Chefman TurboFry® Touch Dual Window Air Fryer
User Guide
Model: RJ38-SQPF-3TDB-2W
Welcome!
Welcome to your new Chefman® appliance! The TurboFry® Touch Dual Window Air Fryer allows you to air fry foods to crisp perfection with little to no oil for healthier eating. With two 3-quart baskets, you can prepare a main dish and sides, or heat up snacks. The Sync Finish feature enables foods with different cook times to finish simultaneously, and the built-in windows in the baskets let you monitor cooking progress. Please read the directions, safety instructions, and warranty information carefully before use.
From the Chefman® Team.
? READ ALL INSTRUCTIONS BEFORE USE
For your safety and continued enjoyment of this product, always read the instruction manual before using.
Safety Instructions
Important Safeguards
WARNING: When using electrical appliances, basic safety precautions should always be followed, including:
- Read all instructions.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against electrical shock, do not immerse the cord or plug in water or other liquids.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts.
- Do not operate any appliance with a damaged cord or plug, or after the appliance malfunctions or has been damaged in any manner. Contact Chefman® Customer Support.
- The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
- Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Extreme caution must be used when moving an appliance containing hot oil or other hot liquids.
- To disconnect, turn any control to “off,” then remove the plug from the wall outlet.
- Do not use the appliance for other than intended use.
- Place the unit on a flat, sturdy, heat-resistant surface. Do not place the unit near or on any type of heat source, such as a gas or electric burner, stove, or oven, even if not on. Do not use near an open flame or flammable materials.
- The unit will emit some heat. Allow sufficient space around the unit when in use, and do not place near other items or appliances.
- Check that your home power supply corresponds with the intended voltage of the TurboFry® Touch Dual Window Air Fryer.
- Never wrap the cord tightly around the appliance during use or storage; this may cause the wire to fray and break.
- This product is not a deep fryer. It is not meant to be filled with oil. Never fill any parts of the air fryer with oil. If you choose to use oil, toss food with oil in a separate bowl, and then transfer food to the removable racks or baskets.
- Do not leave uncooked ingredients in the air fryer for more than a short period of time before cooking; raw meat, poultry, fish, fruits, and vegetables can spoil.
- Do not move the air fryer while it is full of food.
- Do not move the unit during use. During initial use, you may notice some smoke and/or a slight odor. This is normal and should quickly dissipate. It should not happen after the appliance has been used a few more times.
- Do not leave the air fryer unattended during use.
- Some areas do get hot during use, and the touch screen may get warm. Do not touch the heating elements. Do not place hands or other body parts near the air vents while the air fryer is in use; burns may result. Take caution when handling the hot air fryer rack and all removable parts.
- Use protective mitts and/or tongs to remove hot food from the air fryer.
- Store the air fryer in a cool, dry place.
FOR HOUSEHOLD USE ONLY
SAVE THESE INSTRUCTIONS
Polarized Plug and Short Cord Instructions
WARNING: This appliance has a polarized plug (one blade is wider than the other). This plug is intended to fit into a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to modify the plug in any way or force it into the outlet. This could result in injury or electrical shock.
A short power-supply cord is provided to reduce the hazards of entanglement or tripping over a longer cord. Longer detachable power-supply cords or extension cords are available and may be used if care is exercised in their use. If a longer detachable power-supply extension cord is used:
- The marked electrical rating of the extension cord should be at least as great as the electrical rating of the appliance.
- The longer cord should be arranged so that it will not drape over a countertop or tabletop, where it can be pulled on by children or tripped over.
Power Cord Safety Tips
- Never pull or yank on the cord or the appliance.
- To insert the plug, grasp it firmly and guide it into the outlet.
- To disconnect the appliance, grasp the plug and remove it from the outlet.
- Never use the product if the power cord shows signs of abrasion or excessive wear. Contact Chefman® Customer Support for additional guidance and support.
- Never wrap the cord tightly around the appliance, as this could place undue stress on the cord where it enters the appliance and cause it to fray and break.
DO NOT OPERATE THE APPLIANCE IF THE POWER CORD SHOWS ANY DAMAGE OR IF THE APPLIANCE WORKS INTERMITTENTLY OR STOPS WORKING ENTIRELY.
⚠️ California Proposition 65: (Applicable for California Residents only) WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov
Do not place the appliance on a stovetop or any other heatable surface, even if stovetop is not on. Doing so is a fire hazard.
Features
The air fryer features a control panel (1), two baskets (2, 3) with handles (5), and removable basket racks (4).
Control Panel
The control panel allows you to manage all functions of the air fryer:
- +/- Buttons: Increase or decrease time and temperature.
- PAUSE Lights: Illuminate when a basket is pulled out to check on or flip food.
- SYNC BASKETS Button: Programs both baskets to cook at the same time and temperature.
- Basket 1/Basket 2: Activates its respective basket for programming when pressed.
- HOLD Lights: Illuminate when a basket is waiting to start so it will sync finish with the other basket.
- SYNC FINISH Button: Programs baskets with different cooking times and/or temperatures to finish at the same time.
- +2 MIN Buttons: Add 2 minutes at the same temperature to the end of the cooking cycle.
- Time/Temp Displays: Toggle between time and temperature for each basket.
- SHAKE Lights: Illuminate halfway through cooking as a reminder to flip or shake foods.
- Mute Button: Mutes beeps on the unit (press again to turn sound back on).
- START/STOP Buttons: Start and stop the cooking cycle for its corresponding basket. Use the center START/STOP button when using Sync Finish or Sync Baskets.
- HI-FRY Buttons: Raise temperature to 450°F (235°C) for 2 minutes for a little extra browning.
- TIME/TEMP Buttons: Select TIME to set time or TEMP to set temperature for the corresponding basket. Press and hold on either side to switch unit between °F and °C display.
- READY Lights: Illuminate in green at the end of the cooking cycle to indicate food is ready.
- Circular Progress Bars: Segments progressively illuminate during the cooking cycle.
Operating Instructions
Before First Use
For best results, follow these steps before using your air fryer for the first time:
- Remove all packaging materials, such as plastic bags and foam inserts.
- Check to ensure that all parts and accessories are accounted for.
- Read and remove any stickers on the unit except for the rating label on the bottom, which should remain on the unit.
- Wipe down the interior and exterior with a damp cloth.
- Wash the baskets and racks with warm, soapy water. Dry thoroughly.
Prepare to Cook
The air fryer's high-speed fans cook foods quickly. The rubber feet on the racks elevate them to allow air circulation for even cooking and crisping. The racks also allow excess fat to drip down for healthier eating.
CAUTION: Never fill the baskets with oil. Air fryers require little to no oil for a crisp texture. If using oil, toss foods with a small amount in a separate bowl before placing them in the air fryer.
- Prepare the food(s) you plan to air fry.
- Place the air fryer on a hard, flat surface and plug it in. The control panel will illuminate. Press the '1' button to activate basket 1, or the '2' button to activate basket 2, for setting cooking time and temperature.
- Lower the racks into the baskets, ensuring they are secure and level. There should be a small space between the rack(s) and the bottom of the basket(s). Pinch the center grip bar for easier handling.
CAUTION: Never spray baskets or racks with cooking oil from an aerosol spray can, as this can damage the nonstick coating. You may oil racks or spray them with oil from a non-aerosol mister.
- Put food on the rack(s). Do not fill the basket(s) past the MAX line to allow for good air circulation.
- Slide the basket(s) into the air fryer. If cooking in only one basket, the other does not need to be in place.
NOTE: On first use, the unit may emit a slight odor, which is normal and will dissipate with use.
How to Cook in One Basket
You can easily cook in just one basket, even though the unit has double-basket capacity and sync functions. The other basket can be removed or left in the unit.
- Prepare the air fryer for cooking and activate a single basket as described above.
- Set the time and temperature for the active basket: Press the TEMP button to set temperature, then use the plus or minus sign. Press the TIME button to set time, then use the plus or minus sign.
- Press START. The interior light will cycle on and off during cooking.
CAUTION: Do not look directly into the heating element light for long periods of time.
During cooking, the SHAKE light will turn on, and the air fryer will beep as a reminder to shake or flip food. The light turns off when the basket is removed and automatically after about 1 minute if the basket is not pulled out. Ignore the warning if your food does not need shaking or flipping.
When the timer is done, the air fryer will beep three times and turn off automatically. The READY light will display. Remove the basket, check food for doneness, and if needed, press the +2 MIN button. Carefully transfer food to plates.
NOTE: While one basket is cooking, you can begin cooking in the other basket. The SYNC BASKETS and SYNC FINISH functions will not be available in this scenario. Simply press the other basket's button and set its time and temperature, then press START.
How to Cook Using Sync Baskets
The SYNC BASKETS button allows both baskets to cook simultaneously with the same time and temperature.
- Prepare to cook and activate basket 1.
- With basket 1 activated, set its time and temperature using the TIME/TEMP buttons and +/- signs.
- Press the SYNC BASKETS button. The air fryer will apply the time and temperature from basket 1 to basket 2.
- Press START. The interior light will cycle on and off during cooking.
CAUTION: Do not look directly into the interior light for long periods of time.
If you manually adjust the time or temperature of one basket during cooking, the other basket will automatically adjust to match. Pressing the HI-FRY or +2 MIN button will break the sync.
During cooking, SHAKE lights will turn on, and the air fryer will beep as a reminder to shake or flip food. When one basket is removed, both sides pause cooking until the basket is returned. The SHAKE light turns off immediately when the basket is removed and automatically after about 1 minute if the basket is not pulled out. Ignore the alert if your food does not need shaking or flipping.
When the timer is done, the air fryer will beep three times and turn off automatically. The READY lights will display. Remove baskets, check food for doneness, and if needed, press the +2 MIN button. Carefully transfer food to plates.
How to Cook Using Sync Finish
The SYNC FINISH button lets you program two foods with different cooking times and/or temperatures to finish cooking at the same time. The function delays the start of the basket with the shorter cook time.
- Prepare to cook and activate basket 1.
- With both baskets in place, set the time and temperature for basket 1 using the TIME/TEMP buttons and +/- signs.
- Press the '2' button, then set the time and temperature (or a preset function) for basket 2.
- Press the SYNC FINISH button, then press START. The air fryer will begin cooking on the side with the longer cooking time and delay the start of the other side so they finish together. The waiting basket will display HOLD until it begins cooking.
NOTE: The interior light will cycle on and off periodically during cooking. CAUTION: Do not look directly into the heating element light for long periods of time.
During cooking, the SHAKE light will turn on for both baskets, and the air fryer will beep as a reminder to shake or flip food. When one basket is removed, both sides pause cooking until the basket is returned. The SHAKE light turns off immediately when the basket is removed and automatically after about 1 minute if the basket is not pulled out. Ignore the alert if your food does not need shaking or flipping.
If a timer is adjusted while one basket is waiting to cook, and the shorter time is not increased above the longer time, the finish will remain synced. If either timer is adjusted while both sides are actively cooking (including pressing +2 MIN or HI-FRY), the sync will break, and the SYNC FINISH LED will turn off, but both baskets will continue cooking.
When the timer is done, the air fryer will beep three times and turn off automatically. The READY lights will display. Remove baskets, check food for doneness, and if needed, press the +2 MIN button. Carefully transfer food to plates.
Special Functions
HI-FRY BUTTON
The HI-FRY button illuminates partway through cooking. When pressed, it raises the cooking temperature to 450°F (235°C) for 2 minutes for additional browning. When cooking in Sync modes, pressing HI-FRY on one side raises the temperature only on that basket and breaks the sync.
+2 MIN BUTTON
This button lights up near the end of the cooking cycle. Pressing it adds 2 more minutes of cooking time at the current temperature. It can be pressed multiple times. When cooking in Sync modes, pressing the +2 MIN button will break the sync.
MUTING SOUNDS
The unit beeps to alert you to flip food or that cooking is complete. To mute these beeps, press the MUTE button (the word OFF will illuminate). Press the button again to turn the sound back on.
Air Fryer Cooking Tips
- Crisp Exterior: Oil foods lightly. Some foods benefit from being tossed with a little oil in a separate bowl before frying. High-fat foods or prepared foods may not require additional oil.
- Avoid Wet Batters: Loose batters slide off. Adapt recipes for a thicker coating, using breadcrumbs to help adherence.
- Heat Settings: Medium-high to high heat is best for most cooking, typically between 375°F and 400°F (190°C and 205°C). Use lower temperatures for gentler cooking and reheating.
- Don't Overcrowd: Too much food, especially if tightly packed, inhibits browning and crisping. Fry in batches for better results.
- Shake for Even Cooking: Shaking baskets is beneficial for smaller items like fries or onion rings. For larger or fragile foods, gently toss or flip.
- Check Foods Early: Check foods earlier in the cooking time; you can always slide the basket back in to continue cooking.
- Food Safety: Air fryer temperatures and food sizes vary. Do not rely solely on recipe timing. Check foods for doneness against current safety guidelines before serving.
- Preheating: Preheating is optional but can cook foods faster and promote crisp results. CAUTION: Be careful when adding food after preheating, as the interior will be hot.
Troubleshooting
Why is there white smoke coming from my unit?
White smoke may indicate too much fat in the fryer. Avoid cooking very fatty foods and ensure baskets, racks, and the interior are clean before cooking.
Why has my food cooked unevenly?
This is likely due to overcrowding or not shaking. Fill baskets loosely for air circulation and shake, toss, or flip foods at least once during cooking for even results.
Why isn't my food crisp?
Coating foods very lightly with oil (about 1/2 teaspoon per batch) helps guarantee crisp results, even without added oil. Preheating the fryer also helps.
Why is the unit displaying an error code?
Error codes E1 or E2 indicate a loose wire contact or short circuit. Contact Chefman® Customer Support for a replacement.
What do I do if a rack is missing a rubber foot?
Rack feet are removable. If one is lost, contact Chefman® Customer Support for a replacement.
Why does the interior light turn off when my air fryer is cooking?
The interior light is connected to the heating element, which cycles on and off. The unit is still working when the light turns off.
Cleaning and Maintenance
The nonstick coating on the baskets and racks makes cleaning easy.
- Unplug the unit and let it cool completely before cleaning. For faster cooling, remove hot baskets.
- To remove cooled racks, pinch the center grip bar and pull the rack straight up and out of the basket. WARNING: Do not lift the rack out when hot, as injury can occur.
- Wash baskets and racks with warm, soapy water, rinse, and dry well. Baskets and racks are also top-rack dishwasher safe.
- Wipe the outside and inside of the unit with a damp cloth as needed. Do not put the unit in the dishwasher or submerge it in water or any other liquid. Do not use window cleaner on the windows.
- Do not use abrasive cleansers on baskets, racks, or the interior/exterior of the appliance, as this could damage the finishes.
Terms and Conditions
Limited Warranty
RJ Brands, LLC d/b/a Chefman offers a limited 1-year Warranty available on sales through authorized distributors and retailers. This Warranty is valid from the date of initial retail purchase, is non-transferable, and applies only to the original purchaser.
This Warranty is void without proof of purchase within the United States and Canada. This Warranty supersedes all other warranties and constitutes the entire agreement between the consumer and Chefman®. Any changes to the Terms and Conditions must be in writing, signed by a Chefman® representative.
Chefman® may request photos and/or video of the issue to assess the matter and offer a quick fix or determine Warranty eligibility.
Registering your product can make the Warranty process easier and keep you informed of updates or recalls. Follow directions on the Chefman® Warranty Registration page. Retain your proof of purchase.
What the Warranty Covers
- Manufacturer Defects: Chefman® products are warranted against defects in material and workmanship under normal household use for 1 year from the date of purchase, when used according to the User Guide. Contact Customer Support at support@chefman.com if your product does not work as expected.
This Warranty Does Not Cover
- Misuse: Damage from neglectful or improper use, including use with incompatible voltage. Refer to Safety Instructions for proper use.
- Poor Maintenance: General lack of proper care. See Cleaning and Maintenance directions for proper maintenance.
- Commercial Use: Damage from commercial use.
- Normal Wear and Tear: Damage or degradation from normal use over time.
- Altered Products: Damage from alterations or modifications by any entity other than Chefman®, such as removal of the rating label.
- Catastrophic Events: Damage from fire, floods, or natural disasters.
- Loss of Interest: Claims of loss of interest or enjoyment.
Chefman® Warranty Registration
What do I need to register my product?
- Contact Information
- Model Number
- Proof of Purchase (online confirmation, receipt, gift receipt)
- Date Code
- Access Code
NOTE: The label depicted is an example.
How do I register my product?
Fill out a simple Chefman® registration form. Access the form by:
- Visiting Chefman.com/register.
- Scanning the QR code (QR codes are excluded from this HTML output).
Product Information
For product information, visit Chefman.com.
EXCEPT WHERE SUCH LIABILITY IS REQUIRED BY LAW, THIS WARRANTY DOES NOT COVER, AND CHEFMAN® SHALL NOT BE LIABLE FOR, INCIDENTAL, INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO, OR LOSS OF USE OF THE PRODUCT, OR LOST SALES OR PROFITS OR DELAY OR FAILURE TO PERFORM THIS WARRANTY OBLIGATION. THE REMEDIES PROVIDED HEREIN ARE THE EXCLUSIVE REMEDIES UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT OR OTHERWISE.
Chefman® is a registered trademark of RJ Brands, LLC.
TurboFry® is a registered trademark of RJ Brands, LLC.
Cooking Forward™ is a trademark of RJ Brands, LLC.
Free Cookbook!
Scan for a digital cookbook of delicious recipes created just for your TurboFry® Touch Dual Window Air Fryer.
© CHEFMAN 2023