Sonoff ZB Bridge-P User Manual V1.0

Product Introduction

The Sonoff ZB Bridge-P is a new Zigbee bridge that allows you to control a variety of Zigbee devices by transforming Wi-Fi into Zigbee. You can remotely turn on/off or schedule on/off connected Zigbee devices, or share control with your family.

The device weight is less than 1 kg. The installation height of less than 2 m is recommended.

LED Indicator Status Instruction

Operating Instruction

1. Download "eWeLink" App

   Download the eWeLink app from the App Store or Google Play.

   Download on the App Store

   GET IT ON Google Play

   The app supports both Android™ & iOS.

2. Power on

   Power the device through a Micro USB cable. After powering on, the device will enter the Bluetooth Pairing Mode during the first use. The Wi-Fi LED indicator changes in a cycle of two short and one long flash.

   Note: The device will exit the Bluetooth Pairing Mode if not paired within 3 minutes. To re-enter this mode, long press the pairing button for about 5 seconds until the Wi-Fi LED indicator changes in a cycle of two short and one long flash.

3. Add Zigbee Bridge

   Tap "+" and select "Bluetooth Pairing", then operate following the prompt on the App.

   For Android system: Tap "+" and select "Compatible Pairing Mode" on the app. Please follow the app prompts.

   For iOS system:

   1. When the device is in compatible mode, record the device ID (e.g., ITEAD-**********), which can be found in the Wi-Fi list of the mobile phone.
   2. Enter Wi-Fi password, tap "Next" and then "Connect". Select Wi-Fi SSID with ITEAD-********** and enter the password (e.g., 12345678), then go back to the eWeLink app and tap "Next". Be patient until pairing completes.

4. Add Zigbee sub-devices to Zigbee Bridge

   Make the sub-devices enter the pairing mode, tap the "Add" icon on the Zigbee Bridge interface, then wait for it to find and pair the sub-devices.

   ZB Bridge-P can connect 26 sub-devices directly. One router-device can expand to connect 20 sub-devices. One bridge can connect up to 128 sub-devices.

Compatible Pairing Mode

If you fail to enter Bluetooth Pairing Mode, try "Compatible Pairing Mode" to pair:

Long press the Pairing button for 5s until the Wi-Fi LED indicator changes in a cycle of two short flashes and one long flash and release. Long press the Pairing button for 5s again until the Wi-Fi LED indicator flashes quickly. Then, the device enters Compatible Pairing Mode.

For Android system: Tap "+" and select "Compatible Pairing Mode" on the app. Please follow the app prompts.

For iOS system:

Devices with QR codes can be added in this mode. Scan the QR code or enter the Device ID manually.

Note: When the device is in compatible mode, please record the device ID (e.g., ITEAD-**********), which can be found in the Wi-Fi list of the mobile phone. Enter Wi-Fi password, tap "Next" and then "Connect". Select Wi-Fi SSID with ITEAD-********** and enter the password (e.g., 12345678), and then go back to the eWeLink app and tap "Next". Be patient until pairing completes.

Specifications

Cancel the alarm sounds

ZB Bridge-P can be muted through any of the following methods:

1. Press the gateway pairing button with a pin card.
2. Click the red "speaker" icon on the gateway interface of eWeLink App.
3. Mute the gateway through scene control settings.

Currently supported Zigbee sub-devices

Note: The number of supported Zigbee sub-devices will continue to be increased.

Factory Reset

1. Delete Zigbee sub-devices

   Long press the pairing button for 10s until the Zigbee LED indicator "flashes twice", then all the paired Zigbee sub-devices have been deleted. To delete a single sub-device, do so via the App.

2. Delete the Bridge

   Tap "Delete device" in the setting interface of the Bridge on the App. The device will be reset to factory settings.

Common Problems

Fail to pair Wi-Fi devices to eWeLink APP

1. Make sure the device is in pairing mode. After three minutes of unsuccessful pairing, the device will automatically exit pairing mode.
2. Please turn on location services and allow location permission. Location services and permission are required to obtain Wi-Fi list information. Disabling them will prevent device addition.
3. Ensure your Wi-Fi network operates on the 2.4GHz band.
4. Verify you have entered the correct Wi-Fi SSID and password, without special characters. An incorrect password is a common cause of pairing failure.
5. Ensure the device is close to the router for a strong transmission signal during pairing.

Wi-Fi devices "Offline" issue

Check the following based on the Wi-Fi LED indicator status:

The LED indicator blinking once every 2s indicates failure to connect to the router.

1. Check if the Wi-Fi SSID and password were entered correctly.
2. Ensure your Wi-Fi SSID and password do not contain special characters (e.g., Hebrew, Arabic characters), as the system may not recognize them, leading to connection failure.
3. Your router might have a low carrying capacity.
4. The Wi-Fi signal strength might be weak due to the router being too far from the device, or obstructions between the router and device blocking signal transmission.
5. Confirm that the device's MAC address is not on the router's MAC management blacklist.

Fail to connect to the server

The LED indicator flashing twice repeatedly means failure to connect to the server.

1. Verify your internet connection is working. You can test this with your phone or PC. If access fails, check the internet connection's availability.
2. Your router might have a low carrying capacity, with the number of connected devices exceeding its maximum limit. Confirm your router's device limit and remove some devices or acquire a larger router if necessary.
3. Contact your ISP to confirm that our server addresses are not shielded:
   • cn-disp.coolkit.cc (China Mainland)
   • as-disp.coolkit.cc (Asia except China)
   • eu-disp.coolkit.cc (EU)
   • us-disp.coolkit.cc (US)

If the above methods do not resolve the issue, please submit a request via "Help & Feedback" on the eWeLink APP.

FCC Warning

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Hereby, Shenzhen Sonoff Technologies Co., Ltd. declares that the radio equipment type ZB Bridge-P is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://sonoff.tech/usermanuals

Sonoff

Shenzhen Sonoff Technologies Co., Ltd.

1001, BLDG8, Lianhua Industrial Park, Shenzhen, GD, China

ZIP code: 518000

Website: sonoff.tech

MADE IN CHINA

Certifications: FC, CE, UKCA