Quell Wearable Pain Relief Technology™
Quick Start Guide
Therapy
Standard therapy sessions last 60 minutes with a 60-minute break between sessions. Sessions will continue automatically until the device is removed from the leg.
Session Duration: 60 minutes on, 60 minutes off.
Adjusting and Stopping Therapy
- Start Session: Click the button. One light will blink. The stimulation will increase for 2 minutes until optimal level is reached. Stimulation should feel strong, but comfortable.
- Decrease Intensity: Click the button to reduce intensity. Repeat if needed.
- Increase Intensity: Press and hold the button down. Intensity increases until you release the button.
- Stop Session: To stop therapy, click the button 4 times in a row. Always stop therapy BEFORE removing the device. When the lights are off, it is safe to remove the device.
*Adjustments can also be made using the app.
Tips for Success
- Calibrate properly so Quell delivers the right stimulation level for optimal pain relief.
- Use your Quell daily, at least 2 to 3 full therapy sessions, for the first month. It can also be used overnight.
- Give it time, as it may take several weeks to experience optimal pain relief from using your Quell.
Important Guidelines
- The electrode should be making good contact with the skin.
- Remove electrode to air out skin briefly during the day. After 4 hours of wear, the device will pulse on and off for one minute as a reminder.
- To get the most use of your electrode, put the liner back on the gel pads when the electrode is not on skin.
- Change the electrode every 2 weeks.
- Do not use when showering or bathing.
- For tips on customizing therapy, visit quellrelief.com/quell-user.
Warnings
Quell is contraindicated if you have a cardiac pacemaker, implanted defibrillator, or other implanted metallic or electronic device. If you have any of these conditions, please discuss with your doctor before using Quell.
Have Questions? Call Us: 1-800-204-6577.
Terms of Use - visit quellrelief.com/terms.
PN 2204113 Rev. J
Getting Started
Option A: App Set Up (Recommended)
The Quell Relief app will greatly enhance your Quell experience. You can calibrate, start, stop, and adjust therapy using the app. If you do not have a smartphone, please follow Option B: Manual Set Up.
- Download the Quell Relief app from the App Store or Google Play. [App Store logo] [Google Play logo]
- Launch Quell Relief app. Follow instructions and calibrate.
- Start Therapy.
Option B: Manual Set Up
Watch the Calibration Video on quellrelief.com/quell-user before you use Quell for the first time.
- Check Battery: Click and release the button once. [Battery status indicators: Needs charging, Fully charged]
- Insert Device: Slide device into band. The button should align with the blue-rimmed window.
- Attach Electrode: While keeping liner in place, snap electrode onto the connectors. Orientation of electrode does not matter. Carefully remove the paper liner before use, and save it for storing the electrode.
- Place Band: Place Quell band on upper calf about 1 to 2 inches below the knee of either leg. The lights should face up. Avoid placing device directly on your shinbone. Do not place Quell anywhere else on your body.
- Manual Calibration: Read through all the steps below before you begin calibration. You must calibrate the first time you use Quell, so Quell will learn your nerve sensitivity. Sit in a quiet place where you can focus, with your foot flat on the floor and knee bent at 90° angle as shown.
Step 1: Press and HOLD button until you see lights running back and forth, then release button. Lights will keep running.
Step 2: Wait until you feel the slightest tingle under the band, then immediately CLICK the button one time.
Step 3: Repeat Step 2 until the lights go off, meaning calibration is complete. People typically click the button 3-6 times during calibration.
You are now ready to begin therapy.
Let Us Help
For questions or to troubleshoot issues, contact Customer Care at 1-800-204-6577, email CustomerCare@quellrelief.com, or visit quellrelief.com/quell-user.