Thrive Hearing Control Application
Advanced
Thrive Score
The Thrive Score links the importance of hearing health to physical and cognitive health through the combination of one's Body Score and Brain Score. A total daily Thrive Score of 200 points is possible.
Body Score
Steps, Exercise and Stand make up the Body Score. Achieve up to 100 points daily.
- Steps: Progress towards improving overall fitness by simply walking.
- Exercise: Improve overall health and reduce risk of serious health issues through exercise.
- Stand: Engage in an active lifestyle by moving every hour.
[Image: Screenshot of the Thrive app showing Body Score details with steps, exercise, and stand metrics.]
Brain Score
Hours of daily use, Engagement and Environment make up the Brain Score. Achieve up to 100 points daily.
- Use: Consistent use of hearing aids can help to reduce the risk of other serious medical conditions.
- Engagement: Sociability and connectivity encourage engagement with the world around us.
- Environment: Listening effort is reduced as hearing aids adjust to a variety of complex listening environments.
[Image: Screenshot of the Thrive app showing Brain Score details with use, engagement, and environment metrics.]
[Image: Central display of the Thrive app showing a combined Thrive Score of 162 out of 200, with Body Score at 84/100 and Brain Score at 78/100.]
Fall Alert
The Fall Alert feature utilizes integrated sensors to automatically detect falls and send alert text messages to selected contacts.
Auto Alert: A fall is detected and an alert is automatically initiated.
Manual Alert: The user control is pushed to initiate an alert.
[Image: Screenshot of the Thrive app showing a 'Fall Detected' notification with a countdown timer and options to 'Cancel Alert' or 'Send Alert'.]
For more information, please see the Fall Detection and Alerts Inspire X, System Setup and User Guide QuickTIPs.
Hearing Aid Memories
Select the memory that provides the best sound quality for the current listening environment. Selected memory is the baseline for adjustments.
To create a custom memory, go to:
- Memory Menu
- + Create New Memory
- Memory Name
- Location Settings
- Set Location: Pin sets to current location. Tap [map pin icon] (bottom of the map) to assign a geotag.
[Image: Sequence of screenshots showing the process of creating a new memory, including selecting a memory, naming it, and setting a location.]
“Temp” Any adjustment to a memory that was set by the hearing professional in Inspire X will automatically save as “Temp”. Tap the Memory menu, then select Edit Current Memory to name and permanently save in the custom memories list for future use. Smart VC Volume position is saved and set for custom memories to provide a more consistent user experience.
Mask Mode
Mask Mode provides an additional boost to help enhance and focus on a speaker who is wearing a face mask. Add the Mask Mode memory to the Custom Memories list for easy access.
To add the Mask memory:
- Tap the Settings Menu [gear icon] on the Navigation Bar.
- Tap Device Settings.
- Tap the slider next to Mask Mode.
The Mask memory will now be available in the Memory Menu under the Custom Memories list.
[Image: Screenshots showing the process of enabling Mask Mode within the Device Settings.]
Customize a Memory
Several features are available for memory customization to balance comfort and clarity in different types of environments. For additional customization, select Customize [brush icon] from the navigation bar.
- Equalizer: Provides additional memory fine tuning via equalizer sliders.
- Use in Speech: Enhances speech understanding in the presence of background noise.
- Use in Noise: Makes listening more comfortable when machine-type noise is present.
- Use in Wind: Makes listening more comfortable in windy areas.
[Images: Icons and brief descriptions for Equalizer, Use in Speech, Use in Noise, and Use in Wind features.]
Microphone Direction
Adjust where the microphones pick up sounds. Tap the icon to choose:
- Front: Amplifies sound from in front of the listener more than from behind.
- All Around: Amplifies sound from all directions equally.
- Switching: Automatically switches between Front and All Around based on the environment.
- Automatic: Uses adaptive null steering to protect speech at all angles around the listener.
[Images: Icons representing Front, All Around, Switching, and Automatic microphone directions.]
SoundSpace
Move the pulsing icon around the screen. Real-time changes to the sound quality will be heard. Select Done [checkmark icon] in the top left corner of the screen once the desired sound quality is found.
[Image: Screenshot of the SoundSpace feature with a movable icon on a circular interface.]
Accessories
View paired accessories within the Thrive app.
Access IntelliVoice by tapping [IntelliVoice icon]. Thanks to the power of artificial intelligence, this speech enhancement feature uses the user's smartphone to deliver an unprecedented experience for those with moderate loss of 50 dB HL or greater. Available for edge AI technology and iOS only.
Select an Accessory to:
- Start/stop audio streaming
- Adjust volume of stream
- Adjust hearing aid microphone level while streaming
- Edit accessory name by tapping [pencil icon] near the accessory button
- Delete paired accessory
[Images: Screenshots of the Thrive app showing accessory options and IntelliVoice feature.]
Thrive Assistant
Thrive Assistant is an app-based assistant providing hands-free help whenever and wherever needed. Users can conveniently ask questions, troubleshoot hearing aid and accessory issues or simply say a command to change hearing aid volume, mute the hearing aids, change memories or set a reminder. Users can even say things like “find my phone” or “I lost my phone” and Thrive Assistant will help the user locate a misplaced smartphone by playing a ringtone from the phone, even if it is locked or on silent mode.
- Tap the [question mark icon] icon in the top right corner of the Thrive app to access Thrive Assistant. AI users can double tap to access Thrive Assistant if set as a user control.
- Thrive Assistant will indicate “Listening, please ask your question.”
- State a command or ask a question. Thrive Assistant will execute the command or search for and return an appropriate answer to the question from the Thrive help files or cloud-based services.
[Images: Screenshots of the Thrive app interface showing the Thrive Assistant activation and interaction.]
For more information, please see the Thrive Assistant QuickTIP.
Translate
Connects to cloud services enabling translation of one language to another.
To access language translation, go to: Settings > Translate
- Select user's language on the left and the responder's language on the right.
- Tap the microphone button [microphone icon]. It will highlight blue.
- User speaks into the phone microphone.
- The user's language transcribes on the top of the screen and the responder's language transcribes on the bottom.
- Translated audio of the responder's speech streams to the connected hearing aid.
When the user speaks into the phone microphone, their language is translated and transcribed on the screen. Translated audio of the foreign language response streams to the user's hearing aid.
[Images: Screenshots illustrating the Translate feature in the Thrive app.]
Transcribe
Closed Captioning for real-world situations. The Transcribe feature listens for speech in the selected language and displays the detected speech as text on the screen.
To access the Transcribe feature, go to: Settings > Transcribe
- Choose the language you wish to detect by tapping the blue bar at the top of the screen and selecting the language.
- Tap the microphone button [microphone icon]. It will highlight blue.
- Speech is detected by the phone microphone and is transcribed on the screen.
- Tap the [save/share icon] button to save, message, copy or email the transcribed text.
[Images: Screenshots of the Transcribe feature in the Thrive app.]
Self Check
Self Check provides a quick, convenient way for patients to analyze their hearing aid system's performance right from the Thrive app.
To access the Self Check feature, go to: Settings > Self Check
Select Run Diagnostic to initiate Self Check. Results for each hearing aid component display on the screen. Tap each component for more information.
[Images: Screenshots of the Self Check feature in the Thrive app, showing component status.]
For more information, please see the Self Check QuickTIP.
Hearing Care Anywhere
Connects remotely to a hearing professional for hearing aid programming adjustments. Submit a request for a remote adjustment or engage in a live session using video chat for hearing aid adjustments in real-time.
To access Hearing Care Anywhere features, go to: Settings > Hearing Care Anywhere
- Displays sign-in status for cloud services and last sync date. Cloud connection is established when signed in, even if remote programming is not currently enabled.
- Displays a connected hearing professional or the option to add a hearing professional. View practice information for connected hearing professionals by clicking on the practice/provider name.
- Under “Get help from your professional”, select Join Live Session or Send Adjustment Request to get started.
[Images: Screenshots of the Hearing Care Anywhere feature in the Thrive app.]
For more information, please see Hearing Care Anywhere QuickTIPs.
Reminders
Sets reminders for appointments, taking medications, prescription refills or other personal tasks. Hear the reminder through the hearing aids and also receive notification on the smartphone screen.
This feature is available as an in-app purchase for the 1200 and 1000 AI technology levels by selecting the Thrive Settings Menu > Subscriptions > Reminders > Subscribe. User can choose a monthly or yearly fee.
To access Reminders feature, go to: Settings > Reminders
- Tap + New Reminder.
- Select a reminder name from the pre-populated list or create your own name.
- Select preferences for the reminder such as date/time, repeating reminder and audible reminder.
[Image: Screenshot of the Reminders feature setup in the Thrive app.]
Tinnitus
Adjust the volume and modulation speed of the tinnitus stimulus in memories that have been configured for tinnitus or in custom memories based on those memories. The tinnitus screen will be visible in the Thrive app if the hearing professional has enabled the tinnitus stimulus in the active memory.
Adjusting Tinnitus Stimulus Volume
Adjust tinnitus stimulus volume individually or slide finger in the slide pad to adjust binaurally. Double tap to return to the default stimulus volume.
[Image: Screenshot showing the Tinnitus Volume adjustment slider.]
Adjusting Tinnitus Speed
Drag the circle icons on the sliders to adjust from no modulation (left) to fast modulation (right).
[Image: Screenshot showing the Tinnitus Speed adjustment slider.]
CROS System
Adjust the balance of sound coming from the Transmitter relative to the Receiver in memories that have been configured for BiCROS or in custom memories based on those memories. The Balance screen will be visible in the Thrive app if the hearing professional has enabled BiCROS in the active memory.
- Drag the circle icon along the slider to adjust the balance of sound coming from the Transmitter relative to the Receiver.
- Tap Mute Transmitter to mute the Transmitter.
[Image: Screenshot showing the CROS System balance adjustment and mute transmitter option.]
Other
In addition, Settings includes:
- User Guide
- Device Settings
- Find My Hearing Aids
- App Settings
- Demo Mode
Basic Mode does not include:
- Thrive Score
- Additional memory customization beyond Equalizer
- Reminders
- Transcribe
- Accessory Screen
- Translate
- Self Check
Features may vary by country.
Available in AI products only. Accessories only pair to hearing aid (not to iPhone/app). Must be connected to the Internet for use. Language Translation only available in AI products. The app may look slightly different based on your phone and/or hearing aid model. Starkey logo, Thrive, Thrive Logo, Inspire, IntelliVoice, SoundSpace and Hearing Care Anywhere are trademarks of Starkey Laboratories, Inc. ©2020 Starkey. All Rights Reserved. 9/20 FLYR3406-04-EE-SG