Eaton UPS Services

Eaton offers a comprehensive range of warranties and service extensions through its extensive channel network for plug-and-play and hardwired UPSs up to a 200 kVA power range. These options are designed to safeguard equipment performance and reliability.

Extended Warranties

Warranty +1

Provides an additional 1 or 3 years of warranty coverage beyond the product's standard warranty. This includes:

*Normal battery aging and "recommend battery replacement" messages on the display do not imply battery faults and are not covered by the warranty.

Connected with Extended Warranties

Offers remote monitoring in conjunction with extended warranties.

Key features include:

Warranty Advance

Provides a higher service level for 3 years, including:

**During normal working hours (excluding public holidays, Saturdays, and Sundays in the country of installation).

Service on Site

Intervention

This service provides an Eaton technician for UPS commissioning or a preventive maintenance visit. It includes:

Battery Replacements

Easy Battery+

Provides a complete battery tray for quicker and safer battery exchange compared to swapping batteries individually.

Battery+

Provides the correct batteries for your off-line UPS.

Eaton Extended Warranties can only be purchased during the standard warranty or extended warranty period.

Product Coverage Tables

The following tables detail the extended warranty options available for various Eaton UPS product lines. Please refer to the tables for specific model compatibility and associated warranty codes.

Current Products - Extended Warranties

Current products Warranty +1 Warranty +3 Warranty Advance
DR Line
3S Gen2
3S Gen2 450/550/700/850W1001WEBW3001WEB-
Ellipse ECO
Ellipse ECO 500/650/800W1001WEBW3001WEB-
Ellipse ECO 1200/1600W1002WEBW3002WEB-
Line-Innovation
SE
SE 500/650/850/1100/1500W1001WEB--
SE 2000W1002WEB--
SS
SS 550/700W1001WEBW3001WEB-
SS 1000/1500W1002WEBW3002WEB-
Ellipse PRO
Ellipse PRO 650/850/1200W1002WEBW3002WEB-
Ellipse PRO 1600W1003WEBW3003WEB-
SSC
SSC 500/750W1002WEBW3002WEB-
SSC 1000/1500/1000 RackW1003WEBW3003WEB-
SSC 1500 RackW1004WEBW3004WEB-
SSC 2200 RTW1004WEBW3004WEB-
SSC 3000 RTW1005WEBW3005WEB-
SP
SP 650W1002WEBW3002WEB-
SP 650 Rack 1UW1003WEBW3003WEB-
SP 850W1003WEBW3003WEB-
SP 850 Rack 1UW1003WEBW3003WEB-
SP 1150W1003WEBW3003WEB-
SP 1150 Rack 1UW1004WEBW3004WEB-
SP 1550 / SP 1550 Rack 1UW1004WEBW3004WEB-
SP 1550G Rack1U Li-IonW1006WEBW3006WEB-
SPX Gen2
Eaton SPX 1000 RT2U G2/ NetpackW1004WEBW3004WEB-
Eaton SPX 1500 RT2U G2/ NetpackW1005WEBW3005WEB-
Eaton SPX 2200 RT3U G2/RT2U/NetpackW1005WEBW3005WEB-
Eaton SPX 3000 RT3U G2/RT2U/NetpackW1006WEBW3006WEB-
Eaton SPX EBM 48V RT2UW1003WEBW3003WEB-
Eaton SPX EBM 72V RT3U / RT2UW1004WEBW3004WEB-
Dr. Line Double Conversion
9SX
9SX 700W1003WEBW3003WEB-
9SX 1000/1500/2000/1000 Rack/1500 RackW1004WEBW3004WEB-
9SX 3000/2000 Rack/3000 RackW1005WEBW3005WEB-
9SX 5000/6000W1006WEBW3006WEBWAD001WEB
9SX 8000W1007WEBW3007WEBWAD001WEB
9SX 11000W1008WEBW3008WEBWAD001WEB
9SX 5000 RT3UW1006WEBW3006WEBWAD001WEB
9SX 6000 RT3UW1007WEBW3007WEBWAD001WEB
9SX 8000/11000 RT6UW1008WEBW3008WEBWAD001WEB
9SX Power Module
9SX 8000 Power ModuleW1006WEBW3006WEBWAD001WEB
9SX 11000 Power ModuleW1007WEBW3007WEBWAD001WEB
9SX EBM
9SX EBM 36/48V Rack TowerW1003WEBW3003WEB-
9SX EBM 96/72/180VW1004WEBW3004WEB-
9SX EBM 240VW1004WEBW3004WEB-
9SX EBM 240V TowerW1005WEBW3005WEB-
9SX Marine
9SX Marine 1000W1004WEBW3004WEB-
9SX Marine 3000W1008WEBW3008WEB-
9PX
9PX 1000W1004WEBW3004WEB-
9PX 1500/2200W1005WEBW3005WEB-
9PX 3000W1006WEBW3006WEB-
9PX 5000 Hotswap/RT3U NetpackW1007WEBW3007WEBWAD001WEB
9PX 6000 Hotswap/RT3U NetpackW1007WEBW3007WEBWAD001WEB
9PX 8/11kVA Hotswap/RT6U Hotswap Net packW1008WEBW3008WEBWAD001WEB
9PX 3:1
9PX 6/8/11kVA 3:1 Hotswap/RT6U Hotswap Net packW1008WEBW3008WEBWAD001WEB
9PX Power Module
9PX 8000 Power ModuleW1006WEBW3006WEBWAD001WEB
9PX 11000 Power ModuleW1007WEBW3007WEBWAD001WEB
9PX 6000 3:1 Power ModuleW1006WEBW3006WEBWAD001WEB
9PX 8000 3:1 Power ModuleW1007WEBW3007WEBWAD001WEB
9PX 11000 3:1 Power ModuleW1008WEBW3008WEBWAD001WEB
9PX Lithium-Ion
9PX EBM 48VW1004WEBW3004WEB-
9PX 1500/ Netpack/ EBM 72VW1006WEBW3006WEB-
9PX 2200/ NetpackW1007WEBW3007WEB-
9PX 3000/ NetpackW1008WEBW3008WEB-
9PX Redundant
9PX 10/12 kVAW1007WEB (Dly. 2)W3007WEB (Dly. 2)WAD001WEB (Dly. 2)
9PX 16/22 kVAW1008WEB (Dly. 2)W3008WEB (Dly. 2)WAD001WEB (Dly. 2)
9PX Modular Easy
9PX ModularEasy 6000iW1004WEBW3004WEB-
9PX ModularEasy 11000iW1005WEBW3005WEB-
9PX EBM
9PX EBM 48/72/180VW1004WEBW3004WEB-
9PX EBM 240VW1005WEBW3005WEB-
9PX Low Voltage
9PX 1000 RT 120VW1005WEBW3005WEB-
9PX 2000/3000 RT 120VW1006WEBW3006WEB-
9PX Marine
9PX 1500 MarineW1006WEBW3006WEB-
9PX 3000 MarineW1007WEBW3007WEB-
9PX Marine FilterW1004WEBW3004WEB-
9E
9E 1000W1003WEB--
9E 2000/3000/XLW1004WEB--
9E EBM 72VW1003WEB--
9E 6000/10000 XLW1005WEB--
9E 10000W1006WEB--
9E 15000/20000 XLW1007WEB-WAD001WEB
9E 20000W1008WEB-WAD001WEB
9155
9155 8/10 kVA--WAD001WEB
9155 12/15 kVA--WAD002WEB
9155 20/30 kVA--WAD003WEB
Blade UPS
Blade UPS 24 KW--WAD004WEB
Blade UPS 36 KW--WAD005WEB
Blade UPS 48 KW--WAD006WEB
Blade UPS 60 KW--WAD007WEB
Blade UPS 60 KW N+1--WAD008WEB
93 PM
93 PM 30/40 kVA--WAD004WEB
93 PM 50/60/80 kVA--WAD005WEB
93 PM 100/120 kVA--WAD006WEB
93 PM 150/160 kVA--WAD007WEB
93 PM 200 kVA--WAD008WEB
93 E
93 E 15/20 kVA--WAD001WEB
93 E 30 kVA--WAD002WEB
93 E 40/60/80 kVA--WAD003WEB
93 E 100 kVA--WAD004WEB
93 E 120 kVA--WAD005WEB
93 E 160 kVA--WAD006WEB
93 E 200 kVA--WAD007WEB
93 PS
93 PS 8/10 kVA--WAD001WEB
93 PS 15/20 kVA--WAD002WEB
93 PS 26-80/10+10/30/40 kVA--WAD003WEB
93 PS 115+15/20+20 kVA--WAD004WEB
Power Distribution, Power management and accessories
Rock PDU G3+ Basic
EBA800/EBA800/EBA820W1003WEBW3003WEB-
EBA801/EBA811/EBA832/EBAH11W1004WEBW3004WEB-

Current Products - Extended Warranties (Continued)

Current products Connected Warranty +1 Connected Warranty +3
50C
50C 1000/ Rock2U/ 1500/ Rock2U/ 2200/ 3000/CNW10A1WEBCNW30A1WEB
SP
SP 650/ 650/ Rock1U/ 650/ 950/ Rock1UCNW10A1WEBCNW30A1WEB
SP 1150/ 1150/ Rock1U/ 1550/ 1550/ Rock1UCNW10A1WEBCNW30A1WEB
SP 15500/ Rock1U Li-IonCNW10A2WEBCNW30A2WEB
SPX Gen1 & Gen2
SPX 1000/ 1500/ 2200/CNW10A1WEBCNW30A1WEB
SPX 3000CNW10A2WEBCNW30A2WEB
On-Line Double Conversion
95X
95X 700/ 1000/ 1500/ 2000/CNW10A1WEBCNW30A1WEB
95X 1000/ Marine/ 1000/ Rock2U/ 1500/ Rock2UCNW10A1WEBCNW30A1WEB
95X 3000/ 3000/ MarineCNW10A2WEBCNW30A2WEB
95X 2000/ Rock2U/ 3000/ Rock2UCNW10A2WEBCNW30A2WEB
95X 5000/6000/ 5000 RT3U/ 6000RT3UCNW10A3WEBCNW30A3WEB
95X 8000/ 8000 RT6U/ 11000/ 11000 RT6UCNW10A4WEBCNW30A4WEB
95X Power Module
95X 8000 Power Module/ 11000 Power ModuleCNW10A4WEBCNW30A4WEB
9PX
9PX 1000/ 1000/ Netpack/ 1500/ 1500/ NetpackCNW10A1WEBCNW30A1WEB
9PX 2200/ RT3U/ Hotswap/ NetpackCNW10A2WEBCNW30A2WEB
9PX 3000 RT3U/ 3000 RT3U HotswapCNW10A2WEBCNW30A2WEB
9PX 3000 RT2U/ 3000 RT2U NetpackCNW10A3WEBCNW30A3WEB
9PX 6000/ 3:1 Power Module/ 8000/ 3:1 Power ModuleCNW10A3WEBCNW30A3WEB
95X 8000/ 8000 RT6U/ 11000/ 11000 RT6UCNW10A4WEBCNW30A4WEB
9PX
9PX 5000/ 6000/ 6000/ 11000CNW10A4WEBCNW30A4WEB
9PX Redundant
9PX 10K/ 12KU 16KU 22KUCNW10A4WEB (Op. 2)CNW30A4WEB (Op. 2)
9PX Marine
9PX 1500 RT2U MarineCNW10A2WEBCNW30A2WEB
9PX 3000 RT3U MarineCNW10A4WEBCNW30A4WEB
9PX Lithium-ion
9PX 1500 RT2U Li-Ion/ NetpackCNW10A2WEBCNW30A2WEB
9PX 2200 RT2U Li-Ion/ NetpackCNW10A3WEBCNW30A3WEB
9PX 3000 RT2U Li-Ion/ NetpackCNW10A4WEBCNW30A4WEB
9PX Low Voltage
9PX 1500 RT 120V/ 2000 RT 120VCNW10A2WEBCNW30A2WEB
9PX 3000 RT 120VCNW10A3WEBCNW30A3WEB
9K
9K 1000/ 2000/ 3000/ 3000 XLCNW10A1WEB-
9K 6000/ 10000/ 10000 XLCNW10A2WEB-
9K 15000/ 20000/ 20000 XLCNW10A4WEB-

Services for running UPS/ePDU

Current products Battery + Easy Battery + Intervention Current products Battery + Easy Battery + Intervention
9X Low9SX Power Module
3S Gen29SX 8000//1000i Power Module--INT002WEB
3S Gen2 450/550B6I0750WEB--9SX EBM
3S Gen2 700B6I0760WEB--9SX EBM 38V Rack2U-EB033WEB (Qty: 2)-
3S Gen2 850B6I0765WEB--9SX EBM 48V Rack2U-EB034WEB (Qty: 2)-
Ellipse ECO9SX EBM 72V Rack2U-EB003WEB (Qty: 2)-
Ellipse ECO 500B6I0750WEB--9SX Marine
Ellipse ECO 650B6I0760WEB--9SX 1000i Marine-EB029WEBINT001WEB
Ellipse ECO 800B6I0765WEB--9SX 3000i Marine-EB031WEBINT001WEB
Ellipse ECO 1200B6I0761WEB--9PX
Ellipse ECO 1600B6I0766WEB--9PX 1000/1500-EBP-1613WEBINT001WEB
Low-Innovation9PX 2200 RT2U/RT2U Netpack-EBP-1616WEBINT001WEB
SS9PX 2200 RT3U/RT3U Hotswap-EBP-1703WEBINT001WEB
SS 550B6I0750WEB--9PX 3000 RT2U/RT2U Netpack-EBP-1617WEBINT001WEB
SS 700B6I0760WEB--9PX 3000 RT3U/RT3U Hotswap-EBP-1617WEBINT001WEB
SS 1000B6I0761WEB--9PX 5000 HotSwap/RT3U Netpack-EB006WEBINT001WEB
SS 1500B6I0766WEB--9PX 6000 HotSwap/RT3U Netpack-EB006WEBINT001WEB
Ellipse PRO9PX 8000 HotSwap/RT6U Netpack--INT002WEB
Ellipse PRO 2000B6I0761WEB--9PX 11000 HotSwap/RT6U Netpack--INT002WEB
Ellipse PRO 1600B6I0766WEB--9PX Battery Module
SSC9PX EBM 48V RT2U/ 72V RT2U-EBP-1616WEB (Qty : 2)-
SSC 500B6I0765WEB--
SSC 750-EB023WEB-9PX EBM 72V RT3U-EBP-1703WEB (Qty : 2)-
SSC 1000-EB007WEB-
SSC 1000 Rack-EB020WEB-9PX 3/1
SSC 1500-EB022WEB-9PX 6/9/11 kVA 3:1 HotSwap/ RT6U Netpack--INT002WEB
SSC 1500 Rack-EB021WEB-9PX Power Module
SSC 2200 RT-EB004WEB-9PX 6/11 kVA Power Module--INT002WEB
SSC 3000 RT-EB001WEB-9PX 6/9/11 kVA 3:1 Power Module--INT002WEB
SP9PX Redundant
SP 650iB6I0765WEB--9PX 10/12 kVA--INT002WEB
SP 850i-EB008WEB-9PX 16/22 kVA--INT003WEB
SP 1150i-EB008WEBINT001WEB9PX Marine
SP 1550i-EB009WEBINT001WEB9PX 1500 Marine-EBP-1613WEBINT001WEB
SP 1550i-EB009WEBINT001WEB9PX 3000 Marine-EBP-1702WEBINT001WEB
SP 650i Rack1U-EB010WEB-9E
SP 850i Rack1U-EB011WEB-9E 6/10/10 XL kVA--INT001WEB
SP 1150i Rack1U-EB011WEBINT001WEB9E 15/20/20 XL kVA--INT002WEB
SP 1550i Rack1U-EB012WEBINT001WEB9155
SPX Gen29155 8/10 kVA/12/15 kVA--INT002WEB
SPX 1000i-EBP-1613WEBINT001WEB9155 20/30 kVA--INT003WEB
SPX 1500i--INT001WEBBlade UPS
SPX 2200iRT3U/ 3000i RT3U-EBP-1702WEBINT001WEBBlade UPS 24 KW--INT004WEB
SPX 2200iRT2U/ 3000i RT2U-EBP-1617WEBINT001WEBBlade UPS 36 KW--INT005WEB
SPX EBM 48V RT2U-EBP-1613WEB (Qty: 2)INT001WEBBlade UPS 48 KW--INT006WEB
SPX EBM 72V RT2U-EBP-1616WEB (Qty: 2)INT001WEBBlade UPS 60 KW/60 KW N+1--INT007WEB
SPX EBM 72V RT3U-EBP-1703WEB (Qty: 2)INT001WEB93 PS
On-Line Double Conversion93 PS 8/10/15/20 KVA--INT002WEB
9SX93 PS (8+8)/10+10)/15+15)/ (20+20)kVA/30/40 kVA--INT003WEB
9SX 700i-EB029WEB-93 PM
9SX 1000i-EB030WEBINT001WEB93 PM 30/40 KVA--INT004WEB
9SX 1500i-EB030WEBINT001WEB93 PM 50/60/80 KVA--INT005WEB
9SX 2000i/3000i-EB031WEBINT001WEB93 PM 100/120 KVA--INT006WEB
9SX 1000i Rack2U-EB033WEBINT001WEB93 PM 150/160/200 KVA--INT007WEB
9SX 1500i Rack2U-EB033WEBINT001WEB93E
9SX 2000i/3000i Rack2U-EB003WEBINT001WEB93E 15/20 KVA--INT002WEB
9SX 5000i/6000i-EB032WEB (Qty : 4)INT001WEB93E 30/40/60 KVA--INT003WEB
9SX 5000i/6000i RT3U-EB006WEBINT001WEB93E 80/100 KVA--INT004WEB
9SX 8000//1000i--INT002WEB93E 120 KVA--INT005WEB
9SX 8000//1000i RT6U--INT002WEB93E 160/200 KVA--INT007WEB

Legacy Products - Services

Legacy products Battery + Easy Battery + Intervention
Off-Line
3S
3S 550BB8760WEB--
3S 700BB8760WEB--
Protection Station
Protection Station 500BB8760WEB--
Protection Station 650BB8760WEB
Protection Station 800BB8760WEB--
Line Interactive
SPX Gen1
SPX 1500i-EB00AWEBINT001WEB
SPX 2200i-EB00AWEBINT001WEB
SPX 3000i RT3U-EB002WEBINT001WEB
SPX 3000i RT2U Netpack-EB001WEBINT001WEB
5130
5130 1250/1750 VA-EB00AWEB-
5130 2500 RT2U/3000 RT2U-EB001WEB-
5130 3000 RT3U-EB002WEB-
Off-Line
3S
3S 550BB8760WEB--
3S 700BB8760WEB--
On-Line Double Conversion
Eaton EX
EX 700BB8761WEB--
EX 1000/1500-EB013WEB-
Eaton EX/ Pulsar M
2200 2U-EB001WEB-
2200 3U-EB002WEBINT001WEB
3000 2U-EB001WEBINT001WEB
3000 3U-EB002WEBINT001WEB
Eaton EX Marine
EX Marine 1500-EB013WEB-
EX Marine 2200/3000-EB002WEB-
On-Line Double Conversion
9130
9130 700 VA-EB02AWEB-
9130 1000 VA-EB005WEB-
9130 1000 RM-EB025WEB-
9130 1500 VA-EB027WEB-
9130 1500 RM-EB026WEB-
9130 2000 VA/3000VA-EB014WEBINT001WEB
9130 2000 RM/3000 RM-EB003WEB-
9130 5000/6000--INT001WEB
9130 Marine
9130 Marine 1000-EB025WEB-
9130 Marine 2000/3000-EB005WEB-
Pulsar MX
Pulsar MX 4/5 KVA--INT001WEB
Pulsar MX Frame 15/20 KVA--INT002WEB
EX RT
EX RT 5/7/11kVA 1:1 and 3:1--INT002WEB
9135
9135 5000VA/6000VA--INT001WEB
9140
9140 7500 VA/10000 VA--INT002WEB
9355
9355 8/10/12/15 kVA--INT002WEB
9355 20/30/40 kVA--INT003WEB

The extended warranties must be registered within 30 days of purchase to be valid. Activate your service package through the following link: https://www.pqproductregistration.eaton.com

Eaton Industries Manufacturing GmbH
Electrical Sector EMEA
Route de la Longeraie
71110 Morges, Switzerland
Eaton.eu

© 2022 Eaton

All Rights Reserved
Printed in 2022
Publication No. SA161021EN
EMEA - February 2022

Changes to the products, to the information contained in this document, and to prices are reserved; so are errors and omissions. Only order confirmations and technical documentation by Eaton is binding. Photos and pictures also do not warrant a specific layout or functionality. Their use in whatever form is subject to prior approval by Eaton. The same applies to Trademarks (especially Eaton, Moeller, and Cutler-Hammer). The Terms and Conditions of Eaton apply, as referenced on Eaton internet pages and Eaton order confirmations.

Eaton is a registered trademark of Eaton Corporation.
All other trademarks are property of their respective owners.

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