Whirlpool Cabrio High-Efficiency Top-Loading Washer Use and Care Guide

Safety Information

Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

! This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others.

All safety messages will follow the safety alert symbol and either the word "DANGER" or "WARNING." These words mean:

DANGER: You can be killed or seriously injured if you don't immediately follow instructions.

WARNING: You can be killed or seriously injured if you don't follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING:

To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

• Read all instructions before using the washer.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
• Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
• Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
• Before the washer is removed from service or discarded, remove the door or lid.
• Do not reach into the washer if the drum, tub or agitator is moving.
• Do not install or store the washer where it will be exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
• See "Electrical Requirements" located in the installation instructions for grounding instructions.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING:

This product contains one or more chemicals known to the State of California to cause cancer.

WARNING:

This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

What's New Under the Lid?

Cleaning with Less Water

Diagram Description: Two images comparing washers. The first shows a traditional agitator-style washer with a central agitator and water filling the tub. The second shows a low-water washer with a washplate at the bottom and less water, with clothes resting on the washplate.

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size--no water level selector is needed.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the "Cycle Status Lights" section.

You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Diagram Description: An image showing a bottle and box labeled "HE" detergent.

For best performance, it is recommended to load garments in loose heaps evenly around the washplate.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Diagram Description: Two images showing garment loading. The first shows clothes piled loosely and evenly around the washplate. The second shows clothes piled in a heap.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added.

Important: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

Control Panel and Features

Diagram Description: An illustration of the washer's control panel with numbered features.

1. ECO MONITOR: Your washer is specially designed to conserve energy and water. Each cycle, along with any selected options, will result in different energy usage. As you make your cycle and temperature selections, the Eco Monitor shows how well you are saving energy. Adjust the temperature and spin speed within that cycle to improve energy usage. Using the EcoBoost™ setting on a cycle can also be a one-touch way to improve your Eco Monitor rating on many cycles.
2. POWER: Press to turn the washer on and off, or to cancel a cycle.
3. WASH CYCLE KNOB: Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See "Cycle Guide" for detailed descriptions of cycles.
4. START/PAUSE/UNLOCK: Press to start the selected cycle; press again to pause the cycle and unlock the lid. Press and hold 3 sec to cancel a cycle.
   Note: If the washer is spinning, it may take several minutes to unlock the lid.
5. CYCLE SETTINGS: When you select a cycle, its default settings will light up.
   • TEMP: Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.
     • On some models and cycles, warm and hot water will be cooler than what your previous washer provided.
     • Even in a Cool water wash, some warm water may be added to the washer to maintain a minimum temperature.
   • SOIL LEVEL: Soil Level (wash time) is preset for each wash cycle. As you press Soil Level, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display and a different wash time will appear. For most loads, use the soil level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press Soil Level to select more wash time, if needed. For lightly soiled and delicate fabrics, press Soil Level to select less wash time, if needed. Lower soil level setting will help reduce tangling and wrinkling.
   • SPIN SPEED: This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.
     • Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.
     • Slower spin speeds mean less wrinkling, but will leave your load more damp.
6. EST TIME REMAINING DISPLAY: The Estimated Time Remaining display shows the time required for the cycle to complete. Factors such as load size and water pressure may affect the time shown in the display. Overloading, unbalanced loads, or excessive suds may cause the washer to adjust the cycle time, as well.
7. CYCLE OPTIONS:
   • CLEAN BOOST: This option provides enhanced cleaning action for tough stains. It will add additional agitation and soak time to the cycle.
   • DELAY WASH: If you would like to set your washer to start at a preferred time, select the Delay Wash option. You can use this option to delay start of a wash cycle for up to 9 hours (depending on model). Press Delay Wash button once to delay 1 hour. If you want a longer delay period, press and hold the button until your desired delay time (in hours) shows in the Estimated Time Remaining display, up to 9H. Then press START/Pause/Unlock to set the delay. The countdown to the wash cycle will show in the display window.
   • PRESOAK: Use this option to add an extra soak period to any cycle when washing heavily soiled garments. You can adjust the length of the soak period by changing the Soil Level.
   • EXTRA RINSE: This option can be used to automatically add a second rinse to most cycles.
   • ECOBOOST™: The EcoBoost™ option allows you to increase your energy savings on your wash cycles. When this option is used, the wash cycle will use slightly cooler wash water than the selected temperature. The indicated temperature will not change.
   • FABRIC SOFTENER/OXI: These options must be selected if using fabric softener and/or Oxi. It ensures that fabric softener or Oxi are added at the correct time during the cycle for best performance. Oxi is added during main wash and Fabric Softener is added during rinse.
   • CYCLE SIGNAL: Use this option to adjust volume of the signal that sounds at end of cycle. Press once for soft, twice for loud, and three times for off. A louder signal is helpful in removing items as soon as cycle is complete.
8. CYCLE STATUS LIGHTS: The Cycle Status Lights show the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.
   • SENSING: When the START/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
     Note: Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Soak and Wash portions of the cycle. This is normal.
   • SOAK: This portion of the cycle allows water to soak into the load for optimal cleaning.
   • WASH: You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.
   • RINSE: You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.
   • SPIN: The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.
   • DONE: Once the cycle is complete, this light will come on. Remove the load promptly for best results.
   • LID LOCK: To allow for proper load sensing and spinning, the lid will lock and the Lid Lock light will turn on. This light indicates that the lid is locked and cannot be opened. If you need to open the lid, press START/Pause/Unlock. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause/Unlock again to resume the cycle.

Cycle Guide

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed. If using the Eco Monitor, adjust the temperature and spin speed within that cycle to improve energy usage. Not all cycles and options are available on all models.

* All rinses are cold.

Options: Temperature, Spin Speed, Soil Level, Available Options (Deep Clean, Delay Wash, Presoak, Extra Rinse, EcoBoost™, Fabric Softener, Cycle Signal).

Using Your Washer

1. Sort and Prepare Your Laundry

Diagram Description: Images showing laundry items being sorted (pants, shirts, socks, etc.).

• Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.
• Sort garments by recommended cycle, water temperature, and colorfastness.
• Separate heavily soiled garments from lightly soiled.
• Separate delicate garments from sturdy fabrics.
• Do not dry garments if stains remain after washing, because heat can set stains into fabric.
• Treat stains promptly.
• Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.
• Mend rips and tears to avoid further damage to garments during washing.

Helpful Tips:

• When washing water-proof or water-resistant items, load evenly. See "Cycle Guide" for tips and more information on using the Bulky Items cycle.
• Use mesh garment bags to help avoid tangling when washing delicate or small items.
• Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.

Always read and follow fabric care label instructions to avoid damage to your garments.

2. Add Laundry Products

Diagram Description: Images showing laundry products (packet, bleach, softener) being added to the washer basket.

Single-dose laundry packet, color-safe bleach, or fabric softener crystals can be added to the basket prior to adding laundry.

Note: Do not add clothes to washer basket prior to adding laundry products. Always follow manufacturer's instructions.

3. Load Laundry into Washer

Diagram Description: Illustration showing garments loaded evenly around the washplate inside the washer drum.

For best performance, load garments in loose heaps evenly around the washplate. Try mixing different sized garments to reduce tangling.

Important: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

Note: Do not add single-dose laundry packets, color-safe bleach, Oxi-type boosters, or fabric softener crystals to dispensers. They will not dispense correctly.

4. Add HE Detergent

Diagram Description: Illustration of the detergent dispenser tray with compartments for detergent, bleach, and fabric softener/Oxi.

Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz. (89 mL). Do not overfill tray - adding too much detergent may cause detergent to be dispensed into the washer too early.

Important: Use only High Efficiency detergents. The package will be marked "HE" or "High Efficiency." Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use.

Helpful Tip: See "Washer Maintenance" for information on recommended method of cleaning washer dispenser trays.

5. Add Liquid Chlorine Bleach to Dispenser

Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

6. Add Liquid Fabric Softener or Oxi to Dispenser

Pour a measured amount of liquid fabric softener or Oxi-type boosters, into tray; always follow manufacturer's directions for correct amount of fabric softener or Oxi based on your load size. Close dispenser drawer, then select Fabric Softener and/or Oxi option. Oxi is added during main wash and Fabric Softener is added during rinse.

Important: Fabric Softener/Oxi option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer.

If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse.

It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

7. Press POWER to Turn On Washer

Make sure the dispenser drawer is closed completely, then press POWER to turn on the washer.

8. Select Cycle

Turn cycle knob to choose your wash cycle. When knob is lined up with a cycle, you will hear a clicking sound. Indicator for Estimated Time Remaining will light up with a cycle time. For more information, see "Control Panel".

If you do not want to begin a cycle immediately, you may choose DELAY WASH option.

To set a delayed Start: 1. Press DELAY WASH button to select desired start time. 2. Press START/Pause/Unlock to set the delay. The delay countdown has started when the START/Pause/Unlock light stops blinking.

To cancel delaying a cycle: Press START/Pause/Unlock again to begin a wash cycle immediately.

Important: When delaying a cycle, use liquid HE detergent only in the detergent dispenser tray. Powdered detergents may absorb moisture from a previous cycle and clump before the wash cycle begins.

9. Select Cycle Settings

Once you select a cycle, the default settings for that cycle will light up. Press the cycle settings buttons to change the Temperature, Soil Level, and Spin Speed, if desired. Always read and follow fabric care label instructions to avoid damage to your garments.

10. Select Cycle Options

Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Clean Boost or Extra Rinse. These can be turned off, if desired.

Note: Not all options are available with all cycles.

11. Press START/Pause/Unlock to Begin Wash Cycle

Press the START/Pause/Unlock button to start the wash cycle. When the cycle has finished, the DONE indicator will light and the cycle signal will sound (if set). Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps.

Unlocking the lid to add garments: If you need to open the lid to add 1 or 2 missed garments: Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle. If lid is left open for more than 10 minutes, the water will pump out automatically.

Washer Maintenance

Water Inlet Hoses

Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

Note: This washer does not include inlet hoses. See the "Installation Instructions" for more information.

Washer Care

Recommendations to Help Keep Your Washer Clean and Performing at its Best

1. Always use High Efficiency (HE) detergents and follow the HE detergent manufacturer's instructions regarding the amount of HE detergent to use. Never use more than the recommended amount because that may increase the rate at which detergent and soil residue accumulate inside your washer, which in turn may result in undesirable odor.
2. Use warm and hot wash water settings sometimes (not exclusively cold water washes), because they do a better job of controlling the rate at which soils and detergent accumulate.
3. Always leave the washer lid open between uses to help dry out the washer and prevent the buildup of odor-causing residue.

Cleaning Your Top Loading Washer

Read these instructions completely before beginning the routine cleaning processes recommended below. This Washer Maintenance Procedure should be performed, at a minimum, once per month or every 30 wash cycles, whichever occurs sooner, to control the rate at which soils and detergent may otherwise accumulate in your washer.

Cleaning the Inside of the Washer

To keep your washer odor-free, follow the usage instructions provided above, and use this recommended monthly cleaning procedure:

Clean Washer Cycle

This washer has a special cycle that uses higher water volumes in combination with affresh® Washer Cleaner or liquid chlorine bleach to clean the inside of the washer.

Begin procedure

1. affresh® Washer Cleaner Cycle Procedure (Recommended for Best Performance):

1. Open the washer lid and remove any clothing or items.
2. Place an affresh® Washer Cleaner tablet in the bottom of the washer basket.
3. Do not place an affresh® Washer Cleaner tablet in the detergent dispenser.
4. Do not add any detergent or other chemical to the washer when following this procedure.
5. Close the washer lid.
6. Select the CLEAN WASHER cycle.
7. Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.

Note: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

2. Chlorine Bleach Procedure (Alternative):

1. Open the washer lid and remove any clothing or items.
2. Add 1 cup (236 mL) of liquid chlorine bleach to the bleach compartment.
   Note: Use of more liquid chlorine bleach than is recommended above could cause washer damage over time.
3. Close the washer lid.
4. Do not add any detergent or other chemical to the washer when following this procedure.
5. Select the CLEAN WASHER cycle.
6. Press the START/Pause/Unlock button to begin the cycle. The Clean Washer Cycle Operation is described below.

Note: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL. (For models with no Power/Cancel button, press and hold START/Pause/Unlock for three seconds). After the Clean Washer cycle has stopped, run a RINSE & SPIN cycle to rinse cleaner from washer.

Description of Clean Washer Cycle Operation:

1. This cycle will fill to a water level higher than in normal wash cycles to provide rinsing at a level above the water line for normal wash cycle.
2. During this cycle, there will be some agitation and spinning to increase the removal of soils.

After this cycle is complete, leave the lid open to allow for better ventilation and drying of the washer interior.

Cleaning the Dispensers

After a period of using your washer, you may find some residue buildup in the washer's dispensers. To remove residue from the dispensers, wipe them with a damp cloth and towel dry. Do not attempt to remove the dispensers or trim for cleaning. The dispensers and trim are not removable. If your model has a dispenser drawer, however, remove the drawer and clean it before or after you run the Clean Washer cycle. Use an all-purpose surface cleaner, if needed.

Cleaning the Outside of the Washer

Use a soft, damp cloth or sponge to wipe away any spills. Use only mild soaps or cleaners when cleaning external washer surfaces.

Important: To avoid damaging the washer's finish, do not use abrasive products.

Non-Use and Vacation Care

Operate your washer only when you are home. If moving, or not using your washer for a period of time, follow these steps:

1. Unplug or disconnect power to washer.
2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

Cleaning Your Dispenser Tray

You may find laundry product residue leftover in your dispenser trays. To remove residue, follow this recommended cleaning procedure:

1. Pull tray out until you feel resistance.
2. Lift up slightly, and then continue pulling out.
3. Wash in warm, soapy water, using a mild detergent.
4. Rinse with warm water.
5. Air dry, or dry with a towel, then place back into slot.

Important: Dispenser trays are not dishwasher safe.

Winter Storage Care

Important: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

1. Shut off both water faucets; disconnect and drain water inlet hoses.
2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
3. Unplug washer or disconnect power.

Transporting Your Washer

1. Shut off both water faucets. Disconnect and drain water inlet hoses.
2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
3. Disconnect drain hose from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
4. Unplug power cord.
5. Place inlet hoses and drain hose inside washer basket.
6. Drape power cord over edge and into washer basket.
7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.

Troubleshooting

First try the solutions suggested here or visit our website at www.whirlpool.com/product_help - In Canada, www.whirlpool.ca, for assistance and to possibly avoid a service call.

Vibration or Off-Balance

• Check the following for proper installation or see "Using Your Washer" section.
• Possible Causes: Feet may not be in contact with the floor and locked. Washer may not be level. Load could be unbalanced.
• Solution: Front and rear feet must be in firm contact with floor, and washer must be level to operate properly. Check floor for flexing or sagging. If flooring is uneven, a 3/4" (19 mm) piece of plywood under your washer will reduce sound. See "Level the Washer" in Installation Instructions. Load garments in loose heaps evenly around the washplate. Adding wet items to washer or adding more water to basket could unbalance washer. Wash smaller loads to reduce imbalance. Use Bulky Items cycle for oversized, non-absorbent items such as comforters or poly-filled jackets. See "Cycle Guide."

Noises - For normal operating sounds, go to www.whirlpool.com/product_help

• Clicking or metallic noises: Objects caught in washer drain system. Empty pockets before washing. Loose items such as coins could fall between basket and tub or may block pump. It may be necessary to call for service to remove items. It is normal to hear metal items on clothing such as metal snaps, buckles, or zippers touch against the stainless steel basket.
• Gurgling or humming: Washer may be draining water. It is normal to hear the pump making a continuous humming sound with periodic gurgling or surging as final amounts of water are removed during the spin/drain cycles.
• Humming: Load sensing may be occurring. You may hear the hum of the sensing spins after you have started the washer. This is normal.

Water Leaks

• Check the following for proper installation: Washer not level. Fill hoses not attached tightly. Fill hose washers. Drain hose connection. Check household plumbing for leaks or clogged sink or drain. Washer not loaded properly.
• Solution: Water may splash off basket if washer is not level. Tighten fill-hose connection. Make sure all four fill hose flat washers are properly seated. Pull drain hose from washer cabinet and properly secure it to drainpipe or laundry tub. Water can backup out of a clogged sink or drainpipe. Check all household plumbing for leaks (laundry tubs, drain pipe, water pipes, and faucets.) Unbalanced loading can cause basket to be out of alignment and cause water to splash off tub. See "Using Your Washer" for loading instructions.

Washer not performing as expected

• Not enough water in washer: Load not completely covered in water. This is normal operation for an HE low-water washer. The load will not be completely underwater. The washer senses load sizes and adds correct amount of water for optimal cleaning. See "What's New under the Lid." Important: Do not add more water to washer. Adding water lifts the garments off the washplate, resulting in less effective cleaning.
• Washer won't run or fill, washer stops working, or wash light remains on (indicating that the washer was unable to fill appropriately): Check for proper water supply. Both hoses must be attached and have water flowing to inlet valve. Both Hot and Cold water faucets must be turned on. Check that inlet valve screens have not become clogged. Check for any kinks in inlet hoses, which can restrict water flow. Check proper electrical supply. Plug power cord into a grounded 3 prong outlet. Do not use an extension cord. Ensure there is power to outlet. Reset a tripped circuit breaker. Replace any blown fuses. Note: If problems continue, contact an electrician. Normal washer operation. Lid must be closed for washer to run. Washer will pause during certain phases of cycle. Do not interrupt cycle. Washer may be stopped to reduce suds. Washer may be tightly packed. Remove several garments, rearrange load evenly around the washplate. Close lid and press START/Pause/Unlock. Add only 1 or 2 additional garments after washer has started. Do not add more water to the washer. Not using HE detergent or using too much HE detergent. Only use HE detergent. Suds from regular detergents can slow or stop the washer. Always measure detergent and follow detergent directions based on your load requirements. To remove suds, cancel cycle. Select RINSE & SPIN. Press START/Pause/Unlock. Do not add more detergent.
• Washer not draining/spinning, loads are still wet, or spin light remains on (indicating that the washer was unable to pump out water within ten minutes): Empty pockets and use garment bags for small items. Using a cycle with a low spin speed. The washer may be tightly packed or unbalanced. Small items may have been caught in pump or between basket and tub, which can slow draining. Cycles with lower spin speeds remove less water than cycles with high spin speeds. Use the recommended cycle/spin speed for your garments. To remove extra water in the load, Select DRAIN & SPIN. Load may need to be rearranged to allow even distribution of the load in the basket. Tightly packed or unbalanced loads may not allow the washer to spin correctly, leaving the load wetter than normal. Evenly arrange the wet load for balanced spinning. Select DRAIN & SPIN to remove excess water. See "Using Your Washer" for loading recommendations. Check plumbing for correct drain hose installation. Drain hose extends into standpipe farther than 4.5" (114 mm). Wrong or too much detergent causing suds to slow or stop draining and spinning. High speed spins extract more moisture than traditional top-load washers. Check for proper water supply. Energy-saving controlled wash temperatures. Check for proper water supply. Not using HE detergent or using too much HE detergent. Washer not loaded as recommended. Sand, pet hair, lint, etc. on load after washing. Load is tangling. Washer not loaded as recommended. Check drain hose for proper installation. Use drain hose form and securely attach to drainpipe or tub. Do not tape over drain opening. Lower drain hose if the end is higher than 96" (2.4 m) above the floor. Remove any clogs from drain hose. Use only HE detergent. Always measure and follow detergent directions for your load. To remove extra suds, select RINSE & SPIN. Do not add detergent. The high spin speeds combined with air flow during the final spin can cause items near the top of the load to develop dry spots during the final spin. This is normal. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached to both washer and faucet, and have both hot and cold water flowing to inlet valve. Check that inlet valve screens are not clogged. Remove any kinks in hoses. ENERGY STAR® qualified washers use cooler wash and rinse water temperatures than traditional top-load washers. This includes cooler hot and warm washes. Make sure hot and cold inlet hoses are not reversed. Both hoses must be attached and have water flowing to the inlet valve. Both hot and cold water faucets must be on. Inlet valve screens on washer may be clogged. Remove any kinks in the inlet hose. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow detergent directions based on load size and soil level. The washer is less efficient at rinsing when the load is tightly packed. Load garments in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer has started. Add an Extra Rinse to the selected cycle. See "Using Your Washer" section. Select a cycle with a slower wash action and spin speed; however, items will be wetter than those using a higher speed spin. See the "Cycle Guide" to match your load with the best cycle. Load garments in loose heaps evenly around the washplate. Reduce tangling by mixing types of load items. Use the recommended cycle for the type of garments being washed.
• Not cleaning or removing stains: Added more water to washer. Washer not loaded properly. Not using HE detergent or using too much HE detergent. Not using correct cycle for fabric type. Not using dispensers. Not washing like colors together. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. Avoid overfilling. Do not add products directly onto load. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Washer senses load size and adds correct amount of water. This is normal and necessary for clothes to move. It is normal for the wash load to be not completely covered in water. Added water lifts the laundry off the washplate, resulting in less effective cleaning. Washer is less efficient at cleaning when load is tightly packed. Load garments in loose heaps evenly around the washplate. Add only 1 or 2 additional garments after washer has started. The suds from regular detergent can keep washer from operating correctly. Use only HE detergent. Be sure to measure correctly. Always measure detergent and follow manufacturer's directions based on load size and soil level. Use a higher soil level cycle option and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Use Whites and Super Wash cycle for tough cleaning. See the "Cycle Guide" to match your load with the best cycle.
• Small amount of water still in dispenser after cycle: Normal dispenser operation. It is normal for small amounts of water to remain in dispenser.
• Incorrect dispenser operation: Clogged dispensers or laundry products dispensing too soon. Do not overfill dispenser, which causes immediate dispensing. Always select Fabric Softener option to assure proper dispensing. Load dispensers before starting a cycle. Homes with low water pressure may result in residual powder in the dispenser. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent.
• Fabric damage: Residual powder in dispenser. Use only liquid chlorine bleach in the bleach dispenser. In wash water temperatures colder than 60° F (15.6° C), some detergents do not dissolve well. Soils may be difficult to remove. To avoid, select a warmer wash temperature if possible, depending on your load, or use liquid HE detergent. Sharp items were in pockets during wash cycle. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Strings and straps could have tangled. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Mend rips and broken threads in seams before washing.
• Fabric damage (cont.): Fabric damage can occur in a tightly packed load. Liquid chlorine bleach may have been added incorrectly. Garment care instructions may not have been followed. Load garments in loose heaps evenly around the washplate. Use cycle designed for the fabrics being washed. Add only 1 or 2 additional garments after washer is started. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. Do not place load items on top of bleach dispenser when loading and unloading washer. Always read and follow garment manufacturer's care label instructions. See the "Cycle Guide" to match your load with the best cycle.
• No sound when buttons are pressed: Button sounds are turned off. Button sounds can be turned on or off by pressing and holding Cycle Signal for 6 seconds.
• Odors: Monthly maintenance not done as recommended. Run the Clean Washer with affresh® cycle after every 30 washes. See "Washer Care" in "Washer Maintenance". Detergent not used or excessive detergent used. Unload washer as soon as cycle is complete. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See "Washer Care" section.
• Estimated Time Remaining is not correct: Excess suds caused by not using HE detergent or using too much detergent. If excess suds are detected, the washer will add extra rinsing and pauses to break down suds. This will lengthen the cycle time. Use only HE detergent. Be sure to measure correctly.
• Lid Locked light is flashing: The lid is not closed. Close the lid. The washer will not start or fill with the lid open. A cycle was stopped or paused using the START/Pause/Unlock button. The washer may still be spinning. The lid will not unlock until the basket has stopped spinning. This may take several minutes if washing large loads or heavy fabrics.
• Single-dose laundry packet not dissolving: Adding laundry packet incorrectly. Be sure laundry packet is added to washer basket before adding clothes. Do not add packet to dispensers. Follow manufacturer's instructions to avoid damage to your garments.

Warranty

Limited Warranty

For one year from the date of purchase, Whirlpool Corporation or Whirlpool Canada LP will pay for Factory Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when the appliance was purchased. Service must be provided by a Whirlpool designated service company. This limited warranty is valid only in the United States or Canada. Proof of original purchase date is required.

Items Excluded From Warranty

This limited warranty does not cover:

• Parts or labor for non-single-family household use or inconsistent use.
• Service calls for installation instruction, user instruction, fuse replacement, or house wiring/plumbing correction.
• Replacement of light bulbs, air filters, or water filters.
• Damage from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, or use of unapproved products.
• Cosmetic damage (scratches, dents, chips) unless reported within 30 days of purchase and due to defects.
• Pickup and delivery (appliance is intended for in-home repair).
• Repairs from unauthorized modifications.
• Travel/transportation expenses for service in remote areas.
• Removal/reinstallation if installed in inaccessible locations or not per instructions.
• Parts or labor on appliances with removed/altered model/serial numbers.

The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

Disclaimer of Implied Warranties

Implied warranties, including merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Some states/provinces do not allow duration limitations.

Disclaimer of Representations Outside of Warranty

Whirlpool makes no representations about quality, durability, or need for service beyond this warranty. Inquire about extended warranties.

Limitation of Remedies; Exclusion of Incidental and Consequential Damages

Product repair is the sole remedy. Whirlpool is not liable for incidental or consequential damages. Some states/provinces do not allow these limitations.

If outside the U.S. and Canada, contact your authorized Whirlpool dealer for warranty information.

Contact for Service: Check "Troubleshooting" or "Assistance or Service" sections. U.S.: 1-800-253-1301. Canada: 1-800-807-6777.

Keep manual and sales slip for warranty service. Record model and serial numbers.

Assistance or Service

Before calling for assistance or service, please check "Troubleshooting" or visit www.whirlpool.com/help. It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts or to order accessories

We recommend that you use only FSP® Factory Specified Parts. These parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL® appliance.

To locate FSP® replacement parts, assistance in your area, or accessories:

• In the U.S.A.: Whirlpool Corporation Customer eXperience Center, 1-800-253-1301, www.whirlpool.com, 1-800-442-9991 (Accessories), www.whirlpool.com/accessories.
• In Canada: Whirlpool Canada LP Customer eXperience Centre, 1-800-807-6777, www.whirlpool.ca.
• Or call your nearest designated service center or refer to your Yellow Pages telephone directory.

Our consultants provide assistance with:

• Features and specifications on our full line of appliances.
• Installation information.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Referrals to local dealers, repair parts distributors, and service companies. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States and Canada.

You can write with any questions or concerns at:

Whirlpool Corporation Customer eXperience Center, 553 Benson Road, Benton Harbor, MI 49022-2692

Whirlpool Canada LP Customer eXperience Centre, Unit 200-6750 Century Ave, Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.