Eureka NEC180 Series Cordless Stick Vacuum Owner's Guide

Where to Find Important Vacuum Information

Keep this information handy. Write the model, type, and serial number here:

• Date of purchase (keep your receipt): _________________________
• Model number and type: _________________________
• Serial number: _________________________

Find these numbers on a label on the hand vacuum, battery, and charger. Refer to these numbers when ordering parts and accessories, or if service is needed.

This Owner's Guide provides important instructions to prolong the life of your Eureka vacuum cleaner.

Registration: To register your product, visit www.eureka.com and click on the ‘Register Your Product’ link.

Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call the Eureka Customer Service HELPLINE at 1-800-282-2886 immediately.

Important Safeguards

When using an electrical appliance, basic precautions should always be followed, including:

WARNING: Failure to follow the warnings and instructions may result in electric shock, fire, and/or serious injury.

• Prevent unintentional starting: Ensure the switch is in the off-position before picking up or carrying the appliance.
• Do not touch the nozzle when the vacuum cleaner is on.
• Do not put any object into openings. Keep openings free of dust, lint, hair, and anything that may reduce airflow.
• Do not use outdoors or on wet surfaces.
• Do not operate the vacuum cleaner or charger if damaged. If the vacuum is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call the Eureka Customer Service HELPLINE at 1-800-282-2886.
• To avoid excessive heat and damage, the vacuum cleaner will not operate while charging.
• Do not allow children to use the vacuum as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual and with manufacturer's recommended attachments.
• Recharge only with the specified charger. Using an incorrect charger may create a fire risk.
• Do not pull or carry the charger by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges. Keep the cord away from heated surfaces.
• This charger is not intended for use by travelers.
• Do not use extension cords or outlets with inadequate current-carrying capacity.
• To unplug, grasp the plug, not the cord.
• Do not handle the charger or vacuum cleaner with wet hands.
• Use appliances only with specifically designated battery packs. Using other battery packs may create a risk of injury and fire.
• DO NOT MUTILATE OR INCINERATE BATTERIES. They become dangerous at high temperatures.
• Liquid ejected from the battery may cause irritation or burns. Seek medical attention if it contacts skin. Wash skin with soap and water and neutralize with mild acid like lemon juice or vinegar. Flush eyes with clean water for at least 10 minutes.
• Keep battery pack away from metal objects (paper clips, coins, keys, nails, screws) when not in use to prevent shorting terminals, which can cause burns or fire.
• This product functions within a temperature range of 40°F - 104°F.
• Do not use a battery pack or appliance that is damaged or modified.
• Do not expose the battery pack or appliance to fire or excessive temperature (above 266°F).
• Follow all charging instructions and do not charge outside the specified temperature range.
• Have servicing performed by a qualified repair person using only identical replacement parts.
• Do not modify or attempt to repair the appliance or battery pack except as indicated in the instructions.
• Keep battery and vacuum terminals clean and free of objects. Do not insert metal objects into terminals.
• Keep hair, loose clothing, fingers, and body parts away from openings and moving parts.
• Do not pick up anything that is burning or smoking (cigarettes, matches, hot ashes).
• Do not use without filters in place.
• Use extra care when cleaning stairs.
• Do not use to pick up flammable or combustible liquids (like gasoline) or use in areas where they may be present.
• Store vacuum cleaner and charger indoors in a cool, dry area. Do not expose to weather elements.
• Keep your work area well lit. Unplug electrical appliances before vacuuming them.
• Avoid overcharging, short circuiting, reverse charging, mutilating, or incinerating cells and batteries.
• If a cell or battery has leaked or vented, replace it immediately using protective gloves.
• Replace cells or batteries with identical new ones from the same manufacturer. If batteries are connected in series, replace them all at the same time.
• Avoid reverse polarity installation of cells or batteries.
• Do not incinerate this appliance, even if severely damaged. Contact a local waste facility before discarding.

SAVE THESE INSTRUCTIONS.

What Comes in the Carton

The carton contains the following items:

• Hand vacuum
• Wall mount
• 2 screws & drywall anchors
• Motorized floor nozzle
• 2-in-1 upholstery tool
• Crevice tool
• Charger
• Wand
• Owner's Guide / Important Safeguards booklet

How to Identify Parts of Your Vacuum Cleaner

Cordless Vacuum Cleaner Components:

• Charging port
• Detachable hand vacuum
• Battery indicator lights
• Dust cup lever
• Bottom lid
• Release button for hand vacuum
• Wand
• Release button for floor nozzle
• Motorized floor nozzle
• Brushroll

Hand Vacuum Components:

• Nozzle
• Filter assembly (inside dust cup)
• Easy Rest nook
• Filter cover (post-motor filter inside)
• Low/High mode button
• One-click dust cup release
• Battery indicator lights
• Power button
• Handle

For filter maintenance instructions, see page 9.

Filter Components:

• Dust cup filter
• Post-motor filter

Easy Assembly

1. Slide the wand onto the hand vacuum until it clicks.
2. Push the wand into the motorized floor nozzle until it clicks.

How to Install Wall Mount

• Choose a location near a power outlet, high enough on the wall for the wand and nozzle to hang freely.
• Place the mount against the wall and mark drill holes.
• Drill holes (1/4" bit) and insert drywall anchors. Insert screws through the mount holes and tighten securely.

How to Charge Battery and Store Accessories

• Place the assembled vacuum cleaner on the wall mount.
• Plug the charger into a power outlet and then into the charger port on the handle.
• Loop the charger cord into the clips on the sides of the wall mount.

Battery Indicator Lights:

• A: Half charged
• B: Fully charged

Indicator lights stop blinking when fully charged. Charge the battery fully before first use; this may take up to six hours.

How to Use Your Vacuum Cleaner

Cleaning Floors

1. Click the power button once to start. The vacuum begins in High mode. Use the Low/High button to switch modes.
2. Use the motorized floor nozzle to glide back and forth over the area to be cleaned. Avoid oversized or sharp items (like screws).
3. Twist your wrist to engage the swivel function.
4. When finished, click the power button once to stop the motor.

Empty Dust Cup After Every Use

1. Click the dust cup release button (located on the front of the handle, above the dust cup) and pull the dust cup out.
2. Press the lever to release the bottom lid of the dust cup to empty debris.
3. To reattach the dust cup, angle it forward so the lower hook catches in the slot, then gently push it back towards the wand until it clicks into place.

Using Hand Vacuum and Accessories

CAUTION: Moving parts! Always turn off the hand vacuum before attaching accessories.

The hand vacuum can be used with or without tools:

• Without tools: Press the release button and remove the wand. Collect debris directly with the hand vacuum nozzle.
• With tools and wand: Press the release button to remove the motorized floor nozzle. Slide the desired tool onto the end of the wand until it clicks.
• With tools and hand vacuum only: Press the release button to remove the wand. Slide the desired tool onto the hand vacuum until it clicks.

Crevice Tool: Cleans hard-to-reach areas such as corners, baseboard edges, dryer vents, chairs, and sofas.

2-in-1 Upholstery Tool: Use the brush to clean blinds, vents, or upholstered surfaces. Use the felt portion to clean delicate surfaces. To switch between felt and brush portions, press the thumb release and slide the brush up or down.

Using Hand Vacuum with Motorized Floor Nozzle

Ideal for cleaning stairs.

• Press the release button to remove the wand from the hand vacuum.
• Attach the motorized floor nozzle directly to the hand vacuum until it clicks.
• Click the power button once to start. The vacuum begins in High mode. Use the Low/High button to switch between modes for desired suction power.

How to Maintain Your Vacuum Cleaner

Dust Cup – Empty After Each Use

Never operate the vacuum cleaner without all filters, the filter screen, and the dust cup in their proper positions.

WARNING: Moving parts! Recharge cleaner after each use.

1. Press the dust cup release button and pull the dust cup out.
2. Press the lever to release the bottom lid of the dust cup to empty debris.
3. Reattach the dust cup until it clicks.

Washable Dust Cup Filter – Clean Monthly

1. Remove the dust cup filter.
2. Shake off dust frequently. Every three months, rinse the filter and dry it THOROUGHLY.
3. Reattach the filter and cyclone.
4. Click the dust cup back into place.

Washable Post-Motor Filter – Clean Every 6 Months

1. Remove the filter cover.
2. Lift out the post-motor filter.
3. Shake to remove dust.
4. Every 6 months, replace the filter or rinse and dry it THOROUGHLY.
5. Reposition the filter and cover, and twist to lock.

How to Maintain Brushroll

To avoid unnecessary service calls, periodically check the brushroll for debris. If the brushroll gets clogged, it will automatically shut off. Turn the vacuum off and unplug it before attempting to remove a clog.

Washable Brushroll – Clean Frequently

CAUTION: Ensure the vacuum cleaner is turned off and unplugged.

WARNING: Do not attempt to remove the belt. Call the Eureka Customer Service HELPLINE at 1-800-282-2886.

• Step on the floor nozzle to lower the handle. Turn the vacuum face down on the floor. Use scissors to cut any heavy threads or strings.
• If debris cannot be removed easily, locate the brushroll release tab on the right side of the floor nozzle, open the brushroll cover, remove the brushroll, and clear any tangled hair or debris.
• To reassemble: Align one end of the brushroll with the floor nozzle gear, press the other end into the slot, and replace the release tab to lock it in place.

The Eureka Limited Warranty

Eureka warrants this vacuum cleaner to be free from defects in material and workmanship for 1.5 years from the original purchase date, when used according to instructions and under normal household usage. This warranty applies only to the original purchaser and immediate household members.

What Eureka Will Do: Eureka will repair or replace, at its option, defective parts or the entire vacuum using new or refurbished parts. Replacement may be a reconditioned unit. Eureka will not refund the purchase price.

This Warranty Does Not Cover:

• Battery module and components (covered by a separate 1-year limited battery warranty).
• Normal wear and tear of parts requiring replacement under normal use (e.g., disposable dust bags, filters, drive belts, brush-roll, bristles).
• Damages or malfunctions resulting from improper use, abuse, negligence, failure to follow instructions, exposure to moisture, corrosive atmosphere, lightning, power surges, improper voltage, unauthorized alterations, extreme temperatures/humidity, modifications, scratches, discoloration, accidents, misuse, or acts of God.
• Damage from unauthorized repairs.
• Products altered or with defaced/removed serial numbers.

Obtaining Warranty Service: Contact the Eureka Service Team toll-free at 1-800-282-2886 or email customerserviceusa@midea.com. Proof of purchase is required. Visit www.eureka.com for more information.

Shipping Charges: You are responsible for initial shipping and insurance costs to Eureka. Eureka will pay return shipping if repairs are covered by warranty.

Further Limitations and Exclusions: Implied warranties are limited to the duration of this limited warranty. Manufacturer is not liable for consequential or incidental damages. Some states may not allow these limitations.

The Eureka 12-Month Limited Battery Warranty

Eureka warrants the Battery Module to be free from defects in material and workmanship for 1 year from the original purchase date, when used according to instructions and under normal household usage.

What Eureka Will Do: Eureka will repair or replace, at its option, defective battery parts using new or refurbished parts. Replacement may be a reconditioned unit. Eureka will not refund the purchase price.

This Warranty Does Not Cover:

• Normal wear and tear of battery module and parts.
• Damages or malfunctions resulting from improper use, abuse, negligence, failure to follow instructions, exposure to moisture, corrosive atmosphere, lightning, power surges, improper voltage, unauthorized alterations, extreme temperatures/humidity, modifications, scratches, discoloration, accidents, misuse, or acts of God.
• Damage from unauthorized repairs.
• Products altered or with defaced/removed serial numbers.

Obtaining Warranty Service: Contact the Eureka Service Team toll-free at 1-800-282-2886 or email customerserviceusa@midea.com. Proof of purchase is required. Visit www.eureka.com for more information.

Shipping Charges: You are responsible for initial shipping and insurance costs to Eureka. Eureka will pay return shipping if repairs are covered by warranty.

Further Limitations and Exclusions: Implied warranties are limited to the duration of this limited warranty. Manufacturer is not liable for consequential or incidental damages. Some states may not allow these limitations.

©2020 Midea America (Canada) Corp.

Problem Solving

Ensure the vacuum cleaner is off and the charging plug is unplugged.

NOTICE: Thermal Cut-off

This vacuum cleaner has a special thermostat to protect the motor from overheating. If the vacuum suddenly shuts off:

1. Check for sources of overheating: full dust cup, blocked wand, or clogged filters. If found, fix them and wait at least 30 minutes before trying again.
2. After 30 minutes, press the power button. If it still doesn't work, call Eureka Customer Service at 1-800-282-2886.

Discarding the Vacuum and Battery Pack

Dispose of the battery in an environmentally safe manner. Do not discard with regular household trash.

Important Battery Disposal Information:

To find a disposal location nearest you, call 1-800-822-8837.

To preserve natural resources, recycle or dispose of the expired battery pack properly. This product contains a lithium-ion battery and must be disposed of correctly. Local laws may prohibit disposal of lithium-ion batteries in ordinary trash. Consult your local waste authority for recycling or disposal options.

Order Genuine Eureka Accessories and Replacement Parts

Visit www.eureka.com or call 1-800-282-2886.