Audio-Video Customer Stations

Installation Instructions

Introduction

The 1500 Series Customer Stations offer 2-way audio and video capabilities for indoor or outdoor use. The series includes three models differing in screen size: the 1526 with a 7-inch screen, the 1527 with a 10.4-inch screen, and the 1529 with a 15-inch screen (all measured diagonally). These stations are housed in durable, powder-coated steel enclosures and require 12-volt DC power, supplied by an included 5A power supply. Connection is made via a single Cat 5 cable to a 1500 Series hub or counter station. For detailed assembly instructions, visit: https://www.audioauthority.com/page/cust-assy.

Visual representation of models:

  • MODEL 1526AV: A customer station unit with a screen and camera.
  • MODEL 1527VB: A customer station unit with a larger screen and camera.
  • MODEL 1529AVB: The largest customer station unit with a screen and camera.

Installing a Customer Station

The Model 1594 Mounting Arm is available to support the customer station from an adjacent surface, such as the side of a drive-up unit.

Visual representation of the mounting arm:

  • MODEL 1594: The mounting arm accessory.
  1. Remove the cap (one screw on each side) and the interior chassis assembly (four screws on front) from the enclosure. Remove the window and set it aside in a place where it will not get scratched.
  2. Mount the 1594 mounting arm to the bottom of the customer station enclosure. This involves removing four knockouts with a thin screwdriver and hammer, and then securing the arm at the desired angle using the supplied screws. Drill or punch three holes in the mounting surface and attach the mounting arm and customer station to it using the supplied screws, nuts, and clamp plate.
  3. The customer station can be mounted directly to a flat surface. To do this, remove the appropriate knockouts from the back and screw the station to an electrical box or other surface using the supplied screws. If the back will be exposed to rain, insert the included self-sealing bushing into the wire knockout. Puncture the self-sealing bushing to insert the wires. Insert the hub cable through the bushing before terminating it with an RJ45 connector.

Complete the Installation

  1. Terminate the Category 5 or 6 hub cable with an RJ45 connector and plug it into the Hub port of the customer station chassis assembly.
  2. Plug the 12-volt power supply into the vacant Power jack on the internal chassis assembly.
  3. Fit the window onto the chassis assembly before sliding it back into the housing. Note: For best weather gasket performance, evenly tighten the 4 chassis screws until snug.
  4. Apply power to the customer station and 1500 Series system. Test audio, video, and call button performance. Adjust settings using the Model 1550A Setup Tool as needed.
  5. Set the screen brightness (backlight) as needed using the keys located on the back of the video monitor. Press the OSD key to bring up the On-Screen Display menu and press repeatedly to advance to the desired menu item. Use the Up and Down keys to adjust the backlight or other settings. Changes are saved automatically after a moment.
  6. Reinstall the cap using two screws.

Visual representation of the hub port connection:

  • HUB PORT: A close-up view showing an RJ45 connector plugged into the hub port.

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