Yealink DECT IP Phone W78P&W78H

W78P Package Contents

• W78H Handset: The wireless DECT handset.
• W70B Base Station: The central DECT base unit.
• 2 Power Adapters: For powering the base station and charging the handset.
• Base Stand: For desktop placement of the base station.
• Ethernet Cable: For network connection of the base station.
• Battery Cover: Covers the battery compartment on the handset.
• Rechargeable Battery: Powers the handset.
• Belt Clip: For attaching the handset to clothing.
• Charging Cradle: For charging the handset.
• Quick Start Guide: This document.

Note: The Yealink W78P DECT IP phone package includes one W70B base station and one W78H handset.

W78H Package Contents

• W78H Handset: The wireless DECT handset.
• Power Adapters: For powering the base station and charging the handset.
• Battery Cover: Covers the battery compartment on the handset.
• Rechargeable Battery: Powers the handset.
• Belt Clip: For attaching the handset to clothing.
• Charging Cradle: For charging the handset.
• Quick Start Guide: This document.

Note: It is recommended to use accessories provided or approved by Yealink. Using unapproved third-party accessories may reduce performance.

Assembling the DECT Phone

1. Connect the base station power and the network

a. AC Power Option

Description: The base station is connected to a power adapter, which is then plugged into a wall outlet. An Ethernet cable connects the base station to a network device (router/switch).

b. PoE (Power over Ethernet) Option

Description: The base station is connected directly to an IEEE 802.3af compliant PoE Hub/Switch via an Ethernet cable. This method does not require a separate power adapter.

Note: If using method 'a', use the Yealink supplied power adapter (5V/0.6A). A third-party adapter may damage the base station. If using method 'b', ensure the hub/switch is PoE-compliant.

2a. (Desktop Installation) Attach and remove the base stand

Attach the Base Stand

Description: Align the snap-fits on the base stand with the corresponding holes on the base station and push forward until they click into place.

Remove the Base Stand

Description: Remove the snap-fits from the holes horizontally.

2b. (Wall-Mount Installation) Attach the base station

Description: The base station is mounted to a wall using screws. The diagram indicates a 59mm spacing for mounting holes.

3. Insert the battery into the handset

Description: The battery is inserted into the back compartment of the handset, with the cover then being closed.

4. Attach the belt clip to the handset

Description: The belt clip is attached to the back of the handset.

5. (Optional) Mount the charging cradle to the wall

Description: The charging cradle can be mounted to a wall using screws. The diagram indicates 38mm spacing for mounting holes.

6. Connect the charging cradle and charge the handset

Description: The handset is placed into the charging cradle, which is then connected to a power adapter and a wall outlet.

Note: Use the Yealink-supplied power adapter (5V/0.6A). A third-party adapter may damage the handset. Check the charging status on the top-right corner of the LCD screen.

Getting Started

Handset Registration

You can register up to 8 handsets to one W70B base station. Each handset can be registered to 4 different base stations.

When the handset LCD screen prompts "Unregistered!", long press the registration button [registration-button-icon] on the base station until the registration LED indicator flashes.

Easy Registration:

1. Press the 'Reg' soft key on the handset to register quickly.

Normal Registration:

1. Press the 'OK' soft key on the handset, and then select 'Register Handset'.
2. Select the desired base station and then press the 'OK' soft key. The handset begins searching the base station.
3. Press the 'OK' soft key after successfully searching for a base station.
4. Enter the base station PIN (default: 0000), and then press the 'Done' soft key to complete the registration.

To register to multiple base stations, press 'OK' to enter the main menu, and select 'Settings' -> 'Registration' -> 'Register Handset', then repeat steps 2-4.

Note: If the handset is registered successfully, the LCD screen prompts "Handset Subscribed" and "Base NO." (the last 4 characters indicate the base station's MAC address). If the handset LCD screen prompts "Searching for Base", check that your base station is powered on.

Hardware Component Instructions

Description of Handset Components:

• 1. Receiver: For listening to audio.
• 2. Power LED Indicator: Shows the power status of the handset.
• 3. Phone Screen: Displays information and menus.
• 4. Soft Keys: Context-sensitive keys below the screen.
• 5. Message Key: Accesses voicemail or message waiting indicator.
• 6. Speakerphone Key: Activates/deactivates speakerphone mode.
• 7. Navigation Keys: Used for navigating menus and options.
• 8. OK Key: Confirms selections.
• 9. On-hook Key/Power Key: Ends calls or powers the device on/off.
• 10. Off-hook Key: Initiates or answers calls.
• 11. Keypad: Numeric keypad for dialing.
• 12. TRAN Key: Used for transferring calls.
• 13. Mute Key: Mutes/unmutes the microphone.
• 14. Microphone: Captures audio input.

Declarations of Conformity

For W78H DECT IP Phone:

YEALINK (XIAMEN) NETWORK TECHNOLOGY CO.,LTD, located at 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R. China, declares that the product Type: DECT IP Phone, Model: W78H, meets the essential requirements and other relevant provisions according to EC directives 2014/30/EU, 2014/35/EU, RED 2014/53/EU. This includes compliance with safety standards (EN 62368-1:2014+A11:2017), EMC requirements (EN55032, EN55035, EN 61000-3-2, EN 61000-3-3), and radio spectrum usage (ETSI EN 301406, ETSI EN 300328). The product also complies with RoHS 2.0, WEEE, and REACH regulations. Declaration dated 27th /February/2022 by Huahu Wang, Manager.

For W70B DECT IP Base Station:

YEALINK (XIAMEN) NETWORK TECHNOLOGY CO.,LTD declares that the product Type: DECT IP Base Station, Model: W70B, meets the essential requirements and other relevant provisions according to EC directives 2014/30/EU, 2014/35/EU, RED 2014/53/EU. This includes compliance with safety standards (EN 62368-1:2014+A11:2017), EMC requirements (EN55032, EN55035, EN 61000-3-2, EN 61000-3-3), and radio spectrum usage (ETSI EN 301406). The product also complies with RoHS 2.0, WEEE, and REACH regulations. Declaration dated 20th /June/2021 by Huahu Wang, Senior Manager.

Regulatory Notices

Operating Ambient Temperatures

• Operating temperature: +14 to 122°F (-10 to 50°C)
• Relative humidity: 5% to 90%, non-condensing
• Storage temperature: -22 to +158°F (-30 to +70°C)

Warranty

Yealink's product warranty is limited to the unit itself when used normally. Yealink is not liable for damage or loss resulting from product use, claims from third parties, financial damages, or lost profits.

Explanation of the symbols

• DC symbol: [DC voltage symbol]
• WEEE Warning symbol: [WEEE symbol] - Indicates that electrical and electronic equipment should not be disposed of as unsorted municipal waste. End users must collect WEEE separately.

Restriction of Hazardous Substances Directive (RoHS)

This device complies with the EU RoHS Directive. Compliance statements can be obtained by contacting support@yealink.com.

Safety Instructions

General Requirements: Read safety instructions before use. Keep the device dry, clean, and avoid collision. Do not dismantle the device; contact an appointed maintenance center for repair. Refer to relevant laws and statutes and respect the legal rights of others.

Environmental Requirements: Place in a well-ventilated area, away from direct sunlight, dust, inflammable objects, or heat sources/bare fire.

Operating Requirements: Do not let children operate without guidance or play with the device/accessories. Use only provided or authorized accessories. Ensure the power supply meets input voltage requirements and use a surge protection socket. Keep hands dry when plugging/unplugging cables. Avoid using near water. Disconnect during thunderstorms. Disconnect from power if left unused for a long time. If smoke, abnormal noise, or smell occurs, disconnect power immediately and contact a maintenance center. Do not insert foreign objects into slots. Connect the grounding cable first.

Battery Requirements: Do not immerse the battery in water, expose to open flame, or extreme heat. Power off the handset before removing the battery. Do not use the battery for other devices. Do not open or mutilate the battery. Use only Yealink-provided or recommended rechargeable battery packs. Dispose of defective batteries properly.

Cleaning Requirements: Disconnect from power before cleaning. Use a soft, dry, anti-static cloth. Keep the power plug clean and dry.

Troubleshooting

• Unit cannot supply power: Check plug connection, try another outlet.
• Usage environment out of range: Use within the operating temperature range.
• Cable connection incorrect: Connect the cable correctly.
• Cannot connect cable properly: Ensure correct Yealink device and power supply are used. Clean the port if dusty.

Contact your dealer or authorized service facility for further questions.

FCC Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to two conditions: (1) no harmful interference, and (2) acceptance of any interference received. Unauthorized modifications may void user authority.

IC Statement

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to two conditions: (1) no interference, and (2) acceptance of any interference.

Radiation Exposure Statement

For Base: Complies with FCC and IC radiation exposure limits for uncontrolled environments. Install and operate with a minimum distance of 20cm between the radiator and your body.

For Headset: Complies with FCC and IC SAR limits.

Contact Information

• Yealink Network Technology Co., Ltd.: 309, 3rd Floor, No.16, Yun Ding North Road, Huli District, Xiamen City, Fujian, P.R.C
• Yealink (Europe) Network Technology B.V.: Strawinskylaan 3127, Atrium Building, 8th floor, 1077ZX Amsterdam, The Netherlands
• Yealink (USA) Network Technology Co., Ltd.: 999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA

About Yealink

Yealink (Stock Code: 300628) is a global brand specializing in video conferencing, voice communications, and collaboration solutions. It is recognized for best-in-class quality, innovative technology, and user-friendly experience, ranking No.1 in global SIP phone market share.

Technical Support

Visit Yealink WIKI for firmware downloads, product documents, and FAQs. For service, use the Yealink Ticketing system.

Warning

1. This equipment complies with FCC Part 68 rules and ACTA requirements. The product identifier format is US: T2LIPNANW78H.
2. The plug and jack used must comply with applicable FCC Part 68 rules and ACTA requirements. A compliant telephone cord and modular plug are provided.
3. If this equipment causes harm to the telephone network, the telephone company will notify you. You have the right to file a complaint with the FCC.
4. The telephone company may make changes that affect equipment operation; advance notice will be provided for necessary modifications.
5. For repair or warranty information, contact the U.S. Agent: 888VoIP / American Technologies, LLC, 611 Jamison Rd Suite 1059 Elma NY 14059 USA, Tel: 716-714-8002.
6. If the equipment causes harm, the telephone company may request disconnection until the problem is resolved.
7. Follow repair instructions (e.g., battery replacement); do not alter or repair parts except as specified.
8. Connection to party line service is subject to state tariffs; contact the state public utility commission for information.
9. If your home has specially wired alarm equipment, ensure this installation does not disable it. Consult your telephone company or a qualified installer if unsure.
10. If the telephone company requests information on connected equipment, provide:
    • a) Ringer equivalence number [NAN]
    • b) USOC jack required [RJ45]
    • c) Facility Interface Codes ("FIC") [N/A]
    • d) Service Order Codes ("SOC") [N/A]
    • e) FCC Registration Number [US: T2LIPNANW78H]

The REN (Ringer Equivalence Number) determines the number of devices allowed on a telephone line. Excessive RENs can prevent devices from ringing. The sum of RENs should not exceed five in most areas. Contact the local telephone company for specifics. For this product, the REN is indicated by 'NAN' in the FCC Registration Number [US: T2LIPNANW78H].

It is suggested to use a surge arrestor to protect the device.

CS03 Warning

This product meets the applicable Innovation, Science and Economic Development Canada technical specifications.