WARRANTY
WARRANTY CLAIMS
- There is a 90-day warranty for broken furniture or any other problems that do not work properly. The warranty will start from the date of purchase which must be verified by proof of purchase.
- Before making a claim, you may contact timtong2021@gmail.com for further information. The dedicated After-sale Team will endeavour to answer all messages within 48 hours. Please leave your purchase order number, along with some details of the problem, if you want a replacement part. Replacement parts will be arranged within 48 hours. If a part is out of stock, you will be notified with a shipping date.
- The product must be used in accordance with the instructions provided. For health reasons.
- For other reasons, if the furniture needs to be returned, it must be cleaned and dried and operated within 90 days of receipt.
Type of warranty claim
- Failure to follow the furniture instructions will invalidate the warranty.
- This does not include damage during installation, but includes damage during transportation.
Scope of responsibility
- FUFU&GAGA shall not bear any responsibility for misuse or user damage and / or loss of parts during the installation of furniture.
- After use, damage and scratches to the furniture are not covered by the warranty.
The warranty relates to all items bought in the US and covers the following areas:
- Sheet parts: 3 months from the date of purchase
- Electrical parts: 3 months from the date of purchase
