Whirlpool WHAMBS5 Water Filtration System: Installation and Operation Manual

Product Registration and Warranty Extension

Register your product at whirlpoolwatersolutions.com to learn more about warranty extensions.

For any questions or concerns regarding the installation, operation, or maintenance of your water filtration system, please call toll-free:

1-866-986-3223

Or visit: whirlpoolwatersolutions.com

When calling, please have your model number and date code ready. These are located on the rating label on the back of the unit.

This system has been tested and certified by NSF International according to NSF/ANSI Standards 42 and 53 for the performance claims specified on pages 3 and 4. The WHAMBS5 system is certified by NSF International according to NSF Protocol P231 for microbiological water purifiers, based on the U.S. EPA guidelines and protocols for testing microbiological water purifiers (OPP Task Force Report, 1987).

Manufactured and guaranteed by Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125, USA.

Document Revision: 7387348 (Rev. A 1/29/21)

Table of Contents

(Note: A table of contents is typically generated from this section, but per instructions, it is omitted here.)

Warranty Information

One-Year Limited Warranty: The manufacturer warrants to the original owner that the water filtration system (WHAMBS5), when installed and maintained according to instructions, will be free from material and manufacturing defects for a period of one (1) year from the date of purchase.

Lifetime Limited Warranty: The manufacturer warrants to the original owner that the water filtration system (WHAMBS5) will be free from material and workmanship defects during the owner's lifetime, provided that:

• The system is installed and maintained in the same dwelling where it was originally installed.
• The owner replaces the three filters every six (6) months and keeps receipts for proof of purchase of Whirlpool WHEMBF filter cartridge sets. Purchasing no more than two (2) sets of WHEMBF filters in a 12-month period may apply towards fulfilling this warranty.

Failure to meet these requirements from the date of purchase will void the lifetime warranty.

If, within the first year, an inspection reveals a defective part, the manufacturer will, at its sole discretion, replace or repair the component at no charge, excluding shipping and installation costs. Labor for maintenance is not covered. Filters are consumables and not covered by warranty.

To obtain warranty parts, call 1-866-986-3223 for assistance. This warranty applies only while the product is used in the United States or Canada.

General Provisions: The warranty is valid provided the system operates at water pressures not exceeding 100 PSI (689 kPa) and water temperatures not exceeding 100°F (38°C). The system must not be subjected to misuse, neglect, freezing, accident, or damage from natural forces like floods or earthquakes.

The manufacturer is excused from warranty obligations due to strikes, governmental regulations, material shortages, or other circumstances beyond its control.

Disclaimer: EXCEPT AS SPECIFICALLY DESCRIBED ABOVE, NO OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES. The sole obligation is to replace or repair defective components. Consequential or incidental damages are not the responsibility of the manufacturer. No distributor, agent, or representative is authorized to extend or modify these warranties.

Some jurisdictions do not allow limitations on the duration of implied warranties or the exclusion of incidental or consequential damages, so these limitations may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction. This warranty applies only to consumer-owned installations.

©/TM 2021 Whirlpool. All rights reserved. Manufactured under license by Water Channel Partners, Woodbury, Minnesota. Warranty provided by the manufacturer.

Specifications and Performance Claims

Specifications

This system complies with NSF/ANSI Standards 42 and 53 for specific performance claims, verified by test data. It also complies with NSF Protocol P231 for microbiological water purifiers.

This filter improves taste and odor and reduces various chemical contaminants in drinking water. A faucet indicator tracks filter usage and flashes amber when it's time to replace filters and the battery.

The system has been tested for reduction of the listed substances according to NSF/ANSI Standards 42 and 53. Contaminant concentrations in influent water were reduced to levels less than or equal to the allowable limit in effluent water, as specified by NSF/ANSI Standards 42 and 53. Testing was conducted using spiked tap water at a flow rate of 0.74 GPM (2.8 L/min), pH of 7.5 ±0.5, pressure of 60 PSIG (414 kPa), and temperature of 68 ±5°F (20 ± 15°C).

IMPORTANT NOTICE: Review these performance data and compare the unit's capabilities with your water treatment needs. It is recommended to have your water supply tested before purchasing a water treatment unit to determine your actual needs. This filtration system is designed to reduce the listed performance claims. Do not use it for water that is visually contaminated (cloudy) or has an obvious source of contamination, such as untreated wastewater. This system is not designed to convert untreated wastewater or sewage into potable water. Systems certified for cyst reduction can be used with disinfected water that may contain filterable cysts. While tests were conducted under normal laboratory conditions, actual system performance may vary depending on local water conditions. Some or all of the contaminants reduced by this unit may not be present in your water supply. Refer to other sections of this manual for filter replacement, system installation, operation, and warranty instructions. Maintenance instructions must be followed for the product to perform as indicated.

NOTE: Additional information can be found on the water treatment system's labels.

Performance Claims

^j Maximum contaminant level set by the U.S. Environmental Protection Agency (EPA) as required by the Safe Drinking Water Act.

^k Micrograms per liter, which is equivalent to parts per billion (PPB).

^l NSF minimum percentage reduction requirement. The acceptable level for this substance is based on the percentage reduction, not the maximum effluent concentration.

^m The EPA has not determined a maximum contaminant level for this chemical substance.

ⁿ Class I particulates, counted as particles per milliliter.

^o Chloroform was used as a substitute to reduce chemicals listed in the table titled “Chemicals Reduced by Chloroform Substitute Testing” (on the following page).

Organic Chemical Reduction via Chloroform Substitute Testing

^l No product water level was observed, but it was set at the detection limit of the analysis.

^m The product water level was set at a value determined in substitute testing.

ⁿ The chemical reduction percentage and product water level were calculated at the 95% chloroform breakthrough point, as determined in substitute testing.

^o Substitute test results for heptachlor epoxide showed 98% reduction. This data was used to calculate a higher incidence concentration, which would result in a product water level at the maximum contaminant level (MCL).

^p Maximum contaminant level set by the U.S. Environmental Protection Agency (EPA) as required by the Safe Drinking Water Act.

Reduction of Cysts, Viruses, and Bacteria

Tested by BioVir Labs, according to U.S. EPA testing protocol.

What the Water Purifier Does

The WHAMBS5 model is a water treatment system designed to purify water. It uses a three-filter configuration to remove undesirable elements such as chlorine taste and odor, particulates, lead, viruses, bacteria, cysts, and many organic compounds. The system also retains naturally occurring minerals for excellent taste.

The WHAMBS5 utilizes patented technology to ensure a supply of potable water. Filters should be replaced every 6 months or after 550 gallons (2,082 liters) of use. The purifier's technology is designed to stop water flow when its capacity is exhausted, protecting the user from contaminated water.

NOTE: A performance data sheet is included, listing what the system reduces. Consult this sheet for individual contaminants and microbial reduction performance.

The system fits under most sinks or lavatories. It requires a cold water supply line within a few feet (a 6-foot [1.8 m] tube is included). Longer tubing can be purchased if needed. Ensure any tubing used is suitable for potable water supplies.

Before You Begin

• Before installing and using the water purifier, read all steps and guidelines carefully.
• Follow all steps precisely for correct installation. Reading this manual will help you get the most benefits from the purifier.
• Do not use for water that is visually contaminated (cloudy) or has an obvious source of contamination, such as untreated wastewater.
• All plumbing installations must comply with local codes and requirements. In Massachusetts, refer to plumbing codes 248 CMR 3.00 and 10.00. Consult a licensed plumber.
• The water purifier operates with water pressures from 30 PSI (207 kPa) (minimum) to 100 PSI (689 kPa) (maximum). If your home water pressure exceeds the maximum, install a pressure-reducing valve on the water supply line to the filtration system.
• Do not install the water purifier outdoors or in extremely hot or cold temperatures. The water supply temperature to the system under the sink should be between 40°F and 100°F (4°C and 38°C).

Dimensions

The system has the following approximate dimensions:

• Height: 10 inches (25.4 cm)
• Width: 14-1/4 inches (36.2 cm)
• Depth: 4-1/2 inches (11.4 cm)

(Diagram FIG. 1 shows these dimensions and the filter unit.)

Have questions? Call toll-free 1-866-986-3223 or visit whirlpoolwatersolutions.com. Be prepared to provide the model number and date code.

System Parts

• Filter system assembly
• Water supply union
• Filtered water faucet for sink or countertop mounting
• 3/8 inch color-coded tubing for all necessary connections
• Drip tray for filter replacement

Tools and Materials Needed

• Phillips and flathead screwdrivers
• Pliers and extension wrench
• Tubing cutter
• Electric drill and 1-1/4 inch bit (if drilling a hole for the faucet)

IMPORTANT: Consult a qualified plumber or installer regarding drilling procedures for porcelain or stainless steel sinks to avoid damage.

Typical Under-Sink Installation

Locate the water filter housing on the cold water supply line under the sink or basin to filter cold potable water. Refer to the following diagram.

(Diagram FIG. 2 illustrates a typical under-sink installation showing the cold water line, shut-off valve, the filter unit with inlet (yellow tube) and outlet (blue tube), and the filtered water faucet. It also shows a drip tray for filter replacement.)

IMPORTANT: Ensure sufficient clearance behind the filter system to prevent kinks or sharp bends in the tubing.

Installation Instructions

Step A - Install the Cold Water Supply Union

Consult local plumbing codes before installation. Install a union for the cold water supply. This union should provide a leak-proof connection to the 3/8 inch filter water lines. Figure 3A shows a typical connection with the included union. Figure 3B shows an optional connection with standard plumbing unions (not included).

Included Water Supply Union

1. Close the cold water shut-off valve where the union will be installed. Open faucets to relieve pressure.
2. Disconnect the existing cold water line from the shut-off valve.
3. Ensure the union's gasket is inside the female threaded part of the union.
4. Install the union onto the cold water shut-off valve where the existing line was removed. Hand-tighten, being careful not to cross-thread or overtighten.
5. Connect the existing cold water line to the male threaded part of the supply union and hand-tighten. Be careful not to cross-thread or overtighten.

Optional Pipe Unions (Compression Type Illustrated)

NOTE: Turn off the water supply and open a faucet to drain the line before proceeding. Comply with plumbing codes by installing a union on the cold water pipe to adapt to the 3/8 inch OD tubing. Figure 3B illustrates a typical connection. If using threaded unions, apply pipe joint compound or sealing tape to external threads.

(Diagram FIG. 3 shows two connection types: A. Using the included water supply union, connecting the cold water line to the filter inlet tube. B. Using an optional compression union, showing the components like insert and ferrule.)

Step B - Make the Hole for the Filtered Water Faucet

IMPORTANT: Consult a qualified plumber or installer regarding drilling procedures for porcelain, stainless steel, or granite to avoid damaging the sink. Special drill bits are available for this purpose.

1. Select a location for the faucet. Ensure there is enough space underneath for necessary connections. Options include:
• An existing sprayer hose connection hole.
• Drill a hole in the top of the sink.
• Drill a hole in the countertop next to the sink.
2. If drilling is necessary, make a hole at least 1-1/4 inches (3.2 cm) in diameter for the faucet.

Installation Instructions (Continued)

Step C - Install the Faucet

1. Insert one end of the blue 3/8 inch tubing into the push-to-connect fitting at the bottom of the faucet. Push the tube through the collar and fully into the fitting. The proper engagement is 3/4 inch of tubing inside the fitting.
2. Feed the 3/8 inch tubing connected to the faucet through the mounting hole. Slide the lever mounting bolts through the hole. Tighten the screws to secure the base flush with the mounting surface. Do not overtighten.
3. Place the faucet onto the base. Turn it 1/4 turn clockwise to lock the faucet to the base.
4. Install the battery in the base. Refer to the “Battery Replacement” section for instructions.

(Diagram FIG. 4 shows the faucet assembly, including the faucet, blue outlet tube, base, collar, mounting bolts, rubber washer, and the hole in the sink or countertop.)

Step D - Make the Tube Connections

1. Measure and cut a length of 3/8 inch tubing to connect the supply union to the filter system inlet (see Figure 2). Cut tubing ends square.
2. Insert the tubing fully into the supply union and the inlet union. Pull the tubing to ensure it is securely connected.
3. Repeat steps 1 and 2 to connect the faucet tube to the filter system outlet (see Figure 2).

Tubing Connection (All Push-to-Connect Fittings):

The system includes push-to-connect fittings for quick tubing connections. When working with these fittings:

(Diagram FIG. 5 illustrates correct and incorrect tube connections. Correct connection shows a smooth, square-cut end fully inserted into the fitting, with 3/4 inch engagement. Incorrect shows a rough or angled cut, or partial insertion.)

To disconnect tubing:

(Diagram FIG. 6 shows how to disconnect tubing by pushing the collar inward while pulling the tube out.)

• Push the collar inward and hold it with a finger while pulling the tube out.

Installation Instructions (Continued)

Step E - Turn on Water, Check for Leaks, and Flush Carbon Fines

1. Open the supply valve(s) that were closed during installation.
2. Open the sink faucet and the filtered water faucet to purge air from the system. When water runs smoothly without sputtering or intermittent streams, close the faucets and check the installation for leaks.
3. Open the filtered water faucet and let water run for 10 minutes to flush out fine carbon particles.

Have questions? Call toll-free 1-866-986-3223 or visit whirlpoolwatersolutions.com. Be prepared to provide the model number and date code.

Filter Cartridges

Filter Cartridge Lifespan

Cartridges for Taste, Odor, and Microbiological Purification: These cartridges contain activated carbon. When installing new cartridges, open the filtered water faucet and let water run for 10 minutes to flush out fine carbon particles. It is recommended to replace filter cartridges every 6 months or after 350 gallons (1,325 liters) of use. Several variables affect cartridge life, including:

1. Amount of water used.
2. Amount of sediment, odor, taste, or other undesirable substances in the water.

Use this information as a guide. You will know it's time to replace cartridges when you first notice sediment, taste, or odor, or when the flow decreases or stops.

The Whirlpool WHAMBS5 water filtration system with WHEMBF replacement elements meets NSF/ANSI Standards 42 and 53 for specific performance claims, verified by test data. The system's rated capacity is 550 gallons (2,082 liters) at a rated service flow rate of 0.74 gpm (2.8 liters/minute).

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Filter Cartridge Replacement

1. Turn the filter cartridge counter-clockwise to remove it from the filter distributor.
2. Dispose of used cartridges properly.
3. Install new cartridges by turning them clockwise to lock them into the filter distributor.
4. Replace the timer battery. Refer to the “Battery Replacement” section for instructions.

Taste, Odor, and Microbiological Purification Cartridges: These cartridges contain activated carbon, which appears as a black powder. When installing new cartridges, open the filtered water faucet and flush for about 10 minutes, or until no fine carbon particles are visible in the filtered water.

(Diagram FIG. 7 shows the filter cartridges and indicates to turn them counter-clockwise to remove and clockwise to install.)

Faucet Electronics

Faucet Timer

The faucet base contains a battery-powered timer that lasts for 6 months. An amber LED indicator on the faucet base flashes continuously after 6 months, signaling it's time to replace the battery and filters.

Battery Replacement

To replace the battery, follow these steps:

1. Loosen the screw on the right side of the faucet base.
2. Push the battery compartment upward until it detaches from the base.
3. Replace the battery (CR 2032 or equivalent). Insert the battery with the positive (+) side facing the rear of the compartment.
4. NOTE: Recycle or dispose of the old battery properly.
5. When the battery is replaced for the first time, the base light will flash 6 times and turn off, indicating the battery is fully charged. After the 6 flashes, the timer will begin its 6-month cycle. If the light flashes twice repeatedly, the battery is depleted and needs replacement.
6. Reinstall the battery compartment and tighten the mounting screw firmly.

(Diagram FIG. 8 shows the battery compartment, battery orientation, and the retaining screw.)

System Troubleshooting

Problem: No water flow or reduced flow.

• Cause: Filter 1 is clogged. Correction: Replace filter cartridge 1.
• Cause: The water purifier is exposed to excessive microbiological load, reducing flow and potentially causing blockage. This fail-safe feature prevents use beyond its designed lifespan. Correction: Replace all filter cartridges.

Problem: Taste or odor.

• Cause: Filter cartridges are exhausted. Correction: Replace all filter cartridges.
• Cause: System is contaminated. Correction: Disinfect the system. Call 1-866-986-3223 for instructions.

Problem: LED indicator light does not work after changing the battery.

• Cause: Battery is depleted. Correction: Replace with a new battery.
• Cause: Battery installed incorrectly. Correction: Install the battery correctly.

Problem: Water leak at push-to-connect fittings.

• Cause: Tubing inserted only partially. Correction: Insert tubing fully into the fittings.
• Cause: Tubing not cut square. Correction: Cut the tubing square.
• Cause: Tubing is kinked. Correction: Remove the kinked portion and reinsert the tubing into the fitting.
• Cause: Outer surface of the tubing is not smooth. Correction: Remove the uneven portion and reinsert the tubing into the fitting.

Need help troubleshooting? Call toll-free 1-866-986-3223 or visit whirlpoolwatersolutions.com.

Parts List

* Purchase replacement cartridges at the store where the water filtration system was acquired.

(Diagram shows parts 1 through 6, with labels corresponding to the list.)

To order replacement parts, call toll-free 1-866-986-3223.

Manufactured and guaranteed by Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125, USA.

FOR IOWA USE ONLY

All sales in Iowa require the following signatures before the sale is finalized. The seller/lessor must retain these signatures for at least 2 years.

Buyer/Lessee: _________________________________________ Date: _______________

Seller: _________________________________________________ Date: _______________

Seller's Address: __________________________________________________________________________

Seller's Phone No.: _________________________________________________________________________

Product: Whirlpool® Water Filtration System - Model WHAMBS5

W11486413A