Duracell G350 Portable Power Station User Manual
Model: G350
Introduction
This user manual provides essential information for the Duracell G350 Portable Power Station.
Safety Instructions
- Read all instructions before use.
- Close supervision is necessary when used near children.
- Do not expose to rain or snow.
- Use only recommended Duracell accessories and charging cable.
- Do not expose to fire or excessive temperature (above 140°F / 60°C), as this may cause an explosion. Do not use near flammable gases or fumes.
- Do not use with damaged wires or plugs; this may cause electric shock.
- Do not use if damaged or modified. Unpredictable behavior, fire, explosion, or injury may result.
- Use in a ventilated environment. Do not restrict ventilation.
- Store in a dry, ventilated place to avoid moisture and electric shock.
- The unit has no serviceable parts.
- Do not disassemble, repair, or modify the unit or battery pack.
- Do not remove power cables by pulling the cable itself; hold connectors.
- AC output is a pure sine wave. See caution statement before connecting appliances.
- Visit www.duracell.com or call 800-551-2355 for assistance.
Failure to follow instructions can lead to hospitalization, serious injury, or death, including blindness, burns, and electric shock.
Warning and Hazard Types
Electric Shock Hazard
Do not subject to mechanical shock. Keep away from children. The G350 generates 120V AC voltage. To reduce fire or electric shock risk, do not open the enclosure, expose to rain or moisture, or insert foreign objects into AC connections or ventilation holes. Ensure AC plugs are properly inserted and use undamaged cables. Do not operate outside the temperature range of 4°C to 40°C.
Fire Hazard
Do not burn or incinerate. Exposure to heat or fire may cause explosion, injury, or damage. Do not use near flammable gases, fumes, or heat-producing apparatus.
Appliance Cautions
The G350's AC output is 350W 120V/60Hz pure sine wave, intended for low-power and portable electronic devices (laptops, tablets, phones, small fans, lights). Devices rated over 350W (e.g., Toaster, Coffee Maker, Hair Dryer) will not function. Do not plug small appliances into the AC receptacle to recharge their nickel-metal hydride batteries.
FCC Statement
This device complies with Part 15 of the FCC Rules and Class B Digital Device limits, providing protection against interference in residential installations. Operation is subject to two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.
This device generates, uses, and can radiate radio frequency energy. If not installed and used per instructions, it may cause interference to radio/TV communications. The manufacturer is not responsible for such interference. If interference occurs, correct by connecting the device to another outlet on a different circuit.
Product Specifications
G350 Port List
The G350 features the following ports and controls: DC Button, Light Button, Display Button, USBC-1 Port, USBA-1 Port, USBA-2 Port, USBA-3 Port, LCD Display, AC Button, Solar Charging Port, AC Charging Port.
Specifications Table
Model | PPS350-274-120-01 |
---|---|
Chemistry | Li-Ion NMC |
Maximum Capacity | 274Wh (25Ah@10.95V) |
Lifecycles | 500 Cycles to 80% capacity |
Storage Requirement | Recharge every 3-6 months |
Protection Systems | Short Circuit Protection, Over / Under Temperature Protection, Overload Protection, Input Reverse Polarity Protection, Input Over Voltage Protection, Input Under Voltage Protection, Battery Under and Overvoltage Protection. |
Charge Time | |
AC input | 4.5 hrs. |
Solar Panel (Duracell G-Solar Panel 100W) | 5-8hrs. (Full Sun) |
General | |
Weight | 4.2±0.1kg (9.26±0.22lbs) |
Dimensions (L*W*H) | 252*182*234mm (9.9*7.2*9.2 inches) |
Discharging Temperature | -14 to 104°F (-10 to 40°C) |
Charging Temperature | 39.2 to 104°F (4 to 40°C) |
Storage Temperature | 42 to 85°F (6 to 29°C) |
Certifications | FCC/DOE/ETL/RoHS/Prop-65/TSCA/PFAS |
Warranty | 24 Months |
Using your Portable Power Station
- Press any power button to turn the G350 on. The LCD screen will light up and display the battery level.
- For all ports, press the power button of the ports you wish to use (DC, Light, or AC120V).
- The LED light on the button will be lit, indicating the ports are on and ready.
- Connect your device to the desired port/outlet.
- AC120V outlets can only charge/power devices rated less than 350 Watts. Exceeding this limit will cause the G350 to shut off automatically, displaying an overload icon and beeping three times.
- The AC120V port output turns off automatically after 2 hours if no load is detected to save battery life.
- The DC port turns off automatically in 8 hours if no load is detected to save battery life.
- The LCD screen shuts down after 60 seconds when all ports are off or not in use.
- For long-term storage, recharge every 3-6 months, keeping power above 80%. Store in a cool, dry place.
- An error code will be shown on the LCD display when an error or protection is activated.
Content of Display in LCD Screen:
Displays Battery SOC% and level, Discharge Time/Time until empty, Recharge Time/Time until full. The INPUT section shows Watts and Sources (AC, SOLAR, DC). The OUTPUT section shows Watts and sources. Modes include BYPASS MODE (AC icon on in Input section), UPS/INVERTER MODE (UPS icon ON), or DC (AC icon in input section, UPS icon off).
Has Icons of ⚠️ "ERROR", ⚡ "OVERLOAD", ❌ "SHORT", Low-Temp Warning icon ❄️, High-Temp Warning icon ?, Battery Fault icon ?, and RESET BREAKER.
Buttons on the G350:
There are 5 buttons:
- Button 1: DISPLAY Button
- Button 2: DC output on/off Button (With Built-in LED light)
- Button 3: AC output on/off Button (With Built-in LED light)
- Button 4: Ambient Light button
Error Code List, Recovery and Troubleshooting
Fault Code | Device/Port/Fault Content | Troubleshooting/Recovery | Fault Icon Activated | Beep |
---|---|---|---|---|
E01 | Battery communication abnormal | Contact Duracell PPS | ⚠️ | |
E02 | AC120V communication abnormal | Contact Duracell PPS | ⚠️ | |
E04 | Discharge overcurrent protection | Auto-recovery after 5 seconds | ⚠️ | |
E10 | Battery under voltage protection | Charge the G350 until SOC > 5%; it will recover automatically. | ⚠️ | |
E11 | Battery overvoltage protection | Remove charger and all loads. Wait for automatic recovery. | ⚠️ | Beep three times |
E12 | Battery over-discharge protection | Remove discharger and all loads. Charge G350 until SOC > 5%; it will recover automatically. | ⚠️ | |
E15 | Power delivery initialization failed | Press DC button | ⚠️ | |
E30 | Peak voltage charging protection | Automatic recovery after normal charging or peak voltage charging removal. | ⚠️ | |
31 | Crystal oscillator short circuit protection | External crystal oscillator recovery or device restart. | ⚠️ | |
E05 | Discharge high-temperature protection | Recovery after battery temperature ≤55°C for 3 seconds. | ? | |
E07 | Charging high-temperature protection | Recovery after battery temperature ≤45°C for 3 seconds. | ? | |
E09 | Power delivery overtemperature protection | Recovery after battery temperature ≤60°C for 3 seconds. | ? | |
E17 | USB output undervoltage | Press DC button | ⚡ | |
E19 | USB total output overcurrent | Press DC button | ⚡ | |
E20 | 3 USB-C output overloads | Press DC button | ⚡ | |
E23 | Power delivery (USB-C) output protection | Press DC button | ⚡ | |
E28 | AC output protection | Press AC button | ⚡ | |
E20 | Power delivery USB-A1 to A3 output protection | Remove device from USB-A port; G350 will recover. | ⚡ | Beep three times |
E13 | Low battery protection | Charge G350 until SOC > 5%; fault clears automatically. | ❗ | |
E06 | Low-temperature discharge protection | Recovery after battery temperature ≥10°C | ❄️ | |
E08 | Charge low-temperature protection | Recovery after battery temperature ≥7°C for 3 seconds | ❄️ |
Storage and Maintenance, Disposal and Recycling
Storage and Maintenance
- Keep the G350 in a cool, well-ventilated environment, away from water, heat, or flammable gases.
- For long-term storage, recharge every 3-6 months to ensure power is above 80%.
For persistent issues, visit www.duracell.com or call Duracell Consumer Relations at 800-551-2355.
Disposal and Recycling
Recycle the G350 responsibly according to local, state, and national regulations for lithium-ion rechargeable batteries.
Warranty Information
Duracell offers a 24-month limited warranty from the date of purchase. Keep your purchase receipt as proof. The warranty is limited to the G350 used normally per operating instructions and system environment.
The customer acknowledges and agrees that:
- Duracell is not liable for damage or loss resulting from product use or third-party claims.
- Duracell is not liable for problems with electronic devices, home appliances, or hardware arising from product use, suitability for specific hardware/software, operating conflicts, or data loss.
- Duracell is not liable for financial damages, lost profits, or third-party claims arising from product use.
For more information on product line, customer service, and warranty, contact Duracell Consumer Relations at 800-551-2355 or visit www.duracell.com.