EDGE Enablement Remote Workshop (1 Day)

Service Description Document

Calix will work with the Customer on the initial deployment of the Calix Revenue EDGE. This service consists of a remote planning session and one day remote workshop to educate and deploy the solution.

Services Description

Remote Planning Session

Calix Professional Services Engineer will lead a remote collaborative session for planning of the Calix EDGE:

Review mission-critical business objectives, required software, hardware and systems in use, and requirements for remote training
Access current Cloud setup
Identify functional/technical deployment scenarios and integration and solution challenges
Review lab requirements and setup procedures

Remote Enablement

The Calix Professional Services Engineer will host a one-day enablement remote workshop:

Lecture

Deployment scenarios of GigaSpire BLAST Systems (equipment, placement, backhaul, and installation best practices)
Review applicable Calix solutions: Embedded Web Interface (EWI), Calix Support Cloud (CSC), and CommandIQ and Suites
Wi-Fi 6 Fundamentals

Lab at BSP Location

Instructor-led hands-on session:
- Calix BLAST Systems, EWI, Wi-Fi, and installation best practices including site configuration, testing, and troubleshooting
- CSC and CommandIQ and Suites best practices, practical use cases, and troubleshooting

Requirements

A custom quote is required for any exceptions to this service
Access to Customer network required for duration of Service
Workshop duration is 9:00 AM – 5:00 PM local time with a 1-hour lunch break
Workshop not to exceed 12 participants to ensure effective knowledge transfer
The Workshop will typically take place 4-6 weeks from receipt of the Purchase Order
Customer will return all requested discovery questionnaire(s) in a timely manner
Customer will make any customer subject matter experts available, related to workshop, in a timely manner
Customer to grant Calix Engineer access to Customer's Calix Support Cloud instance and CommandIQ for duration of the service
Service does not include system or software upgrades; Customer is responsible to ensure CSC, software and hardware have been updated prior to starting this service. Calix offers services to assist if required
Customer to perform all physical activities as required
Customer to set up Workshop Lab two business days prior to session:
- Access to Calix Support Cloud and CommandIQ
- Mobile device, laptop, and ethernet cable
- One (1) GigaSpire BLAST system per group of 3 or 4 participants
- A GigaSpire BLAST system includes all GigaSpire models deployed in Customer network
- All devices successfully checked into CSC prior to start of Workshop
- Each device profiled as EEW Lab Device 1, 2, 3, 4
- Each device built with 2.4 GHz and 5 GHz custom SSIDs

Ordering Information

Calix Package Description: EDGE Enablement Remote Workshop (1 day)

Calix Package Part Number: 110-01586

Additional Modules

Calix Package Description: EDGE Enablement – Arlo Secure Module

Calix Package Part Number: 110-01588

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