RINGCENTRAL APP: RECEIVING FAXES

When someone sends you a fax, it appears in the Received page under the Fax section on the Phone menu. Received faxes appear as unread until you navigate to the Received page to view the fax.

Your received faxes can also be accessed in your RingCentral Online Account (https://service.ringcentral.com) or your email inbox, if you have the extension configured.

To view your received faxes, follow these steps:

1. Click the ? Phone icon.
2. Click ? Fax.
3. Select Received.
4. Hover your mouse over your preferred fax message to display a series of icons you can select to perform:
   • a. Add Contact: Allows you to add an unknown number or contact.
   • b. View: Preview of the fax.
   • c. Download: Downloads the fax message to your local storage.
   • d. Forward: Allows you to forward the fax to another contact. This opens the New fax window, where you can select your preferred options before forwarding the fax.
   • e. Select the More button [...] to reveal a list of additional options.
     • i. Mark as unread ✉️: Marks the fax message as unread.
     • ii. Block number ?: Blocks the phone number of the person who sent the fax.
     • iii. Delete ?️: Deletes the fax.

RingCentral App Interface Screenshot

The screenshot displays the RingCentral application's interface for managing faxes. The left sidebar features navigation icons and labels, including 'CALL HISTORY', 'VOICEMAIL', and 'FAX'. The 'FAX' section is highlighted, showing sub-sections: 'All faxes', 'Sent', 'Received' (with a notification count of 1), and 'Failed'.

The main content area presents a list of received faxes. The first entry, marked with a blue circle and the number '4', shows an 'Unknown' sender with the phone number (888) 528-7464, indicating 'Received 1 page'. Subsequent entries list faxes from 'Xeramy Briones' and 'Jayson Billones', each with their phone numbers and page counts ('Received 2 pages').

Above the fax list, a search bar labeled 'Search' is visible, along with a 'Filter faxes' input field and filter buttons labeled 'a', 'b', 'c', 'd', 'e'.

When hovering over a fax entry, a context menu appears with options: 'i. Mark as read' (✉️), 'ii. Block number' (?), and 'iii. Delete' (?️).

A timestamp 'Wed, 4/1/2020 11:17 PM' is associated with one of the fax entries.

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