Canon Printer and Scanner Installation Support
Installation support for Canon A4/A3 Printers and LIDE Scanners during Warranty Term.
Company Information
Canon India Private Limited (CIPL) provides installation support through service engineers of its authorized service providers for specified models of Products mentioned in Appendix A, without any additional cost during their warranty term, subject to the following terms and conditions.
"Installation support" means hardware installation, downloading drivers from CIPL's support site, installing drivers on the end user/customer device, printing a test page, and demonstration on operating the Product.
Terms and Conditions
- One-time installation support without additional cost is provided for Products specified in Appendix A during the applicable warranty term.
- Installation support for Appendix A Products is not applicable if the Product is in use prior to raising the service request.
- To avail installation support, end users/customers shall raise a service request through:
- Call center numbers: 18601803366, 18002083366
- Online: www.canon.co.in
- WhatsApp number: 9108510853
- End users/customers must provide a copy of the Product purchase invoice for warranty validation at the time of registering the service request or during the service engineer's visit.
- If a purchase invoice cannot be provided, the applicable warranty term will be determined through CIPL's Online Warranty Serial No. Tracking system (WMS).
- To understand warranty terms and conditions, please visit www.canon.co.in.
Appendix A: Products Covered Under Free Installation Support
| Product Category | Product Model |
|---|---|
| Inkjet | PIXMA G series models - G1010, G2000, G2010, G2012, G3000, G3010, G3012, G4010, G5070, G6070, G7070, G1020, G2020, G2021, G3010, G3021, G2060, G3060, G1730, G1737, G2730, G2770, G3730, G3770, G4770 |
| Inkjet | PIXMA GM series models – GM2070, GM4070 |
| Inkjet | PIXMA G series models – G570, G670 |
| Inkjet | MAXIFY GX series models – GX6070, GX7070, GX5070, GX3070, GX3072, GX4070, GX1070, GX2070, GX5570, GX6570 |
| Inkjet | Maxify series models – iB4170, MB5170, MB5470 |
| Inkjet | PIXMA iX6770, iX6870, iP8770, TS707, PIXMA PRO 200, imagePROGRAF PRO 300 |
| Laser | All Single Function (A4 & A3) Color Lasers and All Multifunction (A4) Color Lasers |
| Laser | All Multi Function A4 Mono Lasers 40ppm and above 40ppm (Print speed on A4) |
| Laser | All Single Function A4 Mono Lasers 40ppm and above 40ppm (Print speed on A4) |
| Laser | Mono multifunction MF271dn, MF272dw, MF274dn, MF275dw, MF244dw, MF449x and Mono Single Function LBP121dn, LBP122dw, LBP228x |
| Laser | All Single Function A3 Mono Lasers |
Exception: Chargeable Installation Support
Installation support for Products specified in Appendix B shall be provided on a chargeable basis. Applicable charges will be informed at the time the end user/customer raises the service request.
Appendix B: Products for Chargeable Installation Support
| Product Category | Product Model |
|---|---|
| Laser Printers which are NOT covered under Free Installation scope | LBP2900b, LBP6030b, LBP6030w, LBP6230dn, LBP161dn, LBP162dw, LBP113w, LBP913w, LBP151dw, LBP223dw, LBP226dw, LBP243dw, MF3010, MF241d, MF235, MF237w, MF246dn, MF249dw, MF441dw, MF461dw, MF445dw, MF261d, MF264dw, MF266dn, MF269dw, MF113w, MF913w |
| Inkjet Printers which are NOT covered under Free Installation scope | MG2570, MG2570s, MG3070, MG3070s, TS3370, TS3370s, E410, E470, E3370, E510, E560, E4270, E4570, TS207, TS307, MG2470, MG2577s, E477, TR150 |
| LiDE Scanners which are NOT covered under Free Installation scope | LiDE 300, LiDE 400 |
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