Omega OSBS505X 505L Side by Side Refrigerator

Installation + User Manual

Model: OSBS505X | Capacity: 505L

Welcome

Congratulations on purchasing your new Refrigerator!

Omega appliances are proudly owned, distributed, designed and engineered in Australia by Residentia Group Pty Ltd.

Please refer to the warranty chapter at the rear of this manual for information regarding your product's parts and labour warranty, or visit us online at: www.residentiagroup.com.au

Here at Residentia Group, we are customer obsessed and our Support Team are there to ensure you get the most out of your appliance. Should you want to learn more about your unit, and importantly, taking care of the appliance, our Support Team are here to help. You can use our online Support Centre at any time by visiting: www.support.residentiagroup.com.au

Or you can contact us by dialling: 1300 11 HELP (4357)

It is important that you read through the following user manual thoroughly, in order to familiarise yourself with the installation and operation requirements of your appliance, and to ensure optimum performance.

Again, thank you for choosing an Omega appliance and we look forward to being of service to you.

Kind Regards,
The Residentia Team

Customer Care

At Residentia Group, we strongly encourage the use of authentic spare parts to guarantee the best results. When contacting our spare parts team through 1300 11 HELP, or by emailing parts@residentiagroup.com.au, please ensure that you have the model and serial numbers on hand, which are found on your appliances' rating plate.

Safety Information

Important Safety Instructions

Read Carefully and Keep for Future Reference

Read this manual thoroughly before first use, even if you are familiar with this type of product. The safety precautions enclosed herein reduce the risk of fire, electric shock and injury when correctly adhered to. Make sure you understand all instructions and warnings.

Keep the manual in a safe place for future reference, along with the completed warranty card and purchase receipt. If you sell or transfer ownership of this product, pass on these instructions to the new owner.

Always follow basic safety precautions and accident prevention measures when using an electrical appliance. The following statements you will see in this booklet have these meanings:

Usage Conditions and Restrictions

Before Using Your Appliance

This manual explains the proper use of your Omega Refrigerator. Please read this manual carefully before using the product. This manual should be kept in a safe place for handy reference.

This Refrigerator is a domestic appliance which has been manufactured and tested to comply with Australian and New Zealand Standards.

This Refrigerator must only be installed in accordance with the instructions provided. Incorrect installation may cause harm to persons, damage property and void the product's warranty.

Read the following carefully to avoid damage or injury.

IMPORTANT: Check for any damage or marks. If you find the appliance is damaged or marked, you must report it within 7 days if you wish to claim for damage/ marks under the manufacturer's warranty. This does not affect your statutory rights.

Safety Instructions

WARNING: To prevent any damages to your and others' life or property, you have to follow these safety instructions.

WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.

WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

Children & Vulnerable People Safety

WARNING: Risk of suffocation, injury or permanent disability.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

Unpacking

CAUTION: During unpacking, the packaging materials (polythene bags, polystyrene pieces, etc.) should be kept out of reach of children.

Always move the appliance cautiously. Do not use the machine door or the handle to lift the appliance.

WARNING: Do not damage the refrigerant circuit.

WARNING: If you suspect refrigerant leakage, avoid touching the unit or power outlet. Ventilate the room and, if possible, turn off the unit using the circuit breaker. Contact the manufacturer immediately. Refrigerant can cause serious injury upon contact with skin or eyes; seek medical treatment promptly if exposed.

Electrical Connection

CAUTION: Risk of fire and electrical shock!

WARNING: If you are unsure about grounding instructions, consult a qualified electrician or service person. Wait at least 5 minutes before reconnecting the power cord to prevent freezer failure.

WARNING: Incorrect grounding may lead to breakdowns or electric shocks. Use a dedicated outlet; using multiple devices on one outlet may cause fire hazards. Avoid positioning the power plug upwards or in a squeezed space at the back of the fridge to prevent water damage or fire risk.

WARNING: If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or similarly qualified person in order to avoid a hazard.

WARNING: All electrical work must be done in accordance with local and national electrical codes as applicable and should be undertaken by licenced and qualified persons only. Failure to follow these instructions can result in death, fire or electrical shock.

This product operates on 220-240V/50Hz only. It cannot be used with frequencies other than 50Hz.

To ensure safety, the socket and its cable must be capable of withstanding a current of above 10A.

Appliance Placement

Appliance Use

WARNING: Risk of fire, explosion, electric shock or damage to the appliance.

WARNING: Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.

WARNING: The refrigerant (R600a) is flammable. Symbol ISO 7010 W021 WARNING: Risk of fire/flammable materials!

Care & Cleaning

CAUTION: Risk of injury or damage to the Refrigerator.

WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.

Disposal of the Appliance

Declaration of Compliance

When you have unpacked the appliance, make sure that it has not been damaged in any way. If you have any doubts at all, do not use it: contact a professionally qualified person. Keep packing materials such as plastic bags, polystyrene, or nails out of the reach of children because these are dangerous to children.

Your Refrigerator

Components, Parts and Accessories

Your Refrigerator comes with the following accessories:

Diagram Description: The diagram shows the interior layout of the side-by-side refrigerator. The left side is the freezer compartment (A), and the right side is the fridge compartment (B). Within the freezer compartment, there are door trays (C) and glass shelves (D). Within the fridge compartment, there are glass shelves (E) and door trays (H). Below the main compartments are a freezer drawer (F) and a fridge crisper drawer (G).

Product Dimensions

The dimensional diagrams for this refrigerator provide essential information about its size and layout. These diagrams detail the fridge's measurements enabling you to plan its placement effectively.

Diagram Description: Two diagrams illustrate the refrigerator's dimensions. The first shows a front view with labels A (Height), B (Width), C (Depth), D (Shelf Depth), and E (Total Depth). The second shows a side view with labels A (Height), D (Shelf Depth), F (Total Depth), G (Width), H (Door Height), and I (Door Opening Angle indicator).

Dimensions (mm)
Label Measurement Label Measurement
A 911 A 911
B 636 D 551
C 1780 F 1665
D 551 G 557
E 1726 H 1081
I 19.8

Installing Your Refrigerator

Transportation

Positioning Your Refrigerator

Diagram Description: A diagram indicates recommended clearances around the refrigerator: at least 10cm on the top and sides, and 5cm at the back.

Adjustable Levelling Feet

After Installation

Climate Classes

Glass Shelves

CAUTION:

Installing the Glass Shelves

Removing the Glass Shelves

Door Racks

Installing the Door Racks

Removing the Door Racks

Operating Instructions

Before First Use

IMPORTANT: This Refrigerator is not meant for built-in use.

Starting Your Refrigerator

Control Panel

Your Refrigerator comes with the following accessories:

Diagram Description: The control panel features a digital display for fridge temperature (A) and freezer temperature (C). Buttons for controlling the fridge compartment (B) and freezer compartment (D) are present. A Function button (H) cycles through modes, with icons indicating Fast Chill (E), Fast Freeze (F), and Vacation Mode (G). A Lock button (J) activates the Child Lock feature, indicated by an icon (I).

Functions Selection

Pressing the "Function" button will cycle through the three refrigerator functions with each press.

Freezer Compartment Settings

The default temperature of the freezer is set to -18°C.

To adjust the temperature, press the Freezer Compartment Button to cycle through the available set temperatures ranging from -15°C to -23°C.

WARNING: Avoid placing fresh foods directly on frozen foods.

Fridge Compartment Settings

The default temperature of the fridge is set to 5°C.

To adjust the temperature, press the Fridge Compartment Button to cycle through the available set temperatures ranging from 0°C to 6°C.

Deactivating The Fridge Compartment

To deactivate the Fridge Compartment, press and hold the Fridge button for 10 seconds. When the fridge compartment is switched off, the temperature display for the fridge will turn off.

In the off state, if you want to restart the fridge function, long press the Fridge Compartment button for another 10 seconds.

Child Lock

While in Child Lock mode, the refrigerator's control panel disables the functionality of other buttons, ensuring the safety of settings and preventing accidental changes by children.

Open Door Alarm

Should any door remain open for longer than 1 minute, the alarm will alert users to close it promptly.

Other Product Features

Food Storage Advice

CAUTION: Avoid direct contact between food, especially oily items, and the refrigerator liner. Promptly clean any oil or oily food stains to prevent prolonged contact, which can lead to liner corrosion and cracking.

The Freezer Compartment is ideal for storing pre-frozen food, making ice cream, and producing ice cubes. The Fridge Compartment is suitable for freezing fresh food.

If the refrigerator is left empty for extended periods, switch it off, defrost, clean, dry, and leave the door open to prevent mould growth.

Please consider the actual product situation for best practices.

Food Storage Cautions

Fridge Location Guide
Food Type Fridge Location
Butter & Cheese Upper Door Tray
Eggs Door Tray
Fruit, Vegetables, Salad Crisper Drawer
Meat, Sausages, Cheese, Milk Lowest Shelf Above Crisper
Dairy Products Upper Area or Door Tray
Canned Food and Cans Upper Area or Door Tray
Drinks, Bottles and Tubes Door Tray

Freezer Storage

The freezer compartment serves multiple purposes such as storing deep-frozen food, making ice cubes and freezing food.

NOTE: Ensure that the freezer compartment door is closed properly to maintain proper freezing conditions.

Purchasing Frozen Food

Freezing Fresh Food

Freezer Location Guide
Food Type Freezer Location
Small Frozen Food Door Tray
Packaged Frozen Foods Freezer Drawer
Fish, Meat and Ice Cream Lower Area or Freezer Drawer

Note: The above is a recommended guide.

Frozen Storage Recommendations

These times vary depending on the type of food. The food that you freeze can be preserved from 1 to 12 months (minimum at -18°C).

Food Type Storage Time
Bacon, Casseroles and Milk 1 Month
Bread and Ice Cream 2 Months
Sausages and Pies 2 Months
Prepared Shellfish 2 Months
Oily fish 2 Months
Non-oily Fish and Shellfish 3 Months
Pizza, Scones and Muffins 3 Months
Ham, Cakes and Biscuits 4 Months
Beef and Lamb chops 4 Months
Poultry Pieces 4 Months
Butter 6 Months
Eggs (Whole and Yolks) 6 Months
Blanched Vegetables 6 Months
Cooked Crayfish 6 Months
Raw Minced Meat 6 Months
Raw Pork 6 Months
Fruit (Dry Or In Syrup), Egg Whites 12 Months
Raw Beef or Raw Lamb 12 Months
Whole Chicken 12 Months
Fruit Cakes 12 Months

Note: The above is a recommended guide.

Cleaning & Maintenance

Defrosting

Automatic Defrosting: With a built-in program, the unit controls the frequency and duration of freezer defrosting, eliminating the need to manually defrost the freezer.

Prior to Cleaning Your Refrigerator

LED Light Replacement

Only a professional should replace the LED light source in this product.

Cleaning

Precautions for internal and external cleaning of the refrigerator:

Vacation Mode

Before leaving for vacation, it's recommended to keep the refrigerator running continuously and leave foods that can be stored for a short time. If you decide to stop the refrigerator, remove all foods, disconnect the power plug, clean the inside of the refrigerator thoroughly, and leave the door open to prevent abnormal odours.

Please refer to page 12 on more Vacation Mode information.

Power Failure

Short-term power failures usually do not significantly affect the refrigerator's temperature. However, during prolonged power outages, reduce the frequency of opening the refrigerator and avoid placing fresh foods inside to prevent a rapid increase in temperature. If you anticipate a power failure, you can activate the Fast Freeze function in advance to maintain the refrigerator's temperature at the lowest setting.

Shutdown

Generally, it's not advisable to shut down the refrigerator or turn off the power switch as it may affect the refrigerator's lifespan.

Energy Saving Tips

Button Failure

If you experience button failure, please check the control panel to see if the fridge is in Child Lock mode. When the fridge is in Child Lock mode, all buttons are disabled and won't function.

Low Voltage

Low voltage may prevent the compressor from starting. Consider purchasing a pressurizer of more than 1000W for the appliance's installation area to better protect your fridge.

Long Chilling Time

In high ambient temperatures, the appliance may take longer to begin chilling.

Hot Middle Beams

Feeling hot on the middle beams after the appliance has been running for some time is considered a normal phenomenon.

Noise

Initially, the fridge may operate at a higher speed to cool quickly, resulting in louder sounds. Once the internal temperature reaches a certain level, the noise will decrease. Various sounds, such as those from the compressor starting or ending its operation, parts expanding or contracting, or control devices operating, are normal.

Compressor Heat

During operation, the compressor may become hot. Avoid touching the compressor, as it can cause serious injury. The outer temperature of the compressor can reach up to 80°C, so caution is advised.

Long Running Time

In high ambient temperatures or when the fridge is filled with a large amount of fresh food, it may take longer to cool down until the appliance reaches the set temperature.

Dew Drops

When external air flows into the cool inner surface of the fridge, dew drops can form. During humid or rainy weather, dew drops can also form on the outer side of the fridge. This is a natural phenomenon. Wipe the water drops with a dry cloth.

Troubleshooting

For Minor Faults

Problem Possible Cause Solution
No display on the display panel The mains plug of the appliance is not in the socket properly. Check whether the power is on.
Alarm sound Door is slightly open or not close more than 1 minute. Close the door completely.
The compressor does not work It's under defrosting mode It's normal for defrosting;
Power is not connected well. Check whether the power is connected well
The fridge has recently been disconnected for a period of time. It takes some hours for the fridge to cool down completely
Compressor runs too long Put too much fresh or hot food. Hot food will cause the fridge to run longer until the desired temperature is reached
Doors are opened too frequently or too long. Warm air entering the fridge causes it to run longer. Open the door less often
Vibrating noise Floor is uneven or weak Be sure floor is level and solid and can adequately support fridge
Items placed on the top of the fridge are vibrating Remove items
Fridge is touching wall or cabinets Move fridge so that does not touch the wall or cabinets

For Serious Faults

Some minor faults can be fixed by referring to the table above, however if an emergency or serious fault occurs, immediately set all controls to their off positions and disconnect the power from the source.

If a serious fault occurs, DO NOT attempt to repair the Refrigerator yourself, instead wait for a service agent to do so.

For assistance or to organise an authorised service agent contact our After Sales Support by calling 1300 11 4357, or by emailing support@residentiagroup.com.au.

Please note that if a service agent is asked to attend whilst the product is under warranty and finds that the problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.

The appliance must be accessible for the service agent to perform any necessary repair. If your appliance is installed in such a way that a service agent is concerned that damage will be caused to the appliance or your kitchen, then they will not complete a repair.

Please refer to the Warranty Information to learn more.

Purchase Details

For future reference, please record the following information which can be found on the rating plate and the date of purchase which can be found on your sales invoice.

Store Details

Store Name:

Address:

Telephone: | Purchase Date:

Product Details

Model No.: OSBS505X

Serial No.:

Attach your receipt to this page

Notes

This section is for personal notes.

Warranty Information

WARRANTY TERMS AND CONDITIONS REFRIGERATORS

This document sets out the terms and conditions of the product warranties for Residentia Group Appliances. It is an important document. Please keep it with your proof of purchase documents in a safe place for future reference should you require service for your Appliance.

  1. In this warranty
    • 'acceptable quality' as referred to in clause 10 of this warranty has the same meaning referred to in the ACL;
    • 'ACL' means Trade Practices Amendment (Australian Consumer Law) Act (No.2) 2010;
    • 'Appliance' means any Residentia Group product purchased by you accompanied by this document;
    • 'ASR' means Residentia Group authorised service representative;
    • 'Residentia Group' means Residentia Group Pty Ltd of 165 Barkly Ave, Burnley VIC 3121, ACN 70 600 546 656 in respect of Appliances purchased in Australia;
    • 'major failure' as referred to in clause 10 of this warranty has the same meaning referred to in the ACL and includes a situation when an Appliance cannot be repaired or it is uneconomic for Residentia Group, at its discretion, to repair an Appliance during the Warranty Period;
    • 'Warranty Period' means:
      • where the Appliance is used for personal, domestic or household use (i.e. normal single family use) as set out in the instruction manual, the Appliance is warranted against manufacturing defects for 36 months, following the date of original purchase of the Appliance;
    • 'you' means the purchaser of the Appliance not having purchased the Appliance for re-sale, and 'your' has a corresponding meaning.
  2. This warranty only applies to Appliances purchased and used in Australia and is in addition to (and does not exclude, restrict, or modify in any way) any non-excludable statutory warranties in Australia.
  3. During the Warranty Period Residentia Group or its ASR will, at no extra charge if your Appliance is readily accessible for service, without special equipment and subject to these terms and conditions, repair or replace any parts which it considers to be defective. Residentia Group or its ASR may use remanufactured parts to repair your Appliance. You agree that any replaced Appliances or parts become the property of Residentia Group. This warranty does not apply to light globes, batteries, seals, filters or similar perishable parts.
  4. Parts and Appliances not supplied by Residentia Group are not covered by this warranty.
  5. You will bear the cost of transportation, travel and delivery of the Appliance to and from Residentia Group or its ASR. If you reside outside of the service area, you will bear the cost of:
    • travel of an authorised representative;
    • transportation and delivery of the Appliance to and from Residentia Group or its ASR, in all instances, unless the Appliance is transported by Residentia Group or its ASR, the Appliance is transported at the owner's cost and risk while in transit to and from Residentia Group or its ASR.
  6. Proof of purchase is required before you can make a claim under this warranty.
  7. You may not make a claim under this warranty unless the defect claimed is due to faulty or defective parts or workmanship. Residentia Group is not liable in the following situations (which are not exhaustive):
    • the Appliance is damaged by:
      • accident
      • misuse or abuse, including failure to properly maintain or service
      • normal wear and tear
      • power surges, electrical storm damage or incorrect power supply
      • incomplete or improper installation
      • incorrect, improper or inappropriate operation
      • insect or vermin infestation
      • failure to comply with any additional instructions supplied with the Appliance;
    • the Appliance is modified without authority from Residentia Group in writing;
    • the Appliance's serial number or warranty seal has been removed or defaced;
    • the Appliance was serviced or repaired by anyone other than Residentia Group, an authorised repairer or ASR.
  8. This warranty, the contract to which it relates and the relationship between you and Residentia Group are governed by the law applicable where the Appliance was purchased.
  9. To the extent permitted by law, Residentia Group excludes all warranties and liabilities (other than as contained in this document) including liability for any loss or damage whether direct or indirect arising from your purchase, use or non use of the Appliance.
  10. For Appliances and services provided by Residentia Group in Australia, the Appliances come with a guarantee by Residentia Group that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the Appliance repaired or replaced if the Appliance fails to be of acceptable quality and the failure does not amount to a major failure. The benefits to you given by this warranty are in addition to your other rights and remedies under a law in relation to the Appliances or services to which the warranty relates.
  11. At all times during the Warranty Period, Residentia Group shall, at its discretion, determine whether repair, replacement or refund will apply if an Appliance has a valid warranty claim applicable to it.
  12. Missing parts are not covered by warranty. Residentia Group reserves the right to assess each request for missing parts in a case by case basis. Any parts that are not reported missing in the first week after purchase will not provide free of charge.
  13. To enquire about claiming under this warranty, please follow these steps:
    • carefully check the operating instructions, user manual and the terms of this warranty;
    • have the model and serial number of the Appliance available;
    • have the proof of purchase (e.g. an invoice) available;
    • telephone the numbers shown below.
  14. You accept that if you make a warranty claim, Residentia Group and its ASR may exchange information in relation to you, in order to enable Residentia Group to meet its obligations under this warranty.

IMPORTANT

Before calling for service, please ensure that the steps in point 13 have been followed.

Contact Service: Please call 1300 11 HELP (4357)

The Australian Consumer Law requires the inclusion of the following statement with this warranty:

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Models: OSBS505X 505L Side by Side Refrigerator, OSBS505X, 505L Side by Side Refrigerator, Side by Side Refrigerator, Refrigerator

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