Reolink Quick Start Guide

What's in the Box

The following items are included in the package:

• Camera
• Mount Base
• Power Adapter
• 1m Ethernet Cable
• Power Extension Cable
• Mounting Hole Template
• Quick Start Guide
• Surveillance Sign
• Pack of Screws

Camera Introduction

External Features:

The camera has the following external components:

• 1: Built-in Microphone
• 2: Daylight Sensor
• 3: Lens
• 4: IR LEDs (Infrared LEDs)
• 5: Ethernet Port
• 6: Power Port

Other Features:

• 1: Micro SD Card Slot: Lift the rubber cover to access the microSD card slot.
• 2: Reset Button: Press and hold the reset button for 5 seconds with a pin to restore factory settings.
• 3: Speaker

Set up the Camera

Set up the Camera on Phone

Step 1: Scan the QR codes [QR Code for App Store] and [QR Code for Google Play] to download the Reolink App from the App Store or Google Play Store.

Step 2: Power on the camera.

Step 3: Launch the Reolink App. Click the "[Add Device Icon]" button in the top right corner and scan the QR code on the camera to add it.

Step 4: Follow the onscreen instructions to finish the initial setup.

Set up the Camera on PC (Optional)

Step 1: Download and install the Reolink Client. Go to reolink.com > Support > App & Client.

Step 2: Power on the camera.

Step 3: Launch the Reolink Client. Click the "[Add Device Icon]" button and input the UID number of the camera to add it.

Step 4: Follow the onscreen instructions to finish the initial setup.

Mount the Camera

Installation Tips

• Do not face the camera towards any light sources.
• Do not point the camera towards a glass window, as it may result in poor image quality due to glare from infrared LEDs, ambient lights, or status lights.
• Do not place the camera in a shaded area and point it towards a well-lit area, as this may also result in poor image quality. To ensure the best image quality, the lighting conditions for both the camera and the capture object should be the same.
• To ensure better image quality, it is recommended to clean the lens with a soft cloth from time to time.
• Make sure the power ports are not directly exposed to water or moisture and are not blocked by dirt or other elements.
• Do not install the camera at places where rain and snow can hit the lens directly.

Mount the Camera to the Wall

Diagram Description: Shows a circular mounting base with alignment marks and screws, leading to the camera being attached.

Step 1: Before drilling the required holes, mark the direction of the lock printed on the mounting base. Ensure the lock is facing up, as shown in the diagram. This will help you align the mount base in the same orientation when installing.

Step 2: Drill holes in accordance with the mounting hole template. Use the drywall anchors included in the package if needed. Secure the mount base to the wall with screws, ensuring its cable groove faces downward.

Step 3: Run the cable of the fisheye camera through the cable groove on the mount base.

Step 4: Attach the camera to the base and rotate it clockwise to lock it in position. Make sure the orientation arrow on the camera and the lock on the base are aligned.

Step 5: To remove the camera from the mount base, press the release mechanism and rotate the camera counterclockwise.

Mount the Camera to Ceiling

Diagram Description: Shows a circular mounting base being attached to a ceiling with screws.

Step 1: Drill holes in accordance with the mounting hole template. Use the drywall anchors included in the package if needed.

Step 2: Secure the mount base to the ceiling with screws.

Step 3: Run the cable of the fisheye camera through the cable groove on the mount base, and rotate the camera clockwise to lock it in position.

Troubleshooting

Infrared LEDs Stop Working

If the Infrared LEDs of your camera stop working, please try the following solutions:

• Enable infrared lights on the Device Settings page via Reolink App/Client.
• Check if the Day/Night mode is enabled and set up auto infrared lights at night on the Live View page via Reolink App/Client.
• Upgrade the firmware of your camera to the latest version.
• Restore the camera to factory settings and check the infrared light settings again.

If these solutions do not work, contact Reolink Support at https://support.reolink.com/.

Failed to Upgrade the Firmware

If you fail to upgrade the firmware for the camera, try the following solutions:

• Check the current camera firmware and see if it is the latest one.
• Make sure that you download the correct firmware from the Download Center.
• Make sure that your PC is working on a stable network.

If these solutions do not work, contact Reolink Support at https://support.reolink.com/.

Specifications

Hardware Features

• Night Vision: 8 Meters
• Day/Night Mode: Auto Switchover

General

• Operating Temperature: -10°C to 55°C (14°F to 131°F)
• Operating Humidity: 10%-90%

For more specifications, visit reolink.com.

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Radiation Exposure Statement

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body.

ISED Compliance Statements

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada's licence-exempt RSS(s). Operation is subject to the following two conditions:

• (1) This device may not cause interference.
• (2) This device must accept any interference, including interference that may cause undesired operation of the device.

L'émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d'Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :

• (1) L'appareil ne doit pas produire de brouillage;
• (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

ISED Radiation Exposure Statement

This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body. Cet équipement est conforme aux limites d'exposition aux radiations IC CNR-102 établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec une distance minimale de 20 cm entre le radiateur et votre corps. Cet émetteur ne doit pas être colocalisé ou fonctionner en conjonction avec une autre antenne ou un autre émetteur.

Operation of 5150-5250 MHz is restricted to indoor use only. Le fonctionnement de 5150-5250 MHz est limité à une utilisation en intérieur uniquement.

Simplified EU Declaration of Conformity

Reolink declares that this device is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and Directive 2014/30/EU.

UKCA Declaration of Conformity

Reolink declares that this product is in compliance with Radio Equipment Regulations 2017 and Electromagnetic Compatibility Regulations 2016.

WiFi Operating Frequency

• 2.4 GHz EIRP < 20dBm
• 5 GHz EIRP < 23dBm
• 5.8GHz EIRP < 14dBm

The functions of Wireless Access Systems including Radio Local Area Networks(WAS/RLANs) within the band 5150-5350 MHz for this device are restricted to indoor use only within all European Union countries (BE/BG/CZ/DK/DE/EE/IE/EL/ES/FR/HR/IT/CY/LV/LT/LU/HU/MT/NL/AT/PL/PT/RO/SI/SK/FI/SE/TR/N O/CH/IS/LI/UK(NI)).

Correct Disposal of This Product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Limited Warranty

This product comes with a 2-year limited warranty that is valid only if purchased from Reolink Official Store or a Reolink authorized reseller. Learn more: https://reolink.com/warranty-and-return/.

Terms and Privacy

Use of the product is subject to your agreement to the Terms of Service and Privacy Policy at reolink.com. Keep out of reach of children.

Technical Support

If you need any technical help, please visit our official support site and contact our support team before returning the products: https://support.reolink.com/.