Shark Rotator Lift-Away ADV Upright Vacuum Owner's Guide

This guide provides comprehensive instructions for operating, assembling, maintaining, and troubleshooting the Shark Rotator Lift-Away ADV Upright Vacuum (ZD400 Series) with PowerFins and Self-Cleaning Brushroll.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: FOR HOUSEHOLD USE ONLY. To reduce the risk of fire, electric shock, injury, or property damage, basic precautions should always be followed.

READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM

Inspect power cord and plug for damage. DO NOT use with a damaged cord or plug. Turn off all controls before plugging in or unplugging. Secure cord around cord hooks. To minimize cord damage, do not let the brush roll ingest the cord; if it occurs, shut off power and remove the cord.
This appliance has a polarized plug. If it does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT force into outlet or modify.
Your vacuum cleaner may consist of a motorized nozzle, wand, hose, and/or vacuum pod. This device contains electrical connections, wiring, and moving parts that may pose a risk.
Use only identical replacement parts.
Carefully observe and follow instructions to avoid improper use. DO NOT use for purposes other than described in this manual.
Before use, inspect all parts for damage. DO NOT use if any parts are damaged.
The use of an extension cord is NOT recommended.
This vacuum cleaner contains no serviceable parts.
This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning safe use and understand the hazards. Cleaning and maintenance shall not be made by children. Keep appliance and cord out of reach of children. DO NOT allow children to use the appliance or use it as a toy. Close supervision is necessary when used near children.
Always turn off the vacuum cleaner before connecting or disconnecting any motorized nozzles or accessories.
DO NOT handle plug or vacuum cleaner with wet hands.
DO NOT use without filters in place.
Only use Shark® branded filters and accessories.
DO NOT damage the power cord:

DO NOT pull or carry by the cord or use the cord as a handle.
DO NOT unplug by pulling on the cord; grasp the plug.
DO NOT run over the power cord, close a door on the cord, pull the cord around sharp corners, or leave the cord near heated surfaces.

DO NOT put objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
DO NOT use if nozzle or accessory airflow is restricted. If air paths or the motorized floor nozzle become blocked, turn off and unplug the vacuum. Remove obstructions before plugging in and turning on again.
Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
DO NOT use if the vacuum cleaner is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
Use extra care when cleaning on stairs.
DO NOT leave the vacuum cleaner unattended while plugged in.
When powered on, keep the vacuum cleaner moving over the carpet surface at all times to avoid damaging carpet fibers.
DO NOT place vacuum cleaner on unstable surfaces such as chairs or tables.
Your Shark® vacuum may not be designed to stand up on its own. When taking a break, lean it against furniture or a wall, or lay it flat on the floor. Using the vacuum in an unstable position may result in personal injury.
DO NOT use to pick up:

Liquids
Large objects
Hard or sharp objects (glass, nails, screws, or coins)
Large quantities of dust (drywall dust, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection.
Smoking or burning objects (hot coals, cigarette butts, or matches)
Flammable or combustible materials (lighter fluid, gasoline, or kerosene)
Toxic materials (chlorine bleach, ammonia, or drain cleaner)

DO NOT use in the following areas:

Poorly lit areas
Wet or damp surfaces
Outdoor areas
Enclosed spaces that may contain explosive or toxic fumes or vapors (lighter fluid, gasoline, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)

Turn off all controls before plugging in or unplugging the vacuum.
Unplug from electrical outlet when not in use and before any maintenance or cleaning.
Hand wash with water only. Washing with cleaning chemicals could damage the unit.
During cleaning or routine maintenance, DO NOT cut anything other than hair, fibers, or string wrapped around the brushroll.
Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
Make sure the dust cup and all filters are in place after routine maintenance.
If provided, secure the power cord around the two cord hooks during storage.

SAVE THESE INSTRUCTIONS

ASSEMBLY

Follow these steps to assemble your vacuum cleaner:

Insert the Double Accessory Holder into the side of the Pod above the Lift-Away Button.
Place the pod onto the Floor Nozzle Post.
Insert the Wand into the pod.
Insert the Handle into the wand.
Attach the Hose Clip to the wand.
Connect the Hose to the back of the pod.

IMPORTANT: For proper operation, ensure all parts are firmly clicked into place.

Diagram Description: The diagrams show a step-by-step process of connecting the vacuum cleaner components. Step 1 shows attaching a small accessory holder to the side of the main pod. Step 2 shows placing the pod onto the base of the floor nozzle. Step 3 illustrates inserting the wand into the pod. Step 4 shows inserting the handle into the top of the wand. Step 5 depicts attaching a small clip to the wand. Step 6 shows connecting the flexible hose to the back of the pod. Each connection point is indicated with a "(Click)" symbol, suggesting an audible confirmation of a secure fit. The second diagram shows the assembled unit with labels for the Upper Cord Hook, Cord Holder, and Tool Storage Posts.

WHOLE-HOME CLEANING

SETTINGS

POWER/SURFACE SWITCH: Select surface setting:

O Off: Power is off.
I Hard Floor: For bare floors and small area rugs.
II Carpet: For carpets.

NOTE: The brushroll spins in all modes.

SUCTION CONTROL: This control offers variable suction. Slide to MIN to reduce suction and increase maneuverability on carpets. Slide to MAX to increase suction on bare floors.

Diagram Description: The 'Settings' section shows an illustration of the Power/Surface switch with three positions labeled 'O Off', 'I Hard Floor', and 'II Carpet'. Next to it, a diagram illustrates the Suction Control slider, showing it can be moved between 'MIN' and 'MAX'.

CLEANING MODES

UPRIGHT: To engage the brushroll, turn the power on, step on the floor nozzle, and tilt the handle back.

LIFT-AWAY® MODE: Press the Lift-Away button to detach the pod from the floor nozzle.

LIFT-AWAY® WAND: With the pod removed, press the Wand Release button to detach the wand from the pod.

ABOVE-FLOOR-HANDLE: Press the Handle Release button on the back of the wand to detach the handle from the wand.

Diagram Description: This section illustrates different cleaning modes. 'Upright' shows the user stepping on the nozzle and tilting the handle. 'Lift-Away Mode' shows a finger pressing a button on the pod to detach it. 'Lift-Away Wand' shows a button being pressed on the wand to detach it from the pod. 'Above-Floor Handle' shows a button being pressed on the back of the wand to detach the handle.

BRUSHROLL INDICATOR LIGHT

INDICATOR LIGHT:

Solid Green: The brushroll is spinning and working correctly.
Solid Red: There is a jam in the brushroll area. Turn off the vacuum, unplug it, and remove any blockages in the nozzle.
Flashing Red: The motorized floor nozzle is overheating. Turn off the vacuum, unplug it, remove any blockages, and let the vacuum cool down for at least 60 minutes before restarting. See Troubleshooting section for more information.

NOTE: For deep carpet cleaning per ASTM F608 (embedded dirt in carpets), use the Carpet setting and set suction control to MAX.

Diagram Description: A diagram shows the brushroll indicator light on the floor nozzle. It highlights the three states: Solid Green, Solid Red, and Flashing Red, with corresponding explanations for each state.

EMPTYING THE DUST CUP & CLEANING FILTERS

EMPTYING THE DUST CUP

IMPORTANT: Unplug the power cord before performing any maintenance. Empty the dust cup each time you vacuum and periodically during cleaning, when debris reaches the MAX fill line.

To remove the Dust Cup, lift tabs on both sides of the handle, tilt, and lift.
To empty debris into trash, press the lower release button; the bottom of the dust cup will open.
To remove collected debris from the Lint Screen, press the top release button, lift the handle to open, and gently brush the screen to clean.
To reinstall, place the bottom of the dust cup into the pod and tilt until it clicks into place.

Diagram Description: The diagrams illustrate the process of emptying the dust cup. The first shows lifting tabs on the dust cup handle to remove it. The second shows pressing a button to open the bottom of the cup for emptying. The third shows accessing and cleaning the lint screen. The fourth shows reinstalling the dust cup.

CLEANING AND REPLACING THE FILTERS

Regularly clean and replace filters to maintain optimal suction power. Clean filters by rinsing with cold water ONLY. Allow all filters to air-dry for at least 24 hours before reinstalling to prevent liquid from being drawn into electric parts. DO NOT use soap when cleaning filters.

CLEAN PRE-MOTOR FILTERS EVERY 3 MONTHS

Remove the Dust Cup, then lift out the filters.

CLEAN HEPA FILTER EVERY YEAR

Press the button at the bottom of the Filter Door, tilt the door, and lift it out to remove the HEPA filter. To reinstall, insert the HEPA filter and replace the filter door.

Diagram Description: Diagrams show the location and removal of the pre-motor filters (foam and felt) and the HEPA filter. The pre-motor filters are shown inside the dust cup. The HEPA filter is shown behind a filter door on the vacuum unit. Instructions are provided for removing and cleaning these filters.

REPLACING FILTERS

Follow filter removal instructions. Pre-Motor Filters should be replaced every 2.5 years. HEPA Filters should be replaced every 3 years.

Replacement Pre-Motor Foam & Felt Filter Kit: XFFKZD400

Replacement HEPA Filter: XHFZD400

NOTE: To order replacement parts and filters, visit sharkaccessories.com.

MAINTENANCE

NOZZLE MAINTENANCE

SELF-CLEANING BRUSHROLL

If hair wraps around the brushroll, continue vacuuming on Carpet/Low Pile setting on a bare floor, low-pile carpet, or small area rug. This allows the self-cleaning brushroll to remove hair wrap and send it to the dust cup. If you run over a hard or sharp object, or notice a noise change, check for blockages or objects caught in the brushroll. If fibers remain wrapped after continued use, clear them from the brushroll.

Diagram Description: Two diagrams illustrate debris related to the brushroll. One shows "DEBRIS WRAPPED AROUND BRUSHROLL" and advises to clean off any debris. The other shows "DEBRIS IN NOZZLE HOSE" and instructs to open nozzle locks with a coin to clear blockages.

CORD MAINTENANCE

DO NOT pull or carry vacuum cleaner by the cord or use the cord as a handle.
DO NOT unplug by pulling on the cord; grasp the plug, not the cord.
DO NOT close the door on the cord.
DO NOT pull the cord around sharp corners.
DO NOT leave the cord near heated surfaces.

To minimize the risk of power cord damage, DO NOT run the vacuum over the power cord. If this occurs, immediately shut off power and remove the cord from the brushroll or nozzle.

CHECKING FOR BLOCKAGES

Diagram Description: A series of diagrams illustrate how to check for blockages in different parts of the vacuum:

HOSE BLOCKAGES: Detach hose from vacuum pod; check hose and opening on back of pod.
WAND BLOCKAGES: Detach wand from floor nozzle and handle; check both ends.
NOZZLE BLOCKAGES: Check the opening at the top of the nozzle.
HANDLE/HOSE BLOCKAGES: Detach handle from wand and hose from vacuum pod; check openings.
DUST CUP BLOCKAGES: Detach dust cup from vacuum pod; empty dust cup, remove debris from lint screen, and check for blockages.

AVAILABLE ACCESSORIES

Diagram Description: A series of diagrams (labeled A through I) show various vacuum cleaner attachments.

A Crevice Tool: Slim tool for corners, baseboards, and tight spaces.
B Upholstery Tool: Picks up pet hair, dust, and debris from mattresses, couches, curtains, and upholstery.
C Pet Power Brush: Turbine brush loosens and removes pet hair and debris from carpets; deep-cleans dander from upholstery.
D Dusting Brush: For dusting delicate surfaces like fans, blinds, and keyboards.
E Under-Appliance Wand: Adjustable 36" tool for cleaning under appliances and furniture.
F Home & Car Detail Kit: Micro-sized tools for detailed cleaning in cars and hard-to-reach home areas like vents and keyboards.
G Pet Crevice Tool: Slender tool for removing pet hair from corners, ceilings, and between couch cushions.
H Self-Cleaning Pet Power Brush: Tackles pet hair and dirt from above-floor areas like carpeted stairs and upholstery, actively removing hair wrap.
I Accessory Bag: Storage bag for accessories.

NOTE: Not all accessories come with all units. For a list of included accessories, see the top inside flap of the box. To order additional accessories, visit sharkaccessories.com.

TROUBLESHOOTING

Power cord caught in brushroll or floor nozzle:: DO NOT run vacuum over the power cord. If this occurs, immediately shut off power and remove the cord from the brushroll or nozzle. Inspect cord and plug for damage before use. Store cord securely.
Vacuum is not picking up debris. No suction or light suction:: Check filters for cleaning needs. Empty dust cup if full. Check hose, connections, nozzle, wand, pod, and accessories for blockages and clear them. If hair, string, or carpet fibers are wrapped around the brushroll, continue cleaning to allow the self-cleaning brushroll to remove them; if fibers remain, clear them manually.
Vacuum lifts area rugs:: Ensure Power/Surface switch is set to Hard Floor (setting I). Suction is powerful; take care with delicate rugs. To minimize suction, slide Suction Control to MIN.
Brushroll does not spin:: If Brushroll Indicator Light turns red, turn off and unplug the vacuum. Remove pod from floor nozzle and clear any blockages. Reconnect nozzle, plug in, and turn on. With power on, recline the handle to automatically turn on the brushroll. Ensure Power/Surface switch is set to Carpet (position II) for brushroll to spin.
Vacuum turns off on its own or indicator light flashes red:: The vacuum may be overheating; the thermostat will automatically turn off the motor. To restart: 1. Turn vacuum off and unplug it. 2. Empty dust cup and clean filters. 3. Check for blockages in hose, accessories, and inlet openings. 4. Allow unit to cool for at least 60 minutes. 5. Plug in vacuum and turn it on.

For all other issues, please visit sharkclean.com/support.

FIVE (5) YEAR LIMITED WARRANTY

This warranty applies to purchases from authorized retailers. It covers defects in material and workmanship for five (5) years from the date of purchase under normal household conditions.

What is covered:

Original unit and/or non-wearable parts deemed defective will be repaired or replaced up to five (5) years from the original purchase date.
Replacement units are covered for six (6) months following receipt or the remainder of the existing warranty, whichever is later.

What is not covered:

Normal wear and tear of wearable parts (filters, pads, etc.) requiring regular maintenance.
Units tampered with or used for commercial purposes.
Damage from misuse (e.g., vacuuming liquids), abuse, negligent handling, failure to perform maintenance, or mishandling in transit.
Consequential and incidental damages.
Defects caused by unauthorized repair persons.
Products purchased, used, or operated outside North America.

How to get service:

Visit sharkclean.com/support for self-help or call 1-800-798-7398 for product support and warranty service options. Register your product online at registeryourshark.com. SharkNinja will cover the cost for the customer to send in the unit; a fee of $25.95 (subject to change) will be charged for shipping the repaired or replacement unit.

How to initiate a warranty claim:

Call 1-800-798-7398 with your receipt as proof of purchase. Register your product online at registeryourshark.com.

How state law applies:

This warranty gives you specific legal rights, and you may have other rights that vary by state.

RECORD THIS INFORMATION:

Model Number: [Space for input]
Serial Number: [Space for input]
Date of Purchase: (Keep receipt) [Space for input]
Store of Purchase: [Space for input]

TECHNICAL SPECIFICATIONS:

Voltage: 120 V~, 60 Hz
Watts: 960W

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