Razer BlackShark V2 Master Guide

1. What's Inside / What's Needed

What's Inside

The Razer BlackShark V2 headset includes:

• A. Adjustable padded headband
• B. Ultra-soft memory foam ear cushions
• C. 3.5 mm audio + mic jack
• D. Volume control knob
• E. Mic mute button

Also included are:

• Removable Razer™ HyperClear cardioid mic
• USB sound card
• Important Product Information Guide

What's Needed

Product Requirements:

• Devices with a free USB port
• Devices with 3.5 mm audio + mic combined jack*

Razer Synapse Requirements:

• Windows® 10 64-bit (or higher)
• Internet connection for software installation

*Compatible with PC / Mac / Switch / PS4 / Xbox One (Xbox One Stereo Adapter may be required, purchased separately).

2. Let's Get You Covered

Your device comes with a 2-year limited warranty. Maximize its potential and score exclusive Razer benefits by registering at razerid.razer.com.

Your product's serial number can be found here [referencing diagram].

For questions, contact the Razer Support Team at support.razer.com.

3. Technical Specifications

Headphones

• Frequency response: 12 Hz - 28 KHz
• Impedance: 32 Ω @ 1 KHz
• Sensitivity (@1kHz): 100 dB SPL / mW,1KHz
• Drivers: Customized Dynamic 50 mm Driver
• Inner ear cup diameter: 65 mm x 40 mm / 2.56 in x 1.57 in
• Connection type: 3.5 mm with USB sound card
• Cable length: 1.8 m / 5.91 ft
• Approx. weight: 262 g / 0.6 lbs
• Oval ear cushions: Breathable memory foam cushions

Microphone

• Frequency response: 100Hz - 10KHz
• Signal-to-noise ratio: 60 dB
• Sensitivity (@1kHz): -42 dB V/Pa,1KHz
• Pick-up pattern: Unidirectional
• Mute Function: Click-to-mute

4. Connecting the Headset

To Your PC via USB Port

1. Plug your headset into the USB Sound Card, and then connect the USB Sound Card to your PC.
2. On your PC, right-click the sound icon on the system tray and select "Open Sound settings".
3. In the Sounds window, set "Razer USB Sound Card" as the default Output and Input device.

To Other Devices via USB Port

Plug your Razer BlackShark V2 into the Razer USB Sound Card*, and then connect the USB Sound Card to your device. Ensure the Razer USB Sound Card is set as the default input and output device.

*Compatible with PC / Mac / Switch / PS4.

To Devices via 3.5mm Combo Port

If your device has a 3.5mm audio + mic combined port, simply plug the 3.5mm audio + mic connector from your headset directly into your device's audio port.

5. Using the Razer BlackShark V2

Using the Microphone

Attach the Razer™ HyperClear Cardioid Mic to the headphone. Bend it until it is parallel to your mouth. Ensure the mic diaphragm is facing forward and the air vent is facing away from your mouth.

Muting / Unmuting the Microphone: Press the mic mute button to mute or unmute the microphone.

Adjusting the Volume

Rotate the volume control knob to increase or decrease the volume.

Extending Your Headset's Lifespan

Gently stretch the headset apart before placing them over your head to minimize headband stress. Avoid overstretching the headset beyond its technical limits.

Activate THX Spatial Audio

Unleash the full potential of your Razer BlackShark V2 by enabling 360° positional audio for a natural and lifelike experience through Razer Synapse.

6. Configuring Your Razer USB Sound Card

Note: An internet connection is required for installation, updates, and cloud-based features. Registering for a Razer ID account is recommended but optional. All listed features are subject to change based on the current software version, connected device(s), and supported apps and software.

Synapse Tab

The Synapse tab is your default tab when you first launch Razer Synapse. It allows you to navigate the Dashboard subtab.

Dashboard

The Dashboard subtab provides an overview of your Razer Synapse, where you can access all your Razer devices, modules, and online services.

Modules Tab

The Modules subtab displays all installed and available modules for installation.

Global Shortcuts

Bind operations or Razer Synapse functions to custom key-combinations from any Razer Synapse-enabled device inputs, which apply across all device profiles. Learn more about Profiles.

Note: Only Razer Synapse-enabled device inputs will be recognized.

Audio Tab

Note: Make sure to select THX Spatial Audio as your default playback or output device from the Sound icon on the system tray.

The Audio tab is the main tab for your Razer USB Sound Card. Here, you can customize your device's settings to unleash its full potential. Changes made under this tab are automatically saved to your system and cloud storage.

Sound Subtab

The Sound subtab is for adjusting the overall system volume or individual volume of all active applications, changing the default fallback device, and accessing Windows Sound properties.

Volume

Adjust the audio volume of the device. You can also access the Windows volume mixer of the current playback device to proportionally adjust the overall system volume or individually adjust the volume of each active application.

Sound Properties

Set a default output device that THX Spatial Audio will use when the Razer USB Sound Card is not connected. You can also click on the Windows Sound Properties link to manage your system's sound settings, such as modifying playback and recording device settings, sound scheme, and default communications activity.

Mixer Subtab

The Mixer subtab allows you to enable or disable THX Spatial Audio and its settings, as well as calibrate the audio positioning of all virtual speakers in the active spatial audio mode.

THX Spatial Audio

THX Spatial Audio technology is an advanced positional audio solution that delivers a heightened, immersive experience during gameplay. Toggle this setting to enable or disable THX Spatial Audio and its settings. By default, it is set to Auto, where all applications use the recommended output setting. Using Manual allows you to assign preferred spatial audio modes to specific application types and/or applications.

Spatial Audio Modes

Preview the calibration of each available spatial audio mode preset using the Listen button. Changing the position of any virtual speaker (in any preset mode) will automatically create a Custom Mode. Alternatively, click the Add button ➕ to create a new Custom Mode.

On any Custom Mode, click the miscellaneous button ⚫⚫⚫ to rename, duplicate, or delete the selected custom mode. To revert the current mode to its original settings, click the Reset button.

Enhancement Subtab

The Enhancement subtab is for customizing the incoming audio settings and frequency response of your audio system.

Bass Boost

Enhances the low frequency response to improve the bass output of your headset.

Sound Normalization

Reduces the loudest audio received to avoid sudden and unpleasant increases in volume from effects such as shouting or explosions.

Voice Clarity

Improves the quality of incoming voice conversations by filtering the sound to improve clarity and adjusts the volume.

Audio Equalizer

Select any of the available equalizer presets created for the best audio experience designed for balance, gaming immersion, movie viewing, or enjoying your favorite music. Manually adjusting any equalizer preset will automatically set it to Custom.

Mic Subtab

The Mic subtab enables you to change the settings for all outgoing mic audio.

Microphone

Control the mic volume and amount of mic input for a clearer mic audio.

Mic Volume

Adjust the microphone input or mute the mic.

Mic Boost

Enable this feature to further amplify the mic volume.

Voice Gate

Control the amount of mic input so that it cuts out background noises and isolates your voice. Any sound that registers below the threshold will be muted.

Enhancements

Improve the quality of the microphone by enabling any of the listed features below:

• Volume Normalization: Reduces the variation of loudness.
• Vocal Clarity: Emphasizes the voice frequency.
• Ambient Noise Reduction: Decreases environmental noise.

Mic Equalizer

Select any of the available mic equalizer presets which best fits your mic needs. Manually adjusting any equalizer preset will automatically set it as a Custom preset.

Mic Monitoring (Sidetone)

Enable this setting to monitor the microphone's raw audio input through the headset with an additional option to increase or decrease the audio monitoring volume.

7. Profiles Tab

Devices

The Profiles tab is a convenient way of managing your profiles and linking them to your games and applications. The Devices subtab allows you to view which games are linked to each device's profiles or which Chroma Effect is linked to specific games.

Linked Games

The Linked Games subtab gives you flexibility to add games, view devices linked to games, or search for added games. You can also sort games by alphabetical order, last played, or most played. Added games will still be listed here even if they are not linked to a Razer device.

To link games to connected Razer devices or Chroma Effects, click on any game from the list, then click "Select a device and its profile to launch automatically during gameplay" to select the Razer device or Chroma Effect it will link with. Once linked, click the Miscellaneous button ⚫⚫⚫ of the corresponding Chroma Effect or device to select a specific Chroma Effect or profile.

8. Settings Window

The Settings window, accessible by clicking the ⚙️ button on Razer Synapse, enables you to configure the start-up behavior and display language of Razer Synapse, view the master guides of each connected Razer device, or perform a factory reset on any connected Razer device.

General Tab

The default tab of the Settings window. The General tab enables you to change the software's display language, start-up behavior, display theme, and on-screen notifications. You may also manually sync your profiles to the cloud ?️ or view the master guide of all connected Razer devices and installed modules.

Reset Tab

The Reset tab allows you to perform a factory reset on all connected Razer devices with on-board memory and/or reset Razer Synapse tutorials to acquaint yourself again with Razer Synapse's new features on its next launch.

Warning: By resetting a Razer device, all profiles stored on the selected device's on-board memory will be erased.

About Tab

The About tab displays brief software information, copyright statement, and provides relevant links for its terms of use. You may also use this tab to check for software updates or access Razer's social communities.

9. Safety and Maintenance

Safety Guidelines

To achieve maximum safety while using your Razer BlackShark V2, adopt the following guidelines:

• If you have trouble operating the device or troubleshooting fails, unplug the device and contact the Razer hotline or visit support.razer.com for assistance.
• Do not take apart the device or attempt to operate it under abnormal current loads, as this may void your warranty.
• Keep the device away from liquid, humidity, or moisture. Operate the device only within the specific temperature range of 0°C (32°F) to 40°C (104°F). If the temperature exceeds this range, unplug and/or switch off the device to let it stabilize to an optimal level.
• The device isolates external ambient sounds even at low volumes, resulting in lowered awareness of your external surroundings. Please remove the device when engaging in any activities that require active awareness of your surroundings.
• Listening to excessively loud volumes over extended periods can damage your hearing. Legislation in certain countries permits a maximum sound level of 86db for 8 hours a day. We recommend reducing the volume to a comfortable level when listening for prolonged periods. Take good care of your hearing.

Maintenance and Use

The Razer BlackShark V2 requires minimal maintenance to keep it in optimum condition. Once a month, unplug the device and its accessory (if applicable) from the computer and clean each component using a soft cloth or cotton swab to prevent dirt buildup. Do not use soap or harsh cleaning agents.

10. Legalese

Copyright and Intellectual Property Information

©2020 Razer Inc. All rights reserved. Razer, the triple-headed snake logo, Razer logo, “For Gamers. By Gamers.”, and “Powered by Razer Chroma” logo are trademarks or registered trademarks of Razer Inc. and/or affiliated companies in the United States or other countries. All other trademarks are the property of their respective owners.

THX and the THX logo are trademarks of THX Ltd., registered in the U.S. and other countries.

Windows and the Windows logo are trademarks or registered trademarks of the Microsoft group of companies.

Razer Inc. ("Razer") may have copyright, trademarks, trade secrets, patents, patent applications, or other intellectual property rights concerning the product in this guide. Furnishing of this guide does not grant a license to any such rights. The Razer BlackShark V2 ("Product") may differ from pictures on packaging or otherwise. Razer assumes no responsibility for such differences or for any errors that may appear. Information contained herein is subject to change without notice.

Limited Product Warranty

For the latest and current terms of the Limited Product Warranty, please visit razer.com/warranty.

Limitation of Liability

Razer shall in no event be liable for any lost profits, loss of information or data, special, incidental, indirect, punitive, or consequential damages, arising in any way out of distribution of, sale of, resale of, use of, or inability to use the Product. In no event shall Razer's liability exceed the retail purchase price of the Product.

General

These terms shall be governed by and construed under the laws of the jurisdiction in which the Product was purchased. If any term herein is held to be invalid or unenforceable, then such term shall be given no effect and deemed to be excluded without invalidating any of the remaining terms. Razer reserves the right to amend any term at any time without notice.