SONOFF ZB Bridge-P User Manual

Product Introduction

The SONOFF ZB Bridge-P is a Zigbee Bridge that connects to your Wi-Fi network, enabling control of various Zigbee devices. It allows for remote control, scheduling, and sharing of device management with family members.

Device Diagram: The device is a compact square unit. It features a green Zigbee LED indicator and a blue Wi-Fi LED indicator on the top. It also has an input port and a pairing button.

The device weight is less than 1 kg. The installation height of less than 2 m is recommended.

LED Indicator Status Instruction

Features

This is a Zigbee Bridge that allows you to control a variety of Zigbee devices by transforming Wi-Fi into Zigbee. You can remotely turn on/off or schedule on/off connected Zigbee devices, or share it with your family to control them together.

Operating Instruction

1. Download "eWeLink" App

Download the "eWeLink" app from your mobile device's app store. The app is available for both Android and iOS.

App Download: A QR code is provided to download the eWeLink app for Android and iOS.

2. Power on

Power the device through a Micro USB cable. After powering on, the device will enter the Zigbee Pairing Mode during the first use. The Wi-Fi LED indicator changes in a cycle of two short and one long flash and release.

Note: The device will exit the Zigbee Pairing Mode if not paired within 3 minutes. If you want to enter this mode again, please long press the pairing button for about 5 seconds until the Wi-Fi LED indicator changes in a cycle of two short and one long flash and release.

3. Add Zigbee Bridge

Follow these steps to add the Zigbee Bridge to your network:

• Tap the "+" icon in the eWeLink app.
• Select "Zigbee Pairing".
• Operate following the prompts on the App.

The app offers various pairing methods, including Quick Pairing, Scan QR code, Sound Pairing, and Zigbee Pairing. Use "Zigbee Pairing" for this device.

4. Add Zigbee sub-devices to Zigbee Bridge

To add Zigbee sub-devices:

• Make the sub-devices enter their pairing mode.
• Tap the "Add" icon on the Zigbee Bridge interface within the eWeLink app.
• Wait for the app to find and pair the sub-devices.

A single Zigbee Bridge can add up to 128 sub-devices.

Compatible Pairing Mode

If you fail to enter Zigbee Pairing Mode, you can try "Compatible Pairing Mode" to pair:

1. Long press the pairing button for 5 seconds until the Wi-Fi LED indicator changes in a cycle of two short flashes and one long flash and release.
2. Long press the pairing button for 5 seconds again until the Wi-Fi LED indicator flashes quickly. The device then enters Compatible Pairing Mode.
3. In the app, tap "+" and select "Compatible Pairing Mode".
4. Select the Wi-Fi SSID "ITEAD-******" and enter the password "12345678".
5. Go back to the eWeLink app and tap "Next". Be patient until pairing completes.

Specifications

Cancel the alarm sounds

The gateway alarm sounds triggered by scene control can be muted in the following ways:

• Press the gateway pairing button with a SIM Pick.
• Click the red "speaker" icon on the gateway interface of the eWeLink App.
• Mute the gateway through scene control settings.

Currently supported Zigbee sub-devices

The following devices are currently supported:

The number of supported Zigbee sub-devices will continue to be increased. This device also supports other standard Zigbee sub-devices, such as 2-gang/3-gang/4-gang wall switches, water sensors, smoke sensors, bulbs, and etc.

Delete Zigbee sub-devices

To delete all paired Zigbee sub-devices, long press the pairing button for 10 seconds until the Zigbee LED signal indicator "flashes twice".

Users can also delete single Zigbee sub-devices via the eWeLink APP.

Factory Reset

Deleting the device on the eWeLink app restores it to factory settings.

Common Problems

Fail to pair Wi-Fi devices to eWeLink APP

1. Make sure the device is in pairing mode. After three minutes of unsuccessful pairing, the device will automatically exit pairing mode.
2. Turn on location services and allow location permission. This is needed to obtain Wi-Fi list information. If disabled, you will not be able to add devices.
3. Ensure your Wi-Fi network runs on the 2.4GHz band.
4. Enter the correct Wi-Fi SSID and password. Avoid special characters, as incorrect passwords are a common cause of pairing failure.
5. Keep the device close to the router for good signal transmission during pairing.

Wi-Fi devices "Offline" issue

Check the Wi-Fi LED indicator status:

• LED indicator blinks once every 2s: Indicates failure to connect to the router. Possible causes include wrong Wi-Fi SSID/password, special characters in SSID/password that the system cannot recognize, low router capacity, or weak Wi-Fi signal (router too far, obstacles). Ensure the device's MAC address is not blacklisted by your MAC management.

LED indicator flashes twice on repeated means you fail to connect to the server

1. Ensure the Internet connection is working. Test by connecting your phone or PC to the internet.
2. Your router might have a low carrying capacity, exceeding the maximum number of connected devices. Confirm your router's limit and consider deleting devices or using a larger router.
3. Contact your ISP to confirm that the following server addresses are not shielded:
   • cn-disp.coolkit.cc (China Mainland)
   • as-disp.coolkit.cc (in Asia except China)
   • eu-disp.coolkit.cc (in EU)
   • us-disp.coolkit.cc (in US)

If none of the above methods resolve the issue, please submit a request via "Help & Feedback" on the eWeLink APP.

FCC Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

EU Declaration of Conformity

Shenzhen Sonoff Technologies Co., Ltd. hereby declares that the radio equipment type ZB Bridge-P is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://sonoff.tech/usermanuals

The FCC IDs of ZigBee sub-devices supported by the current device are as follows:

• SNZB-01P FCC ID: 2APN5SNZB-01P
• SNZB-02P FCC ID: 2APN5SNZB-02P
• SNZB-03P FCC ID: 2APN5SNZB-03P
• SNZB-04P FCC ID: 2APN5SNZB-04P

The device is certified as a "zigbee certified product".