Whirlpool Top Load Washer Use and Care Manual

Washer Safety

Your safety and others' safety are very important. We have provided many safety messages in this Support Guide and in the appliance. Always read and obey all safety messages. This is the alert symbol for safety. This is the symbol to alert what prevents from damages or even the death to you and others. All safety messages are followed by the alert symbol and also the word “DANGER” or “WARNING”. These words mean:

PELIGRO: You can be killed or seriously injured if you don't immediately follow instructions.

ADVERTENCIA: You can be killed or seriously injured if you don't follow instructions. All safety messages will tell you what the potential hazard is, how to reduce the chance of injury, and what can happen if the instructions are not correctly followed.

Important Safety Instructions

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry cleaning solvents, and other flammable, or explosive substances as they give off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Children supervision is required to ensure they do not play with the appliance.
• Do not allow children to play on or inside the washer. It is necessary a careful care of children every time the washer is used near from them.
• Before placing the washer removed from service or discard it, take out the door or lid.
• Do not put your hands in the washer drum, tub or agitator if it is working.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• This appliance is not designed to be used by persons (including children) with reduced physical, sensorial and/or mental capabilities, or with lack of experience and knowledge, except for those who have received instruction or supervision as referred to the use of the appliance by a person who is responsible of their safety.
• Do not clean your washer with flammable substances or liquids.
• To get information to grounding instructions, go to the section of "Electrical Requirements" in this manual.
• If the power cord is damaged, this must be replaced by the manufacturer or its service agent or by a qualified person to avoid danger.
• The new hoses supplied must be used with the appliance. Old hoses must not be re-used to avoid danger.

What's New Under the Lid?

Your new Whirlpool® washer will work different from your old washer. We invite you to know the features and functions of your washer.

SMART LOAD®

The SMART LOAD® system of your washer allows you precision adjustment for the load size, it may be S, M, L, depending on the amount of dry clothes you wish to wash.

MANUAL FILL

*Available only in some models

Now your new Whirlpool® washer has the option for “Manual Fill" within the Load Size knob, making easier the access to such option. By this manual fill you may be able to add the needed water depending on the dry clothes amount you wish to wash. Besides, this option is useful when you do not have a water feeding system available or when the water pressure is low.

BUTTON POWER/CANCEL

Your new Whirlpool® washer now has with a button exclusively to on/off the washer and cancel cycles in a simpler way, only by pressing the button.

AUTO LEVEL®

*Available only in some models

The AUTO LEVEL® system determines automatically the dry clothes load size by:

1. SPIN - the tub will spin several times with the previously added load. In this step the lid is locked.
2. DETECT – the washer will detect automatically the size of the dry clothes load.
3. FILL - the washer will fill according to the optimal water level for the detected dry clothes load. In this step the lid is unlocked.

If your washer has the "Auto" option in the Load Size knob/button, then it can access the AUTO LEVEL® system selecting this option.

NOTE: It is recommended not adding more clothes once the AUTO LEVEL® routine finishes given that the washer already selected the water level to use.

Filling Phases

PHASE 1: AUTOMATIC PREWASH WITH SPINNING

The washer will fill to a relatively low level and will start spinning to maximize the washing action. This is a process that helps the effective cleaning.

PHASE 2: STAIN REMOVAL

The washer fills again to a second level and continues spinning. This contributes to the stain removal on the clothes.

PHASE 3: DEEP WASHING

The washer stops spinning and fills to the selected level. This process helps to sit the clothes and avoid tangling and gets it ready for the deep washing spinning.

*Filling phases will depend on the load size selected and the model of your washer.

*Illustrative images, your washer may have an agitator or Impeller 3D®, it depends on the model.

*It does not apply in all the cycles. Consult the "Cycles Guide".

Control Panel and Features

*Images are illustrative only, not all the options and features are available. Verify which ones apply to your model.

1 Button Power/Cancel

This button is used to turn on and off your washer, also to cancel cycles. Press once the Power/Cancel button to turn on your washer. If you wish to cancel the current cycle you must press the Power/Cancel button once. If you press it a second time the washer will turn off.

2 Button Start/Pause

This button is used to start and pause the washer. After selecting the desired cycle, press the Start/Pause button to start the washing cycle. If your wish to pause the cycle in process, press the Start/Pause button once. If you need to restart the cycle press again the Start/Pause button. NOTE: Every time that you open and close the washer lid, it will enter in the "Pause Mode". You MUST press the Start/Pause button to restart or start the cycle.

3 Washing Cycle Knob

Use the washing cycle's knob to select among the available cycles in your washer.

Manual Cycles

The manual cycles allow you to wash your clothes controlling each washing phase in a manual way.

Automatic Cycles

The automatic cycles allow you to wash your clothes through an automatic process which includes to wash, rinse and spin. Choose the most adequate cycle for your type of clothes you wish to wash. NOTE: For a more detailed description of every cycle, consult the "Cycles Guide".

4 Washing Phases

Indicator lights of the washing steps show the progress of the cycle. In each process stage, you may note sounds and pauses which are different than the traditional washers. When pressing the Start/Pause button, the washer will start filling water. NOTE: The maximum performance of the washer will be achieved if the lid is kept closed. Remember to press the Start/Pause button each time you open or close the lid. The washer will move the load a little, it makes a turn to allow the water to saturate the load and then it will continue adding water. This process may repeat until the correct amount of water has been added to the tub.

Sense/Fill Stage:

In models with the option of "Manual Fill" in the Load Size, during the Filling stage, the LED indicator will be flashing and when finishing the Fill stage it will turn off to continue with the following stage. In models with the "Auto" option in Load Size, the LED indicator for Sensing will be on indicating that such stage is starting and when finishing it will still be flashing to continue with the Fill stage. NOTE: When finishing the "Sense" stage the LED of "Lid Lock" will turn off.

Soak Stage:

The washer will start the Soak phase once it has the selected filling level. Soak helps to remove hard stains.

Wash Stage:

During this stage, your washer will spin according to the specifically designed for this cycle you have selected.

Rinse Stage:

This phase allows to eliminate the dirt removed during the Washing stage.

Drain/Spin Stage:

The washer spins the load to dry or remove humidity from clothes.

Lid Lock:

This LED indicates the lid is locked and cannot be opened. If you need to open the lid, press Start/Pause. You may open the lid whenever the LED "Lid Lock" is off. Close the lid and press Start/Pause to continue the cycle.

5 Load Size

SMART LOAD® Models

For models with knob/button Load Size, the SMART LOAD® system allows them to adjust accurately the load size of dry clothes to be washed (S, M, L).

AUTO LEVEL® Models

For models with the “Auto” option in the Load Size, you must select such option to access the AUTO LEVEL® system which will determine the water level automatically. Once the cycle starts, your washer's door will be blocked and the AUTO LEVEL ® routine starts, which consists of tub spins combined in pauses, for at least one minute. When the routine finishes your washer's door will be unlocked and it had determined the required level of water. Then it starts the washing cycle.

Recommendations:

• Add dry cloth for an optimal detection.
• Do not add more clothes once the AUTO LEVEL® routine finishes since the washer already selected the water level to be used.

Manual Fill Models

For models with the "Manual Fill" option in the Load Size knob, you must select this option to access the system for manual filling, this allows to add the desired water depending on the dry clothes load size you wish to wash.

Steps for manual filling:

1. Add the detergent and the clothes to wash.
2. Turn on the washer and select the desired cycle options. Be sure to place the knob of Load Size in the "Manual Fill" option.
3. Press the Start/Pause button. The Fill LED will flash indicating that it is the time to fill with water.
4. Open your washer lid and fill with water to the optimal level according you load. The LED indicator light for Fill will stop flashing when reaching the minimum water level predefined by the system and the Wash LED will still be flashing.

NOTA: If your load is greater to the minimum water level required by the system, continue filling with water until covering the dry clothes, even if the Fill LED has stopped flashing.

5. Close your washer's lid and press Start/Pause. (Wash LED will stop flashing, then it will start agitation and the rest of the washing steps).
6. In the Rinse Stage, Fill LED starts to flash, indicating that it must fill again with water. Next, repeat from Step 4.

6 Temperatura

Select a washing temperature according to the kind of clothes and dirt of what you are washing. To get better results follow the labels instructions.

*Rinses are made with cold water.

7 Soil Level

Soil level (washing time) is predefined for each washing cycle. For garments with heavy soil select the"Intensive", for clothes for less soil use the "Light" level.

8 Extra Rinse

This option may be used to add automatically a second rinse in the selected washing cycle. This option is recommended if you wish to remove any residual of detergent left on the clothes.

9 Spin Level

This option is used to control the spinning level for each selected washing cycle.

10 Start Delay

When selecting this option, you will delay the cycle start. You may select between 0 – 8 hours, in 2 hours intervals, according to your preference. If you want to cancel the selection, press the Delay Start button until reaching "0". Wait some seconds so the selected cycle time appears.

Cycles Guide

FOR MODELS: 8MWTW1643, 8MWTW1844, 8MWTW2041 y 8MWTW2241

In order to get the best fabric care, choose the most adequate cycle for the load to be washed.

NOT ALL THE CYCLES AND OPTIONS ARE AVAILABLE IN ALL THE MODELS, VERIFY WHICH ONE APPLY TO YOUR MODEL.

* Rinses are made with cold water.

CYCLES GUIDE

FOR MODELS: 8MWTW1612, 8MWTW1613, 8MWTW1713, 8MWTW1813, 8MWTW1823, 8MWTW1824, 8MWTW1934, 8MWTW2024, 8MWTW2031, 8MWTW2224, 8MWTW2231, 2MWTW1713

In order to get the best fabric care, choose the most adequate cycle for the load to be washed.

NOT ALL THE CYCLES AND OPTIONS ARE AVAILABLE IN ALL THE MODELS, VERIFY WHICH ONE APPLY TO YOUR MODEL.

* Rinses are made with cold water.

Washer Use

Suggested Load Chart

For these recommended loads of complete volume, place the control for load size in the biggest load position.

For models with Agitator:

For models with Impeller 3D®:

WARNING

Risk of Fire

Never put on the washer items damped with gasoline or any other flammable liquid. Any washer can eliminate the oil completely. Do not dry any item that have had any kind of oil (including kitchen oil). Failure to follow these instructions can result in death, explosion or fire.

1. Sort and prepare your clothes

• Empty pockets. Coins, buttons or any other small object can pass under the washing plate and snagging.
• Separate items according to what is recommended for the cycle, water temperature and resistance to lose color.
• Separate heavily soiled items from the ones lightly soiled.
• Separate delicate items from resistant fabrics. Treat stains immediately.
• Do not dry items if there are stains after washing, since heat can make the stains permanent.

WARNING

Risk of Electric Shock

Plug into a grounded 3 prong outlet. Do not remove the ground terminal. Do not use a plug adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

• Close zippers, fasten snaps, tie cords and bands, and remove non-washable ornaments.
• Mend all tears and seams to avoid more damage to garments.
• UNDER NO CIRCUMSTANCES INTRODUCE WATERPROOF GOODS.

Useful Tips:

• When washing water resistant items, distribute them evenly around the tub.
• Use mesh garment bags to prevent from snagging of delicate items.
• Turn inside de-out knitted fabrics garments to avoid lint.

NOTE: Always read and follow instructions on labels for fabrics care to avoid garment damages.

2. Add detergent

IF YOU USE LIQUID DETERGENT, ADD IT DIRECTLY TO THE BASKET

Depending on the model of your washer, you may add the detergent this way:

Liquid Detergent

Add the liquid detergent in the lower part of the basket before adding the garments. Liquid detergent always is added to the basket before, no matter which model your washer is (with or without dispenser).

Powder Detergent

Add a measure of powder detergent in the detergent compartment. If the amount of detergent to be used exceeds the container capacity, or if your model does not have a dispenser, add it directly to the tub, before adding clothes. If you are going to use a product to improve washing, as Oxi or color safe bleacher, add it too in the bottom of the washing tub before adding garments.

IMPORTANT: Follow manufacturer's instructions to determine the detergent amount to use.

3. Add chlorine liquid bleacher to the dispenser

Do not overfill, dilute or use more than 1 cup (250 ml). Do not use color safe bleacher or products like Oxi in the same cycle with chlorine liquid bleacher.

4. Add fabric softener to the dispenser

4.1 For models with dispenser, pour an amount of the measure indicated of fabric softener in the container. Always follow the manufacturer's instructions to use the correct amount of fabric softener for the load size. Close the dispenser drawer.

IMPORTANT: Do not overfill or dilute. If it overfills the dispenser it may cause the softener falls into the washer. It is normal that a small amount remains in the dispenser at the end of the cycle.

4.2 For models without dispenser, add a measure of the liquid fabric softener in the agitator deposit. Always follow the manufacturer's instructions to use the correct amount of fabric softener for the load size. Dilute the liquid fabric softener filling the deposit with warm water until the liquid comes to the inferior edge. See the arrows of the maximum filling line.

5. Load the clothes in the washer

Load the garments evenly in loosen bulks around the tub for better results. Do not wrap big items such as blankets around the agitator/Impeller 3D®; load them in loosen bulks around the basket. Try to mix different sizes so they are less likely to tangle.

6. Turn the washer on

Press the Power/Cancel button to turn on your washer. NOTE: Cycles and options selected will not be registered if your washer is off. You must turn it on first.

7. Select a cycle

Turn the knob of the cycles to select the washing cycle of your preference. For more details about each cycle, see "Cycles Guide".

8. Seleccione el Tamao de Carga

Select the adjustment for Load Size adequate for your dry clothes, as the indicator of the Load Size in the tub (SMART LOAD®)

Small Load (S) adjustment will add a lower water volume for small loads. The adjustment for large load (L) will add an upper level of water for large or bulky loads. Items must move free in the tub.

For models with "Auto" option (AUTO LEVEL®) in Load Size, when selecting this option, the washer will determine the load size automatically through sensing and fill the water accordingly.

For models with the "Manual Fill" option in the Load Size, when selecting this option, you will determine the amount of water to be used based on the load size you wish to wash.

9. Select the additional options of your preference (if it applies to your model)

Once you have selected a cycle, you may select among different options to add to your cycle and get a more efficient washing. Depending on your model you may add the following options:

• Soil Level
• Extra Rinse
• Spin Level
• Start Delay

10. Close the lid

IMPORTANT: If when finishing the filling you keep the lid open, you will notice that your washer will warn by the lights for the washing stages turning on flashing for you to close the lid, if in 10 minutes the lid is not closed, the cycle is cancelled and the water will drain automatically.

11. Press Start/Pause to start the washing cycle

Press the button Start/Pause to start the washing cycle. When the cycle finishes, take out the clothes immediately to avoid odors, reduce wrinkle formation and avoid oxidation of metal hooks, zippers and snaps.

How to unblock the lid to add garments:

Press Start/Pause once, add the garments, close the lid and press Start/Pause again to continue the cycle. NOTE: Every time you open and close the lid, your washer will enter in the "Pause Mode". To continue the cycle you must press the Start/Pause button, on the other way the washer will not restart the cycle.

HOW TO CANCEL A CYCLE

To cancel the cycle you must press once the Power/Cancel button. When the cycle is canceled, the washer will enter in the "Pause Mode" and water will not drain. This allows you to change the cycle and continue using the water previously filled. Press Start/Pause to start the new cycle. If you press twice the Power/Cancel button, your washer will turn off and drain the water automatically. NOTE: If you cancel the current cycle and change the load to the "Auto" option, the water previously filled in will be drained automatically to start sensing phase from the AUTO LEVEL® system.

Electrical Requirements

WARNING

Risk of Electric Shock

Plug into a grounded 3 prong outlet. Do not remove the ground terminal. Do not use a plug adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

• An electric supply of 110-126 volts, 60 hertz, CA only is needed, 15 or 20 amperes and fused protected is needed. It is recommended to use a power fuse or fuse limiter, in an independent circuit that serves only this appliance.
• This washer is equipped with an electric cable with a grounded 3 prong plug.

In order to reduce the danger at the minimum for possible electric shocks, the cable must be plugged in a grounded 3 prong outlet, according to the local codes and standards. If there is not available an equivalent outlet, it is responsibility and obligation of the costumer to have a proper plug with grounded connection installed by a qualified electrician.

If codes allow it and the ground wire connection is separated, it is recommended that a qualified electrician determines if the grounded connection is adequate.

If you are not sure the ground connection of the washer is the proper one, verify it with a qualified electrician.

NOTE: If the electric cable is damaged, it must be replaced by an original electric wire and the replacement must be made by an electrician.

Installation Instructions

WARNING

Risk of Excessive Weight

Use two or more persons to move and install the washer. Failure in following these instructions may cause back injuries or other kind of injuries.

1. Remove the package and take out the shipping base

Take out all shipping materials to get a proper function and avoid excessive noise from the washer. To avoid damages to the floor and washer, place the carton corner protections on the floor, behind the washer. Lay the washer down helped by another person and place it on the carton corner protections (as shown). Remove the transportation base. Put the washer in a vertical position. IMPORTANT: For a proper functioning it is needed to take out the shipping base.

2. Remove cardboard packing tray from tub

Remove tape from washer lid, open the lid and take out the cardboard packing tray from tub and set aside. Assure all packaging components were removed before installing the washer. NOTE: Keep the part in case you need to move the washer later.

3. Install the drain hose

Fit the drain hose in the drainage according to the installation.

• 6.1 Floor vertical pipe drain system
• 6.2 Wall vertical pipe drain system
• 6.3 Sink Drain system

For the above 3 types of installation, you must consider the following issues:

Minimum diameter for vertical pipe draining: (5.1 cm)

Minimum draining capacity: 64 L per minute.

Hose must be placed to a height between 0.9 m and 1.2 m from the floor. If it is placed at a lower height it may cause the automatic drain.

IMPORTANT: There must not be more than 12 cm of draining hose within the vertical pipe; do not force the excess of hose within the vertical pipe, or place it in the sink bottom.

NOTE: Never remove bands located in the drain hose once they are assembled in the washer rear panel, to avoid the drain hose damage when using the cutting grippers. The bands assembled in the rear panel, guarantee the correct washer functioning.

4. Install filling hoses

Before connecting the hoses let the water run for 10 seconds. Clean at least once a month the filters, removing the hoses and use a brush to eliminate the residuals. Verify for leaks.

5. Check the washer's leveling

If your washer is not leveled, adjust the leveling legs. NOTE: Do not place the washer on boards or blocks.

6. Connect to a wall grounded 3 prong outlet.

Washer Maintenance

Inlet Water Hoses

Replace inlet hoses after 5 years of use to reduce failure risk. Inspect periodically and change the hoses if there are bumps, strains, cuts, wear or water leaks. When you replace the inlet water hoses, annotate the replacement date on the label with a permanent marker.

Washer Cleaning

Keep your washer as clean and fresh as you keep your clothes. In order to maintain the interior of your washer without odors, follow every month the recommended cleaning procedure as follows:

1. Be sure that the washer is empty.
2. Add a recommended washer cleaning Tablet AFFRESH® in the washer basket, or add 1 cup (250 ml) of chlorine liquid bleacher to the corresponding deposit.

IMPORTANT: Do not add detergent. Do not use more than the recommended amount of bleacher to avoid damage to the product eventually.

3. Close the washer lid.
4. Select the "Whites” cycle, “Hot” temperature and "L" load size.
5. Press Start/Pause to start the cycle.

NOTE: In order to get the best results, do not stop the cycle. If it is necessary to stop the cycle, follow the steps of "How to unlock the lid". To cancel the cycle you must press once the Power/Cancel button.

Bleacher deposit cleaning

Clean the interior of the bleacher compartment with a clean and damp cloth.

Liquid fabric softener deposit cleaning

1. Remove the deposit taking the upper part with your hands and pressing it while you pull upwards with the thumbs.
2. Rinse the deposit under running warm water, pass a damp cloth to remove softener residuals of liquid fabric softener and then replace it.

NOTE: In order to avoid damage to the washer or clothes, do not wash garments without the liquid fabric softener in its place.

Detergent and Softener dispenser cleaning.

1. Remove the dispenser drawer. To do it, open it and pull lightly upwards.
2. Remove the siphon from the liquid fabric softener by pulling it upwards.
3. Rinse the dispenser and the siphon under the warm water jet, clean it with a damp cloth to remove the liquid fabric softener and/or detergent residuals and then put again the siphon of the softener in its place.
4. Clean the box where the dispenser sits and clean with a damp cloth removing detergent and/or softener residuals.
5. Put the dispenser drawing by pushing it lightly on the box where it sits.

Interior Cleaning

Clean the basket and the agitator or Impeller 3D® cleaning the exterior with a clean and damp cloth.

Exterior Cleaning

1. Use a damp and soft cloth or a sponge to clean any spill.
2. Use all-purpose cleaner for surfaces, if needed.

IMPORTANT: In order to avoid damage to the washer finish, do not use abrasive products.

CARE DURING VACATIONS AND LACK OF USAGE

Start your washer only when you are at home. If you are going to move or you are not using it for a certain period of time, follow these steps:

1. Unplug the washer or disconnect the power supply.
2. Close the water supply to the washer to avoid floods due to increase of water pressure.

CARE DURING STORAGE AND WINTER

IMPORTANT: In order to avoid damages, install and keep the washer in a place where it cannot get frozen. Due to the fact that some water may remain in the hoses, freezing can damage the washer. If you are going to store or move your washer during a harsh winter season, condition it for winter.

Prepare the washer for winter:

1. Close both water outlets; disconnect and drain the water of the filling water.
2. Pour 1 liter of RV antifreeze in the container and make the washer start in a cycle of Rinse/Spin during 30 seconds to mix the antifreeze with the remaining water.
3. Unplug the washer or disconnect the energy supply.

WASHER TRANSPORTATION

1. Close both water faucets. Disconnect and discard the water from the inlet water hoses.
2. If the washer is going to be transferred during a harsh winter season, follow the instructions described in "Prepare the washer for the winter".
3. Disconnect the draining hose from the drain system and drain the remaining water in a pot or bucket. Disconnect the draining hose from the lower part of the washer.
4. Unplug the electric cable.
5. Take the inlet and drain hoses inside the washer tub.
6. Take the electric cable over the border and put it in the washer tub.
7. Place the packing materials tray for the shipment of the originals again in the interior of the washer. If you do not have the packing tray, put clothes or heavy towels in the opening of the tub. Close the lid and place tape on it through the front of the washer. Keep the lid adhered with tape until the washer is in its place.

HOW TO REINSTALL OR USE THE WASHER AGAIN

To reinstall the washer after the lack of use, vacations, storing during winter or moving:

1. Consult the Installation Instructions to locate, level or connect the washer.
2. Before using the washer again, start the operation following the procedure recommended as follows

To use the washer again:

1. Let the water run by the pipes and hoses. Connect the water inlet hoses again. Open both water faucets.
2. Plug the washer or reconnect the powder supply.
3. Operate the washer in the Color Clothes cycle to clean it and remove antifreeze, if used. Use the half of the amount of detergent recommended by the manufacturer for a medium size load.

WARNING

Risk of Electric Shock

Plug into a grounded 3 prong outlet. Do not remove the ground terminal. Do not use a plug adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

Troubleshooting

Warranty Policy

CERTIFICADO DE GARANTÍA DE 1 AÑO GRANDES ELECTRODOMÉSTICOS

WARRANTY VALID ONLY IN THE COUNTRY OF PURCHASE

IMPORTANT: For it to be used, this Certificate of Warranty must be submitted along with the original purchase invoice of the warranted product. In Colombia, invoice will be required only where local laws allow.

SUGGESTION: Please register your product through the different means of contact of our Customer Service Center in each country, indicated in section 6 of this Certificate of Warranty.

1. Manufacturer/Importer/Distributor/Warrantor:

For the purposes of this Certificate of Warranty, the Warrantor of warranted products will be: In Argentina: Whirlpool Argentina S.R.L.; In Chile: Whirlpool Chile Ltda.; in Colombia: Whirlpool Colombia S.A.S.; in Ecuador: Whirlpool Ecuador S.A.; in El Salvador: Whirlpool El Salvador S.A. de C.V.; in Guatemala: Whirlpool Guatemala S.A.; in Peru: Whirlpool Peru S.R.L.; in Puerto Rico: Whirlpool Corporation; in Mexico: Whirlpool México, S. de R.L de C.V. In the countries mentioned above, the Warranty granted through this Certificate of Warranty is limited to products distributed and/or sold by the aforementioned entities, in the respective countries. In the countries listed in section 6 below, except for Argentina, Chile, Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, this Warranty is not valid without the signature and seal of the applicable Distributor who, for the purposes hereof, shall be directly liable to the final consumer and therefore considered Warrantor.

2. Technical specifications, installation, use, maintenance and repair conditions:

Technical specifications for the correct identification of the product, for the adequate installation and operation thereof, conditions and specifications of use and repair, indications of the place where this warranty may be effected and the way in which the Warranty granted on this Certificate of Warranty - including any contacts required for the acquisition or purchase of legitimate parts - are detailed herein and in the applicable User Manual this document is an integral part of. Warranty claims may be submitted personally and/or by telephone and/or by email to the Warrantor's Assistance Center.

3. Warranty validity conditions, extended warranty and Beneficiary/Holder rights

The Beneficiary/Holder of the warranty contained in this Certificate of Warranty is entitled to demand Warrantor who in turn agrees to provide the Beneficiary/Holder, free of charge, with the qualified labor and spare parts required to repair and have the warranted product in good operational conditions - the model and serial number of which are indicated in section 5 hereof and/or in the product label and/or in the User Manual included with the product this Certificate is an integral part of - any time the product requires intervention due to inconveniences or operating failure of the product or any part thereof and whenever the product fails under normal use conditions. The term of the warranty granted hereby shall be one (1) year commencing on the date final consumer originally purchased the warranted product. During such period, Warrantor shall ensure free repair of the product in the terms indicated above. Warrantor agrees to repair the warranted product in a thirty (30) working days, period commencing on the date repair claim is received, except for any occasional delay in spare part shipping, whenever such spare parts must be brought from overseas or in the event of a lack of supply and/or existence of such spare parts for reasons beyond Warrantor's control and in the event an applicable local regulation exists, the term stipulated therein shall apply. In any case, Beneficiary/Holder will be timely informed about any occasional delays that may affect the repair period of the warranted product. Beneficiary/Holder of the Warranty contained in this Certificate may assign such Warranty along with the warranted product during the term, in which case, Warrantor will only acknowledge the remaining warranty term to the new Beneficiary. The validity and effectiveness of the Warranty granted hereby are subject only to home use of the warranted product, in compliance with other conditions established under this Certificate and to the use of warranted product under normal conditions in accordance with the specifications, terms and conditions contained in the User Manual this Certificate of Warranty is part of. Additionally, the validity of this warranty is subject to using and installing the product in compliance with the instructions and recommendations contained in the User Manual. Keep the product protected from weather factors (e.g. heat, humidity, cold, rain) making sure it is not placed outside. Before installing or using the product, read the instructions for installation, use and maintenance contained in the User Manual this Certificate is part of.

4. This Warranty of warranted product does not include:

• Damages caused by incorrect, inappropriate or illegal installation of product.
• Damages caused by installation and/or correction of a deficient installation affected by third parties non authorized by Warrantor.
• Damages caused to the product and/or to any part and/or to spare parts thereof due to inadequate voltage, defective electrical facilities, and /or fluctuations of electric current.
• Damages caused by product misuse.
• Damages caused by foreign objects (e.g. coins, buttons, clothing accessories, etc.).
• Damage to the Product as a result of undue use of chemical or abrasive cleaning products not intended or not recommended to clean electrical appliances.
• Damage to parts made of glass, porcelain, plastic, rubber; damage to painting and in general damage (accidental or other) to the Product that is cosmetic due to normal wear and tear or misuse.
• Normal wear and tear of Product or its accessories.
• Damages caused and/or resulting from the misuse of Product.
• Damages to the Product caused by accident, human or natural acts that may be considered as fortuitous events or force majeure.
• Damages caused by rodents, insects or any other animal.
• Damages caused by strikes, falls, scratches and/or marks.
• Failure of light bulbs or lamps in products with interior lighting.
• Failure, damage and/or defects caused and/or resulting of the transportation and/or manipulation and/or intervention of technicians and/or person and/or any third party non authorized by Warrantor.
• General maintenance of product, use instruction or installation not derived from failure and/or not encompassed in repairs derived from warranty enforceability.
• Shipping/transportation and/or delivery costs incurred in order to have the Product repaired when such costs have not been authorized by Warrantor.
• Replacement of accessories that come with the product.

IMPORTANT WARNING: Whenever the warranted product is repaired and/or manipulated by technical service unauthorized by Warrantor or whenever such repair is made using unoriginal spare parts, this Warranty shall be void. For gas powered appliances, this Warranty shall be void whenever the warranted product is not installed in accordance with currently applicable technical provisions, regulations and standards, including those applicable to the corresponding installation service provider and in compliance with the User Manual. Products must be installed by personnel legally qualified to install this type of products. It is the consumer's responsibility to verify that the company and/or the people directly hired to install gas powered appliances, have the credentials required under the applicable standards and regulations. Warrantor does not assume any responsibility for any direct and/or indirect personal and/or material damages to purchaser, consumer and/or third parties related to the warranted product as a consequence of neglecting the indications established in the User Manual of the product covered by the warranty that this Certificate of Warranty is an integral part of, and particularly derived from noncompliance with the applicable control standards and regulations regarding home facilities. This Warranty does not constitute and shall not be construed as an extension or additional term to the terms and conditions of the product warranty legally established under local laws. This Warranty neither extends nor grants to the Beneficiary/Holder thereof any rights other than those expressly indicated herein.

This without prejudice to the Legal Warranty acknowledged by each country, which shall be effective in accordance with the terms and conditions set under the applicable local laws in case any differences may arise. The warranty granted through this Certificate of Warranty shall be legally enforceable only during the term stipulated under the law. In this regard, it shall be conventional in regards with any term granted beyond the minimum term required under the regulations applicable in each country. Any technical intervention/service/repair requested by Beneficiary/Holder within the effective term of this Warranty which does not derive from faults in the quality and suitability of the product, in accordance with the Warranty terms and scope, shall be borne by the Beneficiary/Holder hereof. In this regard, services including: preventive maintenance, additional installations and/or any similar services as well as those derived from the exclusions mentioned in section 4 above, shall be borne by the Warranty Beneficiary/Holder. For Colombia, Ecuador, El Salvador, Guatemala, Peru and Puerto Rico, Warrantor shall provide spare part for a five (5) year term commencing on Product purchase date, provided no regulations requires provision for a different term--shorter or longer--in which case the term stipulated under such regulation shall apply.

5. Warrantor's Customer Service Center Contact information

PUERTO RICO

Warrantor: Whirlpool Corporation

Registered address: Palmas Industrial Park, Carr 869 Corner Street A, Lot 17, Cataño PR 00962

In the city of San Juan: 1+787+999-7400 Customer service hours: Please call Monday through Friday from 8:00 a.m. to 5:00 p.m.

E-mail: contactopuertorico@whirlpool.com - Visit our websites: www.whirlpool.com and www.kitchenaid.com

6. Individualización del producto garantizado / Identification of the warranted product

Nombre del comprador/beneficiario de la garantía / Name of purchaser/beneficiary of warranty:

Documento de Identidad Dirección / Teléfono / Identity Product:

Nombre del distribuidor / Almacén / Name of distributor / Store:

Producto / Product:

Dirección / Teléfono / Address / Phone number:

Modelo / Model:

Ciudad y País de compra / City and Country of purchase:

Serie N° / Serial Number:

Fecha de compra / Purchase Date:

Factura N°/ Invoice Number:

Fecha de entrega / Delivery Date:

Marca / Brand:

Extended Special Superior Warranty Certificate Original Pieces

IMPORTANT: SPECIAL OFFER AND SUPERIOR SPECIAL WARRANTY VALID ONLY IN THE COUNTRY OF ACQUISITION OF THE PRODUCTS AND ONLY FOR THE ORIGINAL PARTS AT THE TIME OF PURCHASE OF THEM, DETAILED IN THIS DOCUMENT.

ORIGINAL WARRANTED PIECES:

Models: 8MWTW1612, 8MWTW1613, 8MWTW1643, 8MWTW1713, 8MWTW1813, 8MWTW1823, 8MWTW1824, 8MWTW1844, 8MWTW1934, 8MWTW2024,8MWTW2031, 8MWTW2041, 8MWTW2224, 8MWTW2231, 8MWTW2241, 2MWTW1643, 2MWTW1713, 2MWTW1844, 2MWTW2041, 1MWTW2041.

Terms:

10-year warranty in motor, including labor.

ATTENTION: This offer and Superior Special Warranty- hereinafter the Special Warranty- comprises the original part - henceforth the warranted part - of the purchased product. It does not include the labor costs for the replacement of the warranted part, the transfer for repair, the diagnostic costs of the product. The foregoing, except for the countries of Guatemala, Honduras and the Dominican Republic where the warranted part, the labor costs for the replacement and the eventual transfer of the product to replace it are part of the warranty. In these cases, the diagnostic costs of the product will only be covered in case the result of the same indicates a failure in the warranted piece. For all countries, the additional components or accessories to the warranted part are not included in this Special Warranty.

This Special Warranty, because it is superior to the one normally granted (the one found in the Certificate of Warranty of the purchased product), applies only and strictly to the original warranted part, so it does not include or imply the renewal of this Special Warranty with respect to Ia eventual piece given as a replacement of the warranted piece, Ia that will have its own independent minimum legal, normal and usual warranted..

In order to enforce this Special Warranty, the original invoice or purchase receipt of the product to which the warranted piece corresponds must be presented. For Colombia, the invoice will be required only in the cases that local regulations permit.

SUGGESTION: We invite you to register your product through the different contact methods of our Customer Service Center.

1. Manufacturer / importer / Marketer / Guarantor :

For the purposes of this Warranty Certificate, they shall have the character of Guarantor with respect to the warranted piece: In Guatemala: Whirlpool Guatemala, S.A.; in Mexico Whirlpool México, S. de R.L. de C.V., in Colombia: Whirlpool Colombia S.A.S.; in Ecuador: Whirlpool Ecuador S.A.; in El Salvador: Whirlpool El Salvador S.A. of C.V.; in Puerto Rico: Whirlpool Corporation. In the countries mentioned in the previous paragraph, the Warranty granted through this Warranty Certificate is limited only to the original parts described in this document of products distributed and / or marketed by the entities indicated above in each of the countries. In Costa Rica, Honduras and the Dominican Republic, the guarantor will be covered by this Warranty, the corresponding distributor, and the present is not valid without its signature and / or corresponding stamp.

2. Conditions of validity of the Warranty :

Special superior, special term and the rights of the Beneficiary / Holder: The Beneficiary / Holder of this Special Warranty has the right to demand from the Guarantor, who in turn is obliged to grant once and for all the Beneficiary / Holder, a new piece without cost and same benefits to the original in replacement of the warranted piece during the term of validity of this Special Warranty, provided that the warranted piece must be replaced due to inconveniences or malfunctions of the same as well as to fail under normal conditions of use of the product.

The special term of validity of the Special Warranty granted through this is from 10 years counted from the date of original purchase of the product to which the warranted piece corresponds, by the final consumer, and applies only and strictly to The original warranted piece (and not the optional piece given as a replacement for the warranted piece). The Guarantor agrees to grant the replacement part - which will enjoy minimum legal, normal and usual warranty according to the current legislation of each country - within a term of thirty (30) consecutive days, counted from the date of entry of The request, except for possible delays in the shipment of spare parts, when they come from abroad or in the lack of provision and / or existence of the same for reasons external to the Guarantor or by fortuitous event or force majeure. During the first year of validity, the provisions of the Warranty Certificate of the product of which the warranted part is a part shall apply. The validity and term of the Special Warranty granted through this, are subject to the fact that the purchased product of which the warranted piece is part is destined to an exclusively domestic use in accordance with the other conditions established in this Certificate and that it is used in conditions normal in a whole according to the specifications, terms and conditions indicated in the User Manual of the acquired product. Additionally, the validity of this Special Warranty is subject to the use and installation of the product to which the warranted part belongs, in accordance with the instructions and recommendations established in the User's Manual.

This Special Warranty ends once the special term expires, when the product to which the warranted part belongs has been replaced or when the original part has been replaced with a new one. In this sense, in this last case, the new piece that is granted will not continue within the special validity of this warranty nor will it have a renewal thereof in the terms described herein. That is, the regular and minimum warranty that the legislation indicates will be applied. In the event that the product is replaced, the new product will also enjoy the minimum legal warranty according to the regulations of each country. The request for compliance with this Special Warranty may be made personally and / or by telephone and / or by email to the Guarantor's Customer Service Center.

3. This Warranty on the warranted piece does not include:

• The coverage exceptions mentioned in the Warranty Certificate of the product to which the warranted piece belongs and that have affected it such as the damages caused by the installation and / or incorrect, inappropriate and / or illegal use of the product.
• The labor necessary for the replacement of the warranted part and / or for the necessary technical diagnosis before the failure of the product of which the warranted part is a part, with the exception of Guatemala, Honduras and the Dominican Republic.
• Failures, damages and / or defects caused and / or originating in the transport and / or manipulation and / or intervention of technicians and / or person and / or any third party not authorized by the Guarantor about the product, the warranted piece and / or relation to replacement parts at the time of their placement by these technicians and / or persons and / or third parties not authorized by the Guarantor.
• The expenses of freight / transport and / or delivery of the replacement part, with the exception of Guatemala, Honduras and the Dominican Republic.
• The mechanical and / or electrical parts accessory to the warranted piece.

IMPORTANT NOTE: When the repair and / or manipulation of the product and / or warranted part is performed by technical services not authorized by the Guarantor and / or by the use of non-original parts, the Special Warranty granted will be without effect.

This Special Warranty does not constitute and under no circumstances may be interpreted as an extension or additional term in the terms and conditions of the legal warranty of the product and its components established by local law. This Special Warranty does not extend or grant the Beneficiary / Owner thereof more rights than those expressly indicated in this document. This is without prejudice to the mandatory rights that each country recognizes, which will be effective according to the terms and deadlines of the applicable local law in case of divergence.

This Special Warranty is granted only and strictly for the warranted special pieces indicated at the beginning of this document, of the product models indicated in this Certificate and acquired in the premises indicated in point 1 of this, valid only in the countries indicated.

4. Contact information with the Guarantor's Customer Service Center

PUERTO RICO

Warrantor: Whirlpool Corporation

Address: Corporate Office Park # 42 Road # 20 Suite 203 Guaynabo-San Juan 00966

Call the line: 1 + 787 + 999 + 7400

Hours of Operation: Call us Monday through Friday from 8:00 a.m. to 5:00 p.m.

E-mail: contactopuertorico@whirlpool.com - See also our website: www.whirlpool.com and www.kitchenaid.com

5. Individualización del producto garantizado / Identification of the warranted product

Nombre del comprador/beneficiario de la garantía / Name of purchaser/beneficiary of warranty:

Documento de Identidad Dirección / Teléfono / Identity Product:

Nombre del distribuidor / Almacén / Name of distributor / Store:

Producto / Product:

Dirección / Teléfono / Address / Phone number:

Modelo / Model:

Ciudad y País de compra / City and Country of purchase:

Serie N° / Serial Number:

Fecha de compra / Purchase Date:

Factura N°/ Invoice Number:

Fecha de entrega / Delivery Date:

Marca / Brand: