Baseus Encok W3 True Wireless Earphones

User Manual

Product Specifications

Model: Baseus Encok W3

Bluetooth Version: V5.1

Listening Time: Approximately 4 hours (at 70% volume)

Listening Time with Charging Case: 18-24 hours

Earphone Battery Capacity: 37mAh / 0.14Wh

Charging Case Battery Capacity: 200mAh / 0.74Wh

Charging Case Rated Input Current: 80mA

Charging Time: Approximately 2 hours

Frequency Response: 20Hz - 20kHz

Interface: Micro USB

Applicable to: Devices with Bluetooth functionality

Note: Data is based on Baseus laboratory measurements. Actual data may vary due to objective environmental changes.

Package Contents

Product Appearance and Touch Controls

Diagram shows the charging case with two earbuds, and individual earbuds highlighting the touch control area.

Music Mode:

Call Mode:

Product Operation Method

Step 1: Power On

Earphones automatically power on when removed from the charging case.

Step 2: Pairing Mode

For first-time use, earphones automatically enter pairing mode after powering on. The indicator light will flash white ⚪.

Pairing Time: If connection is not completed within 5 minutes, earphones will automatically power off. (Earphones have memory function and will automatically reconnect to the phone upon subsequent power-on).

Step 3: Wireless Connectivity

Turn on the Wireless function of your mobile phone.

Select the device model: Baseus Encok W3 from the list of available devices.

Step 4: Shutdown

Place the earphones back into the charging case and close the lid to complete the shutdown.

Additional Operations:

Three-way Call Operation:
Factory Reset:

In pairing mode, simultaneously triple tap the left and right earphone touch control areas. The red indicator light will stay on for 2 seconds, indicating the factory reset is complete.

Product Safety Information

⚠️ Warning: Please read all instructions and warnings before using this product. Non-standard use may damage the product or compromise personal safety.

Please adhere to the above safety instructions to prevent fire, electric shock, damage, or other injuries.

Frequently Asked Questions (FAQ)

1. Why won't my product turn off?

Answer:

  1. Ensure the charging case has power, place the earphones back into the charging case, and close the lid for automatic shutdown.
  2. If the charging case has no power, turn off the Bluetooth function on your phone and wait 5 minutes for the earphones to automatically shut down.
  3. Keep the earphone charging contacts and the charging case charging pins clean. Clean them periodically with a clean, dry cotton cloth.

2. The double-tap function is invalid?

Answer: To prevent accidental operations, the tap function is specially processed and only supports tapping 3 seconds after the earphones are inserted into the ear. Additionally, touch sensitivity can vary among individuals, sometimes leading to unresponsive touch, which is considered normal.

3. Why can't my product reconnect?

Answer:

  1. If the earphones are out of the connection range (10 meters), they will disconnect. If they do not return to the connection range within 5 minutes, they will automatically shut down.
  2. If not reconnected within 5 minutes, place the earphones back into the charging case, close the lid, and then take the earphones out again.

4. Why is one earbud silent after I take it out?

Answer:

  1. When this occurs, please place both earphones back into the charging case and close the lid, then take them out again.
  2. If the issue persists, turn off all Bluetooth devices around your phone, perform a factory reset, and then attempt to connect again.

5. How to "burn-in" earphones for better sound quality?

Answer:

  1. Step 1: Play for 12 hours at one-third of the normal volume (gentle music is preferred).
  2. Step 2: Play for 12 hours at two-thirds of the normal volume (avoid overly rock music).
  3. Step 3: Play for 72 hours at normal volume (use your usual music).
  4. Step 4: Play for 24 hours at three-quarters of the normal volume (use your usual music).

6. My phone cannot find the Bluetooth earphones, the connection is unstable, or audio is choppy/intermittent?

Answer:

  1. Please do not exceed the phone's Bluetooth connection distance of 10 meters, and avoid interference from walls or bodies.
  2. Ensure the earphones have sufficient battery power and re-enter pairing mode for connection.
  3. If the issue persists, turn off all Bluetooth devices around your phone, perform a factory reset, and then attempt to connect again.
  4. Due to the characteristics of Bluetooth earphones, electromagnetic waves in your area may interfere with the Bluetooth connection, causing silence or disconnection. Please move away from such areas before connecting.

Compliance Information

Manufacturer: Shenzhen Times Innovation Technology Co., Ltd.

Address: 5th Floor, Building B, Baseus Intelligent Park, No. 2008 Xuegang Road, Gangtou Community, Bantian Street, Longgang District, Shenzhen, China

Standard: GB4943.1-2011

Hotline: 4000-712-711

Website: www.baseus.com

Model Number: PB2786Z-P0A1

CE UKCA FCC [Other Compliance Logos]

EU Declaration of Conformity

Shenzhen Times Innovation Technology Co., Ltd. declares that the Baseus Encok W3 product complies with Directive 2014/53/EU and 2011/65/EU. The full text of the EU Declaration of Conformity can be found at: www.baseus.com

Harmful Substances Statement

This table is compiled according to SJ/T11364 regulations.

Component Name Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr VI) Polybrominated Biphenyls (PBB) Polybrominated Diphenyl Ethers (PBDE)
Microphone X O O O O O
Charging Indicator Light O O O O O O
PCB X O O O O O
Plastic O O O O O O
Battery O O O O O O
Accessories O O O O O O
Micro Charging Port O O O O O O

Legend:

O: Indicates that the content of the hazardous substance in all homogeneous materials of this component is below the limit requirements specified in the GB/T26572 standard.

X: Indicates that the content of the hazardous substance is at least above the limit requirements specified in the GB/T26572 standard in one homogeneous material of this component.

WEEE Directive Compliance

This device complies with EU Directive 2012/19/EU and 2006/66/EU. This device must not be disposed of with general waste; it must be recycled.

♻️ Symbol Description: This symbol indicates that the product must not be treated as household waste and must be handed over to a corresponding waste collection point for the recycling of electrical and electronic equipment.

RoHS 2.0 Compliance

This product complies with the EU RoHS 2.0 Directive (2011/65/EU).

Eco-labeling

The "5-year icon" 5️⃣ refers to the "Environmentally Friendly Use Period", not the product quality warranty period. Electronic products contain hazardous substances such as lead, mercury, and cadmium. If used beyond this period, these hazardous substances may leak or mutate, causing environmental pollution or serious damage to people and property. The "Environmentally Friendly Use Period" means all electronic products are required to be used within this effective period. After exceeding the safe service life, the company is no longer responsible for product quality issues.

Models: Encok W3, Encok W3 Ture Wireless Earphones, Ture Wireless Earphones, Wireless Earphones, Earphones

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