Samsung HW-S66D / HW-S67D Soundbar User Guide

Samsung HW-S66D / HW-S67D Soundbar User Guide

Safety Information

❗ WARNING

  • To reduce the risk of fire or electric shock, do not expose this appliance to rain or moisture.

⚠️ CAUTION

  • To prevent electric shock, match the wide blade of the plug to the wide slot, and insert fully.
  • This apparatus shall always be connected to an AC outlet with a protective grounding connection.
  • To disconnect the apparatus from the mains, the plug must be pulled out from the mains socket; therefore, the mains plug shall be readily operable.
  • Do not expose this apparatus to dripping or splashing. Do not place objects filled with liquids, such as vases, on the apparatus.
  • To turn this apparatus off completely, you must pull the power plug out of the wall socket. Consequently, the power plug must be easily and readily accessible at all times.
  • To reduce the risk of electric shock, do not remove the cover (or back). No user-serviceable parts are inside. Refer servicing to qualified service personnel.

Precautions

  1. Ensure that the AC/DC Adapter is placed flat on a table or the floor. If placed so the AC cord input faces upwards, water or other foreign substances could enter and cause malfunction.
  2. Ensure your house's AC power supply complies with the requirements listed on the product's identification sticker. Install horizontally on a suitable base (furniture) with 7-10 cm ventilation space. Do not cover ventilation slots. Do not place on hot equipment. This unit is designed for continuous use. To fully turn off, disconnect the AC plug. Unplug if leaving unused for a long period.
  3. During thunderstorms, disconnect the AC plug from the wall outlet to prevent damage from lightning surges.
  4. Do not expose the unit to direct sunlight or other heat sources, as this may lead to overheating and malfunction.
  5. Protect the product from moisture (e.g., vases), excessive heat (e.g., fireplace), or strong magnetic/electric fields. Unplug the power cable if the unit malfunctions. This product is for personal use only, not industrial. Condensation may occur if stored in cold temperatures; wait approximately 2 hours for it to reach room temperature before use if transported in winter.
  6. Batteries contain environmentally harmful chemicals. Do not dispose of batteries in household trash, fire, or short-circuit, disassemble, or overheat them. ⚠️ CAUTION: Danger of explosion if battery is replaced incorrectly. Replace only with the same or equivalent type.

Symbol Explanations

  • [High Voltage Symbol]: Indicates high voltage inside. Dangerous to make contact with internal parts.
  • [Important Literature Symbol]: Indicates important operation and maintenance literature is included.
  • [Class II Product Symbol]: Indicates no safety connection to electrical earth is required. If absent, the product MUST have a reliable connection to protective earth.
  • [AC Voltage Symbol]: Indicates the marked voltage is AC voltage.
  • [DC Voltage Symbol]: Indicates the marked voltage is DC voltage.
  • [Caution, Consult Instructions Symbol]: Instructs the user to consult the user manual for further safety information.

Product Overview

Front Panel / Top Panel

Volume Control: Adjusts the sound level.

Multi Function Button: Press to turn on the Soundbar in standby mode. Press to change the mode.

Mic On/Off Button: Press to turn the microphone on or off. Press and hold for more than 5 seconds in "Bluetooth" mode to enter Bluetooth Pairing state.

LED Indicator

The LED Indicator changes color/state based on the Soundbar's current mode or status:

  • White On: "TV ARC" or "eARC"
  • White On: "Wi-Fi"
  • White On: "Bluetooth"
  • White On: "Digital Audio In"
  • Red On: "Mic Off"
  • [Mic On State]: "Mic On"
  • [Pairing State]: "Ready to connect via Bluetooth."
  • [Connection Complete State]: Connection is complete.

Bottom Panel

Ports include:

  • DC 19V (Power Supply In)
  • SERVICE (For USB storage device software upgrades)
  • HDMI (eARC)
  • DIGITAL AUDIO IN (OPTICAL)

Connecting

Connecting Electrical Power

Connect the AC/DC power adapter to the DC 19V port and plug the power cord into an electrical outlet. Refer to the product label for power supply and consumption details.

Connecting with a Cable

Connecting using an HDMI Cable

Connect the HDMI (eARC) port on the Soundbar to the HDMI (eARC) port on your TV using an HDMI cable. Ensure the cable is certified by HDMI.org.

Connecting using an Optical Cable

Connect the DIGITAL AUDIO IN (OPTICAL) port on the Soundbar to the OPTICAL OUT port of your external device (TV, BD/DVD player, Set-top box, Game console) using an optical cable. Remove protective covers from the optical cable terminals if present.

Using the Q-Symphony Function

When connected to a Samsung TV that supports Q-Symphony, sound can play simultaneously from the Soundbar and TV for a richer, more three-dimensional surround sound experience. The "Q-Symphony" menu will appear on the TV when the Soundbar is connected (message may vary by TV model).

Using a Wireless Connection

Connecting via Bluetooth

When in "Bluetooth" mode, search for the Bluetooth device on your TV or mobile device. If prompted for a PIN code, enter <0000>.

LED Indicator for Bluetooth:

  • Red On: "Mic Off"
  • [Mic On State]: "Mic On"
  • Blue Blinks: Pairing
  • Cyan Blinks X3: Connection is complete
  • "Ready to connect via Bluetooth.": Indicates readiness for connection.

Connecting via Wi-Fi (Wireless Network)

To connect via Wi-Fi, the SmartThings app is required. Connect your mobile device to the same Wi-Fi network as your TV, install and launch the SmartThings app, and follow the on-screen instructions to connect the Soundbar.

Troubleshooting

Before seeking assistance, check the following:

  • Soundbar does not turn on: Check power cord insertion.
  • Soundbar works erratically: Remove and reinsert power cord. Power cycle external device. Turn on power if it auto-turned off due to no signal.
  • Remote control does not work: Point directly at Soundbar. Replace batteries.
  • Red LED indicator stays on: Microphone is turned off. Turn it on.
  • Soundbar does not output any sound: Adjust Soundbar volume or external device volume. Select Soundbar as TV sound output. Remove and reconnect cables. If TV is not connected via HDMI (eARC), check cable connection. Connection may fail due to external device; try connecting Soundbar directly. Ensure HDMI-CEC (Anynet+) is activated on the TV.
  • Soundbar will not connect via Bluetooth: Switch to Bluetooth Pairing mode (press PAIR button or Mic On/Off button for 5+ seconds). Remove the device from the Bluetooth speaker list on your device and reconnect.
  • Sound drops out when connected via Bluetooth: Check for radio interference from nearby devices (microwaves, routers). Move the Bluetooth device closer to the Soundbar. Ensure no body part is touching the Bluetooth transceiver or that the product is not on metal furniture.
  • Unable to connect to Wi-Fi: Ensure wireless router is on; reboot and reconnect. If the signal is too weak, move the router closer or remove obstacles.
  • Soundbar does not turn on automatically with TV: Power synchronization is disabled when Soundbar is turned off while watching TV. Turn off the TV first.

Important Notes About Service

Figures and illustrations are for reference only and may differ from the actual product.

An administration fee may be charged if an engineer visit finds no product defect (e.g., user manual not read) or if the unit is brought to a repair center with no defect.

Specifications

SpecificationDetails
Model NameHW-S66D / HW-S67D
Weight2.7 kg
Dimensions (W x H x D)670.0 x 62.0 x 105.0 mm
Operating Temperature Range+10 C to +40 C
Operating Humidity Range10 % to 80 %, non-condensing
Storage Temperature Range-20 C to +45 C
Storage Humidity Range5 % to 95 %, non-condensing
Amplifier Rated Output Power200W
Supported Play FormatsDolby 5.1ch / Dolby Digital Plus / Dolby TRUE HD / Dolby ATMOS / DTS 5.1ch / LPCM 8ch
Overall Standby Power Consumption (W)6.0W

Note: Samsung Electronics Co., Ltd reserves the right to change specifications without prior notice. Weight and dimensions are approximate.

Precaution: The Soundbar will restart automatically if you turn Wi-Fi or Bluetooth on/off.

Disposal Information

Correct Disposal of Batteries

This marking on the battery, manual, or packaging indicates that batteries should not be disposed of with household waste. Separate batteries from other waste and recycle them responsibly. Chemical symbols (Hg, Cd, Pb) indicate levels of hazardous substances.

Correct Disposal of This Product

This marking on the product, accessories, or literature indicates that the product and its electronic accessories should not be disposed of with household waste. Separate these items from other waste and recycle them responsibly to promote sustainable reuse of material resources.

For details on Samsung's environmental commitments and regulatory obligations, visit: www.samsung.com/uk/aboutsamsung/sustainability/environment/our-commitment/data/

Ecodesign requirements for external power supplies: www.samsung.com/global/ecodesign_component

Models: HW-S66D-XE, HW-S67D-XE, HW-S66D HW-S67D TV Soundbar, HW-S66D HW-S67D, TV Soundbar, Soundbar

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References

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