Kogan 65" OLED 4K 120Hz SMART AI GOOGLE TV SERIES 9 X98J (KAOD65X98JSVA) USER GUIDE
Safety Information
The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating instructions in the literature accompanying the appliance.
Warning: The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product's enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
CAUTION: RISK OF ELECTRIC SHOCK DO NOT OPEN. High voltages are used in the operation of this product. To reduce the risk of electric shock, do not remove the cover of the cabinet; refer servicing to qualified service personnel.
Do not attempt to open or repair the TV yourself, as this may result in electric shock or injury. If the TV requires repair or major adjustment, please contact a qualified technician or your local customer service centre.
IMPORTANT SAFETY PRECAUTIONS
- Read these instructions.
- Keep these instructions.
- Heed all warnings.
- Follow all instructions.
- Do not use this product near water.
- Clean only with dry cloth.
- Do not block any ventilation openings. Install in accordance with these instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
- Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit your outlet, consult an electrician for replacement of the obsolete outlet.
- Protect the power cord from being walked on or pinched, particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
- Unplug this apparatus during lightning storms or when unused for long periods of time.
- Caution: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
- The mains plug is used as a disconnect device; the disconnect device shall remain readily operable.
- The socket-outlet shall be installed near the equipment and shall be easily accessible.
- This product should never be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer's instructions have been adhered to.
- The apparatus shall not be exposed to dripping or splashing, and that no objects filled with liquid, such as vases, shall be placed on the apparatus.
- Do not place any sources of danger on the apparatus (e.g., liquid-filled objects, lighted candles).
- Wall or Ceiling Mounting: The appliance should be mounted to a wall or ceiling only as recommended by the manufacturer.
- Never place the TV, remote control, or batteries near naked flames or other heat sources, including direct sunlight. To prevent the spread of fire, keep candles or other flames away from the TV, remote control, and batteries at all times.
- The USB terminal should be loaded with 0.5A under normal operation.
- These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions, unless you are qualified to do so.
- The battery shall not be exposed to excessive heat such as sunshine, fire, or the like.
- This equipment is a Class II or double insulated electrical appliance. It has been designed in such a way that it does not require a safety connection to electrical earth.
- The maximum using environment temperature is 45 degrees Celsius. The maximum using altitude is 2000 meters.
Components
The following components are included with your TV:
- A: Kogan 65" OLED SMART TV
- B: Remote control
- C: Stand (x1)
- D: M6 x 18 mm screws (x4) and M6 x 11 mm screws (x3)
- E: AAA batteries (x2)
- F: Quick-start guide
- G: Warranty card
NOT INCLUDED: Phillips head screwdriver, antenna cable, broadband internet connection.
TV Buttons and Terminal Interface
The following describes the TV's single key button and terminal interface. Note: The actual position and layout may vary depending on the model.
One key:
This typically refers to a multi-function button on the TV itself, often used for power, menu navigation, or input selection.
Terminal Interface:
This section details the various ports available on the TV:
- AV input: For external analog audio/video signals.
- HDMI input: For digital signal input from HDMI video connectors.
- ANT 75: Connect the antenna or cable TV input (75 Ohm, VHF/UHF).
- USB input ?: Connect a USB device here to play its media files or to record programs via the PVR function.
- EARPHONE OUTPUT ?: When earphones are plugged in, the TV speakers are disabled.
- OPTICAL output: Connect to an SPDIF receiver for digital audio output.
- LAN: Connect to the internet via an Ethernet cable.
External Device Connection Diagram
This diagram illustrates how to connect external devices to your TV. Common connections include:
- HDMI input connection: Connect devices like Set-top boxes or DVD players via HDMI cables.
- AV input connection: Connect older devices using AV cables.
- USB connection: Connect USB storage devices.
- TV connection: Connect your antenna or cable source.
- LAN connection: Connect to your home network for internet access.
TV Install and Connect
Set your TV:
Place your TV on a firm surface that can bear its weight. To avoid danger, do not position the TV near water or heating sources (such as lights, candles, heating machines). Ensure ventilation at the back of the TV is not blocked.
Connect antenna and power:
- Connect the antenna cable to the antenna socket on the back of the TV.
- Plug the power cord of the TV into a power outlet (AC 100-240V~ 50/60Hz).
- Turn on TV: Connect the power supply; the TV will enter standby mode (indicated by a red light). Press the power button on the TV or the remote control to turn the TV on.
Note: The visual representation is for reference purposes only.
TV Stand Installation Instructions
Follow these steps to install the TV stand:
- Open the carton and carefully remove the TV, accessories, and the stand.
- To prevent damage to the TV, cover it with a soft mattress or material. Place it on a table, face down on the soft material.
- Screw the neck of the base to the TV using the provided screws (M6 x 18mm for some points, M6 x 11mm for others).
- The installation is complete once the base is securely attached.
Note: The visual representation is for reference purposes only.
Remote Control Overview
Familiarize yourself with the functions of your remote control:
- Power button ?: Switches the TV between on and standby mode.
- Indicator light ?: Shows the status of the remote or TV.
- Mute button ?: Mutes or restores the TV sound.
- Live TV button: Accesses live television channels.
- Info button (57 */'0): Displays current channel information, such as time and channel name.
- Cursor UP/LEFT/RIGHT/DOWN buttons: Navigate menus and options.
- BACK button: Moves back through menus.
- EPG button: Opens the Live TV Electronic Program Guide.
- HOME button ?: Displays the home screen.
- Google Assistant button ?️: Talk to Google to control your TV using your voice.
- Kids mode button: Switches to Kids mode.
- Dashboard/Menu button: On the HOME page, this button functions as "Dashboard". On Live TV, it functions as "Menu".
- YouTube ▶️ button: Connects to YouTube (Internet connection required).
- NETFLIX button: Connects to Netflix for viewing online TV shows and films (Internet connection required).
- Prime Video button: Connects to Prime Video (Internet connection required).
- Disney+ button: Connects to Disney+ (Internet connection required).
- Karaoke button: Opens the Karaoke menu.
- SUB.T button: Controls subtitle display.
Initial Installation
The first time you switch the TV on, an initial setup screen will guide you through the process. Follow the on-screen text tips to complete the installation.
1.1 Pairing Bluetooth Remote
Press the "BACK" and "Home" buttons simultaneously on the remote control to enter Bluetooth pairing mode. The indicator light on the remote will flash. You can select the "Skip" icon to bypass pairing if desired.
1.2 Language select
Use the navigation buttons to select your preferred system language, then press "OK" to confirm.
1.3 TV Set-up select
Use the navigation buttons to select your TV setup preference (Google TV or basic TV), then press "OK" to confirm.
1.3.1 Set up Google TV™
To set up using Google TV:
- Download and open the Google Home App on your smartphone.
- Use the Google Home App to scan the QR code displayed on the TV.
- Follow the instructions within the Google Home App.
Note: Press "BACK" to cancel if you only want to use your TV normally by selecting "Set up basic TV".
1.3.2 Set up basic TV
Press the "OK" button to proceed to the next page to select your Wi-Fi network.
1.3.2.1 Configure the Wi-Fi network
Use the navigation buttons to select your Wi-Fi network, enter the password, and then confirm to connect. If you select "Skip", Wi-Fi can be configured later from the homepage or settings menu.
1.4 Terms of Service
To improve the product experience, select "Accept" to proceed with the Terms of Service.
1.5 Google Services
Select "Accept" to confirm if you want your location identified on your Google TV and to agree to automatically send diagnostic information to help improve your experience.
1.6 Region or Country select
Use the navigation buttons to select your region or country, then press "OK" to confirm.
1.7 Disclaimer Terms
Review and accept any disclaimer terms presented.
1.8 Tuner mode Setting
Use the navigation buttons to select Antenna, Cable, or Satellite to scan for TV channels, then press "OK" to confirm. If you select "Skip", channel scanning can be performed later in the menu.
1.9 Check Settings
Verify your settings in the system settings menu, then select "Start now" to proceed.
1.10 Play Auto Installs
Choose to install or uninstall recommended apps during this process. Select "Start exploring" to proceed to the next page.
HOME
Once initial setup is complete, you will enter the Home screen. You can also press the HOME button ? to display the homepage at any time.
The Home screen typically includes the following sections:
- For You: Browse content from across your apps, intelligently organized based on your interests.
- Movies & Shows: Watch live content. Movies and Shows are grouped to reflect your interests.
- Apps: Access all your installed applications. Pre-installed applications are available in this row.
- Library: Find your purchases, rentals, and watch-listed content across TV, mobile, and web.
- Search ?: Find thousands of movies and shows using your voice via the Google Assistant button ?️ or by typing.
Note: Some countries may display a different home screen UI. Please refer to your specific product for exact details.
Settings ⚙️
The Settings menu allows you to adjust various performance aspects of your TV.
To access settings:
- Press the navigation button to select "Settings" (usually in the upper right corner of the screen).
- Use the navigation buttons to select the option you wish to adjust.
- Press "OK" to enter the selected sub-menu.
Channel and inputs
This section allows you to manage TV channels and input sources.
- Press the navigation button to select "Channel Source" & "Inputs".
- To scan for channels: Press "OK" to enter "Channels", then use the navigation buttons to select "Analog" or "Antenna" to scan.
- To select input sources: Press the navigation button to select "Inputs", then press "OK" to enter. Choose from options like HDMI1, HDMI2, HDMI3, HDMI4, Composite, etc.
Network & Internet
Adjust all network settings and check your connection status.
- Press the navigation button to select "Network & Internet" in the settings menu.
- Use the navigation buttons to select options such as Wi-Fi, Add new network, Scanning always available, Proxy settings, or IP settings.
About
View additional information about your TV.
- Press the navigation button to check information such as System update, Device name, Restart options, Status, and more.
- Press the navigation button to return to the previous menu.
- Press the navigation button to exit the menu.
System
Access various system-related settings.
- Press the navigation button to select options like About, Date & Time, Timer, Language, Inputs, Picture, Sound, Google Assistant, Reset, and others.
- Press "OK" to jump to the corresponding sub-option.
Factory Reset: If "Factory Reset" is selected, it will erase all data from your device's internal storage, including your Google account, system and apps data, settings, and downloaded apps.
Note: The pictures shown are for reference only; please refer to your specific product for exact details.
Accounts & Sign-in
To access and download applications from the Google Play Store, you must sign in with a Google Account. Once you open Google Play, you will be prompted to sign in or create a new account. After signing in, you can scroll through available applications or use the search function (text or voice) to find what you need.
TV SOURCE SETTING
To select an input source:
- Press the navigation button to select the desired input source.
- Alternatively, from the Homepage, press the navigation button, select "Channels", and then select "New Channels available" to enter the channel scan menu.
HOW TO TURN OFF AUTO SLEEP FUNCTION
To disable the auto-sleep function, follow this path:
Menu ➡️ Settings ➡️ Device Preferences ➡️ Power ➡️ Off
TROUBLESHOOTING
Many minor issues can be resolved by hard resetting (power cycling) the unit or upgrading the firmware.
To perform a hard reset (power cycle):
- Unplug the TV from the main power socket and leave it for 10-15 minutes.
- Press and hold the power button on the TV for 5 seconds.
- Connect the TV back to the power and turn it on.
Common Issues and Solutions:
- Poor picture and sound quality: Try a different channel, adjust the antenna, or check all connections.
- No picture or sound in TV status: Try another channel, press the TV/AV button, ensure the TV is plugged in, and check the antenna connection.
- No sound or sound is too low at maximum volume: Check the volume settings on any external speakers connected to your television, adjust the TV volume accordingly, check another channel or input, and ensure MUTE ? is not activated.
- Picture rolls vertically: Check all connections.
- No colour, wrong colour, or tints: Ensure the program itself is broadcast in colour. Select the Picture menu and adjust the colour and tint submenus.
- Blurred or snowy picture, distorted sound: Check the direction, location, and connections to your antenna. Issues may be caused by the use of an indoor antenna (poor signal).
- Remote control malfunctions: Replace remote control batteries, check battery terminals, ensure the remote is within range and not obstructed from the TV's IR sensor, and verify the TV's power cord is plugged in and turned on.
- Image is not centred on the screen: Adjust the horizontal and vertical position settings.
- "No Signal" on HDMI source: Test the device with a different HDMI cable, plug the device into another HDMI port, try a different device connected to the same cable and port, or perform a factory reset on your TV.
Care & Maintenance
Always unplug the television from the power supply before cleaning.
- Cleaning the screen: Wet a soft cloth in a mixture of lukewarm water and a little mild detergent. Wring the cloth until it is almost dry, then use it to wipe the screen. Ensure excess water is removed, and let the screen air dry before turning the TV on. Do not use liquid cleaners or harsh chemicals.
- Cleaning the casing: To remove dirt or dust, wipe the TV casing with a soft, dry, lint-free cloth. Please be sure not to use a wet cloth.
For our full TV troubleshooting guide, visit help.kogan.com.
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Model: KAOD65X98JSVA