Mcombo Power Lift Recliner: Assembly, Operation, and Safety Manual

Disclaimer

We ask that you read this manual completely before assembling and operating your new Mcombo Power Lift Recliner. Mcombo is not responsible for any damage or injury incurred due to improper or unsafe use of the Mcombo Power Lift Recliner. Mcombo specifically disclaims responsibility for any bodily injury or property damage that may occur during any use that does not comply with applicable federal, state, or local laws or ordinances.

I. Safety Guidelines

MANDATORY! ? Read the safety and other instructions before using your Mcombo® Recliner. Failure to follow the guidelines, warnings in this manual and those located on your product can result in personal injury or product damage and will void the product warranty.

DANGER ⚠️

• To prevent suffocation, keep plastic bags away from children. ?️❌
• Do not allow children to play on or near the chair when in use. Serious injury or death could occur if a child is under the chair when the chair is in motion.
• Keep cord out of reach of small children, and do not use where it may be a trip hazard.
• Plug directly into a wall outlet. Do not use an extension cord or adapter. ?❌
• Avoid exposing upholstered chair to burning cigarettes or cigars, open flames, and high temperatures. ?❌
• Do not use this product if it is wet, in water, around water or any liquid. ?❌
• Always leave in an upright and closed position. Keep hands and feet clear of mechanism and all moving parts. Footrest must be completely closed before getting in or out of the chair. Only the occupant should operate the chair.
• Before moving the product, disconnect the electrical plug from the wall outlet and secure the mechanism to prevent unexpected lifting and movement of the chair.

WARNING ❗

• Weight Capacity: 320 lbs. ⚖️
• Do not use outdoors. INDOOR USE ONLY. ?
• To avoid tip over, do not put your weight against the back of the chair.
• Do not stand, sit, or place extra weight on the arms, back or open footrest.
• Do not use this product if it is damaged. Do not use attachments or substitute parts.
• Do not use this product if you have poor circulation, are mobility-impaired, or cannot sense heat, except as directed by your health care provider.
• Do not operate the unit until the back is installed and locked.
• Do not attempt to disassemble or repair the actuator or pump; no serviceable parts are inside.
• Do not allow electrical cord to be pinched between moving parts or between the frame and the floor. Do not place cord under carpet or in a location where it could become worn.
• Do not use pillow, blanket, or other cover between occupant and chair surface when heat is engaged.
• Do not attempt to disconnect the power plug by pulling the power cord. Always hold the power plug and pull it out. ?
• Closely supervise children and disabled persons using this product.
• To reduce the risk of head entrapment and other injuries, keep children and pets away from openings and moving parts in and around furniture.
• Unplug power cords from outlet before relocating or troubleshooting.
• This product has many moving parts; serious injury can occur if not used properly. Keep hands, fingers, and body parts away from the mechanism.
• To exit the unit safely and prevent a tripping hazard, bring the back upright and close the footrest.
• Place tables and area rugs at a distance to allow the footrest to fully extend without rubbing or interference.
• Check the condition of the power supplies, electrical cords, plugs, and connectors often. Keep the power supplies and electrical cords away from heat sources. Never operate the unit with a damaged power supply, electrical cord, plug or connector.
• This product is not intended for use as a health care device. Some medications and physical limitations may impair your ability to operate this product in a safe manner. Consult your physician if you are taking prescribed or over the counter medication, or if you have physical limitations.
• Do not charge your device into the USB charge ports over 24 hours. ?
• Do not charge any devices over 5V/2A with the USB charge ports. ?
• Do not overlay the USB charge ports with other heat-dissipating electronic products. This may prevent heat dissipation and cause overheating or melting.
• Users of medical devices should contact their health care provider before using this product.
• Unplug the power cord immediately if you detect strange odors or fumes coming from the chair. Contact your Mcombo Customer Support.
• Burns may result from improper use and care of internal heating parts. To avoid risk of burns, do not use pins, do not allow heating pad area to become wet, and do not remove upholstery cover.
• The chair is intended for a single occupant, not exceeding 320 pounds. Do not operate the chair with more than one occupant in or on any part of the chair.
• If you give this product to someone else, you must include this owner's manual.

Symbols Information

The symbols below represent labels used on the product to identify warnings, mandatory actions, and prohibited actions. It is especially important for you to read and understand these symbols completely. Do not remove these labels from your product. Please note that not all the symbols may be used on your chair.

• Read and follow the information in the owner's manual ?
• Weight capacity: 320 lbs ⚖️
• Do not connect an extension cord to the AC/DC converter or the battery charger ?❌
• Do not place objects under the footrest when lift chair is in fully reclined position ?
• Do not cover or place the external transformer and other objects under lift chair ?
• Pinch/Crush Points Hazard ?
• Electrical Hazard ⚡
• Class II Equipment ?
• Indoor Use Only ?

Purchaser's Agreement

By accepting delivery of this product, you promise that you will not change, alter, or modify this product or remove or render inoperable or unsafe any guards, shields or other safety features of this product. You will not refuse or neglect any retrofit kits that Mcombo may provide to enhance and preserve the safe use of this product.

II. Assembly Instructions

Notice ℹ️

1. Please read these instructions thoroughly before using.
2. Do not plug the power supply in until assembly is complete.
3. Choose a location for the lift chair that is close to an electrical outlet (1 power outlet required).

Shipping and Delivery

This chair comes with 2 boxes, and the carrier may deliver them on different days. Please make sure your delivery is complete. Please contact us (See "Mcombo Customer Support" on Page) immediately if anything is missing or damaged.

Unpacking

Carefully unpack all items and lay out contents for inspection. Remove any packaging tape or supplies.

Parts List ℹ️ NOTE: Use Mcombo parts only for all replacements.

• A: Seat x1
• B: Right Armrest x1
• C: Left Armrest x1
• C1: Backrest x1
• D: Lift Remote x1
• E: Angle Power Cord x1
• F: Anti-tip x2
• G: Rack circular gasket x2 (Spare parts)

Assembly Steps

Step 1 Armrest Assembly

1. Ensure the armrest which has a USB charge port is located on the right of the seat.
2. Slide the left and right armrest into the brackets of the seat. (Illustration shows the armrests being inserted into the seat frame.)
3. Press each armrest down as far as it will go.

NOTE: Ensure the two connections on each armrest are both inserted onto the seat tightly.

ATTENTION ❗ Ensure the two connections on each armrest are all inserted onto the seat tightly.

Step 2 Backrest Assembly

1. Align the brackets of the backrest at the clips of the seat-back. (Illustration shows the backrest brackets aligning with the seat-back clips.)
2. Push firmly the brackets into the seat-back. Listen for a "click" on each side to ensure the backrest is locked in properly.

NOTE: Pull up the backrest to check if it is locked in place.

ATTENTION ❗ Remove the plastic cap before assembling the backrest.

Step 3 Lift Connections

1. Connect the chairs according to the following wiring diagram. (Diagram illustrates the electrical connections between the chair components and the power box.)
2. Attach the chair-back to the velcro on the boom of the chair base.

Step 4 Anti-tip Part Assembly

1. Place the Anti-tip parts (F) near the boom of the base.
2. Align the screws with the holes then tighten the wing screws. (Illustration shows the anti-tip parts being attached to the base of the chair.)

Step 5 Final Check

1. Make sure both metal brackets on each armrest are mounted on the base. (There are two metal brackets on each side of the base; inserting into only one bracket can cause the armrest to fall apart from the seat.)
2. Make sure the backrest inserts are locked to the base. (Pull up the backrest to check if it is locked in place.)
3. Make sure all wires are connected tightly.
4. Make sure all wires are not placed on the boom of the rack and will not be pressed by the frame. (If the wire is pressed by the frame, it will break and the chair will stop working.)
5. Make sure the anti-tip fitting screws are tightened.

III. Disassembly Instructions

Notice ℹ️

1. Ensure the chair is in seated position and its footrest returns to original position.
2. Please unplug the power cord before disassembling.
3. Please refer to the installation steps from back to front and disassemble the chair in reverse order.

Step 1 Disassemble Backrest

1. Push the metal ears of the backrest inserts outward (Refer to arrow direction ➡️).
2. After unlocking the metal lugs on both sides of the backrest, hold the boom part of the backrest and pull it vertically upward.

ATTENTION ❗ After unlocking the metal tabs on both sides of the backrest, pull the backrest upward.

Step 2 Disassemble Armrest

NOTE: 1. The backrest must be removed first. 2. It is best to remove armrests with two people. 3. When lifting the armrest, be sure to hold the boom of the armrest to avoid damaging the handrail bag and cup holder.

1. Use your knees to find a support point on the seat and press on the base with your own strength.
2. Hold the two marked positions at the boom of the armrest and lift the armrest vertically upward. (Refer to arrow direction ➡️ and the circular marking area.)

ATTENTION ❗ Shake the armrest slightly to loosen the brackets, making it easier to detach from the base.

IV. Operating Instructions

Operation Precautions

1. Do not use an extension cord. ?❌
2. Do not exceed the recommended weight limit. ⚖️❌
3. Do not use attachments not recommended by the manufacturer.
4. Do not use outdoors. INDOOR USE ONLY. ?
5. Keep the backrest at least 15.7 inches away from the wall before using. ↔️
6. Use this lift only for its intended use as described in the operating instructions.
7. Keep dry. Do not operate in a wet or moist environment. ?❌
8. Keep all cords away from heated surfaces and pinch points.
9. Ensure the hand control is out of the way before sitting in the chair.
10. Always leave the lift chair in an upright and closed position when not in use.
11. Periodically check the hand control and all power cords for visible damage.
12. Do not use the footrest as a seat, or for purposes outside its intended use.
13. Do not lean or apply downward force to the chair-back while in a reclined position.

NOTE: If you discover a problem at any point during the setup and positioning of your lift chair, stop and contact Mcombo Customer Support immediately. To avoid personal injury and/or product damage, do not plug the unit into the electrical outlet until the problem is corrected, and do not attempt to fix electrical problems yourself.

Lift Operation Instruction

LIFT (UP)

Press and hold the UP button to raise the chair to the full-lift position. Press and hold the UP button to return to the seated position from the reclined position.

LIFT (DOWN)

Press and hold the DOWN button to lower the chair to the seated position. Press and hold the DOWN button to raise the footrest and recline the chair back.

V. Troubleshooting

The following troubleshooting FAQs should summarize what you need to know about your lift chair. If at any time you do not feel comfortable performing the troubleshooting steps listed in this manual, please contact Mcombo Customer Support for service.

Questions & Answers

IMPORTANT: If the lift recliner still does not operate properly, please contact Mcombo® Customer Support for help and never attempt to make any repairs or adjustments yourself.

Lift Motor Replacement:

NOTE: ℹ️ 1. Take an original boom picture for reference before disassembling. 2. The disassembled small parts need to be put away to prevent falling into the rack.

Step 1 Turn the Chair to the Left

First, turn the chair to the left, with the right armrest upward. Be careful not to break the wire of the USB charge ports. ?

Step 2 Remove Bolts

Describe the process: (1) Identify the original position of the paper clip. (2) Twist the paper clip to unlock. (3) Pull out the paper clip. (4) Pull out the bolt.

Repeat "Step 2" with the other end of the lift motor.

Step 3 Remove Old Lift Motor

Step 4 Replace the New Lift Motor

Replace the new lift motor. NOTE: Please note that the motor of the lift motor must face the ground; be careful not to install it backwards, otherwise the lift motor will break. ↩️❌

Step 5 Install Bolts

Describe the process: (1) Insert the bolt. (2) Insert the paper clip.

Insert bolts and paper clips at both ends of the lift motor.

Step 6 Final Check

Check & Confirm:

1. Make sure bolts and paper clips are fully inserted. ✔️
2. Make sure the lift motor is installed in the correct direction. ✔️
3. Make sure the wires are not crushed by the seat frame. ✔️

VI. Warranty

LIMITATIONS APPLICABLE TO ALL WARRANTIES

All warranties begin on the date of delivery. All warranties are to the original purchaser from EXACME/MCOMBO® ONLY.

• EXACME/MCOMBO® will replace the defective parts or send replacement chairs provided that the warranty parts have not been subjected to misuse, abuse, or improper service by the consumer, for example, damaged wire arising in consequence of negligence or improper operation.
• Exclusions also include components with damage caused by:
  • Contamination
  • Abuse, misuse, accident, or negligence
  • Commercial use, or use other than normal
  • Improper operation, maintenance, or storage

EXACME/MCOMBO® will pay standard shipping rates on all warranted parts for the first year. We can also sell you replacement parts for a discount price when your chair is out of warranty policy.

NOTE: For lift chairs beyond the limited manufacturer warranty period and scope, Mcombo can also provide replacement service, but a basic charge will be applied according to the circumstances.

VII. Return/Replacement Policy

EXACME/MCOMBO® All lift recliners come with a 30-day return/replace policy. During this time, we will cover the shipping cost of return and replacement for defective and damaged chairs by providing a pre-paid return label or pick-up service for customer convenience.

NOTE: (1) Please disassemble the chair before you return it, otherwise there will be a huge cost due to its size, which could even exceed your order amount. (2) Please do not purchase a return label for a damaged/defective chair yourself. (3) If you have any problem returning the chair, please contact us immediately; we will do our best to help you with a reasonable solution.

EXACME/MCOMBO® is not responsible for returns made by customer mistake, change of mind, or other non-quality issues. NOTE: The customer is responsible for freight costs unless the chair is defective. Chairs returned due to being refused delivery by the customer or deemed undeliverable by the freight carrier are subject to a 20% restocking fee.

Why don't we recommend returning the item by yourself?

• Huge cost
• Need you to take the box to the UPS facility

VIII. Care and Maintenance

Your Mcombo® power lift chair will provide years of superior performance and satisfaction with regular care and maintenance. To maintain the finish quality of your "assistant", please follow the guidelines and cleaning procedures provided below.

NOTE: ℹ️

• Do not place your chair in direct sunlight, as sunlight causes fading. ☀️❌
• Do not smoke cigarettes while seated in or using your chair. ?❌
• Avoid extreme changes in temperature by arranging the chair away from radiators, heat, and air vents.

Cleaning Precautions:

• Do not use solvent-type cleaners to spot clean.
• Do not saturate fabric.
• Please be careful that pet scratches may cause fabric or leather to break. ?❌

Fabric Care

• Inspect the fabric on a regular basis for any pulls, tears, or gaps.
• Frequent vacuuming or light brushing with a nonmetallic, stiff bristle brush to remove dust and grime is recommended.
• When liquid spills onto the fabric, please immediately wipe off liquid spills with a dry or lightly dampened clean white cloth, sponge, or paper towel.

Faux Leather Care

• Wipe leather down regularly with a clean, dry microfiber cloth.
• For more stubborn dust, dampen the cloth with distilled water. Make sure that the cloth is not soaking wet. Never let water soak into the leather.
• Always be sure to use a soft cloth and never use an abrasive brush or scrubber, as this can scratch and damage the leather.

Electronics Care

• Inspect all wiring harnesses to make sure they are not damaged or stuck under the chair.
• Keep all electronics free from moisture and temperature extremes.
• Check electrical components frequently for signs of corrosion and replace as necessary.
• Contact Mcombo Customer Support if damage is present; do not fix it yourself.

Disposal & Recycling

Your lift chair must be disposed of according to applicable local and national statutory disposal regulations. Contact your local waste disposal agency for information on the proper disposal of lift chair packaging, metal/wood frame components, fabric, and electronic components.

IX. Mcombo Customer Support

If for any reason, Mcombo has fallen short of your expectations, or if you have any questions and suggestions, please refer to the following contact information. Mcombo will do its best to work with you to ensure you are entirely satisfied.

? 1-323-597-1109 | ? 1-877-608-0775

✉️ sales@mcombo.com (Respond within 24 hours)

Addresses:

• 2411 Bear Corbin Rd STE 1 New Castle, DE, 19720
• 2808 Vail Ave Commerce, CA, 90040

X. Feedback

Mcombo is dedicated to providing premium products for customers; Mcombo believes listening to customers is the way to create great products.

We'd love to hear your feedback regarding our products.

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Ratings: Easy to assemble ✔️ | Comfort ✔️ | Support ✔️ | Value for money ✔️

LET US KNOW...

CUSTOM-MADE SERVICE

Do you have any specified requirements for chair size, color, style, material, or more? Do not hesitate to contact Mcombo if you have any questions. Mcombo would be glad to provide personalized service and products to meet all your needs.

TIP: Take a picture of this page and send it to us via email (sales@mcombo.com). We will reply to you within 24 hours.