Arctic Air Upright Refrigerator & Freezer

Service, Installation and Care Manual

Please read this manual completely before attempting to install or operate this equipment. Notify carrier of damage! Inspect all components immediately.

IMPORTANT INFORMATION READ BEFORE USE. PLEASE SAVE THESE INSTRUCTIONS!

Contents

All rights reserved. Reproduction without written permission is prohibited.

Serial Number Information

The serial number of all self-contained refrigerators and freezers is located inside the unit on the left hand side near the top on the wall. Always have the serial number of your unit available when calling for parts or service.

This manual covers standard units only. If you have a custom unit, consult the customer service department at the number listed on the last page.

Receiving and Inspecting the Equipment

Even though most equipment is shipped crated, care should be taken during unloading so the equipment is not damaged while being moved into the building.

  1. Visually inspect the exterior of the package and skid or container. Any damage should be noted and reported to the delivering carrier immediately.
  2. If damaged, open and inspect the contents with the carrier.
  3. In the event that the exterior is not damaged, yet upon opening, there is concealed damage to the equipment, notify the carrier. Notification should be made verbally as well as in written form.
  4. Request an inspection by the shipping company of the damaged equipment. This should be done within 10 days from receipt of the equipment.
  5. Be certain to check the compressor compartment housing and visually inspect the refrigeration package. Be sure lines are secure and base is still intact.
  6. Freight carriers can supply the necessary damage forms upon request.
  7. Retain all crating material until an inspection has been made or waived.

Specifications

MODEL# V/Hz/Ph AMPS STORAGE CAPACITY Cu-ft HP BTU/H CHARGE OZ SHIP WEIGHT LBS NEMA PLUG
AWR25 115/60/1 4.5 25 1/4 830 11.99 232 5-15P
AWF25 115/60/1 10.5 25 3/4 1966 10.58 249 5-15P

Installation

Location

Units represented in this manual are intended for indoor use only. Be sure the location chosen has a floor strong enough to support the total weight of the cabinet and contents. A fully loaded unit can weigh as much as 1500 pounds. For the most efficient refrigeration, be sure to provide good air circulation inside and out.

Inside Cabinet

Do not pack the units so full that air cannot circulate. The refrigerated air is discharged at the top rear of the unit. It is important to allow for proper air flow from the top rear to the bottom of the unit. Obstructions to this air flow can cause evaporator coil freeze ups and loss of temperature or overflow of water from the evaporator drain pan. The shelves have a rear turn up on them to prevent this. However, bags and other items can still be located to the far rear of the cabinet. Air is brought into the evaporator coil with fans mounted to the front of the coil.

Outside Cabinet

Be sure that the unit has access to ample air. Avoid hot corners and locations near stoves and ovens. It is required that the unit be installed no closer than 3" from any wall including the back with at least 12" of clear space above the unit.

Leveling

A level cabinet looks better and will perform better because the doors will line up with the frames properly. Use a level to make sure the unit is level from front to back and side to side. If the unit is supplied with casters, no adjustments are available. Ensure the floor where the unit is to be located is level.

Stabilizing

All models are supplied with casters for your convenience, ease of cleaning underneath and for mobility. Casters are mounted using 3 bolts in each. It is very important, however, that the cabinet be installed in a stable condition with the front wheels locked while in use.

Should it become necessary to lay the unit on its side or back for any reason, allow at least 24 hours before start-up to allow compressor oil to flow back into place. Failure to meet this requirement can cause compressor failure and unit damage.

Unit repairs will not be subject to standard unit warranties if due to improper installation procedures.

Electrical Connection

Refer to the amperage data on page 3, the serial tag, your local code or the National Electrical Code to be sure the unit is connected to the proper power source. All models must be on a dedicated 20 amp circuit. Units using a shared electrical circuit or outlet may not be subject to standard unit warranties. Use of extension cords is prohibited and will immediately void the unit warranty.

DANGER The unit must be turned OFF and disconnected from the power source whenever performing service, maintenance functions or cleaning the refrigerated area.

Operation

Refrigerated Cycle

Refrigerators:

During the refrigeration cycle, the evaporator fans will run continuously unless the door is open. Every 6 hours, the unit will turn off to allow the evaporator coil to defrost. The controller displays the defrost symbol. When the coil temperature reaches 41°F or after 20 minutes of defrost, the unit will turn on again. The factory setting for the temperature range is 34 to 38°F.

Freezers:

During the refrigeration cycle, the controller supplies power to the condensing unit and evaporator fan motors. The evaporator fans will run at any time when the evaporator coil temperature is below 54°F. Every 6 hours, the unit will turn off and an electric heater will turn on to start the defrost cycle. The controller displays the defrost symbol. When the coil temperature reaches 45°F or after 20 minutes of defrost, the unit will turn on again. The factory setting for temperature range is -7 to -3°F.

Solid-State Thermostat Descriptions

1. Front Panel Commands

Key Combinations

1.1 Function of LEDs

LED MODE FUNCTION
ONCompressor enabled
FlashingProgramming Phase (flashing with [Anti-short cycle delay enabled])
ONDefrost enabled
FlashingProgramming Phase (flashing with [Drip time in progress])
ONFans enabled
FlashingFans delay after defrost in progress.
ONAn temperature alarm happened

2. Main Functions

2.1 How to See the Setpoint
  1. Push and immediately release the SET key: the display will show the set point value.
  2. Push and immediately release the SET key or wait for 5 seconds to display the sensor value again.
2.2 How to Change the Setpoint
  1. Hold the SET key for more than 2 seconds to change the set point value.
  2. The value of the set point will be displayed and the [LED] starts blinking.
  3. To change the set value push the [UP] or [DOWN] key within 10s.
  4. To set a new point value, push the SET key again or wait 10s.
2.3 How to Start a Manual Defrost

Hold the [DEF] key for more than 2 seconds and the manual defrost will start.

2.4 How to Lock the Keyboard
  1. Hold the [UP] and [DOWN] keys for more than 3s.
  2. The "POF" message will be displayed and the keyboard will be locked. At this point, it will be possible only to see the set point or the MAX or Min temperature stored.
  3. If a key is pressed more than 3s the "POF" message will be displayed.
2.5 How to Unlock the Keyboard

Hold the [UP] and [DOWN] keys together for more than 3s, till the “POF” message is displayed.

3. Alarm Signals

How to See the Alarm and Reset the Recorded Alarm
  1. Hold the [UP] or [DOWN] key to display the alarm signals.
  2. When the signal is displayed, hold the SET key until the "rst" message is displayed, and push the SET key again. The "rst" message starts blinking and the normal temperature will be displayed.
Message Cause Outputs
"P1"Room probe failureCompressor output according to par. "Con" and "COF"
"P2"Evaporator probe failureDefrost end is timed
"HA"Maximum temperature alarmOutputs unchanged.
"LA"Minimum temperature alarmOutputs unchanged.
"dA"Door openCompressor and fans restarts
"EA"External alarmOutput unchanged.
"CA"Serious external alarm (i1F=bAL)All outputs OFF.
"CA"Pressure switch alarm (i1F=PAL)All outputs OFF.

Maintenance

DANGER The unit must be turned OFF and disconnected from the power source whenever performing service, maintenance functions or cleaning the refrigerated area.

Refrigerators and Freezers

The interior and exterior can be cleaned using soap and warm water. If this isn't sufficient, try ammonia and water or a nonabrasive liquid cleaner.

Do not use an abrasive cleaner because it will scratch the paint and plastic and can damage the breaker strips and gaskets.

Cleaning the Condenser Coil

The condenser coil requires regular cleaning, and is recommended every 90 days. In some instances, you may find that there is a large amount of debris and dust or grease accumulated prior to the 90 day time frame. In these cases the condenser coil should be cleaned every 30 days.

If the build up on the coil consists of only light dust and debris, the condenser coil can be cleaned with a simple brush. Heavier dust build-up may require a vacuum or even compressed air to blow through the condenser coil.

If heavy grease is present, there are de-greasing agents available for refrigeration use and specifically for the condenser coils. The condenser coil may require cleaning with the de-greasing agent and then blown through with compressed air.

Failure to maintain a clean condenser coil can initially cause high temperatures and excessive run times. Continuous operation with dirty or clogged condenser coils can result in compressor failures. Neglecting the condenser coil cleaning procedures will void any warranties associated with the compressor or cost to replace the compressor.

DANGER Never use a high pressure water wash for this cleaning procedure as water can damage the electrical components located near or at the condenser coil.

In order to maintain proper refrigeration performance, the condenser fins must be cleaned of dust, dirt and grease regularly. It is recommended that this be done at least every three months. If conditions are such that the condenser is totally blocked in three months, the frequency of cleaning should be increased. Clean the condenser with a vacuum cleaner or stiff brush. If extremely dirty, a commercial-grade condenser cleaner may be required.

DANGER NEVER USE STEEL PADS, WIRE BRUSHES OR SCRAPERS!

Cleaning solutions need to be alkaline based or non-chloride based. Chlorides are also commonly found in hard water, salts, and household and industrial cleaners. If cleaners containing chlorides are used, be sure to rinse and dry thoroughly.

Routine cleaning of exterior can be done with soap and water. Extreme stains or grease should be cleaned with a non-abrasive cleaner and plastic scrub pad. It is always good to rub with the grain of the steel. There are also stainless steel cleaners available which can restore and preserve the finish of the steels protective layer.

CAUTION Never use an acid based cleaning solution! Many food products have an acidic content which can deteriorate the finish. Be sure to clean the steel surfaces of ALL food products.

Gasket Maintenance

Gaskets require regular cleaning to prevent mold and mildew build up and also to keep the elasticity of the gasket. Gasket cleaning can be done with the use of warm soapy water. Avoid full strength cleaning products on gaskets as this can cause them to become brittle and prevent proper seals. Do not use sharp tools or knives to scrape or clean the gasket which could possibly tear the gasket and rip the bellows.

Gaskets can easily be replaced and don't require the use of tools or authorized service technicians. The gaskets are "Dart" style and can be pulled out of the grove in the door and replaced by pressing the new one back into place.

Doors/Hinges

Over time and with heavy use, door hinges may become loose. If the door is beginning to sag, tighten the screws that mount the hinge brackets to the frame of the unit. If the doors are loose or sagging, this can cause the hinge to pull out of the frame which may damage both the doors and the door hinges.

Drain Maintenance

Each unit has a drain located inside the unit which removes the condensation from the evaporator coil and evaporates it into an external condensate evaporator pan. Each drain can become loose or disconnected from moving or bumping the drain. If you notice excessive water accumulation on the inside of the unit, be sure the drain tube is connected from the evaporator housing to the condensate evaporator drain pan. If water starts to collect underneath the unit, you may want to check the condensate evaporator drain tube to be sure it is still located inside the drain pan. The leveling of the unit is important as the units are designed to drain properly when on a level surface. If your floor is not level this can also cause drain problems. Be sure all drain lines are free of obstructions because this can cause water to back up and overflow the drain pans. Warranty service calls for water issues that are not a result of manufacturing issue will not be covered and will be responsibility of customer.

Wiring Diagrams

Model: AWR25

This diagram illustrates the electrical connections for the AWR25 model. Key components include:

The diagram shows the plug connecting to the thermostat display, door switch, lamp, evaporator fan, condenser fan, and the compressor's power circuit. The thermostat receives sensor inputs. The door switch controls the lamp. The compressor circuit is protected by an overload protector and uses starting and run capacitors.

Model: AWF25

This diagram illustrates the electrical connections for the AWF25 model, which includes additional components for defrost and heating functions:

The diagram shows the plug connecting to various components. The AWF25 includes a contactor, thermal cut-off, defrost heater, current relay, and drain heater, indicating a more complex operational cycle including defrost and potentially anti-freeze functions compared to the AWR25.

Warranty Information

Two-Year Parts & Labor Warranty

Arctic Air warrants qualifying new equipment to be free from defects in material or workmanship for two (2) years from the date of original purchase or 30 months after shipment, whichever occurs first. Warranty covers repair/replacement of defective parts and assemblies, including straight time labor and travel charges within 100 miles.

Exclusions:

Additional Three-Year Compressor Warranty

An additional three (3) year warranty covers compressor units for defects in material and workmanship under normal use, starting from the date of original installation, but not exceeding five (5) years and three (3) months after shipment. This extended warranty applies only to the compressor part itself and does not cover other parts, components, or labor charges for replacement. Shipping charges for replacement compressors in the extended period are not covered, and replacement is limited to one (1) compressor during this period.

(Note: This extended warranty is not applicable for ACP counter-top models or models used in mobile/outdoor applications.)

Conditions

All service under this warranty must be performed by a preferred service provider arranged by the Arctic Air Warranty Center (1-855-431-5558). Proof of purchase is required. Service coverage is limited to the United States and Canada.

Limitations & Exclusive Warranty

This warranty is the sole and exclusive remedy. Arctic Air's obligation is limited to repair or replacement of parts, subject to limitations. Arctic Air is not responsible for issues arising from misapplication, mishandling, misuse, harsh chemical action, external causes (extension cords, power fluctuations), lack of proper maintenance, non-factory modifications, or damage from fire, flood, or acts of God.

  1. Arctic Air is not responsible for consequential loss or damages, including economic loss, profit loss, personal injury, property damage, transit damage, or food spoilage.
  2. Arctic Air is not responsible for parts or labor coverage for component failure or damages resulting from improper usage, installation, or maintenance as described in the manual. Additional charges like ferry charges, city torch/burn permits, or labor time to access mobile units are not covered.
  3. Arctic Air equipment is intended for commercial use only; warranty is void if installed in non-commercial applications.
  4. All other warranties, express or implied (merchantability, fitness for a particular purpose), are excluded.

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