Rojeco 4L Smart Pet Feeder User Manual

Model: PTM-001 & PTM-003

Safety Information

Warning

Note

Product Appearance

Front View

Diagram showing the front of the pet feeder with numbered parts:

Bottom View

Diagram showing the bottom of the pet feeder with numbered parts:

Assembly Instructions

  1. Remove all accessories. Wash and dry them before assembly.
  2. Connect the power adapter. Optionally, install 4*AA batteries (not included) for backup power.

    Note: Batteries are for backup only and not the primary power source.

  3. Place the stainless steel bowl on the food tray. Lift the device and insert the handle cutout into the groove on the base. Place the desiccant bag in the desiccant compartment.

    Note: It is recommended to put the lid on before cleaning.

  4. Fill the device with your pet's favorite dry food, arrange the food, and close the lid.

    Note: Use dry food with kibble size 4-12mm. Large pieces may get stuck.

Y-splitter Assembly, Package Contents, Specifications

Y-splitter Assembly

  1. Place the Y-splitter in the desired location and ensure the food tray is in place.
  2. Align the food tray holes with the base protrusion and push down to connect.

Package Contents

Device, Stainless steel bowl and tray, USB power adapter, USB-C cable, Desiccant bag, User Manual.

Specifications

ModelPTM-003 Simply Feeder / PTM-001 2.4G Wifi Feeder
PowerAC 110-240V input; DC5V 1A output
Dimensions13.2*13+7 inches / 33.5*33*17.7 cm
Dual PowerUSB plug / 4 AAA batteries (not included)
MaterialABS / SUS 304 / PC
Capacity4L (dry food or <20% freeze-dried)
Food SizeDiameter 0.16-0.47 inches / 4-12 mm
OptionsPTM-001 Version: 1-60 portions; 6g per portion; 10 meals per day.
PTM-003 Version: 1-60 portions; 6g per portion; 6 meals per day.

Cleaning and Maintenance

  1. Remove the lid and take out the desiccant.
  2. Remove the bowl and empty the food tank.
  3. Remove the battery cover and turn the container at the back of the feeder, then lift to remove.

The base unit cannot be submerged in water. Use a cloth for cleaning.

The food tray, stainless steel bowl, tank, and lid can be washed with water.

Feeding Information Table

Cat Feeding Guide

Age (months)1-22-44-66-88-12
Recommended (g)20-3030-5050-7070-8080-90
Weight2-3kg3-5kg5-7kgPregnantLactating
Recommended (g)25-3535-5555-8570-110120-190

Dog Feeding Guide

Weight (kg)Normal ActivityHigh ActivityWeightNormal ActivityIncreased
(g)(g)(g)(g)(g)(g)(g)
239458111128
4667610131152
68910412150174
WeightNormal ActivityIncreasedWeightNormal ActivityIncreased
1417820623520233270307
1619722825922250290329
1819722825924267309351
WeightNormal ActivityIncreasedWeightNormal ActivityIncreased
2627431836136350405461
2829033638138364422480
3030535340240379439496
3232037142242393455517
3433538844144407471535

Feed according to your pet's needs. The table is for reference only. If your pet does not eat the programmed meal, reduce the next portion.

Troubleshooting (Non-Wi-Fi Version)

ProblemSolution
Unresponsive ButtonsThe device is in power-saving mode. The screen locks after 60 seconds of inactivity. Press and hold the lock button for 3 seconds to unlock.
Device does not remember feeding settingsUnlock screen, press and hold ON/OFF for 3 seconds to view meal settings. Screen exits if no operation within 1 second. Press settings button again to enter settings.
Screen shows '0' or 'E''0' indicates no food; refill. 'E' indicates malfunction; check for foreign objects or oversized kibble.
Device does not dispense food1) Ensure dry food, kibble size 0.16-0.47in/4-12mm.
2) Check for overfilling or blocked food outlet.
3) Check for foreign objects, impeller, and outlet.
4) Check battery level or power adapter connection.
5) Verify device settings and local time. If issues persist, contact support.
Inconsistent portion sizePortion size may vary slightly in the first few uses. It should stabilize after about 6 uses.
How to restore factory settingsIn unlocked mode, press and hold buttons for 6 seconds.

Troubleshooting (Wi-Fi Version)

ProblemSolution
Cannot configure device in phone1) Wi-Fi password max 12 alphanumeric characters, no special symbols, no Chinese.
2) Device supports only 2.4G Wi-Fi; switch from 5G if necessary.
3) Ensure Bluetooth and location services are enabled.
4) Software issue; restart phone.
Device not connected to Wi-FiWeak connection. Check distance to router (max 10m), ensure no obstructions (walls).
Device does not dispense food or portion is inaccurate1) Empty food bowl before dispensing.
2) Check for blocked food outlet and clean if necessary.
3) Replace batteries.
4) Clean battery compartment.
Device not working after power-on1) Check power source and connection.
2) Try using batteries to see if it works. (Note: Battery power disables app control but retains feeding schedule).

Screen Operation

Diagram showing the feeder's screen layout with labels for Time, Portion, Meal, Battery Indicator, Icon 0 (no food), Icon E (malfunction), and buttons.

ButtonDescriptionOperation
Lock/UnlockLock/Unlock ScreenPress & hold 3s to lock/unlock. Auto-locks after 60s inactivity. Short press returns to previous step. In unlocked mode, Up/Down buttons show feeding plan.
ON/OFFDisplay/HidePress & hold 3s to show/hide feeding plan.
Manual FeedManual FeedShort press for single manual feed. Multiple presses for multiple feeds.
SettingsSettingsPress & hold 2s to set current time or exit settings. Short press to set feeding parameters. Press to cycle through time/meal/portion settings. Press & hold 2s to confirm/exit, or wait 10s for auto-exit.
UpUpIn settings mode, short press increases value. In lock mode, shows previous feeding plan.
DownDownIn settings mode, short press decreases value. In lock mode, shows next feeding plan.

Indicator: Flashing battery icon means low battery; replace batteries.

Quick Programming Instructions

Timer Setting

Feeding Settings

  1. Press [ ] to set the first meal time, press [ ] / [ ] to modify the number of meals.
  2. Press [ ] to set the first portion size, press [ ] / [ ] to change the quantity (1-60).
  3. Repeat for meals 2-6. Press & hold [ ] for 2 seconds to confirm, or wait 10 seconds to exit.

Note: Setting portion to 0 cancels feeding for that meal.

Connecting Device to Phone

Preparation

App Download & Login

Note: App language depends on phone's default language.

Adding Device in App

Diagrams showing app screens for adding a device.

  1. Turn on the device. Press and hold the settings button for 5 seconds until the green indicator blinks rapidly and the red indicator turns off.
  2. Enable Bluetooth and Wi-Fi on your phone. Open the ROJECO app, tap "Add Device" or "+". When "ROJECO Feeder" appears, tap "Add".
  3. Enter Wi-Fi password and tap "Next".
  4. Connect as shown in the diagram, then tap "Next".
  5. Optionally, rename the device and tap "Done". The green indicator will be solid once connected.
  6. Go to the homepage, select portion, and tap "Quick" for immediate feeding.

Adding Feeding Plan

Diagrams showing app screens for setting up meal plans.

  1. Tap "Meal Plan" to go to settings.
  2. Tap "Add" to add a feeding plan.
  3. Set schedule and portions as needed. Tap "Save" to finish.

Meal Interface Explanation

Plan 1: 08:30 (Every Wed, Thu, Fri, Sat) / 6 portions.

Plan 2: 12:00 daily / 12 portions.

Saving Feeding Plan & Factory Reset

Saving Feeding Plan

  1. Tap "Feed record".
  2. Go to the "Feeding History" page.

Note: If network is disconnected, the device will continue feeding according to the plan without saving records.

Factory Reset

  1. Tap the [ ] icon.
  2. Tap "Factory Reset".
  3. Tap "Confirm". The device will disconnect from the phone immediately.

Sharing Device

Diagrams showing app screens for sharing the device with others.

  1. Tap the [ ] button in the top right corner of the ROJECO app.
  2. Tap "Share Device".
  3. Tap "Add Sharing".
  4. Tap "Share via ROJECO Account".
  5. Add region and account details for the person you want to share with, then fill in their details and log in by tapping "Done".
  6. Configured accounts will appear in the top right corner.

ROJECO App Account Notes & Wi-Fi Troubleshooting

ROJECO App Account Notes

Troubleshooting Wi-Fi Signal Loss at Home

  1. After connecting to the hotspot, open ROJECO app and tap "Add Device".
  2. Select "Small Home Appliances - Pet Feeder (Wi-Fi)".
  3. Enter Wi-Fi password and tap "Next".

Wi-Fi Troubleshooting (AP Mode)

  1. Tap top-right corner and select "AP Mode". Press and hold the SET button on the device for 5 seconds until the green indicator blinks rapidly and the red one turns off. Tap "Confirm the indicator is blinking slowly" in the app. Then tap "Next".
  2. Tap "Go to Connect".
  3. Select "Smart Life-AECB" from the WLAN list.
  4. Return to the ROJECO app.
  5. Wait a moment. Information will appear, and a "Device added successfully" message will display. Tap "Next".

Connection Issues & Indicator Descriptions

If connection fails, contact technical support (rojecoservice@126.com).

To use on another phone: Remove "Pet Feeder" from the current phone. Open ROJECO app, press and hold "ROJECO Pet Feeder" for 3 seconds, tap "Remove Device", then tap "Confirm".

Indicator Descriptions

IndicatorStatusDevice Status
Wi-Fi IndicatorGreen blinking fastWaiting for connection
Wi-Fi IndicatorGreen solidConnected
Bluetooth/Wi-Fi IndicatorRed blinking fastDevice locked
Remaining Food IndicatorRed blinking slowNo food
Remaining Food IndicatorRed offSufficient food

Buttons: Manual Feed/Reset Button.

Operation: Short press twice for manual feed. Press and hold for 10 seconds for reset.

Product Information & Compliance

Scan QR code or visit www.rojeco.com to download the app.

Product: Automatic Pet Feeder ROJECO

Model: PTM-001 & PTM-003

Manufacturer: Shenzhen Ipetmon Creative Technology Co., Ltd.

Address: Industrial zone B13, Liantang, Guangming, Shenzhen, China, 518106

Made in China.

Importer: INNPRO Robert Błędowski sp. z o.o. ul. Rudzka 65c 44-200 Rybnik, Poland www.innpro.pl

Simplified Declaration of Conformity

Manufacturer: Shenzhen Ipetmon Creative Technology Co.,Ltd.

Address: Industrial zone B13, Liantang, Guangming, Shenzhen, China, 51810

Product: Rojeco 4L Intelligent Pet Feeder

Model: PTM-001 dual, PTM-001

Radio Frequency: 2400MHz

Max Radio Frequency Power: WiFi 17.5dBm

Complies with EU Directive 2014/53/UE.

Declaration available at: https://files.innpro.pl/Rojeco

Precautions

  1. Check device contacts are clean before charging.
  2. Never leave the device unattended during use or charging.
  3. Ensure you can quickly disconnect the device from the power source in an emergency.
  4. Never expose the device to high temperatures.
  5. Charge in a dry, well-ventilated area, away from flammable materials, with at least 1m clearance from other objects.
  6. Never cover the device while charging.
  7. Do not use unauthorized chargers, charging stations, or cables.
  8. The device contains cells that are difficult to extinguish; keep a fire blanket nearby.

Environmental Protection & Warranty

Electronic waste must not be mixed with municipal waste. It is subject to selective collection and recycling. Proper disposal prevents negative environmental and health consequences.

Product meets EU directives on safety, health, and environmental protection.

This document is a translation of the original user manual.

Regular maintenance (cleaning) is the user's responsibility, either personally or via specialized service points. If the manual lacks specific maintenance actions, assess the product's physical condition weekly. Any deviation requires immediate maintenance (cleaning) or servicing. Failure to do so may cause permanent damage. The warranty does not cover damage due to neglect.

Warranty information: https://serwis.innpro.pl/gwarancja

Battery Information

LI-ION Battery

The device uses a LI ION battery, which degrades over time. Manufacturer specifies maximum working time under optimal lab conditions with a new, fully charged battery. Actual time may vary. To preserve battery life, avoid discharging below 3.18V or 15% capacity. Discharging below 2.5V permanently damages the cell and is not covered by warranty. If not used for over a month, charge to 50% and check every two months. Store in a dry place away from sun and freezing temperatures.

LIPO Battery

The device uses a LI PO battery, which degrades over time. Manufacturer specifies maximum working time under optimal lab conditions with a new, fully charged battery. Actual time may vary. To preserve battery life, avoid discharging below 3.5V or 5% capacity. Discharging below 3.2V permanently damages the cell and is not covered by warranty. If not used for over a month, charge to 50% and check every two months. Store in a dry place away from sun and freezing temperatures.

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