VIVO Black Electric Desk Riser
Instruction Manual
SKU: DESK-VE36B
Product Information & Resources
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Safety Warnings
General Warning: If you do not understand these directions, or if you have any doubts about the safety of the installation, please call a qualified technician. Check carefully to ensure there are no missing or defective parts. Improper installation may cause damage or serious injury. Do not use this product for any purpose not explicitly specified in this manual and do not exceed weight capacity. VIVO cannot be liable for damage or injury caused by improper mounting, incorrect assembly, or inappropriate use.
CHOKING HAZARD: Contains small parts. Not for children under 3 years. Adult supervision is required.
PINCH POINT WARNING: Do not place hands on or near support bars. Moving parts can crush and cut. Pinch points are created during lifting and lowering the work surface. Failure to follow these instructions may result in serious personal injury.
Package Contents
- A (x1): Desk
- B (x1): Keyboard Tray
- C (x1): Mounting Brackets
- D (x1): AC Adapter
- E (x2): Cable Tie
- F (x1): Cable Clip
Tools Needed
- Phillips Screwdriver
- Scissors
Specifications
Weight Capacity
Desktop: 28.6 lbs (13 kg)
Keyboard Tray: 4.4 lbs (2 kg)
Note: Do not exceed weight capacity. Failure to do so may result in serious injury.
Assembly Steps
- Step 1: Remove Desk (A) from packaging and place it onto a table. Remove the shipping strap.
- Step 2: Plug the AC Adapter (D) into the control panel on the desktop and a power outlet. Raise Desk (A) to its highest position.
- Step 3: Install Mounting Brackets (C) to the Keyboard Tray (B) using six (6) M5x12mm Flat Head Screws (S-A) and a Phillips screwdriver.
- Step 4: Attach Mounting Brackets (C) to the Desk (A) using six (6) M5x12mm Round Head Screws (S-B) and a Phillips screwdriver.
- Step 5: Place accessories onto Desk (A).
- Step 6: Manage cables using Cable Ties (E) and Cable Clips (F). Ensure there is enough cable slack when adjusting the desk throughout the height range.
Cautions During Use
- Keep monitor and laptop bases fully on the desktop surface.
- Follow the cable routing instructions to avoid the potential to pinch cables.
- Ensure sufficient cable slack to allow for the full range of vertical motion (approximately 15 inches / 38 cm).
- Raise the desktop slowly to keep items stable.
Failure to follow these instructions may result in property damage and/or personal injury.
Support & Contact Information
VIVO's dedicated support team is available to offer immediate assistance with rapid response times.
Hours: Monday - Friday, 7:00 AM - 7:00 PM CST
- ✉️ help@vivo-us.com
- ? www.vivo-us.com (Chat live with an agent)
- ? 309-278-5303
Support Response Times:
- Average Resolution Time (within office hours): 5M 4S (Phone)
- Average Resolution Time (within office hours): < 15 M (Chat)
- Average Response Time (within office hours): 1HR 8M (Email: 23% within < 15m, 38% within < 30m, 61% within < 1hr, 83% within < 2hr, 92% within < 3hr)
For more VIVO products, visit our website: www.vivo-us.com
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