Hoover Washing Machine - User Manual

1. GENERAL SAFETY RULES

This appliance is intended for household and similar applications such as staff kitchen areas, farm houses, hotels, motels, bed and breakfast environments. Commercial use by expert or trained users is excluded. Use inconsistent with this may reduce appliance life and void the warranty. Damage arising from non-domestic use is not accepted by the manufacturer.

This appliance can be used by children aged 8 years and above, and persons with reduced physical, sensory or mental capabilities or lack of experience, if given supervision or instruction on safe use. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

Children should be supervised to ensure they do not play with the appliance. Children under 3 years should be kept away unless continuously supervised.

If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.

Only use the hose-sets supplied with the appliance for the water supply connection (do not reuse old hose-sets).

Water pressure must be between 0.05 MPa and 0.8 MPa.

Make sure carpets or rugs do not obstruct the base or any ventilation openings.

The OFF condition is reached by placing the reference mark on the programmes control/knob in the vertical position. Any other position sets the machine in ON condition (for models with a programmes knob).

Safety Instructions

After installation, the appliance must be positioned so that the plug is accessible.

The maximum load capacity of dry clothes depends on the model used (see control panel).

For product technical specifications, refer to the manufacturer website.

Before cleaning or maintaining, unplug the appliance and turn off the water tap.

Make sure the electrical system is earthed. Seek qualified professional assistance if not.

Do not use converters, multiple sockets, or extension cords.

WARNING: Water may reach very high temperatures during the wash cycle.

Make sure there is no water in the drum before opening the door.

Do not pull on the power cord or appliance to unplug the machine.

Do not expose the washing machine to rain, direct sunlight, or other weather elements. Protect from possible freezing.

When moving, do not lift the washing machine by the knobs or detergent drawer. Never rest the door on the trolley during transport. Two people are recommended for lifting.

In case of fault or malfunction, turn off the machine, close the water tap, and do not tamper with the appliance. Immediately contact the Customer Service Centre and use only original spare parts. Failure to observe these instructions may jeopardise appliance safety.

By placing the CE mark on this product, Hoover confirms compliance with all relevant European safety, health, and environmental requirements.

2. INSTALLATION

Release the power cord and drain hose from the securing clip at the rear of the machine.

Remove the 2 or 4 transportation screws (A) on the back and the 2 or 4 flat washers, rubber bungs, and plastic spacer tubes (B), as illustrated in Figure 1.

If the washing machine is built-in, unscrew the 3 or 4 transportation screws (A) and remove the corresponding washers, bungs, and spacer tubes (B).

During screw removal, spacer tubes may fall inside the product. These can be removed by tilting the product forward and recovering them from the floor or inside the base.

Cover the open transportation screw holes with the 2 or 4 plastic caps included in the instruction bag.

WARNING: Keep packaging materials away from children.

Place the corrugated plastic sheet, found on top of the appliance during unpacking, into the base of the appliance as shown in Figure 2 (consider version A, B, or C according to your model).

Figure 1 Description:

Illustrates the removal of transportation screws (A) and associated parts (B) from the rear of the washing machine.

Figure 2 Description:

Shows the placement of the corrugated plastic sheet into the base of the appliance, with different versions (A, B, C) indicated.

Hydraulic Connections

Connect the water hose to the water supply tap (Figure 3) using only the supplied hose (do not reuse old hose-sets).

Some models may include one or more of the following features:

• HOT&COLD (Figure 4): For higher energy savings, connect to both hot and cold water mains. Connect the grey tube to the cold water tap and the red one to the hot water tap. The machine can be connected to the cold water tap only; in this case, some programs may start a few minutes later.
• AQUASTOP (Figure 5): A device on the supply tube that stops water flow if the tube deteriorates. A red mark will appear in window "A" and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".
• AQUAPROTECT – SUPPLY TUBE WITH GUARD (Figure 6): If water leaks from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. Contact the Customer Service Centre to replace the supply tube.

Figure 3 Description:

Shows connecting the water hose to the tap.

Figure 4 Description:

Illustrates the HOT&COLD water connection with grey and red tubes.

Figure 5 Description:

Depicts the AQUASTOP device and its operation.

Figure 6 Description:

Shows the AQUAPROTECT supply tube with its containment sheath.

Setting

The washing machine should be installed so the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into a drain pipe between 50 cm and 85 cm height above the floor, using the curved drain hose support. If an under-sink connection is used, the drain hose must be routed above the sink's overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (Figure 7).

• Maximum height for water fill hose: 100 cm.
• Minimum distance from wall for drain hose: 4 cm.
• Drain hose height: minimum 50 cm, maximum 85 cm.

Figure 7 Description:

Illustrates correct and incorrect drain hose installation, including height requirements and overflow vent consideration.

Appliance Levelling

Level the appliance using the feet as illustrated in Figure 8:

1. Turn the nut clockwise to release the screw.
2. Rotate the foot to raise or lower it until it touches the floor.
3. Lock the foot by screwing in the nut until it tightens against the bottom of the washing machine.

Plug in the appliance.

WARNING: Contact the Customer Service Centre if the power cord needs replacement.

Figure 8 Description:

Shows the process of adjusting the appliance feet for levelling.

Detergent Drawer

The detergent drawer is split into 3 compartments as illustrated in Figure 9:

• Compartment "1": for prewash detergent.
• Compartment " ? ": for special additives, softeners, starch fragrances, etc.

WARNING: Only use liquid products; the washing machine is set to automatically dose additives during the last rinse.

• Compartment "2": for washing detergent.

A liquid detergent cup is also included in SOME MODELS (Figure 10). To use it, place it in compartment "2". This way, liquid detergent will only enter the drum at the right time. The cup can also be used for bleach when the "Rinse" program is selected.

WARNING: Some detergents are not designed for use in the dispenser drawer but are supplied with their own dispenser that is placed in the drum directly.

WARNING: Installation faults are not covered by the manufacturer's warranty.

Figure 9 Description:

Shows the detergent drawer with its three compartments labelled 1, 2, and the additive compartment (indicated by a symbol).

Figure 10 Description:

Illustrates the liquid detergent cup.

3. PRACTICAL TIPS

Load Tips

WARNING: When sorting laundry, make sure:

• Metallic objects such as hair clips, pins, and coins are removed.
• Buttoned pillow cases are closed, zips are fastened, and loose belts and long robe ribbons are tied.
• Rollers, hooks, or clips are removed from curtains.
• Clothing washing labels have been carefully read.
• Any persistent stains have been removed using specific detergents.

When washing rugs, bedcovers, or other heavy clothing, we recommend avoiding the spinning cycle.

To wash wool, ensure the item is machine washable and marked with the "Pure virgin wool" symbol, and the "Does not mat" or "Machine washable" label.

Helpful Suggestions for the User

A guide for environmentally friendly and economic use of your appliance.

Maximise The Load Size

• Achieve the best use of energy, water, detergent, and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

• For heavily soiled laundry only! Save detergent, time, water, and 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

Pretreat stains with stain remover or soak dried stains in water before washing to reduce the necessity of a hot wash programme. Save up to 50% energy by using a 60°C wash programme.

Following is a quick guide with tips and recommendations on detergent use at various temperatures. Always read the detergent instructions for correct use and doses.

When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a normal washing powder (heavy duty) that contains bleaching agents, which provide excellent results at medium/high temperatures.

For washes between 40°C and 60°C, the type of detergent used needs to be appropriate for the fabric type and level of soiling. Normal powders are suitable for "white" or colour-fast fabrics with high soiling, while liquid detergents or "colour protecting" powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40°C, we recommend liquid detergents or detergents specifically labeled for low-temperature washing.

For washing wool or silk, use only detergents specifically formulated for these fabrics.

4. MAINTENANCE AND CLEANING

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol, and/or solvents. For good wash performance, regularly clean the soap drawer and pump filters. A monthly service wash using a proprietary cleaner is also recommended.

Drawer Cleaning

• We recommend cleaning the drawer to avoid accumulating detergent and additive residue.
• To do this, extract the drawer using slight force, clean it with running water, and reinsert it in its housing.
• Ensure the siphon cap is correctly refitted.

Filter Cleaning

• The washing machine has a special filter to trap large residue, such as buttons or coins, which could clog the drain.
• On certain models: pull out the corrugated hose, remove the stopper, and drain water into a container.
• Ensure all water has been emptied from the drum.
• Before unscrewing the filter, place an absorbent cloth underneath to keep the floor dry. A small amount of water will come out of the filter – this is normal.
• Turn the filter counter-clockwise to the limit stop.
• Remove and clean the filter; when finished, replace it turning it clockwise. The filter handle will lock when it cannot be turned further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal may help refitting.
• Repeat the previous steps in reverse order to reassemble all parts.

Suggestions for Moves or Prolonged Disuse

• If the washing machine is stored in an unheated room for a long period, drain all water from tubes.
• Unplug the washing machine.
• Detach the tube from the drainage system, clip it on the rear of the machine, and lower it to fully drain water into a bowl.
• Secure the drain tube with the drainage system and clip on the rear of the machine when finished.
• Keep the door glass and gasket clean.

The manufacturer's warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation, or misuse are not covered and may incur a charge for repair.

5. QUICK USER GUIDE

This washing machine automatically adjusts water level to the type and quantity of washing, reducing energy consumption and washing times.

Program Selection

• Turn on the washing machine and select the required program.
• Adjust the washing temperature if necessary and press the required "option" buttons.
• Press the START/PAUSE button to start washing.

Should power go out when the machine is running, a special memory saves the settings, and when power returns, the machine resumes the cycle from where it left off.

• At the end of the program, "End" will appear on the display, or on some models, all wash stage indicator lights will turn on.
• Wait until the door locked light turns off (about 2 minutes after the program ends).
• Turn off the washing machine.

For any type of wash, see the program table and follow the operating sequence.

Technical Data

• Water pressure: min 0.05 MPa / max 0.8 MPa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds).
• Spin r.p.m.: See rating plate.
• Power input / Power current fuse amp / Supply voltage: See rating plate.

6. CONTROLS AND PROGRAMS

Diagram showing control panel elements:

• A Programme selector with OFF position
• B START/PAUSE button
• C DELAY START button
• D OPTIONS button
• E RAPID / STAIN LEVEL button
• F TEMPERATURE SELECTION button
• G SPIN SPEED button
• F+G KEY LOCK
• H Digital display
• I OPTIONS indicator lights
• L DOOR LOCKED indicator light
• M KG MODE indicator light
• N KEY LOCK indicator light
• O TEMPERATURE SELECTION indicator lights
• P SPIN SPEED indicator lights
• Q ONE TOUCH area

Opening the Door

A special safety device prevents the door from being opened immediately after the cycle ends. Wait for 2 minutes after the wash cycle has finished and the "Door Security" light has gone out before opening the door.

PROGRAMME Selector with OFF Position

When the programme selector is turned, the display lights up to show the selected program settings. For energy saving, at the end of the cycle or during inactivity, the display contrast will decrease.

N.B.: To switch the machine off, turn the programme selector to the OFF position.

• Press the START/PAUSE button to start the selected cycle.
• Once a program is selected, the selector remains stationary on it until the cycle ends.
• Switch off the washing machine by turning the selector to OFF.
• The programme selector must be returned to the OFF position at the end of each cycle or before starting a subsequent wash cycle.

START/PAUSE Button

Close the door BEFORE selecting the START/PAUSE button.

• Press to start the selected cycle.

When the START/PAUSE button is pressed, the appliance may take a few seconds to start.

ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE)

• Press and hold the START/PAUSE button for about 2 seconds. The indicator lights and time remaining will flash, showing the machine is paused.
• Wait 2 minutes until the safety device unlocks the door.
• Before opening the door, check that the water level is below the door opening to avoid flooding.
• After adding or removing items, close the door and press the START/PAUSE button. The program will resume from where it left off.

CANCELLING THE PROGRAMME

To cancel the programme, set the selector to the OFF position.

DELAY START Button

• This button allows you to pre-programme the wash cycle to delay the start for up to 24 hours.
• To delay the start, follow this procedure:
• Select the required programme.
• Press the delay start button once to activate it (h00 appears on the display).
• Press again to set a 1-hour delay (h01 appears on the display). The pre-set delay increases by 1 hour with each press, up to h24. Pressing again will reset the delay to zero.
• Confirm by pressing the START/PAUSE button. The delay countdown will begin, and the program will start automatically when it finishes.

It is possible to cancel the delay start by turning the programme selector to OFF.

If there is a power supply interruption while the machine is operating, a special memory stores the selected program, and it resumes when power is restored.

The option buttons should be selected before pressing the START/PAUSE button.

OPTIONS Button

This button allows you to choose between three different options:

• AQUAPLUS: (Available in some programs) Washes with a larger quantity of water and drum rotation cycles for perfect cleaning and rinsing, ensuring detergent dissolves completely. Ideal for people with delicate or sensitive skin, children's items, very dirty items, or towels.
• HYGIENE +: Activated at 60°C, this option allows deep cleaning by maintaining the same temperature for the whole wash.
• EASY IRON: Minimizes creases by eliminating intermediate spins or reducing the intensity of the last one.

If an option is incompatible with the selected program, its indicator light will flash and then go off.

RAPID / STAIN LEVEL Button

This button allows you to choose between two options, depending on the selected program:

• RAPID: Becomes active when the RAPID (14/30/44 Min.) program is selected. Allows selection of one of three durations.
• STAIN LEVEL Button: Once a program is selected, the wash time is shown. This option allows choosing between 3 levels of wash intensity, modifying the program length based on fabric soiling (applicable to some programs as shown in the table).

TEMPERATURE SELECTION Button

• This button allows you to change the wash cycle temperature.
• You cannot raise the temperature above the maximum allowed for the program to protect fabrics.
• For a cold wash, all indicators must be off.

SPIN SPEED Button

• Pressing this button can reduce the maximum speed, or cancel the spin cycle.
• If the label does not indicate specific information, use the maximum spin expected in the program.
• To prevent fabric damage, speed cannot be increased beyond the program's maximum.
• To reactivate spin, press the button until the desired speed is set.
• Spin speed can be modified without pausing the machine.

Over-dosing detergent can cause excessive foaming. If detected, the appliance may exclude spinning, extend the program duration, and increase water consumption.

The machine has an electronic device to prevent the spin cycle if the load is unbalanced, reducing noise and vibration, and prolonging machine life.

KEY LOCK

Pressing TEMPERATURE SELECTION and SPIN SPEED buttons simultaneously for about 3 seconds locks the keys, preventing accidental changes during a cycle.

The key lock can be cancelled by pressing the two buttons simultaneously again or turning off the appliance.

Digital Display

The display's indicator system informs you about the machine's status.

1. OPTIONS INDICATOR LIGHTS: Show selectable options.
2. CYCLE DURATION: Displays the cycle duration, which varies based on selected options. During initial filling, the machine calculates the actual cycle time based on load size, content, and options. This time may recalculate during the wash.
3. DOOR LOCKED INDICATOR LIGHT: Illuminated when the door is fully closed. Close the door BEFORE selecting START/PAUSE.

When START/PAUSE is pressed with the door closed, the indicator flashes momentarily then illuminates.

If the door is not properly closed, the light flashes for about 7 seconds, then the start command is cancelled. Close the door properly and press START/PAUSE.

A safety device prevents the door from being opened immediately after the cycle ends. Wait 2 minutes after the wash cycle has finished and the DOOR LOCKED light has gone out before opening. At the end of the cycle, turn the programme selector to OFF.

• Adjusts water required.
• Determines wash cycle length.
• Controls rinsing based on fabric type.
• Adjusts drum rotation rhythm for fabric type.
• Recognizes excessive soap suds and adjusts rinse water if necessary.
• Adjusts spin speed according to load, avoiding imbalance.

ONE TOUCH

This appliance is equipped with One Touch technology, allowing interaction via an App with NFC-equipped Android smartphones.

• Download the Hoover Wizard App on your smartphone.
• The App offers:
• Clever Care: Check-up and Auto-Hygiene cycles, troubleshooting guide.
• Reports: Washing statistics and tips for efficient use.

Get details on One Touch functions by browsing the App in DEMO mode or visiting www.hooveronetouch.com.

The Hoover Wizard App is available for Android and iOS devices (tablets and smartphones). Interaction with the machine and One Touch features is possible only with Android smartphones equipped with NFC technology.

FUNCTIONS

Main functions available via the App:

• Voice Coach: Helps choose the ideal cycle with three voice inputs (clothes/fabrics, color, stain level).
• Programmes: Download and launch new washing programs.

HOW TO USE ONE TOUCH

FIRST TIME - Machine registration

• On your Android smartphone, go to "Settings" and activate the NFC function in "Wireless & Networks".
• Turn the knob to the One Touch position to enable the sensor on the dashboard.
• Open the App, create a user profile, and register the appliance following the on-screen instructions or the "Quick Guide" attached to the machine.

More information, F.A.Q., and registration videos are available at www.hooveronetouch.com/how-to.

NEXT TIME – Regular Usage

• To manage the machine via the App, first enable One Touch mode by turning the knob to the One Touch indicator.
• Ensure your phone is unlocked (from stand-by) and NFC is activated, then follow the steps mentioned earlier.
• To start a washing cycle, load laundry, detergent, and close the door.
• Select the desired function in the App (e.g., starting a program, Clever Check-up cycle, update statistics).
• Follow the on-screen instructions, keeping the phone on the One Touch logo on the machine dashboard when requested by the App.

If you don't know your NFC antenna's position, move the smartphone in a circular motion over the One Touch logo until the App confirms the connection. Keep the smartphone on the dashboard during these few seconds for successful data transfer. A message will inform you of the outcome and when it's safe to move the phone.

Thick cases or metallic stickers on your smartphone may affect or prevent data transmission. Remove them if necessary.

Replacing smartphone components with non-original ones might result in NFC antenna removal, preventing full App use.

NOTES:

Place your smartphone so that its NFC antenna matches the position of the One Touch logo on the appliance (as illustrated).

Management and control via App are "by proximity" only; remote operations are not possible.

Table of Programmes

This table details the various wash programs available, including load capacity (kg MAX.), temperature (°C), and specific program notes.

* Maximum load capacity of dry clothes, according to the model used (see control panel).

** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.

COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.

COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.

These programs are suitable for cleaning normally soiled cotton laundry and are the most efficient in terms of energy and water consumption. They are developed to comply with garment wash labels, though actual water temperature may slightly differ.

Notes on Programmes:

• (Only for models with liquid detergent compartment) For articles with stains requiring liquid bleaching agents, a preliminary removal can be done using the RINSE program with bleach in compartment "2". After this phase, turn the selector to OFF, add the rest of the fabrics, and proceed with a normal wash.
• 1) When a program is selected, the display shows the recommended wash temperature, which can be reduced (where allowed) by the relevant button.
• 2) For the programs shown, you can adjust the duration and intensity using the STAIN LEVEL button.
• 3) Selecting the RAPID program on the knob allows selection of one of three rapid programs (14', 30', 44') using the RAPID button.

Programmes Selection Details

ALL IN ONE Technology

This system uses a high-pressure jet that sprays a mixture of water and detergent directly into the load. Special motor movements manage drum rotation, aiding detergent penetration, dirt removal, and optimal wash performance. The jet also helps remove detergent residues during water load phases.

All In One 20°C

This program, using ALL IN ONE technology, washes cottons, synthetics, and mixed fabrics at 20°C with performance comparable to a 40°C wash. It consumes about 50% less energy than a conventional 40°C cotton wash.

IMPORTANT WASH PERFORMANCE ADVICE:

• New, coloured garments should be washed separately for at least 5 or 6 washes.
• Large dark items like jeans and towels should always be washed separately.
• Never mix NON COLOURFAST fabrics.

All Hygiene

Thanks to ALL IN ONE technology, this program ensures deep cleaning by optimizing temperature and rinses, eliminating allergens and detergent residues. Ideal for sensitive skin.

All In One 59 Min.

This program washes mixed fabrics (cottons, synthetics) in 59 minutes at 40°C (or less) using a full load. It is suited for slightly dirty fabrics.

Rapid (14-30-44 Min.)

Suggested for low loads and slightly dirty items. Reduce detergent quantity to avoid waste. Select one of the three available rapid programs using the RAPID button.

Shirts ?

Optimized for best shirt wash results. The steam function reduces creasing and makes ironing easier. Designed for cotton garments, it provides a 60°C temperature and is recommended for reduced loads.

Dark Colours

Designed to mix all dark garments, avoiding color loss and creases. Liquid detergent is recommended.

Whites + Prewash ?

Designed to remove stronger stains from cotton white clothes. The prewash ensures tough dirt removal. Add 20% of the main wash detergent quantity into compartment "1".

Rinse

Performs 3 rinses with an intermediate spin (reducible or excluded). Used for rinsing any fabric type, for example, after hand washing.

Drain & Spin

Completes the drain and a maximum spin. Spin can be deleted or reduced using the SPIN SPEED button.

Hand & Silk ?️?

Allows a delicate wash cycle for garments specified as "Hand Wash only" and silk items.

Wool ?

Performs a wash cycle dedicated to wool fabrics washable in a machine or by hand.

Delicates ?️

Features reduced drum rotation periods and is suitable for delicate fabrics. The wash cycle and rinses use a high water level for best performance.

Mixed

Washing and rinsing optimize speed, drum action rhythm, and water levels. Gentle spin ensures reduced crease formation.

Cottons ?

Suitable for cleaning normally soiled cotton laundry and is the most efficient program for energy and water consumption.

One Touch

Customizable setting to transfer commands from the App to the machine and download/start cycles. The factory default is the "Auto-Hygiene" cycle, which cleans the drum, removes bad smells, and extends machine life. Ensure no load is in the drum before starting "Auto-Hygiene"; use a proprietary cleaning agent. Leave the door open at the end of the cycle to dry the drum. Recommended every 50 washes.

7. TROUBLESHOOTING AND WARRANTY

If the washing machine is not working correctly, consult this guide for practical tips on fixing common problems.

FOR ONE TOUCH MODELS

The Hoover Wizard app offers a "Clever Check-up" function to confirm product functionality and status using an NFC-equipped Android smartphone. More info is available on the App.

If the machine display shows an error (code or blinking LEDs), turn on the App on your Android smartphone with NFC on. Place your smartphone against the One Touch logo on the control panel to read the fault directory.

ERROR CODE FORMAT

• Models with a display: Error shown by a number preceded by "E" (e.g., E2 = Error 2).
• Models without display: Error shown by a sequence of LED flashes, followed by a 5-second pause (e.g., two flashes – pause 5s – two flashes = Error 2).

OTHER ANOMALIES

The standard manufacturer warranty covers faults caused by electrical or mechanical issues due to the manufacturer. Faults caused by factors outside the product, misuse, or failure to follow instructions may incur charges.