Beltone Direct TV Link 2 User Manual

Welcome

Congratulations on your purchase of a Beltone Direct TV Link 2. The TV Link 2 will provide you with high-quality streamed audio from your TV, HiFi stereo, personal computer, or similar device directly to your hearing instruments.

Please read this manual carefully to fully benefit from the TV Link 2. Ask your hearing care professional if you have any questions.

For further information, you can also visit the www.beltone-hearing.com web site.

For your safety, carefully read the chapter "Important Information" on pages 28-29.

Model: SAS-3

FCC ID: X26SAS-3

Statement and Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications can void the user's authority to operate the equipment.

Intended Use and National Restrictions

TV Link 2 is intended to enable Beltone wireless hearing instrument users to better follow TV or other audio programs. The essential performance of the TV Link 2 is to transfer signals from a TV set or other audio device to a Beltone wireless hearing instrument.

List of countries: Products are intended for sale in countries within the European Economic Area as well as Switzerland.

National restrictions:

• Norway: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund.

This product is in compliance with the following regulatory standards:

• In EU: The device conforms to the Essential Requirements according to Annex I of Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.beltone-hearing.com.
• In US: FCC CFR 47 Part 15, subpart C.
• Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas.

The product is categorized as receiver category 2 according to EN 300 328.

Model: SAS-3

IC: 6941C-SAS3

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

L'exploitation est autorisée aux deux conditions suivantes: (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

In JP: This device has been granted a designation number by Ministry of Internal Affairs and Communications under “Ordinance concerning Technical Regulations Conformity Certification etc. of Specified Radio Equipment” Article 2-1-19 “This device should not be modified (otherwise the granted designation number will be invalid)“.

Contents

• Description - Page 8
• Getting Started - Page 10
• Pairing to your hearing instruments - Page 18
• Start and stop streaming - Page 21
• Controls - Page 24
• Adjustable delay mode - Page 26
• Important Information - Page 28
• Technical specifications - Page 30
• Warranty - Page 30
• Troubleshooting guide - Page 32

Description

The Beltone Direct TV Link 2 is a compact device designed to stream audio from various sources to your hearing instruments. It features several input options and indicators.

Device Ports and Indicators:

• 1. Micro-USB power socket: For connecting the power supply.
• 2. Pairing button: Used for pairing the device with hearing instruments.
• 3. Mono/stereo switch: Selects between mono and stereo audio output.
• 4. Analogue mini-jack audio input: For connecting analogue audio sources via a 3.5mm jack.
• 5. Optical (Toslink) audio input: For connecting digital audio sources via an optical cable.
• 6. Coaxial audio input: For connecting digital audio sources via a coaxial cable.
• 7. Increase volume button: Adjusts the streaming volume.
• 8. Decrease volume button: Adjusts the streaming volume.
• 9. Power light (green): Indicates the device is powered on.
• 10. Activity light (yellow): Indicates pairing or streaming status.
• 11. Wall plug: Part of the power adapter.
• 12. Mini-USB plug: Connects to the TV Link 2.

Diagram Description: The diagram shows two views of the TV Link 2. The first view shows the rear panel with inputs 1, 2, 3, 4, 5, and 6. The second view shows the top and front panels with buttons 7 and 8, lights 9 and 10, and the power connection (11, 12).

Getting Started

Installing the TV Link 2

Installation can be done in several ways depending on your audio setup (TV, HiFi stereo, computer, etc.). The process involves connecting cables between the TV Link 2 and the audio source, followed by pairing the TV Link 2 with your hearing instruments.

[i] The TV Link 2 supports both analogue and digital audio input. Please read the following sections for information about supported audio formats and how to connect the TV Link 2 to audio sources.

Connecting the TV Link 2 to an Analogue Audio Source (e.g., TV or HiFi stereo)

Using RCA cables:

1. Connect the power supply to the wall socket and insert the micro-USB cable into the TV Link 2.
2. Insert the male stereo mini-jack on the audio cable into the female stereo mini-jack input (4) on the TV Link 2.
3. Plug the other end of the audio cord into the "AUDIO OUT" terminals on the audio source.

The "AUDIO OUT" is usually marked "L – R" for left and right and can be found on the back of the audio source.

[i] Note: With this installation, most audio sources will send sound to both hearing instruments and additional speakers connected to the audio source simultaneously. On some audio sources, you can adjust the balance between the AUDIO OUT and the speakers – consult your audio source manual for instructions.

Diagram Description: Shows a TV with "AUDIO OUT" RCA connectors (red and white) and a mini-jack output. The TV Link 2 is shown connected via a cable from the TV's mini-jack output to the TV Link 2's analogue input (4), and the power adapter is connected.

Alternative Analogue Audio Cable Installations

If connecting via RCA plugs is not possible, the following alternatives can be used:

Mini-jack Adapter:

1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Link 2.
2. Insert the male stereo mini-jack on the audio cable into the female stereo mini-jack input (4) on TV Link 2.
3. Connect the stereo mini-jack adapter to the red and white plugs at the other end of the audio cable.
4. Plug the stereo mini-jack adapter into the audio source's "HEADPHONE" output terminal, or alternatively into your computer's audio terminal.

[i] Note: The HEADPHONE output terminal is usually located on the side or front of the audio source. When using the HEADPHONE terminal, usually only the person wearing the hearing instruments will hear the sound, and audio source speakers are muted.

If muted speakers are not desired, please refer to the first installation, or the one on the following page. Your audio source may support speakers and HEADPHONE being on simultaneously; check your audio source manual for instructions.

Diagram Description: Shows a TV with a headphone output. The TV Link 2 is connected via a cable from the TV's headphone output to the TV Link 2's analogue input (4), using a mini-jack adapter for the RCA outputs.

SCART Adapter:

1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Link 2.
2. Insert the male stereo mini-jack on the audio cable into the female stereo mini-jack input (4) on TV Link 2.
3. Connect the SCART adapter to the red and white plugs at the other end of the audio cable.
4. Plug the SCART adapter into the audio source's SCART terminal.

[i] Note: The SCART output terminal is usually located on the back or side of the audio source. Please consult the manual of your audio source if additional configuration of the SCART output is needed.

Diagram Description: Shows a TV with a SCART output. The TV Link 2 is connected via a cable from the TV's SCART output (using a SCART adapter) to the TV Link 2's analogue input (4).

Connecting the TV Link 2 to a Digital Audio Source (e.g., TV or HiFi stereo)

[i] The TV Link 2 supports both analogue and digital audio input. When using digital audio input, the following formats are supported:

• Stereo PCM
  - Sample rate: Up to 192 kHz
  - Sample resolution: Up to 32 bit
• Dolby Digital
  - Channels: Max 5.1
  - Bitrate: 32 kbs to 640 kbs
  - Sample rate: 32, 44.1 and 48 kHz

Note: Dolby Digital Plus (requiring an HDMI interface), Dolby TrueHD, Dolby Pro Logic, Dolby Digital EX, Dolby Digital Surround EX, and AAC (Advanced Audio Codec) are not supported.

Using the Optical (Toslink) Audio Input

1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Link 2.
2. Insert one of the plugs on the optical audio cable into the optical audio input socket (5 on page 8) on TV Link 2.

Note: Most optical cables are delivered with a small protective cap to protect the tip of the cable. Please remove this protective cap before inserting the cable.

3. Plug the other end of the optical audio cable into the “Digital Audio Out/Optical” on your audio source.

Diagram Description: Shows a TV with a "DIGITAL AUDIO OUT OPTICAL" port. The TV Link 2 is connected via an optical cable from the TV's optical output to the TV Link 2's optical input (5).

Using the Coaxial Audio Input

1. Connect the power supply to the wall socket and insert the cable into the micro-USB socket on TV Link 2.
2. Connect one of the plugs on the coaxial audio cable to the coaxial plug (6 on page 8) on TV Link 2.
3. Plug the other end of the coaxial audio cable into the “Digital Audio Out/Coaxial” on your audio source.

Diagram Description: Shows a TV with a "DIGITAL AUDIO OUT COAXIAL" port. The TV Link 2 is connected via a coaxial cable from the TV's coaxial output to the TV Link 2's coaxial input (6).

Pairing to Your Hearing Instruments

[i] Note! The following information is intended primarily for your hearing care professional, who in most cases will complete the necessary tasks before the TV Link 2 can be used with your hearing instruments. However, the process is designed to be simple and most people can do it themselves.

It is possible to pair up to three streaming devices (e.g., two TV Links and one Beltone Direct Personal Audio Link) with a given pair of hearing instruments. Therefore, channel 1, 2, or 3 must be selected when starting the pairing process.

Pairing the TV Link 2 in Channel 1

1. Make sure that the TV Link 2 power supply is plugged into a wall socket and that the green light indicator (9) is ON. Your hearing instruments must be OFF (open the battery door).
2. Press the pairing button (2) on the TV Link 2 once. The yellow light indicator (10) will now blink once every 2 seconds, indicating that the TV Link 2 is ready to be paired in channel 1. The TV Link 2 will remain in pairing mode for 20 seconds.
3. While pairing mode is activated, close the battery doors of both hearing instruments and make sure they are ON. A successful pairing will be indicated by an audible melody being played in both hearing instruments. You are now ready to use the TV Link 2.

Pairing the TV Link 2 in Channel 2

1. Press the pairing button twice. The yellow light indicator will now blink twice every 2 seconds, indicating that it is ready to be paired in channel 2.
2. While in pairing mode, close the battery doors on the hearing instruments.

Pairing the TV Link 2 in Channel 3

1. Press the pairing button three times. The yellow light indicator will now blink three times every 2 seconds, indicating that it is ready to be paired in channel 3.
2. While in pairing mode, close the battery doors on the hearing instruments.

Pairing Blinking Pattern

Start and Stop Streaming

Turn on the TV, HiFi Stereo, computer, or other audio device connected to TV Link 2. Make sure your hearing instruments are turned on as well. Streaming may be started in one of two ways:

1. Press and hold the push button on either hearing instrument for about three seconds. This must be done separately on both hearing instruments to hear streamed audio in both ears, unless your hearing instruments have been set up with Ear to Ear synchronisation. Once TV Link 2 has been connected, an audible melody will play in your hearing instruments, followed by the streamed sound.
2. If you have a Beltone Direct Remote Control (optional), simply press the streaming button on this Remote Control. Once the hearing instruments connect to TV Link 2, an audible melody will play in both ears to confirm the presence of streamed audio, and a streaming icon will appear in the display. The streamed sound can now be heard in your hearing instruments.

Start streaming on a 2nd or 3rd TV Link 2 unit

If more than one TV Link 2 device is available, you may press the streaming button on the Remote Control a second or third time, depending on which TV Link 2 device you want to listen to.

Stop streaming

Shortly press the push button on either hearing instrument. This will cancel streaming on the side pressed and return to the last program used.

Note: If your hearing instruments have Ear to Ear program synchronisation enabled, a press on one side will take both hearing instruments back to the last program used.

With the Beltone Direct Remote Control (optional), press the "P" button (Program button) located in the center of the keypad. This will return the hearing instruments to the last program used. You may also press the Home button to return to your default settings.

If you are using the telephone with Beltone Direct Phone Link 2 or Auto-Phone, streaming from the TV Link 2 will be temporarily disrupted. When you have ended your phone call, streaming will resume.

[i] Note! You may get out of range (>7m) from your TV Link 2. If you get back in range within 5 minutes, your hearing instruments will automatically reconnect and continue streaming.

Diagram Description: Shows a diagram of a hearing instrument's remote control with buttons labeled "Home button", "Program (P) button", and "Streaming button". It also indicates "Connected to TV".

Up to 3 TV Link 2 units are initially labeled by letter designator A, B, or C, and the streaming device in use is shown on the Remote Control display.

If you do not have a Remote Control, press and hold the push button for about 3 seconds on the hearing instrument a second or third time to access the second or third streaming unit.

Controls

Adjust volume

The TV Link 2 is designed to provide a comfortable listening level from the moment it is activated. However, for some devices or listening environments, it may be desirable to adjust the listening volume. This can be accomplished in a variety of ways.

Keep in mind that volume adjustments on the TV Link 2 apply to the streamed signal only, not the volume of normal environmental sounds.

Use the “+” and “-“ keys (7 and 8 on page 9) to adjust volume to a comfortable level. Make sure that your hearing instruments are comfortably adjusted before you change the settings with the volume control. In most cases, this adjustment should only be made one time, as TV Link 2 will store the latest set volume level.

Use the Beltone Direct Remote Control 2 (optional) to adjust both the streaming volume level and the hearing instrument microphone volume level in the hearing instrument*. Ask your hearing care professional for more information about this accessory.

The volume can, in some cases, be further adjusted at the signal source, for example, by turning the TV volume down. This will adjust the volume of the streamed sound transmitted wirelessly to the hearing instruments. Adjusting the TV volume will affect the listening volume in the room as well.

*Adjustment of both hearing instrument and streaming volume is only available with Beltone Direct Remote Control 2.

Mono/Stereo Control

The two-position switch (3 on page 8) may be used to set Stereo (two channels) or Mono (one channel) audio streaming. For binaural fittings, the switch should preferably be set to the Stereo position. For monaural fitting, it should be set to the Mono position.

Adjustable Delay Mode

In rare cases, there may be a misalignment between the audio streamed to the hearing instruments and the sound coming from the TV speakers (echo), or even a misalignment between the streamed audio and the TV picture (lip-sync). This may be evident in more complex audio setups where the TV Link 2 is not connected directly to the TV (e.g., through a set-top box or other auxiliary unit).

To overcome such misalignments, the streaming delay from the TV Link 2 can be adjusted as follows:

1. Make sure that the TV Link 2 is turned on and that your hearing instruments are receiving the streamed audio.
2. Press and hold the pairing button (2 on page 8) for 3 seconds. Now the TV Link 2 will enter into the adjustable delay mode, where the green light indicator on the front of the TV Link 2 will blink once every 2 seconds. The yellow light indicator will be on whenever an audio signal is present.
3. Use the “+” and “-“ keys (7 and 8 on page 9) on the top of the TV Link 2 to increase or decrease the delay of the streamed signal in 10 ms steps. The streamed signal can be delayed in the range of 0-250 ms.
4. When the optimal alignment between the audio streamed to the hearing instruments and the sound coming from the TV speakers, or alignment between the streamed audio and the TV picture, has been reached, press and hold the pairing button for 3 seconds. Now the TV Link 2 will resume normal operation, indicated by the green light indicator being constantly on.

The offset set in adjustable delay mode will be stored in the TV Link 2.

If you do not exit the adjustable delay mode by pressing and holding the pairing button down for 3 seconds, the TV Link 2 will automatically resume normal operation after 30 minutes.

To reset the delay to 0 ms (factory setting), press and hold the pairing button while simultaneously powering on the TV Link 2.

Important Information

Maintenance and Care

Clean the TV Link 2 using a damp cloth. Never use household cleaning products (laundry detergent, soap, etc.) or alcohol to clean the device.

When the TV Link 2 is not being used for longer periods of time, unplug the power supply from the wall socket.

General Warnings

[!] Keep the TV Link 2 out of reach of children under 3 years.

[!] The TV Link 2 uses low-powered digitally coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the TV Link 2 away from the affected electronic device.

[!] Use the TV Link 2 only with the power supply unit that has been supplied together with the product. The use of any other types may damage or destroy the product and could be dangerous. Use of other power supplies may invalidate any approval or warranty.

[!] When you disconnect the power cord, grasp and pull the plug, not the cord.

[!] Never use a power supply that is damaged.

[!] Do not attempt to disassemble the power supply as it may expose you to dangerous electric shock.

[!] Do not use the power supply outdoors or in damp areas.

[!] When using the TV Link 2 and the device is affected by electromagnetic interference, move away from the source.

General Precautions

[i] Your hearing instrument and the TV Link 2 were given a unique communication network code during the fitting. This ensures that TV Link 2 will not affect hearing instruments worn by others.

[i] High-powered electronic equipment, larger electronic installations, and metallic structures may significantly reduce the operating range.

[i] Use only original Beltone accessories.

[i] Do not make any changes or modifications to the TV Link 2.

[i] Opening the TV Link 2 might damage it. If problems occur which cannot be resolved by following the remedy guidelines in the troubleshooting section of this user guide, consult your hearing care professional.

[i] The TV Link 2 may only be repaired by an authorized service center.

[i] Do not use the TV Link 2 in areas where RF transmission is prohibited, e.g., airplanes etc.

[i] Only connect the TV Link 2 to connections for which it is explicitly intended.

Technical Specifications

• Operating range: Up to 7 meters
• Power supply: External wall adapter
• Wireless: 2.4 GHz
• Operating temperature: 0 to 55 °C
• Storage temperature: -20 to 60 °C

Temperature test, transport and storage information

The product is subject to various tests in temperature and damp heating cycling between -25 °C and +70 °C according to internal and industry standards.

Warranty

The TV Link 2 is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warranties may apply in your country. Please contact your local hearing care professional for more information.

What is covered by this warranty?

Any electrical component that, because of workmanship, manufacturing, or design defects, fails to function properly under normal use during the life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase.

If it is determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual agreement of the hearing care professional and the customer.

What is not covered by this warranty?

Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions, or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not affect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your hearing care professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your hearing care professional for further information.

Serial number: _________________________

Date of purchase: _________________________

Troubleshooting Guide

Notes

Notes:

Notes:

Symbols and Compliance Information

Be aware of information marked with the warning symbol:

[!] WARNING points out a situation that could lead to serious injuries.

[i] CAUTION indicates a situation that could lead to minor and moderate injuries.

[i] Advice and tips on how to handle your Beltone Direct accessory better.

[RF Transmitter] Equipment includes RF transmitter.

Product is a Type B applied part.

[i] Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

[Recycling Symbol] Please ask your local hearing care professional concerning disposal of your Beltone Direct accessory.

CE

Any issues relating to the EU Medical Device Directive 93/42/EEC and R&TTE Directive 1999/5/EEC should be directed to GN Hearing A/S, Lautrupbjerg 7, DK 2750 Ballerup, Denmark.

Contact Information

Document Reference: 400264000-GB-13.06-Rev.A

Printed in Denmark © Beltone 2013

Beltone A/S
Lautrupbjerg 7
DK-2750 Ballerup
Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.beltone-hearing.com