Hoover Robot Vacuum Cleaner User Manual
Model: HGO300
Instructions for Safe Use
This appliance is designed for domestic cleaning as described in this user guide. Ensure this guide is fully understood before operation.
Always switch off and remove the charger from the socket before cleaning or performing maintenance.
Children aged 8 and above, and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, can use this appliance if supervised or instructed on safe use and hazards. Children must not play with the appliance. Cleaning and user maintenance should not be done by unsupervised children.
If the power cord is damaged, stop using the appliance immediately. An authorized Hoover service engineer must replace the power cord to avoid hazards.
If the cleaning area includes a balcony or stairs, use a physical barrier to prevent access and ensure safe operation. Supervise small children and pets while the Robot is cleaning.
Always store the appliance indoors. Do not use outdoors or expose to elements, humidity, or heating sources (oven, fireplace, wet floor). Do not expose the Robot or accessories to excessive heat/cold (0-30°C). Do not drop the Robot or use any accessory if dropped, damaged, left outdoors, or dropped in water. Never unplug the mains power adaptor by the power cord. Do not use to clean stairs.
Battery Charging
Use only the original charger. Check your supply voltage matches the charger's rating. Never charge batteries above 30°C or below 0°C. Plug the charger into a suitable socket.
Battery leaks can occur under extreme conditions. If liquid contacts skin, wash quickly with water. If it contacts eyes, flush immediately with clean water for at least 10 minutes and seek medical attention.
The charger may become warm during charging. Use only Hoover-recommended attachments, consumables, or spares. Do not pick up hard/sharp objects, matches, hot ashes, or cigarette ends. Do not spray or pick up flammable liquids, cleaning fluids, aerosols, or their vapours. Do not use if the appliance or charger appears faulty.
For continued safe and efficient operation, Hoover recommends servicing or repairs by an authorized Hoover service engineer only. Do not use the appliance to clean animals or people. Do not replace Robot batteries with non-rechargeable batteries. If the Robot will not be used for several weeks, unplug the mains power adaptor.
End of Life Battery Removal
Before disposing of the appliance, batteries must be removed. Disconnect from mains supply. Discharge batteries fully by running the appliance until it stops. Take used batteries to a recycling station; do not dispose of with household waste. For battery removal, contact Hoover Customer Centre or follow instructions: Unplug charger, switch off Robot, turn Robot over, remove screws and battery compartment cover, remove battery pack [Fig. 7].
NOTE: For dismantling difficulties or more detailed information on treatment, recovery, and recycling, contact your local city office or household waste disposal service.
Important Notes Before Use
Read the following information carefully before using your Robot or accessories. Do not disassemble or attempt to repair the Robot yourself. Contact Hoover after Sales Service for professional advice if a fault occurs.
Stairs and Edges
The Robot uses sensors to avoid falling down steps, stairs, or edges. Sensors can sometimes be confused. The Robot cannot detect steps less than 8cm high, which may cause it to fall. Use the Virtual Barrier if available. Highly reflective or very dark surfaces (glass, polished ceramics) on steps may also confuse sensors; use the Virtual Barrier or place a carpet on lower steps. Avoid using the Robot on mezzanines, landings, or raised areas without borders; use the Virtual Barrier if available.
Battery Use
The Robot is powered by rechargeable, high-capacity lithium-ion batteries, guaranteed for 6 months if maintained and operated according to this manual. For significant performance drops, replacement batteries are available from Hoover retailers. Use only Hoover-approved replacement parts; unapproved parts are dangerous and will invalidate your warranty. Use only the supplied charging station and mains power adaptor; incorrect ones are dangerous and will invalidate your warranty.
The Environment
The symbol on this appliance indicates it must not be treated as household waste. It must be handed over to an applicable collection point for recycling of electrical and electronic equipment, in accordance with local environmental regulations. For more information on treatment, recovery, and recycling, contact your local city office, household waste disposal service, or the shop where you purchased the appliance.
This appliance complies with European Directives 2014/35/EU, 2014/30/EU, and 2011/65/EU. For a copy of the declaration of conformity, contact the manufacturer via www.candy-group.com. CANDY HOOVER GROUP Srl Via Privata Eden Fumagalli, 20861 Brugherio (MB) Italy.
Contents of the Box
- Robot Cleaner
- Charger Base
- Remote Control
- Mains Power Adaptor
- X4 Edge Cleaning Brush
- Cleaning Brush
- X2 AAA Batteries
- Filter pack
- X1 Additional Filter
Getting to Know Your Cleaner
Robot Overview:
- 1. On/Standby Switch with Power LED
- 2. Front Bumper
- 3. Dust Container Release Button
- 4. Dust Container
- 5. Filter Mesh
- 6. Epa Filter
- 7. Sponge Filter
- 8. Filter Holder
- 9. DC Jack, vacuum Robot
Charging Station & Adaptor:
- 10. Charging Contacts
- 11. Charger Base
- 12. Mains Power Adaptor
- 13. DC Jack, Charger Base
Underside of Robot:
- 14. Agitator
- 15. Drive Wheel
- 16. Edge Cleaning Brush
- 17. Robot Charging Contacts
- 18. Anti-Fall Sensor
- 19. On/Off Switch
Remote Control:
- 20. Transmitter Diode
- 21. Suction Power
- 22. Button Forward
- 23. Button Left
- 24. Scheduling Button
- 25. Charging Station Button
- 26. Timing Setting Button
- 27. Button Backward
- 28. Button Right
- 29. Start/Pause Button
- 30. Mode Button
- 31. Display
Prepare Your Robot Cleaner
Packaging
Do not discard Robot packaging; it may be needed for warranty validity. Keep plastic bags away from babies, young children, and animals to prevent suffocation.
Battery
For optimal battery performance, keep batteries fully charged. When not in use, leave the robot connected to the mains power adaptor. The robot has an intelligent charging system to prevent overcharging. Ensure all persons in the room are aware of the robot's presence.
Charging Station Setup
Before use, remove obstacles from the Robot's path, including items that can be knocked over, carpet edges, floor-length curtains, heat sources, power cords, and fragile objects.
Setup Steps:
- Plug in the mains power adaptor and connect to the charging station [Fig. 2].
- Ensure the power cord is not caught underneath the charging station.
- Place the charging station on a non-reflective, level floor, preferably against a wall. Highly reflective floors can interfere with navigation.
- Maintain clear space around the charging station: 2 meters in front and 1 meter to each side [Fig. 2].
- Manage excess power cord neatly using the provided tie.
- Check that the dust container is installed in the Robot.
- Attach the two rotary brushes (L and R) to their brackets until they click into place, ensuring correct alignment [Fig. 3].
- Guide your Robot into the charging station to begin charging. A full recharge takes approximately 4-5 hours.
NOTE: Before first use, the batteries must be charged for at least 8 hours.
Using Your Robot Cleaner
Remote Control Setup
Open the battery compartment on the back of the remote control. Insert two AAA/LR03 batteries, observing correct polarity (+/-) [Fig. 4].
Charging the Battery
Switch on the robot using the On/Off switch on the bottom [Fig. 9]. Place it in front of the charging station. Press the robot's on/standby switch or the charging base button on the remote, followed immediately by the charging station button, to guide the robot to the station [Fig. 5]. Ensure charging contacts are clean. The charger and vacuum may become warm during charging. Remove the water tank before charging.
The on/standby switch LED flashes blue during charging and is permanently blue when fully charged [Fig. 6].
LED Indicator
LED COLOR | CONDITION |
---|---|
PERMANENTLY BLUE | Battery is fully charged |
BLUE FLASHING | During charging |
INDICATOR LIGHT OFF | Product is switched off |
PERMANENTLY RED | Error |
Battery
Battery capacity diminishes over time and may need replacement. Use only genuine Hoover spares and accessories. Replacement batteries can be purchased from an authorized Hoover retailer.
Removal and Replacement
Ensure the robot is switched OFF. Locate the battery compartment cover on the underside, remove the two screws, and disconnect the battery connector. Fit a new battery, reconnect the connector (paying attention to alignment), and refit the cover and screws [Fig. 7].
Set Time
To use the timer, set the time on the remote control first [Fig. 8]. Press the time button. Use Left/Right buttons to select the current day, then Play/Pause to set. Hours will flash; use Up/Down to set hours, then Play/Pause to set. Minutes will flash; use Up/Down to set minutes, then Play/Pause to set. An audible signal confirms the time is set. If no signal, press the 'AUTO' button on the robot, then the time button on the remote.
Power On
- Press the ON/OFF power switch on the bottom of the robot [Fig. 9].
- Press the on/standby button on the device or the start/pause button on the remote control to begin cleaning [Fig. 10].
In standby mode, the LED is off. To activate, press the on/standby button or start/pause button. When the battery is low, the robot automatically returns to the charging station [Fig. 11].
Setting Up the Cleaning Schedule
Press the schedule button. Use Left/Right buttons to select a day. Use Up/Down buttons to select or deselect days (multiple days can be selected). Press Play/Pause to set the selected days. Hours will flash; use Up/Down to set the desired cleaning start time, then Play/Pause to set. Minutes will flash; use Up/Down to set minutes, then Play/Pause to set. An audible signal confirms the schedule is set. If no signal, press 'AUTO' on the robot, then the schedule button on the remote.
The control lamp LED flashes. Cleaning starts at the set time. To deactivate the schedule, press the Schedule button for approximately 3 seconds; the Schedule symbol on the remote display will turn off.
Setting Power Level
Press the POWER LEVEL button on the remote control to select the desired power level (Normal or Turbo).
Setting Cleaning Mode
- AUTO: Press the on/standby button or start/pause button to begin cleaning. The Robot automatically chooses the best cleaning mode.
- PARALLEL: Press the MODE button on the remote control to start cleaning in this mode.
- SPOT: Press the MODE button. Cleans a confined area in a circular path.
- EDGE: Press the MODE button. Automatically starts cleaning along walls and around furniture.
- MANUAL: Control the robot using the arrow keys on the remote control.
- RETURN TO BASE: Press the button on the remote control to send the robot to the charging base. This can be activated during any cleaning cycle, and the robot will automatically return when cleaning is complete or the battery is low.
WARNING: If obstacles are present, the robot may not reach the charging base. In such cases, manually move the robot.
Maintaining Your Robot Cleaner
Emptying the Dust Container
After vacuuming, remove the dust container. Press the release button and pull it out [Fig. 13]. Hold the container over a dust bin [Fig. 14]. Use the cleaning brush to remove excess dust from the internal surface or filter surface. Refit the dust container to the Robot.
Cleaning the Filters
The robot has a pre-motor filter. For optimal performance, regularly clean the filter cover, pre-motor filter, and sponge filter. Clean them every 5 dust container empties; do not wash them. Turn the robot off and remove it from the charging station. Press the dust container release button and remove the dust container [Fig. 13]. Remove all filter components and clean them separately. Assembly is done in reverse order [Fig. 16]. Ensure the filter insert is correctly assembled by pressing the shorter side wall first, then pushing in the filter on the other sides by pressing down on the edges.
IMPORTANT: Regularly check and maintain filters following these instructions to maintain Robot performance.
Cleaning Anti-Fall Sensors
To maintain safe operation, keep anti-fall sensors clean. There are 3 sensors on the underside. Turn the robot upside down and clean them with a soft brush to remove dust, dirt, or debris [Fig. 17].
Cleaning the Agitator
Regularly clean the agitator for maximum cleaning performance. Turn the Robot off. Turn the Robot over [Fig. 18]. Press the clips on the sole plate, remove the cap, then remove the agitator. Remove hair and lint by hand or with a brush.
Cleaning the Edge Side Brushes
Edge cleaning brushes can wear out with heavy use; check them regularly. Switch the Robot off and turn it over. Unclip the two edge side brushes. Use scissors to remove any trapped hair or debris.
Cleaning the Drive Wheels
Switch the Robot off and turn it over. Remove any dirt or hair trapped in the wheels. Clean the wheels with a dry cloth [Fig. 19].
IMPORTANT NOTICE: Use only approved replacement parts for your Robot. Using unapproved parts is dangerous and invalidates your warranty. If the Robot will not be used for several months, remove batteries and store in a cool, dry location. Always ensure the device is switched off before changing parts.
Troubleshooting
Problem | Solution |
---|---|
The Robot does not work | Robot requires attention. Check if switched on, dust container/filter are clean, and if it needs charging. |
Cleaning power is weak | Turn power off, empty dust container. Check and clean filter, motor, floor brushes, sensors, and drive wheels. |
The Robot is very noisy while cleaning | Clean the dust container and filter. Check brushes and drive wheels for dirt and debris. |
The Robot does not automatically charge | Ensure there are no barriers between the Robot and the charger station. |
Robot is trapped | The Robot will attempt to free itself, but manual assistance may be needed in some cases. |
Important Information
Hoover Spares and Consumables
Always replace parts with genuine Hoover spares, available from your local Hoover dealer or direct from Hoover. Quote your model number when ordering.
Quality
Hoover's factories have been independently assessed for quality. Products are made using a quality system meeting ISO 9001 requirements.
Your Guarantee
Guarantee conditions are defined by the Hoover representative in the country of sale. Obtain details from the dealer where the appliance was purchased. The bill of sale or receipt must be produced for any claim under the guarantee terms. Subject to change without notice.