Hisense Refrigerator Use & Care Guide

Brief Introduction

Thank you for choosing Hisense. We are sure you will find your new refrigerator a pleasure to use. Before you use the appliance, we recommend that you carefully read through these instructions, which provide details about installing and using the product.

• Please ensure that everyone using this appliance is familiar with its operation and safety features. It is important that you install the appliance correctly and pay careful attention to the safety instructions.
• We recommend that you keep this user's manual with the appliance for future reference.
• This appliance is intended to be used in households and similar applications such as: Kitchen areas in shops, offices and other working environments; Hotels, motels and other residential environments; Bed and breakfast environments; Catering and similar non-commercial applications.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have supervision or been given instruction concerning use of the appliance. Children should be supervised to ensure that they do not play with the appliance.
• Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.

WARNING!

• Connect to potable water supply only.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
• Do not damage the refrigerant circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
• When disposing of the appliance do so only at an authorized waste disposal center. Do not expose to flame.
• If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Important Safety Instructions

General safety and daily use

It is important to use your appliance safely. We recommend that you follow the guidelines below.

• Store any food in accordance with the storage instructions from the manufacturer.
• Don't try to repair the appliance yourself. It is dangerous to alter the specifications or modify this product in any way. Any damage to the power cord may cause a short circuit, fire or electric shock.
• Don't place too much food directly against the air outlet on the rear wall of both the refrigerator and freezer compartment, as it may affect important air circulation.
• Don't place hot items near the plastic components of this appliance.
• Frozen food must not be refrozen once it has been thawed out.
• Don't store bottled or canned drinks (especially carbonated drinks) in the freezer compartment. Bottles and cans may explode.
• Use caution consuming popsicles or ice cubes straight from the freezer as this can cause freezer burn to the mouth and lips.
• Don't place items on top of the appliance as this could cause injury should they fall off.
• Never allow children to play with the appliance by hanging or standing over or on the doors, racks, shelves and drawers etc.

Safety for children and other persons

• Keep all packaging away from children to avoid risk of suffocation.
• Protect children from being scalded by touching the compressor at the rear bottom of appliance.

Electrical Safety

To avoid the risks that are always present when using an electric appliance, we recommend that you pay attention to the instructions about electricity below.

• Unpack and check through the appliance. Should any damage be evident, don't plug in the appliance but contact the shop immediately from which you purchased it. Keep all packing materials in this case.
• We recommend that you wait for 4 hours before connecting the appliance to allow the refrigerant to flow back into the compressor.
• The appliance must be applied with single phase alternating current of 110~115V/60Hz. If the voltage fluctuates exceeding the upper limit, A.C. automatic voltage regulator of more than 350W should be applied to the refrigerator for safety use.
• The power plug must be accessible when the appliance is installed.
• This appliance must be grounded.
• This appliance is fitted with a plug, in accordance with local standard. The plug should be suitable for use in all houses fitted with sockets in accordance with current specifications.
• If the fitted plug is not suitable for your socket outlets, it should be cut off and carefully disposed of. To avoid a possible shock hazard, do not insert the discarded plug into a socket. If in doubt contact a qualified, registered electrician.
• Do not use extension cords or multiple sockets which could cause overloading of wiring circuits and could cause a fire. Always plug your appliance into its own individual electrical socket which has a voltage rating that matched the rating plate.
• Make sure that the plug is not squashed or damaged. Otherwise, it may cause short circuit, electric shock or overheat and even cause a fire.
• Do not insert the power plug if the socket is loose, there is a risk of electric shock or fire.
• Switch off the appliance and disconnect it from the main power before you clean or move it.
• Never unplug the appliance by pulling on the electrical cord. Always grip the plug firmly and pull straight out from the socket to prevent damaging the power cord.
• Do not operate the appliance without the cover of interior lighting.
• Any electrical component must be replaced or repaired by a qualified electrician or authorized service engineer. Only genuine replacement parts should be used.
• Do not use electrical appliances such as ice cream makers inside the food storage compartments of the appliance unless they are approved by the manufacturer.
• To avoid eye injury, do not look directly into the LED light located in the refrigerator compartment. If it is not functioning correctly, consult a qualified, registered electrician or replace it in accordance with the “Cleaning and Care” chapter.

Refrigerant

• The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the appliance. During transportation and installation of the appliance, ensure that none of the components of the refrigerant circuit become damaged. The refrigerant (R600a) is flammable.

Caution: Risk of Fire

• Don't store products which contain flammable propellants (e.g. spray cans) or explosive substances in the appliances.

Should the refrigerant circuit be damaged:

• Avoid open flames (candles, lamps etc.) and other sources of ignition.
• Thoroughly ventilate the room in which the appliance is situated.

Installing Your New Appliance

Before using the appliance for the first time, you should be informed of the following tips.

WARNING!

For proper installation, this refrigerator must be placed on a level surface of hard material that is the same height as the rest of the flooring. This surface should be strong enough to support a fully loaded refrigerator. The rollers, which are not casters, should be only used for forward or backward movement. Moving the refrigerator sideways may damage your floor and the rollers.

Ventilation of appliance

In order to improve efficiency of the cooling system and save energy, it is necessary to maintain good ventilation around the appliance for the dissipation of heat. For this reason, sufficient clear space should be available around the refrigerator.

Suggestion: It is advisable for there to be at least 2"(50mm) of clearance from the back of the fridge to the wall, at least 2"(50mm) of clearance from its top, at least 2"(50mm) from its side to the wall and a clear space in front to allow the doors to open 145°. As shown in the following diagrams.

Note: This appliance performs well within the climate class from N to T shown in the table below. It may not work properly if left at a temperature above or below the indicated range for a long period.

• Stand your appliance in a dry place to avoid high moisture.
• Keep the appliance out of direct sunlight, rain or frost. Stand the appliance away from heat sources such as stoves, fires or heaters.

Leveling of appliance

• For sufficient leveling and air circulating in the lower rear section of the appliance, the bottom feet may need to be adjusted. You can adjust them manually by hand or by using a suitable tool.
• To allow the doors to self-close, tilt the top backwards by 0.4" - 0.6".

Door Removal

In case your home access door is too narrow for the refrigerator to pass through, remove the refrigerator doors and drawers. If you do not need to remove the appliance doors, proceed to 'Installing Water Lines' on page 8. If you need to remove the doors, continue below.

Tools you will need(Not provided):

• Wrench (5/16",8mm)

1. With the door closed, remove the 7 screws holding the top cover (A) with Philips (+) screwdriver, and then remove the top cover with the entire harness attached.
2. Remove the screws (B) fixed on the hinges with a wrench (5/16",8mm). Remove the upper left and right door hinges (C).
3. Use both hands to open the door more than 90°. Lift it up and take it off.
4. Remove the 4 hex head bolts hinges (E) with an Allen wrench (5/32",4mm). Remove the lower left and right door hinges (F).

Disassembling the freezer door

1. Pull out the freezer door and the upper freezer drawer (G) to the final position.
2. Take out the ice storage box (H) by lifting it up in the direction of the arrow.
3. Take out the upper freezer drawer (G) by lifting it up from the rail system.
4. Remove the lower freezer drawer (C) by lifting it up.
5. Remove the 4 screws attached to the supporting frame (D).
6. Pull out the freezer door and lift it up in the direction of the arrow.

Re-assembling the freezer door

To reattach the drawer after you moved the appliance to its final location, assemble the parts in reverse order.

Installing the water lines

A water dispenser with a filter is one of the helpful features on your new appliance. To help promote better health, the water filter removes unwanted particles from your water. However, it does not sterilize or destroy microorganisms. You may need to purchase a water purifying system to do that. In order for the ice maker to operate properly, a water line is required.

• The maximum inlet water pressure is 700kPa;
• The minimum inlet water pressure is 207kPa.

WARNING! The water connection must be made by a qualified plumber. Operation outside the water pressure range may cause malfunction, severe and damaging water leaks. Under normal conditions, a 200cc (5.75 oz.) cup can be filled in about 10 seconds. If the refrigerator is installed in an area with low water pressure (below 30psi), you can install a booster pump to compensate for the low pressure.

What you need to have before you star

1. Power drill and 1/4'' drill bit.
2. 1/2'' or adjustable wrench.
3. Flatblade and Philips head screwdrivers.

You need to purchase several items to complete this connection. You may find these items sold as a kit at local hardware store.

Connecting to the water supply line

1. First, shut off the main water supply.
2. Using a power drill and a 1/4'' drill bit drill into the cold-water line and connect the saddle-type shutoff valve.
3. Connect 1/4′′ extension tubing to shutoff valve outlet.
4. Flush the tubing. Turn the main water supply on and flush out the tubing until the water is clear. Then, shut the water off at the water valve after about a quart of water has flushed through the tubing.
5. Connect the extension tubing line with the line on the back of the fridge via the coupler. Fully insert the extension tubing into the coupler, and then insert the clip onto the coupler to lockup the tubing. Do the same with the other end. After both clips are inserted, check the line to make sure it is held firmly by the clip.
6. Turn the water on and check for leakage.

CAUTION! Check to see if leaks occur at the water line connections.

Note: Use only the new tubing supplied with the refrigerator. Old tubing should not be used. After connected to the water supply line, please open the water valve to flush the filter for 5 minutes before use. The initial dark discoloration of water is normal. When you connect the water line to the appliance and press the lever of the dispenser for the first time, it is normal that there will be a sound of exhaust coming out from the appliance.

WARNING!

1. The water line must be connected to the cold water pipe. If it is connected to the hot water pipe, it may cause the purifier to malfunction.
2. Avoid contamination of pipes during installation.
3. Connect to potable water supply only.

Description of the Appliance

Control Panel

Door Bin

Mullion

Fruit and Vegetables Crisper

Full width Pantry

Ice maker (inside)

Ice bucket (inside)

Refrigerator LED Light

Glass Shelves

Freezer LED Light

Freezer Storage Drawer

Freezer Storage Compartment

Leveling Leg

Refrigerator door

Freezer door

Handles

Display Controls

Your product has one control panel which is installed on the top cover. Use your appliance according to the following control guidelines.

When the appliance is powered on for the first time, the backlighting of the icons on the display panel start working. If no buttons have been touched or the doors are closed, the backlighting will turn off after 60 seconds. The control panel consists of two areas about temperature, and one area about different modes.

Note: If you want to exchange the “°F” to “°C”, please press and hold the “Super Cool” and "Energy Saving” buttons for 3 seconds.

CAUTION! When you set a temperature, you set an average temperature for the whole refrigerator cabinet. Temperatures inside each compartment may vary from the temperatures displayed on the panel, depending on how much food you store and where you place it. High or low room temperature may also affect the actual temperature inside the appliance.

Ice Control

This button controls the ice maker. You can touch the “Ice On/Off” button to control the ice maker. When the “Ice On/Off” function light is on, the ice maker is working. If you want to lock the ice maker, please touch the “Ice On/Off” button again until the button light is off.

Recommended Temperature Settings

• Refrigerator Compartment: 39°F (4°C)
• Freezer Compartment: 0°F (-18°C)

Display Temperatures in Degrees Fahrenheit or Celsius

Refrigerator (Fridge) Compartment Temperature

1. Press Fridge once to turn on the temperature control.
2. Press Fridge repeatedly to cycle through the available temperature settings, from 46°F to 35°F or from 8°C to 2°C. NOTE: Such as°C.scenario, each press advances the setting by one degree(4→3→2→8→7→6→5→4); Such as °F scenario, temperature control range (39-37-35→46→44→42→4139)
3. Release Fridge when the desired temperature setting appears.

Freezer Compartment Temperature

1. Press Freezer once to turn on the temperature control.
2. Press Freezer repeatedly to cycle through the available temperature settings, from 5°F to -10°F or from -15°C to -23°C. NOTE:Such as °C scenario, each press advances the setting by one degree(-18→-19→-20→-21→-22→-23→-15 →-16→-17→-18). Such as °F scenario, temperature control range (0→-2-4-6→-8→-10→5→4→2→0).
3. Release Freezer to select the desired temperature setting.

Additional Features

Super Freeze

The Super Freeze feature rapidly lowers the freezer compartment temperature to freeze fresh food faster and maintain the temperature of the frozen food during periods of high usage, full grocery loads, or temporarily warm room temperatures. The Super Freeze feature lowers the temperature in the freezer compartment to -10°F (-23°C).

• Press Super Freeze once to turn On/Off the Super Freeze feature.

NOTE: When Super Freeze is on, is illuminated and -10°F or -23°C appears in the temperature display. • Press Freeze to manually turn off Super Freeze and return to the previously set temperature.

NOTE: Super Freeze will automatically turn off after several hours, and the freezer will revert to its previous temperature setting.

Super Cool

The Super Cool feature rapidly lowers the refrigerator compartment temperature to maintain the temperature of the chilled food during periods of high usage, full grocery loads, or temporarily warm room temperatures. The Super Cool feature lowers the temperature in the refrigerator compartment to 35°F (2°C).

• Press Super Cool once to turn On/Off the Super Cool feature.

NOTES: • When the refrigerator is in Super Cool mode, appears in the display. If not manually turned off, the Super Cool feature will automatically turn off after 150 minutes.

Energy Saving

The Energy Saving feature reduces energy use by raising the Refrigerator Compartment temperature to 46°F (8°C) and the Freezer Compartment temperature to 5°F (-15°C).

IMPORTANT: The compartment temperatures in Energy Saving mode are not suitable for the storage of certain food items.

• Press ENERGY SAVING once to turn On/Off this feature.

NOTE: When the refrigerator is in Energy Saving mode, is illuminated.

Door Open Alarm

If a door is open for longer than 1 minute, an alarm will sound to alert you. The alarm will sound 3 times every 30s forever. •To turn off the alarm, close all doors and drawer completely.

Using your Appliance

Using your fridge compartment

The refrigerator compartment is suitable for storage of vegetables and fruit. Food inside should be sealed for storage in order to avoid losing moisture or flavor permeating into other foods.

CAUTION! Never close the refrigerator door while the shelves, crisper and/or telescopic slides are extended. It may damage both them and the refrigerator.

Door baskets

The refrigerator compartment is provided with six door baskets, which are suitable for the storage of canned liquid, bottled drinks and packaged food.

To remove the door baskets, simply lift the racks up and pull straight out. To relocate the door baskets, slide it in above the desired location and push down until it stops.

WARNING! Do not place too many heavy things in the baskets. Before you lift up the door shelf vertically, please take the food out.

Glass shelves

To remove the glass shelves, tilt up the front of the shelf in the direction shown (1) and lift it up vertically (2).Pull the shelf out.

To re-install the glass shelves, tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height (1). Then lower the front of the shelf so that the hooks can drop into the slots (2).

Vegetable and fruit crispers

The crispers are suitable for storage of vegetables and fruit. To take them out, open the door to the final location first. Then pull out the drawer and tilt up the front of the crisper after moving slightly in the direction of the arrow.

Using the freezer compartment

The freezer compartment is provided with an upper drawer, a lower drawer and an ice box. To remove all of them, refer to page 8 for disassembly instruction.

Press ICE On/Off to turn the ice maker On and Off. The Ice Maker icon is illuminated when the ice maker is functioning.

• Following installation, allow 24 hours to produce the first batch of ice. Discard the first three batches of ice produced. Allow 2 to 3 days to fill the ice storage container.
• If the ice in the ice container clumps, break up ice using a plastic utensil and discard. Do not use a sharp tool to break up the ice. This can cause damage to the ice container.
• Do not store any items other than ice in the ice storage container.

Cleaning and Care

For hygienic reasons the appliance (including exterior and interior accessories) should be cleaned at least every two months.

WARNING! To avoid electrical shock, the appliance must not be connected to the main power supply during cleaning. Before cleaning, switch the appliance off and remove the plug from the main socket.

Interior cleaning

You should clean the appliance interior regularly. It will be easier to clean when food stocks are low. Wipe the inside of the fridge and freezer with a weak solution of baking soda and water, and then rinse with warm water using a wrung-out sponge or cloth. Wipe completely dry before replacing the shelves and baskets. Thoroughly dry all surfaces and removable parts before putting them back into place.

Exterior cleaning

To maintain good appearance of your appliance, you should clean it regularly.

• Spray water onto a cleaning cloth instead of spraying directly on the surface of the appliance. This helps ensure an even distribution of moisture to the surface.
• Clean the doors, handles and cabinet surfaces with a mild detergent and then wipe dry with a soft cloth.

CAUTION!

1. Don't use sharp objects to clean with, as they are likely to scratch the surface.
2. Don't use thinner, car cleaner, bleach, oil, abrasive cleansers or organic solvent such as benzene for cleaning. They may damage the surface of the appliance and may cause fire.

Although this appliance automatically defrosts, a layer of frost may occur on the freezer compartment's interior walls if the freezer door is opened frequently or kept open too long. If the frost is too thick, choose a time when the freezer is nearly empty and proceed as follows:

1. Remove existing food and accessory baskets, unplug the appliance from the main power and leave the doors open. Ventilate the room thoroughly to accelerate the process.
2. When defrosting is completed, clean your freezer as described above.

WARNING! Do not use sharp objects to remove frost from the freezer compartment. Only after the interior is completely dry should the appliance be switched back on and plugged back into the main socket.

Door seals cleaning

Take care to keep door seals clean. Sticky food and drinks can cause seals to stick to the cabinet and tear when you open the door. Wash seal with a mild detergent and warm water. Rinse and dry it thoroughly after cleaning.

CAUTION! Only after the door seals are completely dry should the appliance be powered on.

Replacing the LED light

WARNING! The LED light must be replaced by a competent person. If the LED light is damaged, follow the steps below:

1. Unplug your appliance.
2. Remove the light cover by lifting up and pulling out.
3. Hold the LED light with one hand and pull it while pressing the connector latch with the other hand.
4. Replace the LED light and snap it correctly in place and replace the light cover.

Helpful Hints and Tips

Energy Saving Tips

We recommend that you follow the tips below to save energy.

• Try to avoid keeping the door open for long periods in order to conserve energy. Ensure the appliance is away from any sources of heat (direct sunlight, electric oven or cooker etc.)
• Don't set the temperature colder than necessary.
• Don't store warm food or evaporating liquid in the appliance.
• Place the appliance in a well ventilated, humidity free room. Please refer to Installing your New Appliance chapter.
• If the diagram shows the correct combination for the drawers, crisper and shelves, do not adjust the combination as this is designed to be the most energy efficient configuration.

Hints for fresh food refrigeration

• Do not place hot food directly into the refrigerator or freezer, the internal temperature will increase resulting in the compressor having to work harder and consume more energy.
• Do cover or wrap the food, particularly if it has a strong flavor.
• Place food properly so that air can circulate freely around it.

Hints for refrigeration

• For Meat: (all types) wrap in cling wrap and place on the glass shelf above the vegetable drawer. Always follow food storage times and use by dates suggested by manufacturers.
• Cooked food, cold dishes, etc.: They should be covered and placed on any shelf.
• Fruit and vegetables: They should be stored in the special drawer provided.
• Butter and cheese: Should be wrapped in airtight foil or plastic film wrap.
• Milk bottles: Should have a lid and be stored in the door racks.

Hints for freezing

• When first starting-up or after a period out of use, let the appliance run at least 2 hours on the higher settings before putting food in the compartment.
• Prepare food in small portions to enable it to be rapidly and completely frozen and to make it possible to subsequently thaw only the quantity required.
• Wrap up the food in aluminum foil or cling wraps which are airtight.
• Do not allow unfrozen food to touch the food which is already frozen to avoid temperature rise of the latter.
• Iced products (ice cubes, popsicles): if consumed immediately after removal from the freezer compartment, will probably cause frost burns to the skin.
• It is recommended to label and date each frozen package in order to keep track of the storage time.

Hints for the storage of frozen food

• Ensure that frozen food has been stored correctly by the food retailer.
• Once defrosted, food will deteriorate rapidly and should not be re-frozen. Do not exceed the storage period indicated by the food manufacturer.

Switching off your appliance

If the appliance needs to be switched off for an extended period, the following steps should be taken to prevent mold on the appliance.

1. Remove all food.
2. Remove the power plug from the main socket.
3. Clean and dry the interior thoroughly.
4. Ensure that all the doors are wedged open slightly to allow air to circulate.

Troubleshooting

If you experience a problem with your appliance or are concerned that the appliance is not functioning correctly, you can carry out some easy checks before calling for service, please see below.

WARNING

1. Don't try to repair the appliance yourself. If the problem persists after you have made the checks mentioned below, contact a qualified electrician, authorized service technician or the shop where you purchased the product.
2. A child entrapment warning statement is included below.

DANGER Risk of child entrapment. Before you throw away your old refrigerator or freezer: Take off the doors. Leave the shelves in place so that children may not easily climb inside.

Disposal of the Appliance

DANGER It is prohibited to dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of the packaging into a suitable waste collection container to recycle it.

Before disposal of the appliance

1. Pull out the main plug from the main socket.
2. Cut off the power cord and discard with the main plug.

WARNING Refrigerators contain refrigerant and gases in the insulation. Refrigerant and gases must be disposed of professionally as they may cause eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not damaged prior to proper disposal.

Correct Disposal of this product

This symbol on the product or in its packing indicates that this product may not be treated as household waste. Instead, it should be taken to the appropriate waste collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by the inappropriate waste handling of this product. For more detailed information about the recycling of this product, please contact your local council, your household waste disposal service, or the shop where you purchased the product.

Copyright Statement

©2019 Hisense Company Ltd. All Rights Reserved. All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA: Hisense USA Corporation, 7310 McGinnis Ferry Road, Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd, 2283 Argentia Road, Unit 16, Mississauga, ON, Canada, LSN 5Z2

MEXICO: Hisense Mexico S. de R.L. de C.V., Blvd. Miguel de Cervantes Saavedra No 301, Torre Norte Piso 2, Col. Ampliación Granada, Miguel Hidalgo, Ciudad de México, C.P. 11520

Hisense, and any and all other Hisense product names, logo's, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders. ©2019. All rights reserved. Hisense and the Hisense logo are registered trademarks of Hisense. Other brand and product names are registered trademarks of their respective owners.

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