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RingCentral AT&T Office@Hand Release 25.2 Overview

This document details the new features and deployment schedule for AT&T Office@Hand, version 25.2, as presented by RingCentral.

Key Feature Areas

Desktop/Web Apps: Enhancements include improved call blocking, voicemail screening, and expanded MMS multimedia support.
Call Handling: New routing options for busy agents and improved inter-site call routing are introduced.
Admin & Core: Updates focus on license management, user settings templates, and paging group configurations for administrators.
Hardware: Firmware updates for Poly devices and custom key layout support for the Poly VVX 350 are available.
Security: Features include improved identity verification, MFA bypass on trusted devices, and enhanced audit logging for administrative actions.

The release schedule for these features is also provided, outlining planned rollout dates.

Explore specific feature details, such as PDF support in MMS, various multimedia content types in MMS, and enhanced fax delivery failure messages.

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