General Warranty Information
Blaupunkt Car Sound Systems and Accessories are covered by a 12-month warranty, while Blaupunkt Car Audio Systems are covered by a 24-month warranty against manufacturing or material defects from the date of sale. Equipment requiring service should be directed to an authorized Blaupunkt Dealer.
Warranty Terms & Conditions
Warranty claims require the presentation of this warranty card along with the original invoice or sales receipt, which must include the date of purchase, model, serial number, and dealer's name.
- Warranty does not cover damage caused by accident, misuse, unauthorized repairs, additions, or modifications.
- Warranty is void if the product's type or serial number has been altered, deleted, removed, or made illegible.
- Periodic maintenance or replacement of parts due to normal wear and tear is not covered.
- The warranty excludes damage to cabinetry, appearance items, user-attached antennas, recordings, tapes, discs, or damage from lightning or power surges.
- Improper installation, setup adjustment, and signal reception problems are not covered.
- Blaupunkt reserves the right to refuse warranty service if the terms and conditions are violated.
- Damage caused by the use of inferior quality wiring kits or damaged cassettes/CDs is not covered.
The extent of this warranty is limited to the value of the Blaupunkt equipment under warranty.
Support for Audio Products
For issues with Home Speakers, Headphones, Earphones, Mobile Audio, or BT-Speakers, please contact the authorized service center.
Contact Details (Audio Products)
Email: wecare@blaupunktaudio.in
Tel: 1800 843 4333 / 8860022600
Information Required for Claims
To facilitate the notification process, please prepare the following information:
- Model name (on the type plate)
- Serial number
- Date of purchase
- A copy of proof of purchase for warranty claims
Important Note
Please use the original packaging or other suitable packaging to protect the unit during transit.
Service and Support Contact (Envent World)
Envent World serves as the responsible contact for service and support.
Envent World22A, Ground Floor, Tower-B2, Spaze i-Tech,
Sector-49, Sohna Road, Gurgaon-122018
Data Protection Officer
Mr. Amit Sharma - Head Servicing
Ms. Manisha Kumari - Customer Care Manager
Imprint Information
Envent World wide Pvt Ltd
22A, Ground Floor, Tower-B2, Spaze i-Tech,Sector-49, Sohna Road, Gurgaon-122018
Toll free number: 18008434333
Email: wecare@enventworld.com
Support for Television Products
Television products are supported by Super Plastronics Pvt. Ltd.
For any questions regarding Blaupunkt television products, please contact their support team.
Blaupunkt TV Service and Support
Toll Free - Hotline: 1800-274-4342
Email: customercare@blaupunkttv.in