Intelbras Hybrid Intercom System: SIP and Analog Integration Tutorial
This technical tutorial explains how to integrate Intelbras IP communication devices with analog intercom systems, creating a hybrid solution for enhanced versatility in condominiums.
Introduction to Hybrid Intercom
The Hybrid Intercom solution allows for the integration of IP and analog communication systems. These scenarios offer greater application versatility for condominiums seeking new technologies or a gradual migration of their existing products.
Analog Intercom
Analog scenarios are composed of telephone exchanges, such as the CP and COMUNIC models, in conjunction with TDMI 300 telephones and XPE analog door phones.
Diagram Description: An analog intercom setup showing a central unit connected to an access control panel on the left and three analog intercom units on the right.
IP video door phones that already possess other functionalities, such as facial recognition, cannot be directly connected to an analog exchange. This is where Hybrid scenarios come in, capable of establishing this communication.
Hybrid Intercom
The Hybrid scenario enables the integration of IP devices into analog intercom setups to facilitate communication with exchanges. An example is using a facial video door phone like the PVIP 2216 FACE, XPE 3200 PLUS IP, or Facial SS to communicate with the analog extensions of the exchange. For this scenario, the ATA KAP 320 X is required.
This integration allows facial devices to communicate with the analog exchange extensions, performing the same role as an analog electronic door phone, but with the added benefits of their functionalities, such as facial and biometric recognition, software-based access management, and other integrations.
Diagram Description: A hybrid intercom setup illustrating IP video door phones and an IP phone connected via a router and an ATA (KAP 320 X) to an analog central unit.
Devices Used in this Tutorial
This tutorial covers the configuration of a hybrid scenario using the following devices:
- PVIP 2216 FACE
- XPE 3200 PLUS IP
- SS 3542 MF W
- KAP 320 X
It is assumed that the analog exchange extensions are properly configured and operational.
PVIP 2216 FACE: Accessing the WEB Interface
Step 1: Initial Access
By default, the PVIP 2216 FACE comes configured with the IP address 10.0.0.253. Using a PC on the same network range as the PVIP, utilize a web browser (e.g., Google Chrome) to access the device's WEB interface.
Screenshot Description: The "Device Initialization" screen for PVIP 2216 FACE, showing fields for Username (default 'admin'), Password, Confirm Password, and an email recovery field. Navigation steps are indicated as 'Um', 'Dois', 'Três'. A subsequent screen shows a "Success" message with an "OK" button.
On the first access to the PVIP 2216 FACE, it is necessary to create an access password for the WEB interface and set up a recovery email.
Step 2: Network Configuration
After accessing the PVIP's WEB interface, navigate to: Configuration > Network > Basic.
Set an IP address for the PVIP 2216 FACE according to your network's range.
Screenshot Description: The "Network Configuration > Basic" interface for PVIP 2216 FACE, displaying TCP/IP settings. The example shows IP Address: 10.0.0.20, Network Mask: 255.255.255.0, Gateway: 10.0.0.1, MAC Address, and DNS settings.
In this example, the IP address 10.0.0.20 was configured. After applying the settings, access the PVIP's WEB interface again using the newly configured IP address.
SS 3542 MF W: Accessing the WEB Interface
Step 1: Initial Access
By default, the SS 3542 MF W has the IP address 192.168.1.201. Using a PC on the same network/router as the facial device, utilize a web browser (e.g., Google Chrome) to access the device's WEB interface.
Screenshot Description: The "Device Initialization" screen for SS 3542 MF W, similar to the PVIP, with fields for Language, User, Password, Confirm Password, and Email. It shows a "Initialized successfully" message and a login button.
On the first access to the Facial SS, it is necessary to create an access password for the WEB interface and set up a recovery email.
Step 2: Network Configuration
After accessing the facial device's WEB interface, navigate to: Network > Network Configuration > TCP/IP.
Set an IP address for the facial device according to your network's range.
Screenshot Description: The "Network Configuration > TCP/IP" interface for SS 3542 MF W, showing IP settings. The example shows IP Address: 10.0.0.30, Network Mask: 255.255.255.0, Gateway: 10.0.0.1, and DNS settings.
In this example, the IP address 10.0.0.30 was configured. After applying the settings, access the facial device's WEB interface again using the newly configured IP address.
XPE 3200 PLUS IP: Accessing the WEB Interface
Step 1: Obtaining the IP Address
By default, the XPE 3200 PLUS IP has DHCP enabled. For the first access, connect the XPE 3200 PLUS IP to a network with a DHCP server enabled.
After connecting the XPE to the network, you need to find its IP address.
To check the XPE's IP address, press and hold the "Power" button for 7 seconds.
Screenshot Description: Device screen showing "Please look at the Display", QR Code, and Password fields, leading to an "Info" screen displaying Model (XPE-3200-PLUS-IP), IP Address (e.g., 10.0.0.98), MAC Address, Firmware, and Hardware details.
Another way to obtain the IP is by dialing #99 on the XPE 3200 PLUS IP keypad.
Screenshot Description: Device screen showing a keypad with "#99#" being dialed, leading to the same "Info" screen with device details.
Step 2: Accessing and Configuring Network Settings
Using a PC on the same network/router as the facial device, use a web browser (e.g., Google Chrome) and enter the IP address of the XPE 3200 PLUS IP to access the device's WEB interface.
By default, the XPE username and password are admin.
Screenshot Description: The XPE 3200 PLUS IP interface showing user authentication fields (Username: admin, Password, Confirm Password) and a prompt to change the default password for security reasons. It also shows navigation tabs like Status, SIP Account, Network, Intercom, Video, Access Control, and Configuration.
Set a password for accessing the XPE's WEB interface.
Step 3: Network Configuration
Navigate to: Network > Basic.
Set an IP address for the PVIP 2216 FACE according to your network's range.
Screenshot Description: The "Porta LAN" (LAN Port) settings within the Network configuration for XPE 3200 PLUS IP. It shows DHCP and Static IP options. The example configures Static IP with IP Address: 10.0.0.40, Network Mask: 255.255.255.0, Gateway: 10.0.0.1, and DNS settings.
In this example, the IP address 10.0.0.40 was configured. After applying the settings, access the PVIP's WEB interface again using the newly configured IP address.
KAP 320 X: Accessing the WEB Interface
Step 1: Accessing the ATA Interface
Using a PC connected to the ATA's LAN port, utilize a web browser (e.g., Google Chrome) to access the web interface. The default IP address for the ATA's LAN is http://192.168.1.1.
In the example, the equipment's IP was set to 10.0.0.10 on the WAN port. To do this, access the Network menu and configure the static IP as shown in the image.
Screenshot Description: The KHOMP interface showing Network configuration for WAN. It includes fields for Connection Name, IP Version, WAN IP Mode (Static selected), MAC Address, NAT, VLAN, IP Address (10.0.0.10), Network Mask (255.255.255.0), Default Gateway (10.0.0.1), and DNS settings.
Observation: The IP address used for the ATA must be an available IP address within the condominium's network and must not be the same as another device.
Save and Apply the new configurations.
Next, connect the KAP 320 X to the network using the WAN port and connect the PC to access the web interface via the new IP address.
KAP 320 X: Configuring the ATA
Step 2: SIP Trunk Configuration
In the menu FXO and SIP Trunk (SIP 1), configure the Registration option to Disable.
In the SIP Server Address field, enter the IP address of the PVIP or facial device. Keep the Server Port as 5060.
Screenshot Description: The KHOMP interface showing SIP Trunk settings. The "SIP Setting" tab is selected. Key fields shown are "Registro" (Registration) set to "Desabilitar" (Disable), "Servidor SIP" (SIP Server) with an IP address (e.g., 10.0.0.20), "Porta do Servidor" (Server Port) set to 5060, and fields for Outbound Server, Display Name, Account, Phone Number, and Password.
The use of the FXO and SIP Trunk (SIP 2) fields is only necessary when there is a second device in the scenario (PVIP, facial, or XPE). In such cases, the configurations must be entered manually, following the same pattern as SIP 1, but with the corresponding data for the second device.
After completing the checks, click Save and Apply to confirm.
Step 3: SIP Setting Configuration
In the SIP Setting menu, configure the UDP port with the value 5080.
Screenshot Description: The KHOMP interface, "SIP Setting" tab, showing "Advanced" parameters. "UDP Signal Port" is set to 5080, "TCP Signal Port" to 5071, and "TLS Signal Port" to 5072.
Step 4: FXO Port Configuration
In the FXO Port menu, you can check audio gain adjustments and enable automatic call disconnection.
Note: If using a second PVIP, Facial SS, or XPE 3200 PLUS IP, it is necessary to adjust the settings in FXO Port 2 and FXO2.
Screenshot Description: The KHOMP interface, "FXO Port" tab, showing configuration options for FXO1. This includes "FX01 Trunk Outing", "Tipo de Tom" (Tone Type), "Tom de Discagem" (Dialing Tone), "Impedância da Linha FXO" (FXO Line Impedance), "Habilitar identificação de chamada" (Enable Caller ID), "Tipo de Identificação" (Identification Type), "Tensão de ring FXO" (FXO Ring Voltage), "Ganho Volume Tx" (Transmit Volume Gain), "Ganho Volume Rx" (Receive Volume Gain), and DTMF detection thresholds.
Important Note on Signal Strength: For scenarios where the central's signal is weak, making call generation and disconnection difficult, it is recommended to configure the Ganho Volume RX (Receive Volume Gain) field to 9DB and keep the Ganho Volume TX (Transmit Volume Gain) at 3DB.
If the issue persists, adjust the signal levels further to find the best option.
Screenshot Description: Close-up of the KAP 320 X (KHOMP) "Porta FXO" tab, highlighting the "Ganho Volume Tx" set to "GAIN 3DB" and "Ganho Volume Rx" set to "GAIN 9DB".
Step 5: Routing Configuration
In the Routing menu, create the routes for communication.
When using only one PVIP, Facial SS, or XPE 3200 PLUS IP, the following routes are necessary:
- Name: Porteiro>Apto / Origin: sip_trunk1 / Destination: FXO1 / Priority: 0 / Redirect: 0
- Name: Apto>Porteiro / Origin: FXO1 / Destination: sip_trunk1 / Priority: 0 / Redirect: 0
Screenshot Description: The KHOMP "Configurações de Roteamento de Chamadas" (Call Routing Configurations) interface. It shows a table with columns for No., Name, Origin, Destination, Prefix, Priority, Redirect Number, and Time settings. Two routes are pre-filled.
Additional Routes for Second Device: If using a second PVIP, Facial SS, or XPE 3200 PLUS IP, two additional routes are required:
- Name: Porteiro2_IP>Apto / Origin: sip_trunk2 / Destination: FXO2 / Priority: 0 / Redirect: 0
- Name: Apto>Poteiro2_IP / Origin: FXO2 / Destination: sip_trunk2 / Priority: 0 / Redirect: 0
Step 6: Enabling Special Functions
In the Administration > Special Functions menu, enable the option 2000K After FXO call.
Screenshot Description: The KHOMP interface, "Administration > Special Functions" tab, showing "Funções Avançadas" (Advanced Functions). Options include "Habilitar Atendimento Automático da FXO" (Enable Automatic FXO Answering), "Habilitar Gravação de Chamadas" (Enable Call Recording), "Habilitar menu Sobrevivência" (Enable Survival Menu), and "Número de troncos SIP" (Number of SIP trunks), with "2000K Após atendimento FXO" (2000K After FXO call) enabled.
Step 7: Saving and Restarting
To save all changes, click Save and Apply, and then click Restart.
After completing the configurations, the KAP 320 X will be ready to make calls with the PVIP and facial device to the analog exchange.
PVIP 2216 FACE: Configuring the Dialing Plan
Step 1: Accessing the Dialing Plan Menu
After configuring the KAP 320 X, it is necessary to configure the dialing plan on the PVIP.
Access the menu: Local Configuration > Dialing Plan.
Screenshot Description: The PVIP 2216 FACE "Local Configuration" interface, showing navigation options like Agenda, Dialing Plan, Wiegand, Facial Recognition, etc. The "Dialing Plan" section is selected, with buttons for "Add", "Refresh", and "Clear", and options to "Export" and "Import".
Click on Add.
Step 2: Configuring Dialing Rules
Fill in the displayed fields according to the following information:
- Dialed Number: Apartment number
- 1st Called Number: Apt No. + @ + ATA IP:5080 (e.g.,
94@10.0.0.20:5080) - SIP Account: Automatic
- Ring Time: Call duration (e.g., 5-60 seconds)
- Agenda Group: 0: Default
Screenshot Description: The "Add" dialog for the dialing plan in PVIP 2216 FACE. Fields include "Número discado" (Dialed Number), "1º núm. chamado" (1st Called Number), "Conta SIP" (SIP Account) set to "Automático", "Tempo de ring" (Ring Time) with a range selector (5-60 Sec.), and "Grupo agenda" (Agenda Group) set to "0:Default".
Note: A dialing rule must be created for each apartment that the PVIP will call on the analog exchange.
Step 3: Verifying the Dialing Plan
In the example below, a rule will be created to call extension 94 on the analog exchange:
- Dialed Number: 94
- 1st Called Number: 94@10.0.0.20:5080
- SIP Account: Automatic
- Ring Time: 60
- Agenda Group: 0: Default
Verify that the information has been saved in the PVIP's dialing plan.
Screenshot Description: The PVIP 2216 FACE dialing plan list, showing a configured entry with Index 1, Dialed Number 94, 1st Called Number 94@10.0.0.20:5080, SIP Account Automático, and Ring Time 60.
After configuring the dialing plan, the PVIP will be ready to make calls with the ATA KAP 320 X to the analog exchange.
PVIP 2216 FACE: Configuring Activation
Step 4: Setting Activation Command
To open locks connected to the PVIP 2216 FACE, it is necessary to define a command for activation.
Access: Local Configuration > Access Control > Local.
Screenshot Description: The PVIP 2216 FACE "Local Configuration > Access Control > Local" interface. It shows settings like "Time between activations", "Activation Time", "Check sensor before opening", "Sensor Verification Time", "Add RFID card password", "Interlocking", "Management Password", and importantly, "DTMF activation code PVIP" set to *1. It also shows options for "Sensor logic" and "Remote Opening API".
Define the DTMF activation code PVIP field with the command to perform the activation and click Save.
In this example, the command *1 was used.
Note: A second activation command can also be defined for scenarios where the XR 2201 module is used as an additional activation for the PVIP 2216 FACE.
Step 5: Configuring DTMF Mode
Access: Network Settings > Advanced SIP and define the DTMF mode for activation.
In this example, SIP INFO was used.
Screenshot Description: The PVIP 2216 FACE "Network Configuration > Advanced SIP" interface, showing "Modo DTMF" (DTMF Mode) set to "SIP INFO" and "DTMF Payload" set to "101".
After completing the configurations, the PVIP 2216 FACE will be ready to make calls with the ATA KAP 320 X to the analog exchange.
SS 3542 MF W: Configuring the Dialing Plan
Step 1: Accessing the Phonebook Menu
After configuring the KAP 320 X, it is necessary to configure the dialing plan on the Facial SS.
Access the menu: Intercom > Phonebook > Add.
Screenshot Description: The SS 3542 MF W "Intercomunicação" (Intercom) interface, showing navigation options like Agenda Telefônica (Phonebook), Messages, etc. The "Agenda Telefônica" section is selected, with buttons for "Add", "Exclude", "Delete All", and options to "Export" and "Import".
Click on Add.
Step 2: Configuring Dialing Rules
Fill in the displayed fields according to the following information:
- Extension (Ramal): Apartment number
- 1st Called Number: Apt No. + @ + ATA IP:5080 (e.g.,
94@10.0.0.20:5080) - SIP Account: Automatic
- Ring Time: Call duration
- Agenda Group: 0: Default
- Block Name: Block number of the extension
- Floor Number: Floor number of the extension
Screenshot Description: The "Add" dialog for the phonebook in SS 3542 MF W. Fields include "Ramal" (Extension), "1º núm. chamado" (1st Called Number), "Conta SIP" (SIP Account) set to "Automático", "Tempo de ring" (Ring Time) with a range selector (5-60 Sec.), "Grupo agenda" (Agenda Group) set to "0:Padrão", "Nome do bloco" (Block Name), and "Nr. Andar" (Floor No.).
Note: A dialing rule must be created for each apartment that the facial device will call on the analog exchange.
Step 3: Verifying the Dialing Plan
In the example below, a rule will be created to call extension 94 on the analog exchange:
- Dialed Number: 94
- 1st Called Number: 94@10.0.0.20:5080
- SIP Account: Automatic
- Ring Time: 60
- Agenda Group: 0: Default
- Block Name: Block 1
- Floor Number: 1
Verify that the information has been saved in the facial device's dialing plan.
Screenshot Description: The SS 3542 MF W phonebook list, showing a configured entry with Index 1, Extension 94, 1st Called Number 94@10.0.0.20:5080, SIP Account Automático, and Ring Time 60.
After configuring the dialing plan, the facial device will be ready to make calls with the ATA KAP 320 X to the analog exchange.
SS 3542 MF W: Configuring Activation
Step 4: Setting Activation Command
To open locks connected to the SS 3542 MF W, it is necessary to define a command for activation.
Access: Intercom > Local Configuration.
Screenshot Description: The SS 3542 MF W "Intercomunicação > Configuração Local" (Intercom > Local Configuration) interface. It shows fields for Device Type, ID, Access Controller, Group Call, Picture-in-picture, Alarm Input, and importantly, "Desbloquear 1 por DTMF" (Unlock 1 by DTMF) set to *1 and "Modo DTMF" (DTMF Mode) set to "SIP INFO".
Define a command to activate the SS 3542 MF W, set the DTMF mode, and click Apply.
In this example, the command *1 and the DTMF mode SIP-INFO were used.
Note: Two activation commands can be defined for scenarios where the XRE 2201 module is used as an extra activation for the facial device.
XPE 3200 PLUS IP: Configuring the Dialing Plan
Step 1: Accessing the Dialing Plan Menu
After configuring the KAP 320 X, it is necessary to configure the dialing plan on the XPE.
Access the menu: Residents/Dialing Plan > Dialing Plan.
Screenshot Description: The XPE 3200 PLUS IP "Moradores/Pl. Disc." (Residents/Dialing Plan) interface, showing a table with columns for Index, Dialed Number, 1st Called Number, SIP Account, Ring Time, 2nd Called Number, etc. An "+ Add" button is visible.
Click on Add.
Step 2: Configuring Dialing Rules
Fill in the displayed fields according to the following information:
- Dialed Number: Apartment number
- 1st Called Number: Apt No. + @ + ATA IP:5080 (e.g.,
94@10.0.0.20:5080) - SIP Account: Automatic
- Ring Time: Call duration
- Agenda Group: 0: Default
Screenshot Description: The "Plano de Discagem" (Dialing Plan) dialog for XPE 3200 PLUS IP. Fields include "Número discado" (Dialed Number), "1º núm. chamado" (1st Called Number), "Conta" (Account) set to "Automático", "Tempo ring" (Ring Time) with a range selector (5-60 Segundo), and "Grp de Tempo" (Group Time) set to "0:Default".
Click on Apply.
Note: A dialing rule must be created for each apartment that the XPE will call on the analog exchange.
Step 3: Verifying the Dialing Plan
In the example below, a rule will be created to call extension 94 on the analog exchange:
- Dialed Number: 94
- 1st Called Number: 94@10.0.0.20:5080
- SIP Account: Automatic
- Ring Time: 60
- Agenda Group: 0: Default
Verify that the information has been saved in the XPE's dialing plan.
Screenshot Description: The XPE 3200 PLUS IP dialing plan list, showing a configured entry with Index 1, Dialed Number 94, 1st Called Number 94@10.0.0.10:5.., SIP Account Automático, and Ring Time 60.
After configuring the dialing plan, the XPE will be ready to make calls with the ATA KAP 320 X to the analog exchange.
XPE 3200 PLUS IP: Configuring Activation
Step 4: Setting Activation Command
To open locks connected to the XPE 3200 PLUS IP, it is necessary to define a command for activation.
Access: Access Control > Relay.
Screenshot Description: The XPE 3200 PLUS IP "Controle de Acesso > Relé" (Access Control > Relay) interface. It shows fields for "Atraso ao acionar" (Delay on activation), "Tempo Ac." (Activation Time), "Opção DTMF" (DTMF Option) set to "2 Dig. DTMF", and activation commands like "1 Dig. DTMF" set to *1 and "2~4 Dig. DTMF" set to *1. It also shows "Status (lógico)" for Relay and options for Relay Name.
Define the DTMF Option field with the number of digits for activation.
In the option 1 Dig. DTMF or 2~4 Dig. DTMF, define the command for activation and click Save.
In this example, the command *1 was used.
Note: It is also possible to define two additional activation commands for scenarios where the XFE 1000 module is used with the XPE 3200 PLUS IP.
Step 5: Configuring SIP Server
Access:
Account > Advanced.
Select the DTMF mode to be used.
Screenshot Description: The XPE 3200 PLUS IP "Conta > Avançado" (Account > Advanced) interface, showing DTMF settings. "Modo" (Mode) is set to "SIP INFO", and "Tipo informação DTMF" (DTMF Information Type) is "Desabilitado". "DTMF Payload" is set to "101".
In this example, "SIP INFO" was used.
Click on Save.
Support and Resources
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