Generac Power Systems 5-Year Limited Warranty

Warranty Overview

Generac Power Systems, Inc. (Generac) warrants that its standby generator, for a period of five (5) years from successful activation, will be free from defects in material and workmanship. Generac will, at its option, repair or replace any part(s) found to be defective upon examination, inspection, and testing by Generac or an Authorized/Certified Generac Service Dealer. Any claimed defective equipment must be examined by the nearest Authorized/Certified Generac Service Dealer. This warranty applies exclusively to Generac emergency automatic standby generators used in "Standby" applications as defined by Generac. Scheduled Maintenance, as outlined in the generator owner's manual, is mandatory and should be performed by an Authorized/Certified Generac Service Dealer to verify service throughout the warranty period.

Warranty Schedule

• Years One and Two: Limited comprehensive coverage on mileage, labor, and parts.
• Year Three: Limited comprehensive coverage on parts.
• Years Four and Five: Limited comprehensive coverage on engine (short block) and alternator (rotor and stator) parts only.

International (Outside US and Canada) Application: Limited to 1000 hours of operation.

• Years One and Two (International): Limited comprehensive coverage on mileage, labor, and parts.
• Year Three (International): Limited comprehensive coverage on parts.

Guidelines

1. Travel allowances are limited to 100 miles maximum and three (3) hours maximum (per occurrence) round trip to the nearest Authorized/Certified Generac Service Dealer.
2. Warranty begins upon the successful activation of the unit.
3. The unit must be registered, and proof of purchase and maintenance must be available.
4. Warranty is transferable between ownership of the original installation site.
5. Warranty applies only to permanently wired and mounted units.
6. All warranty repairs and concerns must be performed or addressed by an Authorized/Certified Generac Service Dealer or its branch. Repairs or diagnostics performed by unauthorized individuals will not be covered.
7. A Generac Transfer Switch is highly recommended. If a non-Generac Transfer Switch causes direct damage to the generator, no warranty coverage will apply.
8. Steel enclosures are warranted against rusting for the first year of ownership only. Damage occurring after receipt is the owner's responsibility. Nicks, scrapes, dents, or scratches to the painted enclosure should be repaired promptly by the owner.
9. All warranty expense allowances are subject to the conditions defined in Generac's General Service Policy Manual.

This Warranty Shall Not Apply To The Following:

• Units manufactured prior to January 2013.
• Generac generators using non-Generac replacement parts.
• Costs of normal maintenance (e.g., tune-ups, associated parts, adjustments, loose/leaking clamps, installation, and start-up).
• Units sold, rated, or used for "Prime Power", "Trailer Mounted", or "Rental Unit" applications (as defined by Generac).
• Damage to the generator system (including transfer switch) caused by improper installation, maintenance, or costs to correct installation.
• Units used for Prime Power instead of existing utility power, or where utility power service does not normally exist.
• Fuel connections other than conventional utility company supplied natural gas systems or conventional LP vapor withdrawal systems.
• Any failure caused by contaminated fuels, oils, coolants/antifreeze, or lack of proper fuels, oils, or coolants/antifreeze.
• Steel enclosures rusting due to improper installation, harsh or saltwater environments, or scratches compromising paint integrity.
• Failures due to normal wear and tear, accident, misuse, abuse, negligence, or improper installation. Generac engines require periodic service and fluid replacement. This warranty will not cover repairs when normal use has exhausted a part's or the engine's life.
• Failures caused by external causes or acts of God (e.g., collision, theft, vandalism, war, nuclear holocaust, fire, freezing, lightning, earthquake, windstorm, hail, volcanic eruption, water, flood, tornado, hurricane).
• Damage from rodent and/or insect infestation.
• Products modified or altered without Generac's written authorization.
• Warranty labor rates are based on normal working hours. Overtime, holiday, or emergency labor costs are the customer's responsibility.
• Incidental, consequential, or indirect damages caused by defects in materials or workmanship, or delays in repair or replacement.
• Failure due to misapplication.
• Telephone, cellular phone, facsimile, internet access, or other communication expenses.
• Living or travel expenses for service personnel, unless specifically included in the unit's warranty terms.
• Expenses for "customer instruction" or troubleshooting where no manufacturing defect is found.
• Rental equipment used during warranty repairs or overnight freight costs for replacement parts.
• Costs for equipment used for generator removal/reinstallation (e.g., cranes, hoists, lifts).
• Abnormal modes of transport (planes, ferries, railroad, buses, helicopters, snowmobiles, snow-cats, off-road vehicles, etc.).
• Starting batteries, fuses, light bulbs, and engine fluids.

Legal Disclaimer and Regional Information

This warranty replaces all other warranties, expressed or implied. Generac specifically disclaims any warranties of merchantability or fitness for a particular purpose. Implied warranties, if allowed by law, are limited to the duration of this express warranty. Some states do not allow limitations on implied warranty duration, so the above limitation may not apply. Generac's sole liability is to repair or replace parts as stated. Generac is not liable for any incidental or consequential damages, even if resulting from Generac's negligence. Some states do not allow exclusion or limitation of incidental or consequential damages, so these limitations may not apply. This warranty grants specific legal rights, and you may have other rights depending on your state.

For Australia: Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other foreseeable loss or damage. You are also entitled to repair or replacement if goods fail to be of acceptable quality and the failure is not major. For service or product inquiries in Australia, contact Allpower at 1800-333-428 or visit www.allpower.com.au.

For New Zealand: This warranty does not exclude, restrict, or modify conditions, rights, or remedies under New Zealand legislation (including the Fair Trading Practices Act 1986 or the Consumer Guarantees Act 1993 "CGA") that cannot be excluded, restricted, or modified by law. It does not intend to contract out of CGA provisions except as permitted by law. If goods are acquired for business purposes, CGA provisions do not apply per section 43(2) of the CGA. For service or product inquiries in New Zealand, contact Allpower at 09-269-1160 or visit www.allpower.com.nz.