Panasonic KX-NS Series and Zoiper Setup Guide for iPhone and Android

Setup information provided by TelQuest International

Contact: 973-808-4588

Zoiper Requirements

  • Download Zoiper from the Play Store or Apple Store.
  • KX-NSM7xx activation key.
  • Setup of SIP Extension in PBX.
  • MRG Setup if using outside of PBX Network.

App Stores:

Screenshots show Zoiper applications available on the Google Play Store and Apple App Store.

KX-NS Series MRG Setup

NAT Address: Outside Internet address.

SIP Proxy Server Port: Unique port.

Note: On v4.3 and above, the SIP Proxy port will be '0'. You must set it to something that does NOT have '50' in it (e.g., 15060 = ok, 15600 = ok).

PBX Configuration:

Screenshots illustrate the PBX configuration interface:

  • Common: NAT - External IP Address: 11.22.33.44
  • IP Extension / IP-CS: NAT-MGCP Server Port No.: 2727, NAT - MGCP Server Port No. for IP-CS: 32727
  • Keep Alive Packet Type: Blank UDP
  • Keep Alive Packet Sending Interval Time (s): 20
  • NAT - FTP Server Port No.: 31021
  • SIP Extension / UT Extension: NAT - SIP Proxy Server Port No.: 15060

KX-NS Series SIP Extension Setup

Required Information:

  • Extension #
  • Password

Port Property - Virtual SIP Extension:

Screenshots show the configuration of virtual SIP extensions, including Extension Number (e.g., 135) and Password (e.g., 12345).

Set extension as a Remote extension

Port Property - Virtual SIP Extension:

Screenshots show setting the connection type to 'Remote (MRG)' for an extension.

Required Port Forwarding

Port forwarding rules for Router

Protocol Port number Destination
SIP 0(UDP)* PBX IP Address:5060(UDP)

* Default port number is 0. You will need to specify a port number of your choosing between 1-65535. You cannot use x50xx, 50xx, or any other port already assigned to another service. This change was made for security purposes.

PBX Configuration (Port Forwarding Details):

Screenshots confirm the NAT - SIP Proxy Server Port No. is set to 15060.

RTP Port Forwarding Rules

Protocol Range of port number (WAN) Destination Description
RTP 16000-16511(UDP) DSP 1-1 NS700/1000
RTP 16512-17023(UDP) DSP 1-2 NS700/1000**
RTP 17024-17535(UDP) DSP 2-1 NS1000**
RTP 17536-18047(UDP) DSP 2-2 NS1000**

** This programming is not necessary in all cases. If your PBX has zeros for the MAC address of the DSP Card, do not use the corresponding rule. Check this at Network Service > IP Address/Ports.

DSP IP Setting:

Screenshots show DSP IP settings, including IP Address (e.g., 10.0.0.72, 10.0.0.73) and MAC Address (e.g., 08:00:23:A6:2B:7A, 00:00:00:00:00:00).

Zoiper for iPhone Setup

  1. Download Zoiper or Zoiper Premium from Apple Store.
  2. Open the Zoiper app.
  3. Choose Settings.
  4. Choose Accounts.
  5. Add Account: Tap the '+' sign.
  6. Choose 'Yes' if you already have an account.
  7. Choose 'Manual configuration'.
  8. Choose SIP Account.
  9. Set the following:
    • Account name: Anything you want (e.g., NS700 demo).
    • Host: IP Address: MRG: SIP Proxy Port (e.g., 208.104.151.203:15600).
    • Username: Ext # (e.g., 495).
    • Password: Password (e.g., 54321).
    • Authentication user: Ext # (e.g., 495).

    Note: Authentication user and Username must match extension #.

  10. Network Settings: Configure features, network settings, and audio codecs.
  11. Choose rport: Enable STUN, set STUN Server to stun.zoiper.com, STUN Port to 3478, and Refresh to 30. Enable 'Use RPORT for signaling' and 'Use RPORT for media'.
  12. Choose signaling & media.
  13. Choose Settings, then Accounts, then SIP Account.
  14. Registration Status: OK.
  15. Choose Accounts, then SIP Account.
  16. Congratulations! The NS700 demo is ready.

Zoiper for Android Setup

  1. Open the Zoiper app.
  2. Choose Config.
  3. Choose Accounts.
  4. Add Account: Tap '+ Add account'.
  5. Choose 'Yes' for account setup.
  6. Choose 'Manual configuration'.
  7. Choose SIP.
  8. Set the following:
    • Account name: Anything you want (e.g., Panasonic).
    • Host: IP Address: MRG: SIP Proxy Port (e.g., 11.22.33.44:15060).
    • Username: Ext # (e.g., 133).
    • Password: Password (e.g., 54321).
    • Authentication user: Ext # (e.g., 133).

    Note: Authentication user and Username must match extension #.

  9. Network Settings: Configure audio codec settings, video codec settings, encryption settings, number rewriting, subscribe for register, network settings, and features.
  10. Use RPORT = Yes: Enable STUN, set STUN Server to stun.zoiper.com, STUN Port to 3478, and STUN Refresh period to 30. Enable 'Use RPORT for signaling' and 'Use RPORT for media'.
  11. Choose Back.
  12. Save the settings.
  13. Congratulations! Panasonic is ready.

Zoiper Video for iPhone and NTV

Requirements:

  • Purchase H.264 video codec within Zoiper Premium Application.
  • Enable H.264 video codec within Zoiper Premium Application.
  • Change media audio codec of NTV to G.711.

Setup Steps:

  1. Choose Settings.
  2. Choose Premium Features.
  3. Purchase H.264: Select 'H.264 video codec' and 'Sync products'.
  4. Choose Settings.
  5. Choose Accounts.
  6. Choose Account (e.g., NS700 demo).
  7. Choose Video codecs.
  8. Unregister Account: Tap 'Unregister' if the account is registered.
  9. Enable H.264: Ensure H.264 is enabled in Video codecs.
  10. Choose Accounts.
  11. Choose Register.
  12. Choose Accounts, then SIP Account. Registration Status: OK.
  13. Choose Dialpad.
  14. Video codec setup completed.

Media Audio Type Setting for NTV

  1. Log into NTV.
  2. Select Configuration.
  3. Select Media.
  4. Select Audio.
  5. Select Audio type.
  6. Change Audio type for SIP to G.711 and Save.

Screenshots show the NTV Media > Audio settings where 'Audio type (Codec) for RTSP' is set to pcmu and 'Audio type (Codec) for SIP' is set to G.711 (pcma).

Thank you!

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NS700 3rd Party SIP Phone Zoiper 2 Microsoft PowerPoint 2016

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