HAT6018 SOUND AMPLIFIER USER MANUAL

IN THE PACKAGE

The package contains the following items:

KNOW YOUR SOUND AMPLIFIER

Sound Amplifier

The sound amplifier consists of a horn hole, a touch panel, metal charging pins, and a microphone port.

Diagram Description: An illustration shows the sound amplifier earpiece with labels pointing to the horn hole, touch panel, metal charging pins, and microphone port.

Charging Case

The charging case features a mode switch button, a USB Type-C charging port, a charging case indicator, left and right sound amplifier battery indicators, and left and right sound amplifier volume control buttons.

Diagram Description: An illustration shows the charging case with labels pointing to the mode switch button, USB Type-C charging port, charging case indicator, left/right sound amplifier battery indicators, and left/right sound amplifier volume control buttons.

ASSEMBLE THE EARTIPS

Please choose the appropriate size of the eartips for you, and assemble the eartips onto the sound amplifier as shown in the diagram.

Diagram Description: A sequence of three images shows: 1. An eartip. 2. A sound amplifier earpiece. 3. An eartip attached to the sound amplifier earpiece.

HOW TO WEAR YOUR SOUND AMPLIFIER

Hold the sound amplifier with your index finger and thumb. Gently insert the sound amplifier into the ear canal, and then rotate it forward or backward until the product is stable in the ear and will not fall.

Diagram Description: A three-step diagram illustrates wearing the sound amplifier: 1. Holding the earpiece. 2. Inserting into the ear canal. 3. Rotating for a stable fit.

PAIRING-FIRST USE

1. Open the charging box; the sound amplifier will automatically enter the Bluetooth pairing mode. 2. Open your phone settings, turn on Bluetooth, search for device 'Avantree PHA-15', and then click to pair and connect.

Remarks:

Diagram Description: An illustration shows a smartphone screen with Bluetooth settings open, displaying 'Avantree PHA-15' as a discoverable device.

HOW TO USE SOUND AMPLIFIER

NumberStatusFunctionTone NoticeLed IndicatorOperation
1Turn on//1.Open the charging case and take out the sound amplifier. 2.After the sound amplifiers turned on, it will take 4 seconds to have the amplifier affect, but the Tone Notice is normal.
2Turn offPower OFF/1.Put the sound amplifier into the charging case and close the case cover, the sound amplifier will be turned off and start to be charged. 2.When the sound amplifier is turned on, Press the touch panel on any sound amplifier 6 seconds, it will be turned off.
3Mini Volume (No amplifier affect)Mini volume/
4Volume oneVolume one/1.Tap 2 times on the touch panel of left sound amplifier to adjust the left volume. 2.Tap 2 times on the touch panel of right sound amplifier to adjust the right volume.
5Sound Amplifier statusVolume twoVolume two/1.Press 1 time on the L button of charging case to adjust the left volume. 2.Press 1 time on the R button of charging case to adjust the right volume.
6Volume threeVolume three/1.Press 2 seconds on the L button of charging case, the left sound amplifier will default as Volume One. 2.Press 2 seconds on the R button of charging case, the right sound amplifier will default as Volume One.
7Max volumeMax volume/Each time taking the sound amplifier from the charging case, the volume will default as the last time using (the volume have memory function).
8Normal modeNormal mode/It defaults as Normal Mode when the first time use. Press 2 seconds on the touch panel of any sound amplifier to change the Mode, "Normal mode/Outdoor Mode/TV Mode/Conversation Mode" will be in a circulation changing when long press 2 seconds of any touch panel. You can set the different mode based on your environment. (The set mode has a memory function.)
9Outdoor modeOutdoor mode/It defaults as Normal Mode when the first time use. Press 1 time on the M button of charging case to change the Mode; Normal mode/ Outdoor Mode/TV Mode/Conversation Mode" will be in a circulation changing when press 1 time on M button. You can set the different mode based on your environment. (The set mode has a memory function.)
10TV modeTV mode/
11Conversation modeConversation mode/
12Dudo/When the sound amplifier connected to Bluetooth successfully or re-connected again. ? [bluetooth connected]
13//When the Bluetooth disconnected with the phone. ? [bluetooth disconnected]
14Call statesAnswering the phone//1.When a call is coming, short press any of the touch panel of sound amplifier to answer the call. 2.Answering the call on the phone when a call is coming. ? [phone call]
15End the call//1.When on a calling, long press any touch panel 2 seconds to finish the call. 2.You can also finish the call on your mobile phone. ? [phone call end]
16Reject a call//1.When a call is coming, long press 2 seconds any of the touch panel of sound amplifier to reject the call. 2.Rejecting the call on the phone when a call is coming. ? [phone call reject]
17Adjusting call Volume//Control the volume by adjusting the "volume +" or "Volume -" button on your phone.
18Music statesPlay or pause music//Play or pause music by operating the "play" or "pause" symbol of the playback software on your phone. ? [music control]
19Adjusting music Volume//Control the volume by adjusting the "volume +" or "Volume -" button on your phone.
20Charging case battery statusThe battery of charging case is normal.//Open or close the cover of the charging case, the green light shines for 5s and then off. ? [green light]
21The battery of charging case is low or dead.//Open or close the cover of the charging case, the 8 green end red light flashes for 5s and then off. ? [red light]
22Using the type-C cable to charge the charging case.//When charging, the green light will flash "3 times per 5 seconds" continuously. ? [charging]
23When the battery of charging case is full.//The green light will keep shining. ? [green light solid]
24Sound amplifier battery statusSound amplifier Battery power query//Connect to a Bluetooth device and check the battery level on the Bluetooth device (different Bluetooth devices display different ways). ? [battery level]
25Recharge the sound amplifier//Put the sound amplifier into the charging box, close the top cover of the charging box, and the charging box will automatically charge the sound amplifier. ? [charging]

Remarks: 1. Enter the call mode when the music is playing. When the call is over, the music is played automatically. 2. The earphone enters the call mode in the sound amplifier mode. After the call, the earphone automatically returns to the sound amplifier mode.

TROUBLESHOOTING GUIDE

SymptomPossible CausesSolutions
Not Loud EnoughBlocked tubing/earbud
Hearing change
Too much dust
Clean or replace ear wax guard as needed. Contact your hearing professional. Clean both microphone and receiver with brush.
Inconsistent PerformanceRestart requiredPut the sound amplifier into charging case, close the top cover to turn off. Then take out the sound amplifier.
Unclear, Distorted PerformanceRestart required
Blocked tubing/ earbud
Put the sound amplifier into charging case, close the top cover to turn off. Then take out the sound amplifier. Clean or replace ear wax guard as needed.
Dead sound amplifierCharge required
Blocked earbud/tubing
Ear canal fulfilled with oil wax
Put the sound amplifier into charging case, close the top cover, and wait for charging. Clean or replace ear wax guard as needed. Contact your hearing professional.
No LED indicator when sound amplifier are inserted into the charging portLow batteryConnect the Type-c cable to your charging case and plug it into the wall. The on-board battery LEDs will flash for a few seconds to indicate the connection to the power source.
Red indicator light and 8 green Color indicator flashes quicklyLow batteryInsert your type-c cord to charge the case.
Sound amplifier whistling in the charging caseDead batteryPut the sound amplifier into charging case, close the top cover, and insert your type-c cord to charge the case.
If the sound amplifier whistles in the earSound Amplifier earplug and ear canal sealing or fit is not good1. Gently turn the sound amplifier, so that the sound amplifier eartips and ear canal sealing and fitting better, so that you can deal with the whistle phenomenon. 2. The size of the eartips on the Sound Amplifier does not match your ear canal. Use earplug of a different size to improve the whistle phenomenon.
Sound Amplifier has no soundMini volume
Blocked up the Eartips' sound port or microphone port
Turn up the sound amplifier volume. Clean the sound port or microphone port.
The voice is very weak and unclearLow battery
The volume is too low
Eartips loose
Put the sound amplifier into the charging case to charging. Click to adjust the volume level. Re-wearing the sound amplifier.
Issues about Music/ Calling changing to Sound Amplifier/1.Connected to Bluetooth on device, the tone notice is "Dudo", the sound amplifier will stop for 2-3S. 2.If the device Bluetooth is turned on, the sound amplifier will connect to Bluetooth automatically after taking out from charging case. 3.When on calling or music, there is no sound amplifier function, only after ending the calling or music, it will change to sound amplifier automatically, but will take about 7S. 4.When the Bluetooth is connected but there is no music or calls, the sound amplifier is on working state. If the phone screen to be locked, the sound amplifier will pause for 6S.
If there is no sound in the earThe headphone is not in the ear or the headphone is not worn properlyGently insert the sound amplifier into the ear canal, and then rotate it forward or backward until the product is stable in the ear and will not fall or please wear the headphone properly as requested.
Sound amplifier failure self-checking table

IMPORTANT SAFETY INSTRUCTIONS

1. CONTRAINDICATION

The device is unsuitable in the following situations:

  • Usage is prohibited for patients with chronic suppurative otitis media and congenital ear atresia.
  • This sound amplifier can only compensate patients with hearing impairment and does not have hearing therapeutic value.
  • 1) Congenital atresia of external ear or deformity of external auditory meatus, a large number of foreign bodies in external acoustic meatus;
  • 2) Deafness is unstable, and the degree of hearing loss often fluctuates;
  • 3) Complaint with headache, dizziness, earache, tinnitus, and other symptoms that are not suitable for adaptation;
  • 4) Sudden deafness in the past three months; progressive rapid deafness; apparent unilateral deafness or other acute ear diseases;
  • 5) Effusion in the middle ear and frequent purulence;
  • 6) Central deafness; non-organic deafness;
  • 7) Patients with acute otitis externa and tympanitis;
  • 8) Patients with acute and chronic suppurative otitis media (in the period of purulent infection);
  • 9) Patients who are allergic to the material of this product.

2. WARNINGS

  • Keep small swallow-able accessories out of children's reach. ⚠️
  • Dropping, immersing in liquid, and accessing strong electromagnetic fields or over heat will damage sound amplifier. If a sound amplifier or accessories remain in the ear, please go to see a doctor as soon as possible, do not take it out by yourself. ⚠️
  • Warning not to use in explosive or oxygen-enriched atmospheres; it may damage the device. ⚠️
  • Warning that only the intended person can use it; using a sound amplifier designed for someone else may result in hearing damage. ⚠️
  • Statement about the special needs of particular patient groups. ⚠️
  • Warning about common conditions that could damage the device. ⚠️
  • Warning that results from the risk management file permissible environmental conditions of transport and storage. ⚠️
  • Each warning/safety contains: nature of Hazard; likely consequences; precautions.

3. NOTICE

  • Please Do not use it at high volume for a long time. Otherwise, it will injure your ear. If you feel uncomfortable, please stop using it. ❗
  • Please check the product every time before using it, and avoid wearing the earplug with foreign objects in ear canal. It will affect the sound amplifier. ❗
  • Avoid shocking and dropping the product. Do not keep or use it in high humidity environments (such as the sauna room). ❗
  • Do not throw the scrapped battery as standard rubbish. ❗
  • Do not use the product in a potential explosive or dangerous environment. ❗
  • Do not share your sound amplifier with others. Your sound amplifier setting is personal and individual, share with someone else will result in others' hearing damage. ❗
  • Be careful with any unusual skin reactions. In some instances, wearing a sound amplifier can cause an allergic reaction leading to itching or rashes. If you notice any uncommon skin condition, stop wearing the sound amplifier, and check with a medical specialist. ❗
  • Do not place the sound amplifier near the magnetic objects. ❗
  • Be sure to take off the sound amplifier when getting a diagnosis or treatment. ❗
  • Never pry the inside of the sound amplifier with a needle or similar object; otherwise, it will damage the device. ❗
  • Do not put the sound amplifier near heating appliances or in direct sunlight, and you should also avoid high moisture areas such as bathrooms or near a humidifier. ❗
  • In a closed car in summer, the temperature can rise to very high levels. Do not leave your sound amplifier in a high-temperature car. ❗
  • Do not use the sound amplifier close to a cell phone, otherwise it may increase the noise and affect the sound quality. ❗
  • Please contact the MANUFACTURER: Any questions in setting up, using, or maintaining the sound amplifier; To report unexpected operations or events.

FACTORY RESET MODE

Put both the left sound amplifier and the right sound amplifier into the charging case, open the top cover of the charging case, press and hold the M button for 5 seconds. The green light of the charging case and the 8 green lights of the sound amplifier flash alternately for 3 seconds, and the sound amplifier enters reset mode.

Diagram Description: An illustration shows the charging case with a finger pressing the 'M' button, with text indicating 'Press and hold for 5 seconds'.

MATTERS NEEDING ATTENTION, WARNINGS, AND TIPS

  1. Do not immerse the sound amplifier in any liquid. Remove the sound amplifier before swimming and shampooing. After swimming or washing, wait for the ear canal to dry before wearing the sound amplifier.
  2. Please use the function and volume control switch correctly, open and close as lightly as possible to avoid excessive force.
  3. Applicable objects: Suitable for people with air-conducting hearing loss of about 30-50dB.
  4. Please use sound amplifier with sound amplifier charging cases.
  5. When you do not use sound amplifier, please charge the product regularly to avoid battery damage; the recommended charging time interval of sound amplifier is 28 days. ?

HELPFUL HINTS

SOUND AMPLIFIER CARE

Keep your sound amplifier clean. Heat, moisture, and foreign substances can result in poor performance.

Your hearing professional can provide further information on additional maintenance procedures for your sound amplifier, if needed.

SERVICE AND REPAIR

  1. If for any reason, your sound amplifier and charger do not operate properly, do NOT attempt to fix it yourself. Not only are you likely to violate any applicable warranties or insurance, you may also cause further damage.
  2. If your sound amplifier and charger fail or perform poorly, check the guide on the next page for possible solutions. If problems continue, contact your hearing professional for advice and assistance. Most of the problems can find in your hearing professional's office or clinic.

INTENDED USE

  1. Medical purpose - The sound amplifier intends to compensate for impaired hearing.
  2. Intended patients and environment - The sound amplifier uses for indoor and outdoor environment, and patients under 18 years old must require the doctor's approval.
  3. Side effects - For patients with sensitive skin, the silicone material may irritate your ear canals. - First use may cause slight pain to the ear canal due to maladjustment.

MAINTENANCE AND CLEAN

  1. Daily maintenance It is important to keep your instrument clean and dry. Daily, clean the hearing instruments using a soft cloth or tissue. To avoid damage due to humidity or excessive perspiration, please use a drying kit.
  2. Care and maintenance Please put it in where children could not reach, dry and no exposed in the sun. Do not place sound amplifier near high-temperature heating areas such as stoves. Do not leave the sound amplifier in a humid place for a long time. Do not scratch the microphone with sharp objects to avoid damage to the microphone. Do not disassemble or attempt any repairs by yourself.
  3. Cleaning
    1. Cleaning the earplug: Remove ear wax plugged in the earpiece by using a stick and brush.
    2. Cleaning hook: Using a soft cloth or tissue, wipe off any moisture, sweat, or debris from the surface of the device. Note: Do not use alcohol or other cleaning solvents to clean the hook as this could damage the protective covering.

MAINTENANCE, STORAGE AND DISPOSAL

  1. Maintenance
    • We do not authorize any institution or individual to maintain and repair the product. If you suspect that the products have any issues, please contact the manufacturer or distributor to handle them.
    • The user must not attempt any repairs to the device or any of its accessories. Please contact the retailer for repair.
    • Opening of the equipment by unauthorized agencies is not allowed and will terminate any warranty claim. warning: No modification of this equipment is permitted!
  2. Storage
    • If you Do not use it, and then put the sound amplifier into the charging case.
    • Do not put the device under the sunshine, high temperature, and moist environment or someplace, which maybe get in touch with fire or is vulnerable to vibration.
    • Keep the device storage in following environmental ranges:-20~55℃, ≤95%RH, 700-1060hPa
  3. Disposal Please dispose of the device under the directive 2002/96/EC – WEEE (Waste Electrical and Electronic Equipment). and Don't dispose with domestic waste. If you have any queries, please refer to the local authorities responsible for waste dis-postal.

IMPORTANT NOTICE FOR PROSPECTIVE SOUND AMPLIFIER USERS

Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a sound amplifier. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists. The purpose of the medical evaluation is to assure that all medically treatable conditions that may affect hearing are identified and treated before the sound amplifier is purchased.

Warning to sound amplifier dispensers A sound amplifier dispenser should advise a prospective sound amplifier user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a sound amplifier if the sound amplifier dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions:

Special care should be exercised in selecting and fitting a sound amplifier whose maximum sound pressure level exceeds 132 decibels because there may be risk of impairing the remaining hearing of the sound amplifier user. (This provision is required only for those sound amplifier with a maximum sound pressure capability greater than 132 decibels (dB).)

FCC WARNING

RF exposure statement This equipment complies with the FCC radiation exposure limits set forth for an uncontrolled environment. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

FCC Warning This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

NOTE 1: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help.

NOTE 2: Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

WARM TIPS:

Due to the different actual situations, each customer's experience of using product is different. If you have any questions in the using process, please contact our professional customer service staff by our aftersales email (aftersalesmailbox@163.com) or by the platform where you purchased this product as soon as possible. Please believe that our customer service staff will offer you satisfactory assistance.

NORMALIZED SYMBOLS

SymbolDescription
[Consult instructions for use]Consult instructions for use
[B type applied part]B type applied part
[FCC ID]FCC ID: 2AGA6-HAT6018
[FDA CLASS 2]FDA CLASS 2
[Dispose]Dispose: Please dispose of the device under the directive 2002/96/EC – WEEE (Waste Electrical and Electronic Equipment). and Don't dispose with domestic waste.
[Manufacturer]Manufacturer
[Date of manufacture]Date of manufacture
[Serial number]Serial number
[Warning/ Danger]Warning/ Danger: Improper use might cause serious injuries. ⚠️
[IP41]IP code of the device: this device's grade of against ingress of solid foreign objects – the access probe of 2.5 mm Ø shall not penetrate; the grade of waterproof is vertically falling drops shall have no harmful effects.
Models: PHA15, HAT6018, HAT6018 Sound Amplifier, Sound Amplifier, Amplifier

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