Broan User and Installer Manual

Models: B180H75RT, B180E75RT, B230H75RT, B230H75RS, B210E75RT, B210E75RS

Consumer Information

To ensure quiet operation of the H/ERV, each product model must be installed using sound attenuation techniques appropriate for the installation.

The way your heat/energy-recovery ventilator is installed can make a significant difference to the electrical energy you use. To minimize the electricity use of the heat/energy-recovery ventilator, a stand-alone fully ducted installation is recommended. If you choose a simplified installation that operates your furnace air handler for room-to-room ventilation, an electrically efficient furnace that has an electronically commutated (EC) variable speed blower motor will minimize your electrical energy consumption and operating cost.

Installation of a user-accessible control with your product model will improve comfort and may significantly reduce the product model's energy use.

1. Technical Data

1.1 Air Distribution (Normal Operation)

Diagram illustrating fresh air intake from outdoors and supply to building, and stale air exhaust from building to outdoors. Another diagram shows stale air intake from building and fresh air supply to outdoors.

Note: The dimensions, performance charts and specifications are listed on the specification sheets of the unit. Visit our website at Broan-NuTone.com.

2. Installation

▲ WARNING The wearing of safety glasses and gloves is recommended when installing, maintaining or cleaning the unit to reduce the risk of injury that could be caused by the presence of thin metal and/or high moving parts.

CAUTION Make sure that no piece of mineral wool will enter in the unit during installation. Otherwise, this could reduce airflow and generate vibrations and noise in the unit.

2.1 Locating and Mounting the Unit

Choose an appropriate location for the unit:

Suspended to the joists or trusts:

Wall mounted:

Note: Keep 3" clearance on electrical box side for cooling and servicing.

Diagrams show installation with 2 brackets and installation with 4 brackets.

2.2 Installing the Ductwork and the Registers

▲ WARNING Never install a stale air exhaust register in a room where there is a combustion device, such as a furnace, gas water heater, fireplace or any appliance or equipment that can generate gaseous contaminants, or pollutants. The negative pressure this could create in the room may impair proper evacuation of the gas or pollutants, which may have severe health consequences.

CAUTION If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts to prevent condensation formation inside and outside ducts, which could cause material damage and/or mold growth. Moreover, if fresh air to building duct and/or stale air from building duct goes/go through an unconditioned space, the unit must be set to operate continuously in cold conditions (below 10°C/50°F). Continuous air movement inside ducts will prevent condensation formation. The unit can be stopped temporarily for maintenance and/or repair purposes in such conditions.

2.2.1 Fully Ducted System (T-1)

STALE AIR FROM BUILDING:

FRESH AIR TO BUILDING:

Note: For this type of configuration, the T-1 option must be selected on the LCD screen when auto-balancing the unit (see section 5.2).

2.2.2 Exhaust Ducted System (T-2)

▲ WARNING Duct connection to the central forced-air system can be regulated by some codes and standards. It is your responsibility to consider and comply with your local requirements to avoid any non-compliance.

STALE AIR FROM BUILDING: Same as for Fully Ducted System, described on point 2.2.1.

FRESH AIR TO BUILDING:

* This 10-ft. distance applies only in areas where the outside temperature falls below the freezing point (32°F).

Note: The central forced-air system blower operation can be synchronized with the unit (see section 3.3). It is recommended, but not essential that the central forced-air system blower runs when the unit is in operation.

Note: For this type of configuration, the T-2 option must be selected on the LCD screen when auto-balancing the unit (see section 5.2).

Diagram shows stale air from building to unit and fresh air from outdoors to unit, with fresh air supplied to building and stale air exhausted outdoors.

Alternate Installation (T-3)

Unit should be synchronized with central forced-air system operation to avoid condensation and mold growth in central forced-air system distribution ducting if cooling mode of central forced-air system is used.

CAUTION This configuration is not recommended with high velocity central forced-air system. High pressures produced by these systems could affect unit proper operation and generate errors.

Note: For this type of configuration, the T-3 option must be selected on the LCD screen when auto-balancing the unit (see section 5.2).

Diagram shows stale air from building to unit and fresh air from outdoors to unit, with fresh air supplied to building and stale air exhausted outdoors.

2.2.3 Simplified Installation (T-4)

CAUTION The central forced-air system must be synchronized with the unit since fresh air evacuation and distribution come from the same section. The central forced-air system must operate to avoid fresh air to be directly drawn by the evacuation, which would reduce significantly fresh air supply to the building. See section 3.3 for ducting.

▲ WARNING Duct connection to the central forced-air system can be regulated by some codes and standards. It is your responsibility to consider and comply with your local requirements to avoid any non-compliance.

Fresh air and exhaust air flow through the central forced-air system ducts, which simplifies the installation.

The use of bathroom fans and a range hood is suggested to exhaust stale air.

STALE AIR FROM BUILDING: Connect the stale air intake port of the unit to the central forced-air system return duct at least 3 feet ahead of the fresh air distribution from the unit.

FRESH AIR TO BUILDING: Connect the fresh air distribution duct of the unit to the central forced-air system return duct at least 10 feet away from the central forced-air system (A+B)*.

* This 10-ft. distance applies only in areas where the outside temperature falls below the freezing point (32°F).

Note: For this type of configuration, the T-4 option must be selected on the LCD screen when auto-balancing the unit (see section 5.2).

Diagram shows stale air from building to unit and fresh air from outdoors to unit, with fresh air supplied to building and stale air exhausted outdoors.

Alternate Installation (T-5)

Unit should be synchronized with central forced-air system operation to avoid condensation and mold growth in central forced-air system distribution ducting if cooling mode of central forced-air system is used.

CAUTION This configuration is not recommended with high velocity central forced-air system. High pressures produced by these systems could affect unit proper operation and generate errors.

Note: For this type of configuration, the T-5 option must be selected on the LCD screen when auto-balancing the unit (see section 5.2).

Diagram shows stale air from building to unit and fresh air from outdoors to unit, with fresh air supplied to building and stale air exhausted outdoors.

2.3 Connecting the Drain (HRV Only)

CAUTION Install the drain hose included and run it to a drain or a pail. This unit may generate a large amount of water in cooler weather. It is necessary to install the drain hose properly to prevent water damage and/or material damage.

Diagrams show drain tubing connections and water trap loop.

2.4 Exterior Hoods Installation / Location

▲ WARNING

To minimize cross-contamination of exhausted stale air into the fresh air intake:

Ignoring these recommendations could significantly degrade the quality of the incoming air which, in some cases, could result in health consequences. In the event of a conflict between our recommendations and any local requirements, the latter shall have priority.

Refer to illustration below for an example of proper connection method of the insulated ducts to the hoods. An “Anti-Gust Intake Hood” should be installed in regions where snow is expected.

Diagram shows exterior hood installation with intake and exhaust hoods, and legend for distances.

2.5 Connecting the Ducts to the Unit

CAUTION If ducts have to go through an unconditioned space (e.g.: attic), always use insulated ducts to prevent condensation formation inside and outside ducts, which could cause material damage and/or mold growth.

Do not use screws to connect the ducts or transitions to the ports so as not to interfere with ports inner dampers operation. A non-functioning damper could freeze the unit, which could cause damages.

Insulated Flexible Ducts

Use the following procedure to connect the insulated flexible ducts to the ports of the unit (exhaust to outside and fresh air from outside).

  1. Expose the flexible duct by pulling back the insulation, and place it over the inner port ring.
  2. Attach the flexible duct to the port using a tie wrap.
  3. Seal the joint using duct tape.
  4. Pull the insulation and vapor barrier over the joint, tuck them between the inner and outer rings of the double collar and fasten them in place using duct tape.

CAUTION The vapor barrier should remain intact and free of cracks or openings. An opening could produce condensation inside or outside duct, which could cause material damage and/or mold growth in the long run.

Diagrams show proper connection of flexible ducts.

Transitioning to 8-in. Ducts

If using 8-in. ducts, install 6-in. to 8-in. transitions on the ports, and secure using duct tape only. If rigid ducting is used, install a 12-in. section of flexible duct between the transition and the rigid ducting.

Rigid Ducts

To prevent potential water leakage in cold side rigid ducting insulation, seal all rigid ducting joints with duct tape.

To avoid transmission of vibrations, always use a 12-inch section of flexible duct to connect rigid ducts to the unit. To connect insulated rigid ducts to the unit (cold side) using insulated flexible ducts, follow instructions in section 2.4. To connect regular rigid ducts (warm side) to the unit using non-insulated flexible ducts, use a tie wrap.

Note: It is recommended to use 8" ducting instead of 6" ducting if required airflow is over 200 CFM and long run of ducting or high quantity of elbows is used. It will prevent having too high static pressure in the ducting.

2.5.1 Ducts Connection

IMPORTANT: Make sure to connect ducting as illustrated below to get airflows reading accuracy. Correct installation will also allow proper drainage of water that may accumulate in ducting.

Diagram shows correct installation of ducts.

CAUTION Ducting must not be too crushed. Otherwise, airflows reading accuracy will be affected.

CAUTION Insulated ducts must have the same diameter as the ports to ensure proper drainage of water that may accumulate in ducts.

Diagram shows incorrect installation of ducts.

Note: Route ducts as straight as possible, minimize the number of elbows and design and install ducts in accordance with ACCA's Manual D.

3. Connections

3.1 Electrical Connection to Optional Main Wall Control

▲ WARNING Always disconnect the unit before making any connections. Failure to cut power could result in electrical shock or damage to the wall control or electronic module inside the unit.

CAUTION Never install more than one optional main wall control per unit. Make sure that the wires do not short-circuit between themselves or by touching any other components on the wall control. Avoid poor wiring connections. To reduce the risk of electrical interference (noise), do not run wall control wiring next to control contactors or near light dimming circuits, electrical motors, dwelling/building power or lighting wiring or power distribution panel.

Diagram shows unit bottom view and terminal connector with labels: OVR, LED, 12V, D-, D+, GND.

Use the terminal connector included to perform the electrical connection for optional main wall control. Check if all wires are correctly inserted in their corresponding holes in the terminal connector. Use screws to fix wires in the terminal connector.

Once the wall control connections have been made, insert the terminal connector in the electrical compartment.

Note: For information about the operation of the wall control, refer to the corresponding Installation and User Guide, available at Broan-NuTone.com.

3.1.1 Electrical Connection to Speed, Dehumidistat or Automatic Optional Main Wall Control

Wiring diagram shows connections for speed, dehumidistat, or automatic optional main wall control.

3.1.2 Electrical Connection to Advanced Optional Main Wall Control

Wiring diagram shows connections for advanced optional main wall control.

3.2 Electrical Connection to Optional Auxiliary Wall Control

3.2.1 Electrical Connection to 20-40-60 Optional Auxiliary Wall Control

Wiring diagram shows connections for 20-40-60 optional auxiliary wall control.

When configuring OVR option on the LCD screen, choose among these 3 configurations: BAL (the unit remains balanced while providing maximum airflow), PER (the unit is slightly unbalanced since the distribution motor is in MAX speed while allowing maximum exhaust ventilation) and DIS (the unit is unbalanced since air distribution is constant despite a higher need in exhaust ventilation).

Note: The auxiliary wall control can be used with a 3-wire connection by removing the LED signals. This optional wiring will not allow an installation with more than 1 auxiliary wall control to properly synchronize their LEDs on an event requested from a peer. Only the auxiliary wall control having requested the timer event will have the LEDs updated accordingly.

3.2.2 Electrical Connection to Dry Contact Optional Auxiliary Wall Control (e.g. Crank Timer)

Wiring diagram shows connections for dry contact optional auxiliary wall control.

▲ WARNING A miswiring that sends a 24 VAC signal to the 6-position terminal block (OVR, LED, 12V, D-, D+, GND) could permanently damage the control circuit. Verify carefully wire connections before powering-up the unit.

3.3 Connection to the Central Forced-Air System

▲ WARNING Never connect a 120-volt AC circuit to the terminals of the central forced-air system interlock (standard wiring). Only use the low voltage class 2 circuit of the central forced-air system blower control. The unit is designed for low voltages only. Connecting the unit on 120-volt circuit would damage it instantly.

3.3.1 Unit Operation Using a Dry Contact Connection

This unit can be controlled by any dry contact connection such as the thermostat equipped with an optional ventilation output.

Once wired, unit will toggle between the Standby mode when contact is opened and the selected mode when contact is closed.

Choose among these 4 configurations: minimum (unit operating in MIN speed), intermittent (unit operating in MIN speed 20 min/hr then as per INT configuration selection for 40 min), auto* (unit operating according to outdoor temperature) and maximum (unit operating in MAX speed) in DRY option on the LCD screen when the VENT contact is activated. Refer to section 5 for more details.

* In auto mode, the unit will operate as follows:

Diagrams show wiring for dry contact connection and alternate wiring for dry contact independent installation.

Note: This dry contact option will override the main wall control so we do not recommend the use of a wall control with this type of connection.

Note: Following ducting installation configuration and temperature conditions, it may be necessary for the unit to operate continuously. Refer to section 2.2 for more details.

3.3.2 Unit Interconnection with Central Forced-Air System (R/C/G/GF)

Diagram shows wiring options with central forced-air system.

These connections must be done if you want the unit to force the central forced-air system blower operation when ventilating (refer to solid lines in above diagram).

Note: These connections are required for installation configuration T-4. Refer to section 2.2 for more details.

3.3.3 Synchronization with Central Forced-Air System Function

The Virtuo technology allows synchronizing the unit operation with the central forced-air system operating time. It prevents unnecessary central forced-air system operating time while providing a better air distribution.

To use this function, W and Y connections must be added to R and C connections to inform the unit that the central forced-air system is running (refer to dotted lines in above diagram).

4. Wiring Diagram

Diagrams show logic diagram and wiring diagram with components like ventilation fan motors, damper stepper motors, isolation transformer, main electronic assembly, LCD assembly, etc.

▲ WARNING

5. Navigation on LCD Screen

Diagrams illustrate the LCD screen interface and button functions (OK, +, -).

OK button: To confirm a selection.

+ button: To increase a value. To scroll up in a selection.

- button: To decrease a value. To scroll down in a selection.

Button Operations:

Note: According to unit model and configuration, some menus may not be available.

Diagrams illustrate how to modify CFM settings and options.

Example: In the example above, the unit provides 114 CFM with a power consumption of 110 W during 50% of the hour. The net airflow is 57 CFM (50% X 114), the net power consumption is about 55 W (50% X 110).

5.1 LCD Screen

DISPLAY DEFINITION DISPLAY DEFINITION
STB Standby mode OVR 60 Override 60 min
MED MED speed OVR CNT Override by dry contact
INT Intermittent mode AHU Refer to section 6.3 for explanation
REC Recirculation mode (Min, Med or Max speed) HUM Humidistat or Dehumidistat override
AUT AUTO mode TUR Turbo mode
SMT SMART mode OTH Away mode or Scheduling mode
OVR 20 Override 20 min DEF Defrost mode
OVR 40 Override 40 min EXX or WXX Refer to section 8 for each error/warning explanation

5.2 Unit First Boot

PREPARATION

AUTO-BALANCING PROCEDURE

INSTALLATION CONFIGURATION SELECTION

5.3 Settings Modification

5.3.1 Procedure to Modify MIN CFM Setting

5.3.2 Procedure to Modify MAX CFM Setting

5.3.3 Procedure to Modify Options Setting

5.3.4 Procedure to Modify Independent Airflows Setting

Diagrams illustrate the process of modifying MIN CFM, MAX CFM, and independent airflow settings.

SUPPLY AIRFLOW VALUE WILL FLASH. PRESS ON + BUTTON OR - BUTTON TO INCREASE/DECREASE VALUE. PRESS OK BUTTON.

EXHAUST AIRFLOW VALUE WILL FLASH. PRESS ON + BUTTON OR - BUTTON TO INCREASE/DECREASE VALUE. PRESS OK BUTTON.

WHEN MAX DISPLAYS, PRESS ON + BUTTON TO EXIT INDEPENDENT AIRFLOWS SETTING.

6. Using This Unit

6.1 Your Ventilation System

This balanced ventilation unit is designed to provide fresh air to your home while exhausting stale, humid air. Thanks to its energy/heat recovery module, the unit recovers a large proportion of heat or energy that is part of indoor or outdoor air according to the seasons to improve comfort and energy efficiency during the heating and the cooling periods. With the Virtuo Air Technology™, this unit responds to the variations in its environment in an autonomous way, ensuring to provide a proper level of ventilation and air quality. This unit also features automatic modes (AUTO or SMART) that manage autonomously the required ventilation level as per indoor and/or outdoor conditions. In colder areas, the unit will perform, at intervals, recovery module discreet defrost to maintain performance and comfort.

6.2 Integrated Control

All units are equipped with an integrated control, located in front of the electrical compartment. For more convenience, these units can be controlled using an optional wall control or the central forced-air system thermostat equipped with external fan activation.

MODE SELECTION

  1. To change the mode, use (+/-) to access the Mode screen. Press OK to edit the mode and use (+/-) to change the mode (Standby, Min, Max).
  2. Press OK to confirm selection. The airflows will be displayed for both MIN and MAX modes.

Note: If an optional auxiliary wall control or the central forced-air system thermostat equipped with external fan activation is used, it overrides the integrated control.

6.3 AHU Mode Display

Depending on unit configuration and/or installation, the unit could not be able to reach desired set minimum CFM. This situation could happen with installed configurations T-2 to T-5 due to AHU static pressure and a set minimum CFM below 75. In such a case, AHUXX (XX referring to desired minimum CFM value) will display on LCD screen. In AHU mode, the unit operates in intermittent mode to reach desired minimum CFM value. Intermittent mode duration varies as per desired minimum CFM value.

7. Service Parts

Diagram shows an exploded view of the unit with numbered parts.

ITEM DESCRIPTION PART NUMBER B180H75RT B180E75RT B230H75RT B230H75RS B210E75RT B210E75RS
1 6" port warm side SV66139 2 2 2 2 2 2
2 6" metal port motorized damper SV66135 1 1 1 1 1 1
3 Electronic assembly (180 models) SV68027** 1 1
4 Electronic assembly with cooling fan kit (210-230 models) SV68028** 1 1 1 1
5 Cooling fan kit for electronic (210-230 models) SV68031 1 1 1 1
6 Terminal blocks SV66145 1 1 1 1 1 1
7 6" exhaust port assembly SV66137 1 1 1 1 1 1
8 Door latches and keepers for door SV61218 1 1 1 1 1 1
9 Thermistor SV66134 1 1 1 1 1 1
10 Recirculation damper with thermistor SV68029 1 1 1 1 1 1
11 Exhaust blower assembly with damper (180 models) SV68022 1 1
12 Exhaust blower assembly with damper (210-230 models) SV68024 1 1 1 1
13 Supply blower assembly (180 models) SV68021 1 1
14 Supply blower assembly (210-230 models) SV68023 1 1 1 1
15 Core ERV 75% SV68018 1 1
16 Core HRV 75% SV68019 1 1 1 1
17 Core sliders kit with screws SV68026 1 1 1 1 1 1
18 MERV8 filters kit SV68020 1 1 1 1 1 1
19 Door SV68030 1 1 1 1 1 1
20 Exhaust damper SV68025 1 1 1 1 1 1
* Hardware kit SV66146 1 1 1 1 1 1
* Fuse for PCB SV66147 1 1 1 1 1 1
* 1/2" hose SV00592 1 1 1 1 1 1

** See next page to get the part number that corresponds to the ventilation unit model.

ELECTRONIC ASSEMBLY PART NUMBER B180H75RT B180E75RT B230H75RS B230H75RT B210E75RS B210E75RT
SV68027-01 X X
SV68027-02 X X
SV68028-01 X
SV68028-02 X
SV68028-03 X
SV68028-04 X

REPLACEMENT PARTS AND REPAIRS

In order to ensure your ventilation unit remains in good working condition, you must use the manufacturer's genuine replacement parts only. The manufacturer's genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit, which will result in premature failing. The manufacturer recommends to contact a certified service depot for all replacement parts and repairs.

8. Installer's Troubleshooting

▲ WARNING The wearing of safety glasses and gloves is recommended since a few diagnosis procedures may require the unit to be in operation while proceeding. Be careful with moving and live parts to prevent any risk of injury.

ERROR DESCRIPTION SOLUTION
E01 Supply damper range STEP 1: Unplug the unit, inspect the damper system, remove any undesirable obstacle or dirt (filters and core may have to be removed to access the damper system). Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Open electrical compartment, check if connector J5 (white) is well inserted, check for any loose wires. If STEP 2 did not fix the problem, perform STEP 3: If the damper is not moving at all, unplug J7 (red) from the electronic assembly, connect the white damper system connector into J7. If the damper moves (but the system still shows an error), the electronic assembly must be replaced. Otherwise, replace the damper system.
E02 Supply damper timeout STEP 1: Unplug the unit, inspect the damper system, remove any undesirable obstacle or dirt (filters and core may have to be removed to access the damper system). Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Open electrical compartment, check if connector J7 (red) is well inserted, check for any loose wires. If STEP 2 did not fix the problem, perform STEP 3: If the damper is not moving at all, unplug J5 (white) from the electronic assembly, connect the white damper system connector into J5. If the damper moves (but the system still shows an error), the electronic assembly must be replaced. Otherwise, replace the damper system.
E03 Supply damper STEP 1: Unplug the unit, inspect the damper system, remove any undesirable obstacle or dirt (filters and core may have to be removed to access the damper system). Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Open electrical compartment, check if connector J6 (blue) is well inserted, check for any loose wires. If STEP 2 did not fix the problem, perform STEP 3: If the damper is not moving at all, unplug J5 (white) from the electronic assembly, connect the blue damper system connector into J5. If the damper moves (but the system still shows an error), the electronic assembly must be replaced. Otherwise, replace the damper system.
E05 Exhaust damper range STEP 1: Unplug the unit. Perform a visual inspection of the supply damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the supply blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
E06 Exhaust damper timeout STEP 1: Unplug/plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove core and clear the ventilation wheel from any dirt or obstacles. If STEP 2 did not fix the problem, perform STEP 3: Disconnect J2 (white) and connect a spare blower system. If it works, replace supply blower. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.
E07 Exhaust damper STEP 1: Unplug/plug the unit. Under and over voltage may be detected with severe in-house power supply fluctuation and stop the motor for protection. If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E09 Recirculation damper range STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see p. 4). If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E10 Recirculation damper timeout STEP 1: Check if thermistor is well connected in connector J7A. If STEP 1 did not fix the problem, perform STEP 2: Disconnect connector J7A and check if the measured resistance (thermistor connector) is within 5 Kohms to 120 Kohms. If outside the range, replace the thermistor. If STEP 2 did not fix the problem, perform STEP 3: Replace the electronic assembly.
E11 Recirculation damper STEP 1: Check if thermistor is well connected in connector J7B. If STEP 1 did not fix the problem, perform STEP 2: Disconnect connector J7B and check if the measured resistance (thermistor connector) is within 5 Kohms to 120 Kohms. If outside the range, replace the thermistor. If STEP 2 did not fix the problem, perform STEP 3: Replace the electronic assembly.
E22 Supply airflow STEP 1: Replace the electronic assembly.
E23 Supply motor (drive over current) STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see p. 4). If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E27 Supply motor (drive foc duration) STEP 1: Unplug unit, inspect wires, plug unit. If STEP 1 did not fix the problem, perform STEP 2: Remove wall control from the wall installation and test with a short cable. If it works, bring a new cable to the wall installation location. If STEP 2 did not fix the problem, perform STEP 3: Test the air exchanger with a spare wall control. If it works, replace the wall control. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.
E28 Supply motor (drive speed feedback) STEP 1: Unplug unit, inspect wires, plug unit. If STEP 1 did not fix the problem, perform STEP 2: Replace the wall control.
E29 Supply motor (startup) STEP 1: Perform general inspection of the unit (dampers, core, filters).
E24 Supply motor (drive over voltage) STEP 1: Unplug the unit. Perform a visual inspection of the supply damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the supply blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
E25 Supply motor (drive under voltage) STEP 1: Unplug the unit. Perform a visual inspection of the exhaust damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the exhaust blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
E26 Supply motor (drive over temp) STEP 1: Unplug/plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove core and clear the ventilation wheel from any dirt or obstacles. If STEP 2 did not fix the problem, perform STEP 3: Disconnect J3 (red) and connect a spare blower system. If it works, replace exhaust blower. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.
E32 Exhaust airflow STEP 1: Unplug/plug the unit. Under and over voltage may be detected with severe in-house power supply fluctuation and stop the motor for protection. If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E33 Exhaust motor (drive over current) STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see p. 4). If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E37 Exhaust motor (drive foc duration) STEP 1: Check if thermistor is well connected in connector J7A. If STEP 1 did not fix the problem, perform STEP 2: Disconnect connector J7A and check if the measured resistance (thermistor connector) is within 5 Kohms to 120 Kohms. If outside the range, replace the thermistor. If STEP 2 did not fix the problem, perform STEP 3: Replace the electronic assembly.
E38 Exhaust motor (drive speed feedback) STEP 1: Check if thermistor is well connected in connector J7B. If STEP 1 did not fix the problem, perform STEP 2: Disconnect connector J7B and check if the measured resistance (thermistor connector) is within 5 Kohms to 120 Kohms. If outside the range, replace the thermistor. If STEP 2 did not fix the problem, perform STEP 3: Replace the electronic assembly.
E39 Exhaust motor (startup) STEP 1: Replace the electronic assembly.
E34 Exhaust motor (drive over voltage) STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see p. 4). If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E35 Exhaust motor (drive under voltage) STEP 1: Unplug unit, inspect wires, plug unit. If STEP 1 did not fix the problem, perform STEP 2: Remove wall control from the wall installation and test with a short cable. If it works, bring a new cable to the wall installation location. If STEP 2 did not fix the problem, perform STEP 3: Test the air exchanger with a spare wall control. If it works, replace the wall control. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.
E36 Exhaust motor (drive over temp) STEP 1: Unplug unit, inspect wires, plug unit. If STEP 1 did not fix the problem, perform STEP 2: Replace the wall control.
E40 Outside air thermistor STEP 1: Perform general inspection of the unit (dampers, core, filters).
E41 Distribution air thermistor STEP 1: Unplug the unit. Perform a visual inspection of the supply damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the supply blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
E42 PCBA thermistor fault STEP 1: Unplug the unit. Perform a visual inspection of the exhaust damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the exhaust blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
E43 PCBA temperature over limit STEP 1: Unplug/plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove core and clear the ventilation wheel from any dirt or obstacles. If STEP 2 did not fix the problem, perform STEP 3: Disconnect J3 (red) and connect a spare blower system. If it works, replace exhaust blower. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.
E50 Wall control communication lost STEP 1: Unplug/plug the unit. Under and over voltage may be detected with severe in-house power supply fluctuation and stop the motor for protection. If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E51 Wall control sensor STEP 1: Validate if the air exchanger is exposed to ambient temperatures within the operating limits (see p. 4). If STEP 1 did not fix the problem, perform STEP 2: Replace the electronic assembly.
E60 Protection mode STEP 1: Unplug unit, inspect wires, plug unit. If STEP 1 did not fix the problem, perform STEP 2: Remove wall control from the wall installation and test with a short cable. If it works, bring a new cable to the wall installation location. If STEP 2 did not fix the problem, perform STEP 3: Test the air exchanger with a spare wall control. If it works, replace the wall control. If STEP 3 did not fix the problem, perform STEP 4: Replace the electronic assembly.

WARNING

WARNING DESCRIPTION SOLUTION
W22 Supply airflow STEP 1: Unplug the unit. Perform a visual inspection of the supply damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the supply blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
W32 Exhaust airflow STEP 1: Unplug the unit. Perform a visual inspection of the exhaust damper system. Clean filters, distribution registers and outside supply hood. Inspect ducting to ensure it is not squeezed or bent. Plug the unit. If STEP 1 did not fix the problem, perform STEP 2: Remove ducting of the supply path. On the LCD screen, select MAX to check if the unit is able to reach the selected flow. If so, review the ducting path. If STEP 2 did not fix the problem, perform STEP 3: On the LCD screen, select the MIN and MAX flow setting values then reset the unit. MAX flow value will display on the LCD screen. If MAX flow is above desired MAX flow, set MAX and MIN flows. If STEP 3 did not fix the problem, perform STEP 4: Replace the exhaust blower and repeat STEP 3. If STEP 4 did not fix the problem, perform STEP 5: Replace the electronic assembly.
W52 Initial setting incomplete STEP 1: Press + or - to access the selection menu. STEP 2: Complete configuration. (Refer to section 5 for more details).
W61 Protection mode electronics overheating The unit is currently in protection mode. The power transmitted to the motor is deliberately reduced to decrease electronics temperature. The unit will exit this mode by itself once conditions are back to normal. It is normal to observe reduction in airflows during this period. This condition should appear only when the unit is set in high speed and located in a warmer environment, for example over 30°C (86°F).

CAUTION Make sure that no piece of mineral wool will enter in the unit during installation. Otherwise, this could reduce airflow and generate vibrations and noise in the unit.

Note: 210 and 230 CFM models have a cooling fan in electrical box that can start if ambient temperature near the unit is over 104°F.

9. Maintenance

▲ WARNING High voltage risk. During maintenance or repairs, always stop the unit then unplug it to prevent any risk of electric shock. The wearing of safety glasses and gloves is recommended when handling unit components to prevent any risk of injury that could be caused by the presence of thin metal.

9.1 Quarterly

  1. Disconnect power cord.
  2. The door of this unit is hinged and maintained closed by 2 latches. Open them and set aside.
  3. Clean the inside of the door with a damp cloth.
  4. Clean filters:
    • Remove filters.
    • Vacuum to remove most of the dust.
    • Wash with a mixture of warm water and mild soap. You may add bleach if you wish to disinfect (one tablespoon per gallon). Rinse thoroughly. Shake filters to remove excess water and let dry.

    Note: The optional filter is a disposable filter. It should be replaced when it is too dirty.

  5. Remove the core.
  6. Clean the condensing tray with a damp cloth.
  7. Check the exterior air intake hood:
    • Make sure there are no leaves, twigs, ice or snow that could be drawn into the vent.
    • Clean if necessary.
  8. Rotate the blower wheels by hand. If one of the wheels does not rotate easily, contact your installer.
  9. Reassemble the components. Pay special attention to the filters by making sure that they are engaged in their slots.
  10. Close the unit door and reconnect power supply.
  11. Reset filters, if required. If using an optional main wall control (SPEED, DEHUMIDISTAT OR AUTOMATIC), press on the INT/AUTO button for 5 seconds to reset the filters. If using the ADVANCED optional main wall control, follow the instructions on the touch screen.

Diagrams show filter installation and core removal.

CAUTION A blocked air vent or filter, even partially, could cause the unit to malfunction. The comfort provided by the unit could be reduced and the risk of unit frost could increase. This could cause unit breakdown and/or damage to property.

9.2 Annual (At Fall)

  1. Repeat steps 1 to 6 from the previous section and continue with the following steps:
  2. Handle the recovery core with care.
  3. Clean the recovery core:
    • Remove the core.
    • HRV MODELS: Let it soak in a mixture of cold or lukewarm water and mild soap (dishwashing liquid). Rinse thoroughly. Shake the core to remove excess water and let it dry.
    • ERV MODELS: Remove the dust on the core using a vacuum cleaner and a soft brush attachment.
    • CAUTION: DO NOT SOAK THE ENERGY RECOVERY CORE IN WATER
  4. Clean the blower assemblies. Do not disassemble the blower assemblies.
  5. Remove the dust using a vacuum cleaner with a soft brush attachment.
  6. Reassemble the components.
  7. Reconnect power supply.

10. User's Troubleshooting

If the unit does not work properly, reset the unit by unplugging it for one minute, then replug it. Contact customer service at 1-800-558-1711 for any unresolved issue.

PROBLEM TRY THIS
1. Nothing works.
  • See if the unit is plugged in.
  • See if the unit is receiving power from the house circuit breaker or fuse.
2. Noisy unit.
  • Clean the unit (see section 9). If the problem is not solved, contact your installer.
3. Condensation inside windows under cold weather conditions.
  • Operate the unit at MAX speed during activities generating excess humidity (family gatherings, extra cooking, etc.).
  • Leave curtains half-open to allow air circulation.
  • Store all firewood in a closed room with a dehumidifier or in a well ventilated room, or store the wood outdoors.
  • Keep the temperature in your house above 64°F.
4. Humidity inside under hot/humid weather conditions.
  • Operate the unit in MIN speed.
  • Temporarily switch to INT mode (if available).
  • Use a dehumidifier.
5. Air too dry.
  • Operate the unit at MIN speed.
  • Temporarily switch to INT mode (if available).
  • Temporarily use a humidifier.
6. Air too cold at the air supply register.
  • Make sure the outdoor hoods are not blocked.
  • Operate the unit at MIN speed.
  • Install a duct heater (contact your installer).

11. Warranty

This ventilation unit is a high quality product, built and packaged with care. The manufacturer warrants to the original purchaser of its product, that such products will be free from defects for the period stated below, from date of original purchase. For all units, the warranty covers parts only against any operational defect. This 5-year warranty is subject to performance of the core maintenance according to recommendations in this manual. The heat recovery core (HRV) has a 10-year warranty, and the energy recovery core (ERV) has a 5-year warranty. If any defect should occur, we urge you to read the user guide carefully. If the problem persists, observe the following rules:

RULES TO FOLLOW

If the unit is defective, contact your ventilation contractor (see address on your manual's cover page). The contractor will determine with you the reason for the defect, and if needed, do the replacement or repair. If ever it is impossible to reach your ventilation contractor, call 1-800-558-1711 (in North America); the personnel will be pleased to give you the phone number of a distributor or a service center near you.

REPLACEMENT PARTS AND REPAIR

In order to ensure your ventilation unit remains in good working condition, you must use the Broan genuine replacement parts only. The Broan genuine replacement parts are specially designed for each unit and are manufactured to comply with all the applicable certification standards and maintain a high standard of safety. Any third party replacement part used may cause serious damage and drastically reduce the performance level of your unit, which will result in premature failing. Broan also recommends that you contact a service depot certified by the manufacturer for all replacement parts and repair.

BILL OF PURCHASE

No replacement or repair covered by the warranty will be carried out unless the unit is accompanied by a copy of the original bill of purchase. Please retain your original.

MISCELLANEOUS COSTS

In each case, the labor and shipping costs for the removal of a defective part and/or installation of a compliant part will not be covered by the manufacturer.

CONDITIONS AND LIMITATIONS

These units are created for residential use only and must be used in a building as defined below:

Building: All structures zoned and/or erected for the act, process or art of human or animal habitation and/or the storage or warehousing of goods.

Residential use: Dwelling, lodging, suite: Building, or part of a building, intended to act as either the domicile to one or several people which can include general sanitary, food consumption and rest facilities. Buildings of only one room or a group of rooms including those occupied by a tenant or owner; comprise the lodgings, the individual rooms of the motels, hotels, rooming/lodging houses, boarding/half-way/foster homes, dormitories, and suites, as well as the stores and the business establishments constituted by only one room in a dwelling.

Commercial use: Agricultural establishment, commercial establishment for assembly, care, or detention: Building or part of a building that does not contain a dwelling, situated on land dedicated to agriculture or farming and used primarily to shelter animals, or for the production, the storage or the treatment of agricultural or horticultural products or animal food. Building or part of a building, used for the display or retail of goods, professional or personal services, or commodities. Building, or part of a building used by persons gathering for civic activities, religious or political assembly, tourism, educational/vocational training, recreation or the consumption of food or drink. Building, or part of a building used to shelter persons of impaired physical or psychological states, persons requiring palliative care or medical treatments, or persons for reasons out of their control, cannot escape harm or threat of danger autonomously.

Industrial use: Building, or part of a building, used for the assembly, the manufacture, the creation, the treatment, the repair or the storage of products and combustible materials and that contain fuels that when ignited or exploded in sufficient quantity may constitute a risk of fire.

The above warranty applies to all cases where the damage is not a result of poor installation, improper use, mistreatment or negligence, acts of God, or any other circumstances beyond the control of the manufacturer. Furthermore, the manufacturer will not be held responsible for any bodily injury or damage to personal property or real estate, whether caused directly or indirectly by the unit. This warranty supersedes all prior warranties.

Broan-NuTone LLC, 926 West State Street, Hartford, Wisconsin, USA 53027 Broan-NuTone.com 800-558-1711

Models: B180H75RT, B180E75RT, B230H75RT, B210E75RT, B230H75RS, B210E75RS, B180H75RT CFM Heat Recovery Ventilator, CFM Heat Recovery Ventilator, Heat Recovery Ventilator, Recovery Ventilator, Ventilator

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