTurn power on
Power failureCheck power supply or contact local power company
Power cord is not connectedConnect power cord
Impeller is stuckRemove debris/clean impeller
Pump stops after startingPower/Current overloadCheck length/size of power cable. Check or replace GFI
Intake is blocked/ Impeller needs cleanedRemove debris from the pump intake. Refer to page 4 for cleaning instructions.
Impeller needs cleanedRefer to page 4 for cleaning instructions
Diminished flow rate or no water flowObstruction in pump or pipingClear obstruction
Low water levelStop operation/Raise water level
Air-lock in the impeller chamberPlace pump in water. Turn the pump ON/OFF intermittently 2 or 3 times.

For more information, visit www.ATLANTICWATERGARDENS.com.

Models: TT1500 - 73924, TT2000 - 73925, TT3000 - 73926, TT4000 - 73927, TT5000 - 73928, TT6000 - 73929, TT7500 - 73930, TT9000 - 73931, Water Gardens

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