JetScan iFX® i400 Multi-Pocket Sorter User Guide
Safety Information, Power Specifications, Environmental Operating Conditions, and Compliance Acknowledgments
⚠️ WARNING: High voltage inside. Double pole/neutral fusing. Risk of electric shock. Turn power OFF and unplug power cord from machine before cleaning. Do not attempt repairs. Repairs must be made by authorized Cummins Allison personnel. Use grounded plug and properly grounded outlet. Read and understand all instructions before use.
⚠️ WARNING: Risk of injury. Turn power OFF and unplug power cord from machine before cleaning. Do not defeat safety interlock switches.
ℹ️ NOTICE: Improper voltage levels can cause equipment malfunction, damage electrical components, and void warranty. Provide separate circuit serving only this device and follow listed power requirements to ensure proper operation. Provide power conditioning/stabilizing devices if necessary.
- Voltage operating range: 100-240 VAC, automatic switching
- Frequency: 50/60 Hz
- Full load amps (FLA): 6A/3A
- Electrical supply circuit: The customer must provide a single-phase, dedicated power line that meets the machine's power requirements. Use a properly grounded circuit breaker in compliance with applicable local electrical code.
Environmental Operating Conditions
- Temperature: 60°F - 85°F (15°C - 29°C)
- Humidity: 30% to 70% (non-condensing)
Compliance Acknowledgments
- Laser: This equipment may contain Class 2 laser products and complies with FDA Radiation Performance Standards, 21 CFR Subchapter 1 and the international laser safety standard IEC-60825.1-2001-08.
- FCC: This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
- Regulatory: UL/CUL/CE
About This Guide
The JetScan iFX® i400 multi-pocket sorter processes:
- U.S. and international banknotes.
- Casino tickets.
The machine features:
- A highly configurable platform. The number of pockets, as well as how the pocket modules are stacked, is customizable.
- Two versions of operating software:
- One Touch, which only accommodates currency processing.
- One Touch Plus, which is an advanced version that also includes: Non-cash item entry for coins, checks and two customizable denominated items. Six processing types that are customizable for specific applications.
- Three processing speed options: 600, 800 and 1,000 items per minute.
- Counterfeit detection options.
- A feeder with the capacity of 800 items.
- Six configurable sort modes plus stranger mode.
- Unlimited reject pockets.
- Additional options, such as fitness, bar-coded ticket processing and continuous-batch processing (CBP).
For more information, contact a Cummins Allison representative.
The ✦ symbol is used throughout the document to indicate features only included in One Touch Plus.
Machine Diagram
The JetScan iFX® i400 features the following components:
- Pocket LED indicator: Provides status information for each pocket.
- Access door: Allows access to the pocket modules.
- Pocket module: Holds processed documents. There are multiple pockets, such as Pocket 1 through Pocket 8.
- Touch-panel display: The primary interface for user interaction.
- Master power switch: Turns the machine ON and OFF.
- Feeder: Where documents are initially loaded for processing.
- Default reject pocket: Collects documents that do not meet sorting criteria.
- Three-pocket base module: A configuration for the pocket modules.
- Two-pocket bypass module: Another configuration option for pocket modules.
- Scanning module: Reads and captures images of documents.
- Thickness-adjustment dial: Adjusts the machine for different document thicknesses.
- Scanning module latch: Secures the scanning module.
Pocket LED Indicators
LED indicators, located in front of each pocket, communicate important information about pocket status. Indicator statuses are described in the chart below:
| Pocket Condition | Indicator Status |
|---|---|
| Active pocket (Documents assigned) | No light |
| Inactive pocket (Documents not assigned) | Red |
| Clear pockets | Red flashing |
| Pocket limit | Green flashing |
| Priority pocket limit (Includes sorting and reject pockets) | Red and green flashing |
| Active reject pocket | Amber |
| Active reject pocket with documents | Amber flashing |
| Suspect document (SD) in reject pocket | Amber and red flashing |
| Reject pocket at limit with or without SD | Amber and green flashing |
Getting Started
Powering On the System
⚠️ WARNING: High voltage inside. Double pole/neutral fusing. Risk of electric shock. Turn power OFF and unplug power cord from machine before cleaning. Do not attempt repairs. Repairs must be made by authorized Cummins Allison personnel. Use grounded plug and properly grounded outlet. Read and understand all instructions before use.
⚠️ WARNING: Risk of injury. Turn power OFF and unplug power cord from machine before cleaning. Do not defeat safety interlock switches.
The feeder should be empty and free from documents or foreign objects prior to powering ON the equipment. Failure to follow this procedure could negatively impact machine function.
The master power switch turns the machine ON and OFF.
With the power cord firmly plugged into a grounded outlet, POWER ON the system by pressing the master power switch rocker panel to I.
The system will perform a confidence-test routine. The SYSTEM START screen appears for machines equipped with the One Touch Plus operating software, and the main-processing screen appears for machines equipped with the One Touch operating software.
System Start Screen, Signing Onto the System
After powering ON a machine with the One Touch Plus operating software, the SYSTEM START screen appears.
To sign onto the system and begin processing documents:
- Select a processing type on the SYSTEM START screen. The SYSTEM SIGN-ON screen appears.
- Enter the operator ID using the numeric keypad and press ENTER.
- Enter the password using the numeric keypad and press ENTER. The password always displays as asterisks (****) in the password field.
- Once a valid operator ID and password are entered, the main-processing screen appears.
To return to the SYSTEM START screen without signing on, press CANCEL.
Main-Processing Screen
Most transaction-processing functions are performed on the main-processing screen.
| No. | Item | Description |
|---|---|---|
| 1 | Active title bar | Displays current batch totals and processing information. |
| 2 | Processed totals | Shows the total value of processed notes. |
| 3 | Grand total of processed notes | Displays the cumulative total of all notes processed. |
| 4 | Status bar | Provides system status, operator ID, current processing type, sort mode, and fitness mode. |
| 5 | Current sub-batch and batch totals | Shows totals for the current sub-batch and the overall batch. |
| 6 | Offsort (reject) activity | Indicates documents sent to the reject pocket, with associated codes. |
| 7 | Motor-control and function buttons | Buttons for controlling machine operation (e.g., START, STOP, CONTINUE). |
| 8 | Serial communication port indicator | Shows the status of the connection to a host system. |
| 9 | Printer icon | Initiates printing of reports. |
| 10 | Totals/function menu | Accesses various total reports and functions. |
| 11 | Processing-activity menu | Provides options for managing the current processing session. |
Status Bar
The status bar provides key information about the current system state:
| No. | Name | Description |
|---|---|---|
| 1 | Current system date | Displays the current system date. |
| 2 | Supervisor/operator ID | Shows the name of the operator or supervisor currently signed onto the system. |
| 3 | Current processing type | Indicates the processing type selected by the user. |
| 4 | Active operating sort mode | Shows the current sort mode selected by the user. |
| 5 | Active fitness mode | Indicates the current fitness mode selected by the user. |
| 6 | Labels (Account and LABEL A, B, C, D) for current batch in process | Displays assigned label titles and values for the current batch. |
| 7 | Serial communication port indicator | Green: Machine is online serially with the host system. Yellow: Machine is disconnected from the host system. Red: Machine is offline serially with the host system. If the indicator remains yellow or red, contact a Cummins Allison representative. |
Motor-Control and Function Buttons
✋ CAUTION: Machine capable of automatic start and continuous operation. Feed rollers in feeder rotate inward. Entanglement and drawing-in hazard. Do not operate with exposed long hair, neckties, jewelry or loose clothing.
| Button | Description |
|---|---|
| START (AUTO START ON/OFF) | When AUTO START is ON in SETUP: Place documents in the feeder to engage the feed and transport motors. Documents begin to feed automatically and are processed through the transport path. Additional documents may be added to the feeder as needed. When AUTO START is OFF in SETUP: Press START to engage the feed and transport motors. Documents loaded in the feeder begin to feed automatically and are processed through the transport path. Additional documents may be added to the feeder as needed. |
| CONTINUE | When START is pressed, it changes to CONTINUE. It may be necessary to press CONTINUE after clearing an error or placing additional documents in the feeder to resume processing. |
| STOP | Press STOP at any time to halt operation of the machine. Motors will briefly continue running to “flush” documents from the transport path and will then stop. |
| MENU | Press MENU to access additional processing functions and features. The list of features and functions that appear is dependent on whether a supervisor or operator is signed onto the system. |
| MEDIA | Press MEDIA to enter label information for the current sub-batch/batch. Label information is activated and defined in SETUP. |
| END BATCH | Press END BATCH to end the current batch. Batch totals are transferred to the day total register and are reset for the next transaction. |
| END SUB-BATCH | Press END SUB-BATCH to end the current sub-batch. Sub-batch totals are transferred to the current batch total register and are reset for the next transaction. The sub-batch function is activated in SETUP. |
Viewing Totals
| Button | Description |
|---|---|
| REPORTS | Press to display the TOTALS REPORTS screen. Then press: • DAY to display grand totals of all currency processed since the last system clear. • BATCH to display totals for the current batch. • PREVIOUS BATCH to display totals for the previous batch. • ACCOUNT / OPERATOR ID to display totals by account or operator ID (if enabled in SETUP). |
| NON-CASH | Press to display the grand total of all non-cash items. |
| DAY | Press to display cumulative totals for the currency currently being processed. |
| Press to display total documents in the pockets. | |
| Printer Icon | Press to print batch totals – including non-cash, coin and manual-entry totals – with label and declared-balance information. |
Configuring Pocket Limits
Pocket limits can be configured for all sorting pockets. Each sorting pocket can be assigned:
- A value between 10 and 250 documents.
- The same or different values.
To configure pocket limits:
- From the POCKET TOTALS screen, press POCKET LIMITS to prompt the screen at right. POCKET 1 is automatically highlighted and ready for the first entry each time the POCKET LIMITS screen appears.
- Enter the number of documents for POCKET 1 using the numeric keypad and press ENTER. The number is displayed in that pocket's LIMIT field and the next pocket is highlighted.
- Enter the number of documents for each subsequent pocket and press ENTER. To skip a pocket and advance to the next, press ENTER again or ⬆️. To return to a previous pocket, press ⬇️. To correct an entry, select the pocket, re-enter the correct information, and press ENTER. To populate all pocket limits with the same value, enter the value for one pocket and press ALL.
- When configuration is complete, press OK to return to the POCKET TOTALS screen.
How to Use the Supervisor Menu
Enabled system options impact which buttons appear on the SUPERVISOR MENU. One of the menus below appear when:
- MENU is pressed on the main-processing screen and a supervisor-level user signs onto the system.
- SUPERVISOR MENU is pressed on the SYSTEM START screen and a valid supervisor password is entered.
- SUPERVISOR MENU is pressed on the OPERATOR MENU. The OPERATOR MENU only applies to the One Touch Plus operating software.
Supervisor Menu Options:
| Supervisor Menu | Description |
|---|---|
| EXIT | Press EXIT to return to the main-processing screen. |
| CLEAR POCKETS | Press CLEAR POCKETS to prompt the ABOUT TO CLEAR POCKETS, CONTINUE? dialog box which is used to manually clear all pockets during the processing cycle. To clear all pockets: Pressing NO cancels clearing procedures. Press YES. LED indicators flash red on pockets holding documents. As documents are removed from each pocket, the LED indicators stop flashing. All pockets with documents must be cleared before beginning another sub-batch/batch. |
| END OF DAY | Press END OF DAY to prompt the END OF DAY screen. When all processing for a day is complete, end-of-day procedures must be performed to properly close out the system. To start end-of-day procedures and ensure system files are properly closed: Pressing CANCEL exits the END OF DAY screen without executing end-of-day procedures. 1. At DUPLICATE DAY REPORT, press YES to generate a second day report in addition to the one that is generated when END is pressed. 2. At CLEAR SYSTEM, press YES to clear the system. All day and pocket totals are cleared. 3. Press END to begin the end-of-day procedures. The procedure is automatically performed. Once the procedure is complete, the SYSTEM START screen appears. |
| CLEAR SYSTEM | Press CLEAR SYSTEM to prompt the ABOUT TO CLEAR THE SYSTEM, CONTINUE? dialog box from which all processed totals and pocket totals can be cleared from memory. This function can be performed at any time during the processing day. To clear the system: Pressing NO cancels clearing procedures. Press YES. All pockets with documents must be cleared. Clear pockets with flashing red LED indicators. Once empty, LEDs stop flashing. |
| PROCESS CURRENCY | Press PROCESS CURRENCY for totals by denomination, which includes notes currently in pockets, as well as notes that have been removed from pockets for the sub-batch/batch. Press the Printer Icon ?️ to generate a report with label information, the date and time, as well as the audit number. |
| SIGN OFF | Press SIGN OFF to sign a supervisor or operator off the system, exit the processing type, and return to the SYSTEM START screen. A supervisor or operator may sign off the system at any time during a sub-batch/batch or after completing a sub-batch/batch. At the SYSTEM START screen, a new user may sign on or the previous user may sign on again. If a new user signs on to the system prior to ending the current sub-batch/batch, the new user assumes responsibility for the open sub-batch/batch totals. |
| CONFIGURE MODES | Press CONFIGURE MODES to assign documents and rejected documents to pockets, as well as pocket limits. See Configure Modes at the end of this section for more information. |
| CONFIGURE FITNESS | Press CONFIGURE FITNESS to configure fitness modes. See Configure Fitness at the end of this section for more information. |
| EXPORT MENU | A Cummins Allison service representative must initially set up the file format and export location. Press EXPORT MENU to prompt the EXPORT MENU screen which is used to export a currency or ticket flat file to a host system. |
| CURRENCY | CURRENCY appears on the SUPERVISOR MENU when the system is configured to process currency other than USD. Press CURRENCY to prompt the SELECT NEW CURRENCY screen which is used to choose the preferred currency for processing. Only one currency type can be activated at a time. |
| MODE | Press MODE to prompt one of the following screens. Users may select an operating sort mode and fitness mode for the current batch. Selections determine pocket assignments and fitness criteria. See Configure Modes and Configure Fitness at the end of this section for more information. To change the operating sort mode or fitness mode: ✋ Sort and fitness modes cannot be changed during a batch. The batch must end PRIOR to changing a sort or fitness mode. 1. Press a sort mode or fitness mode button. The active button is yellow. 2. The CLEAR POCKET TOTALS screen appears. 3. Pockets must be cleared prior to changing sort or fitness modes. Press: • YES to clear all pockets and return to the SUPERVISOR MENU. • NO to return to the SELECT OPERATING SORT MODE TO USE / SELECT FITNESS MODE TO USE screen without clearing pockets. Then press CANCEL to return to the SUPERVISOR MENU. The active sort and fitness modes appear in the status bar on the main-processing screen. |
| ADJUSTMENTS | Press ADJUSTMENTS to configure settings such as date/time, suspect document (SD)/density and speed. |
| EFFICIENCY REPORT | Press EFFICIENCY REPORT to generate a report showing: • A variety of basic machine efficiency calculations. Calculations are shown as percentages. • Piece counts for items such as total suspect documents, total rejects, document volumes by denomination and document volumes by pocket. |
| COMM ONLINE | Press COMM ONLINE to connect or disconnect serial-port communications to a host device. To place the machine in the online status: 1. Press COMM ONLINE to place the machine in the online status. The active button is yellow. 2. Press EXIT to return to the main-processing screen. |
Configure Modes
Press CONFIGURE MODES from the SUPERVISOR MENU to prompt the CONFIGURE MODES MENU. Press a sort mode button to prompt a mode-configuration screen.
To assign denominations or bar-coded tickets to pockets for the operating mode:
- If a denomination is not assigned to a sorting pocket, it is automatically directed to the reject pocket.
- Press a pocket on the diagram to configure that pocket. The active pocket is yellow.
- Do one of the following:
- Assign one or multiple denominations to the pocket by pressing the desired denomination buttons. Denomination series may also be chosen by pressing ALL or one of the available series buttons.
- Assign bar-coded tickets to the pocket by pressing TICKETS. The ticket type may be chosen by selecting ALL TYPES or one of the available ticket types that have been configured. Active buttons are yellow.
- By default, items sort to all pockets regardless of facing or orientation. To sort items to a pocket faced or oriented in a certain way, press ANY ORIENT. Then choose an orientation from the selections that appear on the right side of the screen.
- When the fitness option is enabled, repeatedly press the denomination button to select the desired fitness level for the pocket. This button toggles among the following selections: ANY FITNESS, FIT and UNFIT.
- To dynamically sort notes based on denomination, series, fitness (option) and pocket availability, press DYNAMIC, followed by all denominations that could be sorted to that pocket.
- Repeat steps 1 - 5 for each pocket.
To assign rejected documents to a reject pocket:
- One or more sorting pockets can be designated as dedicated reject pockets. For example: Configure one reject pocket for SUSPECTS (suspect documents), which allows potential counterfeit notes to be isolated. Configure additional reject pockets for other types of rejected documents.
Press REJECT and select the desired documents to reject, such as NO CALLS, SUSPECTS, FEED ERRORS and STRANGERS. Selected buttons are yellow. Documents are rejected to the reject pocket for a variety of reasons. For more information, see Note and Document Errors.
When all pocket assignments are complete for all modes:
- Press OK to save entries and return to the CONFIGURE MODES MENU.
- Press EXIT to return to the SUPERVISOR MENU.
To create a custom title for a sort mode:
- Press TITLE.
- Use the keypad to enter a new sort mode title. Press CE to erase a current title and enter a new one. The title can be one line with a character limit of 12.
- Press ENTER to save changes and return to the mode-configuration screen. The new title appears in the status bar on the main-processing screen and on the sort-mode button within the CONFIGURE MODES MENU.
Configure Fitness
Press CONFIGURE FITNESS from the SUPERVISOR MENU to prompt the FITNESS MODE screen. Select the desired fitness mode to prompt the screen below and configure fitness sorting settings by denomination.
To configure a fitness mode:
- Select a denomination and note series (if more than one series is available) to configure by pressing the appropriate button which runs along the top of the screen. The active button is yellow.
- Configure the fitness sorting level for HOLES, TEARS, MISSING CORNERS, FOLDED CORNERS, SOIL, TAPE, STAIN, INK WEAR, SIZE X and SIZE Y by pressing UNFIT for each criterion. Press the up and down arrows (⬆️, ⬇️) to select the desired fitness level or OFF. Selecting OFF disables the fitness criterion. For guidance on selecting fitness levels, contact a Cummins Allison representative.
- Configure the fitness reject level for HOLES, TEARS, MISSING CORNERS, FOLDED CORNERS, SOIL, TAPE, STAIN, INK WEAR, SIZE X and SIZE Y by pressing REJECT for each criterion. Press the up and down arrows (⬆️, ⬇️) to select the desired reject level or OFF. The reject level can be higher or lower than the UNFIT level. Selecting OFF disables the reject criterion. For guidance on selecting fitness reject levels, contact a Cummins Allison representative.
- Configure the OLD SERIES setting. Press ON to automatically sort the selected denomination and series as unfit, regardless of actual fitness condition. Press OFF to disable this feature and automatically sort the selected denomination and series based on configured fitness level settings.
- Repeat steps 1 - 4 above until settings have been configured for all desired denominations and note series.
To change the fitness mode name:
- Press TITLE at the bottom of the screen to prompt a keyboard.
- Press CE to erase the existing name and type the new name.
- When finished, do one of the following:
- Press ENTER to save the new name and exit the keyboard.
- Press CANCEL to cancel changes, keep the existing fitness mode name, and exit the keyboard.
To return the active fitness mode to original factory settings:
- Press FACTORY DEFAULT at the bottom of the screen.
Original factory settings are intended to meet published local standards for fitness. Actual fitness standards may vary slightly from one location to another. Work closely with the appropriate authorities to ensure that fit and unfit notes are meeting their standards.
Stopping Conditions and Recovery Steps
The JetScan iFX i400 multi-pocket sorter will stop for a variety of reasons, all of which require action by the user. When an error screen appears, follow the instructions on the screen to recover from the error. This section includes error screens in which additional steps may be required.
File Not Exported (Tickets or Day Totals)
Condition: A ticket or day totals file was not exported prior to pressing END OF DAY or CLEAR SYSTEM.
Action: Press OK to return to the SUPERVISOR MENU. Then press EXPORT TICKETS or EXPORT DAY TOTALS, whichever applies.
Invalid Entry – Out of Range (Pocket Limit)
Condition: An entered pocket-limit value was:
- Less than 10 or more than 250 on the POCKET LIMITS screen.
- Less than the current UNIT value on the POCKET LIMITS screen.
Action: Press OK to return to the POCKET LIMITS screen and enter a new value.
Jam Recovery
Condition: When a jam condition occurs, the machine's motors immediately stop and a JAM screen appears, describing the problem and how to recover from it.
Action: Follow the steps below to recover from a jam condition:
✋ CAUTION: Risk of damage to critical machine components. Carefully remove jammed documents. Visually inspect areas surrounding jammed documents prior to re-starting motors. Remove any partial documents and foreign objects from transport path.
- Use the JAM screen to locate the jam. A red asterisk (*) indicates a location that should be thoroughly examined for a jammed document or foreign object.
- Remove the jammed document or foreign object. To reach the jam, it might require opening access doors on pocket modules, lifting the green lower-vertical transport-guide levers to open the transport path or moving transport rollers. Transport rollers can be moved forward or in reverse by turning the green advance knobs inside the unit.
- Once the jammed document or foreign object is removed, secure the green lower-vertical transport-guide levers and close open access doors on pocket modules.
- Press FLUSH to ensure the transport path is clear. The motors momentarily run and then automatically stop, sending all remaining documents in the transport path to the pockets.
- Pocket LED indicators flash red, indicating documents must be removed and reprocessed.
- Return documents to the feeder.
- Continue processing the transaction.
If there is no success in removing jammed documents or clearing a JAM screen, contact a Cummins Allison representative.
Note and Document Errors
Notes and documents are rejected to the reject pocket for a variety of reasons. The appropriate codes appear in the offsort (reject) activity bar on the main-processing screen. All errors are described below.
| Classification | Code | Description |
|---|---|---|
| No Call | NC | A document that passed through the scanner cannot be identified. This document has not been counted. Return the document to the feeder for reprocessing. |
| Stranger | STR | A document that passed through the scanner was not assigned to a sorting pocket. This document has not been counted. This document must be entered manually. |
| Chain | CH | Two or more documents were overlapping during processing. These documents have not been counted. Return the documents to the feeder for reprocessing. |
| Double | DBL | Two or more documents were processed simultaneously (stacked on top of one another). These documents have not been counted. Return the documents to the feeder for reprocessing. |
| Spacing | SPC | One or more documents were processed without proper spacing. These documents have not been counted. Return the documents to the feeder for reprocessing. |
| Skew | SK | One or more documents were skewed during processing. These documents have not been counted. Return the documents to the feeder for reprocessing. |
| No Fitness | NF | A note passed through the scanner, and fitness determination cannot be made. |
Sensor Error
Condition: A sensor is blocked, dirty or not functioning properly.
Action: A yellow asterisk (*) indicates pocket sensors are dirty. A red asterisk (*) indicates pocket sensors are blocked or not functioning properly. Carefully clean sensors. To continue, press OK.
Start Error
Condition: The machine cannot start because of a hardware problem.
Action: A red asterisk (*) indicates a location that should be thoroughly examined. Ensure doors and latches are secure. If the error screen continues to appear, call a Cummins Allison representative.
Suspect Documents
When a suspect document is identified, a code appears in the offsort (reject) activity bar on the main-processing screen. The suspect document is not counted. Remove the suspect document from the reject pocket and examine it for authenticity. If the note is deemed genuine, return it to the feeder for reprocessing or enter it by pressing MANUAL on the main-processing screen. If the note is deemed counterfeit, place it aside, and it will not be part of the count.
Suspect document codes are described below.
| Code | Possible Causes | Code | Possible Causes |
|---|---|---|---|
| S-1 | Incorrect note paper Soiled note |
S-11* | Incorrect-ink error Worn note |
| S-2 | Incorrect note paper Machine-washed note Taped note |
S-12* | Incorrect-ink error Worn note |
| S-3 | Incorrect note paper Soiled note |
S-14 | Central Bank of the Russian Federation (CBRF): M-sensor |
| S-5 | Incorrect-ink error Worn note |
S-15 | CBRF: OCR serial-number error |
| S-8* | Note failed advanced-counterfeit test Worn note |
S-16 | CBRF: F1-sensor |
| S-9* | Note failed advanced-counterfeit test Worn note |
S-17 | CBRF: F2-sensor |
| S-10* | Incorrect-ink error Worn note |
S-18 | CBRF: F3-sensor |
*These error codes are most common among high-quality counterfeits or super notes. Notes producing these codes should be carefully examined.
Daily Cleaning Procedures
The following cleaning procedures for the JetScan iFX i400 multi-pocket sorter must be performed every day. In some instances, it may be advisable to perform these procedures more than once a day.
Recommended Cleaning Materials
✋ CAUTION: Simple Green, the recommended cleaning agent, can be an eye irritant. Avoid eye contact. If eye contact occurs, flush eye(s) with cool water for 5 minutes – remove contact lenses if present – continue flushing eye(s) with cool water for 15 more minutes. If irritation persists, consult physician. Individuals with sensitive skin should rinse hands after using.
- Simple Green Safety Towels. (Part number: 022-2118-00.) A pre-moistened microfiber towel may also be used. If using Simple Green concentrate, dilute to: 1 ounce of Simple Green per 8 ounces of water. For material-safety-data sheets, see simplegreen.com.
- Microfiber towels. (Part number: 022-2223-00.)
- Vacuum cleaner. (In the United States: Order standard vacuum part number 022-1959-00 or heavy-duty vacuum part number 022-1308-00. Outside of the United States: Buy vacuum locally.)
Daily Cleaning
⚠️ WARNING: High voltage inside. Double pole/neutral fusing. Risk of electric shock. Turn power OFF and unplug power cord from machine before cleaning.
⚠️ WARNING: Risk of injury. Turn power OFF and unplug power cord from machine before cleaning. Do not defeat safety interlock switches.
ℹ️ NOTICE: To avoid machine/component damage and potential voiding of existing warranty, follow these procedures: Only use specified tools for cleaning machine. Never use metal tools. If using Simple Green concentrate, dilute to: 1 ounce of Simple Green per 8 ounces of water. Never use cleaners containing ammonia. Never spray cleaners directly on machine components.
Turn OFF, Unplug Machine
- Follow normal procedures to exit the operating software. Turn the power OFF (rocker panel to 0).
- Disconnect the power cord from the machine.
Feeder Module
- Vacuum the entire feeder, including the area surrounding the feed, drum and retard rollers.
- Using Simple Green Safety Towels, clean the feed, drum and retard rollers.
- Use a dry microfiber towel to clean the start sensor.
Scanning Module
- Pull the release lever for the scanning module and raise the upper scanner transport plate to the service position.
- Use a dry microfiber towel to remove dirt buildup from urethane and rubber rollers on the upper and lower scanner transport plates. Wipe the imaging sensors on the upper and lower scanner transport plates with a dry microfiber towel.
- Vacuum the upper and lower scanner transport plates, as well as the feeder exit area.
- Pull the release lever for the scanning module and lower the upper scanner transport plate to the operating position.
Transport Assembly
- Open the lower transport access door.
- Pull the green latch leftward to release the lower transport plate. Use the black knob to lower the plate to the service position.
- Wipe the upper and lower transport plates, including rollers, with a dry microfiber towel.
- Vacuum the upper and lower transport plates.
- Use the black knob to raise the lower transport plate to the operating position. Return the green latch to the operating position.
- Close the lower transport access door.
Pockets
- Open the access doors on all pocket modules.
- In all pockets, lift the green lower-vertical transport-guide lever and raise the right transport plate to the service position.
- In all pockets, wipe the left (vertical) and right (raised) transport plates with a dry microfiber towel.
- Return the right transport plate to the operating position. To lock the plate in the operating position, lower the plate and hold it in place while pressing down on the green lower-vertical transport-guide lever.
- Close the access doors on all pocket modules.
- In all pockets, vacuum the pocket-count-sensor area between the exit rollers.
- In all pockets, carefully wipe pocket sensors and reflectors with a dry microfiber towel.
Machine Exterior
ℹ️ NOTICE: Avoid damaging touch-panel display. Only clean touch-panel display with dry microfiber towel as directed.
- Clean the touch-panel display with a dry microfiber towel.
- Using Simple Green Safety Towels, clean the remaining hard-plastic exterior surfaces as necessary.
Resuming Operation
Prior to POWERING ON the machine, make sure all transport plates are in the operating position and all access doors are closed, otherwise the machine will not function.
- Carefully reconnect the power cord.
- Turn the power ON (rocker panel to I).
- Process a small number of documents to verify machine operation.
Notes
This section is for user notes.
