Insignia™ USB to 4K HDMI Adapter

Package Contents

• USB 3.0 to 4K HDMI Adapter
• Quick Setup Guide

Before using your new product, please read these instructions to prevent any damage.

Features

• Connects your computer to an HDMI display.
• Mirrors or extends your screen to a second monitor for presentations and multitasking.
• Supports 4K resolution at 30 Hz (using USB 3.0) for high-quality viewing and audio.
• Easy-to-install driver available online for quick setup.

System Requirements

• Computer with an available USB port
• Windows 10 or macOS 10.12 or newer
• For 3840 x 2160 resolution at 30 Hz (USB 3.0):
  CPU: Intel Core i7 Quad Core / RAM: 8GB or higher
  Graphics card: Intel HD Graphics 4000 / ATI HD 7xxx / NVIDIA 5XXM or higher

Installing the Driver

Windows 10

Automatic Driver Installation

1. Ensure your computer is connected to the internet.
2. Connect your monitor to the adapter's HDMI port using a 4K HDMI cable (not provided), then turn on your monitor.
3. Plug the adapter into a USB 3.0 port on your computer. The driver installs automatically.

Diagram Description: A computer is connected to the adapter via a USB 3.0 port. The adapter is connected to an HDMI display via a 4K HDMI cable.

If the driver does not install automatically, see "Manually installing the Windows driver".

Manually Installing the Windows Driver

1. Go to www.insigniaproducts.com.
2. Search for NS-PA3UHD and select the Support & Download tab.
3. Under Drivers, Firmware & Software, click Files to download the driver.
4. Open the downloaded .zip folder and follow the on-screen instructions to install the driver.

Mac OS

If the driver does not install automatically, follow the instructions below.

Manually Installing the macOS Driver

Unplug your USB to HDMI adapter and uninstall any previous driver versions before installing a new one.

1. Go to www.insigniaproducts.com.
2. Search for NS-PA3UHD and expand the Overview section.
3. Under Manuals & Guides, click the link under the Firmware, Drivers & Software (ZIP) section.
4. To load drivers for your Mac, click the driver file (e.g., Insignia-x.x-xx...dmg).
5. Select the appropriate driver version (e.g., 10.15-1x-xxx.pkg) and click it to install the USB video display driver.
6. Follow the on-screen instructions to install the device driver.
   A. Enter your password and click Install Software. System Extension Updated opens.
   B. Click Restart. Your Mac will restart.
   C. After your Mac restarts, connect the adapter. USB DISPLAY DEVICE NOTIFICATIONS appears. Click Allow.
   Note: macOS requires user approval for new third-party extensions. Approve authentication messages or go to System Preference > Security & Privacy.
   D. The USB Display Device window appears. Click Activate USB Display Driver. The System Extension Blocked box appears.
   E. Click Open Security Preferences. The Security & Privacy box appears.
   F. Click Allow. The Screen Recording message appears.
   G. Click Open System Preferences. The Security & Privacy box opens.
   H. Click DJTVirualDisplayAgent APP to record screen content.
   Note: If the Security & Privacy pop-up does not appear during the first driver installation, go to System Preference > Security & Privacy > Screen Recording to ensure the driver is installed.

Troubleshooting

• My computer does not detect the adapter:
  Ensure all cables are securely connected and undamaged. Try a different USB port. Verify the driver is installed.
• The driver did not install on my system:
  Ensure the adapter and network cable are not damaged. Check device installation:
  Windows: Control Panel > Device Manager > Display Adapters. Look for "Insignia USB3.0 Display Adapter".
  Mac: Apple icon () > About This Mac > System Report > Hardware - USB. Look for "Insignia USB3.0 Display Adapter Station".
  Temporarily disable firewall and antivirus software. Ensure your system meets the driver's compatibility requirements (see System Requirements).
• My monitor won't extend or mirror my computer's display:
  Adjust your computer's display settings.
• My display won't show 4K content:
  Confirm that all your devices and the content support 4K resolution.
• My display doesn't show anything:
  Unplug and replug the display adapter.

Legal Notices

FCC Information

This device complies with Part 15B of the FCC Rules. Operation is subject to two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment complies with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules, designed to provide reasonable protection against harmful interference in residential installations. If this equipment causes harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by reorienting or relocating the receiving antenna, increasing the separation between the equipment and receiver, or connecting the equipment to an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

ICES-003

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

California Residents

WARNING: Cancer and reproductive harm - www.p65warnings.ca.gov

One-Year Limited Warranty

Visit www.insigniaproducts.com for details.

Contact Insignia

For customer service, call 877-467-4289 (U.S. and Canada). Visit www.insigniaproducts.com.

INSIGNIA is a trademark of Best Buy and its affiliated companies. Distributed by Best Buy Purchasing, LLC, 7601 Penn Ave South, Richfield, MN 55423 U.S.A. ©2022 Best Buy. All rights reserved.