Verizon Private IP Service

1. GENERAL

Verizon offers four variations of its Private IP service: Private IP Service, Private IP Layer 2, Private IP Gateway, and Private IP Interconnect. Availability may vary by country. These terms generally apply to Optimized Service (denoted with a “+” and sometimes referred to as Rapid Delivery) and non-Optimized Service, except where explicitly stated otherwise.

1.1 Service Definition

Private IP is a wide area data networking service providing any-to-any connectivity to transport Customer Data between Customer Sites.

1.1.1 Platforms

Terms apply to Optimized Service and non-Optimized Service, except where explicitly stated otherwise.

2. AVAILABLE VERSIONS PRIVATE IP SERVICE

2.1 Private IP Service

2.1.1 Service Definition

Private IP is a wide area data networking service that provides any-to-any connectivity to transport Customer Data between Customer Sites.

2.1.2 Standard Service Features

2.1.2.1 Route Capacity and IPv4 and IPv6 Protocols

Verizon assigns a maximum number of routes that a Customer may introduce into the Private IP Network based on the total number of sites expected in a Customer VPN. Capacity constraints may vary for Customers using MVIC (available upon request). Customer selects either IPv4 or IPv6 protocol (where available) and a suitable number of IP addresses, adhering to Verizon's assignment guidelines.

Expected Total Number Sites	Maximum Routes IPv4	Maximum Routes IPv6
1–50	1,250	150
51–250	1,250	750
251–500	2,500	1,500
501–1,000	5,000	3,000
1,001+	10,000	6,000

2.1.3 Optional Service Features

Diversity: Provides a second equivalent circuit for the same Customer Site, configurable as active or passive, offering Geographic Diversity or Router Diversity.
Dynamic Network Manager: Offers a web-based interface for dynamically managing CAR and Private IP port values via the Verizon Enterprise Center or an Application Program Interface.
IP Multicasting: Simultaneously delivers a single data stream to multiple recipients in Customer-provided multicast groups.
Multiple Virtual Routing and Forwarding: Allows creation of multiple virtual private network connections via a single Private IP port to extend privacy and security to LANs. Customer accepts responsibility for potential packet drops due to oversubscription.
Class of Service Selection: Routes Customer traffic based on priority assigned using Differentiated Services (Diff-Serv) model. Default priority is Best Effort (BE) class.
WAN Analysis: (Non-Optimized Service only) Terms and conditions are available at: US Services and non-US Services.
Burstable Billing: (Optimized Only) Customer selects a Bandwidth Commitment and may burst up to a higher selected bandwidth.
Converged IP: (Optimized Only) Connects to Virtual Network Services – Security Service via a single Ethernet access circuit. Requires separate purchase of Virtual Network Services – Security.
Broadband Technology: (Optimized Only) Services are based on different technologies, with varying quality based on availability.
LTE Business Internet: (Optimized Only) Sold by MCI Communications Services LLC dba Verizon Business Services. Restricted to Verizon Wireless 5G Nationwide® and 4G networks. Plans are for mobile broadband service, activated on select compatible Customer-provided data routers or Verizon-sold devices. Customer is responsible for ensuring compatibility and necessary installation/connection. Speeds are maximums and may be lower due to congestion. Data de-prioritization may occur after exceeding 300 GB/month/line. Prohibited applications include continuous video streaming, public/Guest Wi-Fi, and web hosting without prior approval. Voice calls limited to 611 or 911. Text messages not supported.
5G Business Internet: (Optimized Only) Sold by MCI Communications Services LLC dba Verizon Business Services. Restricted to Verizon Wireless 5G Ultra-Wide Band (C-Band) network. For mobile broadband service, activated on select 5G C-Band compatible Customer-provided data routers or Verizon-sold devices. Requires a compatible 5G-enabled receiver/router. Customer is responsible for compatibility and installation. Unlimited data allowance. Speed Tier Limit is the maximum downlink speed, potentially lower due to congestion. Uplink speeds may be lower. Fixed location plans. Service must be used at the qualified service address unless Verizon approves otherwise.

2.1.4 Customer Responsibilities

Bandwidth Shaping for Ethernet Access Circuit: Customer may need to apply policies at their CE egress to prevent packet loss due to Ethernet protocol overhead if Verizon applies 'bandwidth shaping' overhead adjustments on Ethernet Interfaces at the PE egress.

2.2 Private IP Layer 2

2.2.1 Service Definition

Provides point-to-point routing with Customer control of routing, architectural, and topology changes.

2.2.2 Optional Service Features

The Private IP Permanent Visual Circuits feature allows Verizon to add one or more Private IP PVCs on Customer's Private IP Layer 2 port upon request.

2.3 Private IP Gateway

2.3.1 Service Definition

Provides an interconnection between two private networks based on gateway characteristics.

2.3.2 Standard Service Features

Private Wireless Gateway (U.S. Mainland Only): Provides a port for Customer to connect wireless traffic to the Private IP Network.
MVIC Service (Select Locations): Connects Verizon's Private IP Network to an MPLS Partner's MPLS networks.
Satellite Gateway: Functions as a Network-to-Network Interface (NNI) between Verizon's Satellite Access service and the Private IP MPLS network. Customers using satellite access must order a satellite gateway port sized for aggregate satellite bandwidth requirements. Each customer's individual Virtual LAN will be mapped to a Private IP PVC.

2.3.2.4 Optimized Service-Only Standard Features

Secure Cloud Interconnect: Provides interconnection with select third-party cloud providers, enabling use of their cloud services over Private IP, Switched E-LAN, or Switched E-LINE. Verizon provides network translation (NAT), but Customer is responsible for its configuration. Verizon may terminate this service with 30 days' notice if used on a usage-only basis and not used for ten consecutive months.

2.4 Private IP-Interconnect (PIP-I) (Select Customers Only)

2.4.1 Service Definition

Provides a direct, point-to-point interconnection between Customer's Private IP site(s) and Customer's third-party MPLS-based network, using a shared port gateway.

2.4.2 Standard Service Features

PIP-I Connection and Port: A PIP-I Connection is a physical Port at the demarcation point. A PIP-I Port is a logical PIP Port associated with a VPN name that attaches to PIP site(s).
Non-Supported Features: PIP-I does not support multi-Virtual Routing and Forwarding, Dynamic Network Manager, multicasting, or redundant configurations.

2.4.3 Customer Responsibilities

Ordering PIP-I Ports: Order PIP-I Ports with an assignment to an existing or new PIP VPN name.
Ordering Multiple PIP-I Ports: Each PIP-I Connection can be used with multiple PIP-I Ports, but each PIP-I Port can only route traffic to one PIP-I Connection. Routing traffic from one PIP-I Connection to another PIP-I Port on a different PIP-I Connection is prohibited and may result in service termination.
Restriction on use of PIP-I with Existing Customers of Verizon: Customer will not connect a PIP-I Port to a Verizon MPLS network port provisioned for an existing Verizon customer.
Cross-Connection: With Private IP port only, Verizon provides a cross-connection to a Verizon IP hub if Customer is in the same building as the IP hub.
Disconnection: Ensure no PIP-I ports are active prior to submitting a disconnect order; otherwise, the order will not be processed.

3. SUPPLEMENTAL TERMS

3.1 India Ports

This clause applies if the Private IP Service includes ports in India.

Additional Documentation: Prior to the Activation Date, Customer must complete and sign an Inspection Pro Forma document, available at www.verizon.com/business/service_guide/reg/pro-formas.htm. Customer authorizes Verizon to complete the Pro Forma or provide additional information if completion is not possible before the Activation Date.
Restriction on Encryption Functionality in India: Prior to connecting encryption equipment to Verizon Facilities in India, Customer must obtain prior evaluation and approval from the relevant telecom authority. Bulk encryption equipment is prohibited.
Usage: Customer warrants that it and/or its Indian Affiliate is an OSP (as described in the Revised Guidelines for Other Service Providers) and will comply with all applicable regulatory requirements for OSPs.

3.2 Provisioning Entities in China

If regulatory changes in China affect Verizon's ability to provide PIP/PIP Gateway, Verizon may terminate the service without liability or transition provision to a different Third Party network supplier at an agreed price.

3.3 Turkey Use Prohibition

Connections to and use of the Public Internet, World Wide Web, and Social Media by users in Turkey require exclusive use of a locally licensed internet service provider compliant with applicable laws and regulations. Verizon must be notified immediately of any contravention. Violation may result in service suspension and Customer liability for any incurred fines or expenses.

3.4 Voice over IP (VoIP) Restrictions

Customer acknowledges that various jurisdictions have restrictions or licensing conditions for VoIP transmission. Customer must comply with applicable regulations.

3.5 Taxes, Surcharges and Exemptions

Verizon Wireless or MCI Communications Services LLC dba Verizon Business Services may bill Customer for any federal, state, local, or foreign tax, fee, assessment, or other charge required by law, or for surcharges to cover expenses incurred to comply with regulatory obligations. Taxes and Surcharges may change. If Customer provides a valid exemption certificate, the specific Tax will not be collected. If an exemption is found invalid, Customer must pay the uncollected Tax plus related interest and penalties.

3.6 Toll Bypass

Parties will not use Private IP to bypass international/long distance charges in contravention of applicable law or regulation.

4. SERVICE LEVEL AGREEMENT (SLA)

Private IP Service Level Agreement for Optimized Private IP Service +: www.verizon.com/business/service_guide/reg/cp_pip_plus_sla.pdf

Private IP SLA Summary and Service Level Agreement for non-Optimized Private IP Service: www.verizon.com/business/service_guide/secure/cp_pip_sla_summary_page_SG.htm

5. FINANCIAL TERMS

5.1 Optimized Service

Customer will pay charges for Optimized Private IP Service as specified in the Agreement and at www.verizon.com/business/service_guide/reg/applicable_charges_toc.htm. Charges are in U.S. dollars.

5.1.1 Administrative Charges

Administrative Charges	Charge Instance	Port Type	Speed	NRC
Administrative Change	Per Change	n/a	n/a	$60.00
Cancellation of Service Order	Per Port	n/a	n/a	$800.00
Expedite	Per Port	n/a	n/a	$1,000.00
Physical Change	Per Order	n/a	n/a	$200.00
Reconfiguration	Per Port	Standard Port	64Kbps	$50.00
Reconfiguration	Per Port	Standard Port	256Kbps,512Kbps	$100.00
Reconfiguration	Per Port	Standard Port	T1, E1, 1M, 2M	$200.00
Reconfiguration	Per Port	Standard Port	Above E1	$600.00

5.1.2 Burstable Billing. Bandwidth Bursting

(Optimized Only) Customer pays an additional monthly charge for measured usage exceeding the Bandwidth Commitment. Usage is sampled every five minutes, and the measured usage level is based on the 95th percentile of samples. Incremental usage is rounded up.

With burstable billing, Customer may subscribe to a Bandwidth Commitment less than the selected Private IP Service speed and burst up to the selected speed. Changes to commitments or the Burstable Aggregate Group are implemented on the first day following the end of the billing cycle, or the first day of the subsequent cycle.

Customer may select one of the following burstable billing pricing plans:

Burstable: If Measured Use Level exceeds the Bandwidth Commitment, Customer pays the price for each Mbps over the commitment (Burstable Overage Charge).
Burstable Aggregation: Multiple Private IP Service circuits can be aggregated into a Burstable Aggregate Group with a designated Master Site. Overage price is based on Master Site rates for Mbps exceeding the sum of Measured Use Level minus the sum of Bandwidth Commitments for the circuits in the group.

5.1.3 Reconfiguration

A reconfiguration charge applies for modifications to an existing Private IP circuit, such as reterminating a circuit to a different router or reconfiguring the port, at Customer's request.

5.2 Non-Optimized Service

Customer will pay MRCs and NRCs for non-Optimized Private IP Service as specified in the Agreement and at www.verizon.com/business/service_guide/reg/applicable_charges_toc.htm. Online pricing for U.S. Verizon entities is at www.verizon.com/business/service_guide/reg/cp_private_ip_service.htm.

6. DEFINITIONS

Definitions for Private IP Service, in addition to those in the Master Terms, are available at www.verizon.com/business/service_guide/reg/definitions_toc_2017DEC01.htm.

Term	Definition
Bandwidth Commitment	The portion of a port speed used monthly without incurring a Burstable Overage charge.
Burstable Aggregate Group	A group of Private IP Services aggregated to combine Measured Use Level for the circuits.
Committed Access Rate (CAR)	The amount of bandwidth Customer subscribes to on a logical Port by logical Port basis.
Customer Edge (CE)	The edge, or point, where customer traffic enters or exits the Customer network.
Geographic Diversity	Automatically directs the second Customer circuit to a different Verizon gateway at a different Verizon POP.
Master Site	The Private IP Service within a Burstable Aggregate Group that determines the overage Mbps price. Only one Master Site can be designated per group.
Measured Use Level	Calculated by Verizon sampling Customer's Private IP Service usage periodically throughout a month. The usage at the 95th percentile of samples (excluding the highest 5% of samples) is the Measured Use Level.
MPLS	Multi-Protocol Label Switching, an Internet Engineering Task Force standard.
MPLS Partner	A third-party MPLS provider with whom Verizon has an agency or reseller arrangement for interconnection to their in-country network.
MVIC	MPLS VPN Interprovider Connection.
Port	An entrance to and/or exit from a network.
Provider Edge (PE)	The edge, or point, where customer traffic enters or exits the Verizon Private IP Network.
Router Diversity	Automatically directs the second Customer circuit to a different switch or router.
Virtual Private Network (VPN)	Uses a logical connection to route traffic between network sites.

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References

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	Verizon Wavelength Services Solution+ Overview and Features Explore the comprehensive features and technical specifications of Verizon's Wavelength Services Solution+. This document details service definitions, optional features like protected access and route diversity, and financial terms.
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	Verizon Broadband+ Service Terms and Conditions This document outlines the terms and conditions for Verizon's Broadband+ service, including service definitions, features, customer responsibilities, supplemental terms for third-party services, security, speeds, and financial terms.
	Verizon Business Internet Gateway Quick Start Guide A quick start guide for setting up and configuring the Verizon Business Internet Gateway, covering initial setup, IP Passthrough configuration, LED indicator meanings, Wi-Fi settings, finding device information, and support contact details.
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	Verizon India Network Services Inspection Pro Forma and Cover Letter Official cover letter and inspection pro forma from Verizon Communications India Private Limited detailing customer and technical information for network services, including circuit details and compliance requirements.
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