Electrolux ER 1531T Refrigerator
Instruction Booklet
Instructions for the User
Important Safety Instructions
These warnings are provided in the interests of your safety. Ensure that you understand them all before installing or using this appliance. Your safety is of paramount importance. If you are unsure about any of the meanings of these warnings contact the Customer Care Department.
Prior to Installation
- Check the appliance for transport damage. Under no circumstance should a damaged appliance be installed. In the event of damage please contact your retailer.
Installation
- This appliance is heavy. Care should be taken when moving it.
- It is dangerous to alter the specifications or attempt to modify this product in any way.
- Ensure that the appliance does not stand on the electrical supply cable. Important: if the supply cable is damaged, it must be replaced by authorised service or qualified personnel using a special cable of the same type.
- Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.
- Parts which heat up should not be exposed. Whenever possible, the back of the appliance should be close to a wall, but leaving the required distance for ventilation, as stated in the installation instructions.
- The appliance should be left for 2 hours after installation before it is turned on, in order to allow the refrigerant to settle.
Refrigerant
- The refrigerant isobutane (R600a) is contained within the refrigerant circuit of the appliance, a natural gas with a high level of environmental compatibility, which is nevertheless flammable.
- During transportation and installation of the appliance, be certain that none of the components of the refrigerant circuit become damaged.
- If the refrigerant circuit should become damaged:
- Avoid open flames and sources of ignition.
- Thoroughly ventilate the room in which the appliance is situated.
Child Safety
- Do not allow children to tamper with the controls or play with the product.
- There is a risk of suffocation! Keep packaging material away from children!
General Safety
- This appliance contains hydrocarbons in its cooling unit; maintenance and recharging must therefore only be carried out by authorised technicians.
- Take utmost care when handling your appliance so as not to cause any damages to the cooling unit with consequent possible fluid leakages.
- The appliance must not be located close to radiators or boilers.
- Avoid prolonged exposure of the appliance to direct sunlight.
- Do not use other electrical appliances (such as ice cream makers) inside of refrigerating appliances.
During Use
- This appliance is designed for domestic use only, specifically for the storage of edible foodstuffs. It is not intended for commercial or industrial use.
- Containers with flammable gases or liquids can leak at low temperatures. Do not store any containers with flammable materials, such as spray cans, fire extinguisher refill cartridges etc. in the refrigerator.
Maintenance and Cleaning
- Before cleaning, always switch off the appliance and disconnect from the electrical supply.
- When unplugging always pull the plug from the mains socket, do not pull on the cable.
Servicing
- This product should be serviced by an authorised engineer and only genuine spare parts should be used.
- Under no circumstances should you attempt to repair the appliance yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre.
At the end of the Appliance Life
- When disposing of your appliance use an authorised disposal site.
- Remove the plug and ensure that any locks or catches are removed, to prevent young children being trapped inside.
Description of the Appliance
- Dairy compartment
- Can storage shelf with egg tray
- Bottle storage shelf
- Salad bin
- Glass shelf (for storing fresh meat)
- Storage shelves
- Thermostat control
Diagram showing the interior of the refrigerator with numbered compartments: 1. Dairy compartment, 2. Can storage shelf with egg tray, 3. Bottle storage shelf, 4. Salad bin, 5. Glass shelf (for storing fresh meat), 6. Storage shelves, 7. Thermostat control.
Operation
Before use
Remove all securing tapes. Wash inside the appliance with lukewarm water and bicarbonate of soda (5 ml to 0.5 litre of water). Do not use soap or detergent as the smell may linger. Dry thoroughly.
Setting the temperature
The temperature inside the refrigerator is regulated by a thermostat control knob with 6 temperature positions and one «OFF» (O) position. Position 1 = minimum coldness. Position 6 = maximum coldness. Turn the thermostat control knob to the required position. An intermediate position is usually the most suitable, although the temperature will be affected by:
- Room temperature
- How often the door is opened
- How much food is stored
- Position of the appliance
When altering the temperature setting, allow 24 hours for the temperature to stabilise before making further changes.
Important: During prolonged periods of abnormally hot weather, if the thermostat is set on too high a number, the cooling system may operate continuously and the fridge cooling plate may not defrost. Turning the knob to a lower number will cause the automatic defrosting to resume. If you wish to return to a lower temperature, turn the thermostat knob to a higher number, however you should turn the setting lower occasionally to allow automatic defrosting.
Fresh food refrigeration
To obtain the best performance, do not store warm food or evaporating liquids in the refrigerator; do cover or wrap the food, particularly if it has a strong flavour. Do not cover the shelves with any protective material, such as paper, cardboard or plastic, which may obstruct the air circulation through them.
To help you use your refrigerator correctly, here are some more useful hints:
- Raw meat (beef, pork, lamb & chicken or poultry): wrap in polythene bags and place on top of the salad bin. Meat can only be stored safely in this way for one or two days at the most.
- Fruit & vegetables: these should be thoroughly cleaned and placed in the bottom salad drawers.
- Butter & cheese: these should be placed in special airtight containers or wrapped in aluminium foil or polythene bags to exclude as much air as possible.
- Milk bottles: these should have a cap and should be stored in the bottle rack on the door.
The walls of the refrigerator are equipped with runners so that shelves can be positioned as desired.
Diagram showing refrigerator walls with runners for shelf placement.
The door shelves
To permit storage of food packages of various sizes the central door shelf can be adjusted in height. To do this proceed as figure.
Diagram illustrating how to adjust the height of the central door shelf.
For more thorough cleaning, the top door shelf and the bottle shelf can be removed by pulling them in the direction of the arrows, then refitting them in position.
Diagram showing bottles stored on a door shelf.
Normal Operating Sounds
You may hear faint gurgling or bubbling sounds when the refrigerant is pumped through the coils or tubing at the rear, to the cooling plate. When the compressor is on, the refrigerant is being pumped round, and you will hear a whirring sound or pulsating noise from the compressor. A thermostat controls the compressor, and you will hear a faint 'click' when the thermostat cuts in and out.
Health and Safety Guidelines
Because of consumer demand, preservatives have been removed from many pre-prepared foods. This together with the changes in shopping habits to a once-a-week shop, mean that safe handling and storage of food is even more important than ever.
The following tips should help you to ensure that the food in your home is in as perfect condition as possible.
- Keep the time between buying chilled food and placing it in your fridge as short as possible. Tests showed that the temperature of 1 litre of orange juice rose to 22°C in an hour between the supermarket and home. It then took 11 hours to get down to 7°C in the refrigerator.
- Keep the refrigerator door closed as much as possible.
- Do not push food together too much, try to allow air to circulate around each item.
- Cool cooked food as quickly as possible but do NOT place in the refrigerator until cool. (Leave food in a cool place in order that it can then be placed in the refrigerator as soon as possible).
- Do NOT mix raw and cooked meat, they must be in separate containers. Take care not to let the meat juices drip onto other food. If the meat does drip, remove everything and clean thoroughly.
- Do not store food uncovered.
- Remove suspect food from your refrigerator and clean (Refer to “Maintenance and Cleaning”).
- Never allow spillages to dry and harden.
- Store eggs in the egg rack provided in the refrigerator door. Discard any broken or chipped eggs.
- Regularly check the refrigerator door seal to ensure that it is clean and free from debris.
- Always wash your hands with soapy water and dry them with a clean towel before handling food.
- Keep work surfaces clean and avoid cross contamination by not using the same work surface or knife, without washing them thoroughly in between.
Defrosting
The refrigerator automatically defrosts every time the compressor stops. The water is discharged, via the pipe, into a tray located at the back of the appliance above the compressor, where it evaporates.
Important: To avoid defrost water overflowing into the fridge, periodically clean the water discharge hole in the centre of the V shaped drip collector at the back of the refrigerator compartment behind the salad bin. Use the special cleaner provided which you will find already inserted into the discharge hole.
Diagram showing the V-shaped drip collector and discharge hole for defrost water.
Maintenance and Cleaning
Before any maintenance or cleaning work is carried out, DISCONNECT the appliance from the ELECTRICITY supply.
Warning: This appliance contains hydrocarbons in its cooling unit maintenance and recharging must therefore only be carried out by authorised technicians.
Internal cleaning
Clean the inside and accessories with warm water and bicarbonate of soda (5ml to 0.5 litre of water). Rinse and dry thoroughly. NEVER USE DETERGENTS, ABRASIVE POWDERS, HIGHLY PERFUMED CLEANING PRODUCTS OR WAX POLISHES, TO CLEAN THE INTERIOR AS THESE WILL DAMAGE THE SURFACE AND LEAVE A STRONG SMELL. Clean the drain hole of the water trough at regular intervals and make sure that the drain hole is never obstructed, so that the defrost water may flow freely.
Important: Do not use abrasive products.
External cleaning
Wash the outer cabinet with warm soapy water. Do NOT use abrasive products.
Once or twice a year dust the condenser (black grill) and the compressor at the back of the appliance, with a brush or vacuum cleaner, see the figure.
You MUST ensure that the appliance is switched OFF. An accumulation of dust will affect the performance of the appliance and cause excessive electricity consumption.
Diagram showing the back of the appliance with labels for Condenser, Defrost Tray, and Compressor.
Changing the light bulb
Should the interior light fail to work, first switch off the appliance and disconnect from the electricity supply, then replace the bulb as follows:
- Unscrew the light cover and then pull it outward by pressing as shown in the figure.
- Unscrew the bulb and replace it with a new 15 watt bulb (available from your nearest Service Force Centre).
- Replace the light cover by sliding it into its original position and replacing the screw.
Diagram illustrating how to remove the light cover.
When the appliance is not in use
When the appliance is not in use for long periods, disconnect from the electricity supply, empty all foods and clean the appliance, leaving the door ajar to prevent unpleasant smells.
Something Not Working?
Before contacting your local Service Force Centre check the following points. IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or installation, a charge will be made even if the appliance is under guarantee.
Symptom | Solution |
---|---|
No power to appliance |
|
The light does not come on |
|
The temperature in the fridge is too high |
|
The compressor runs continuously |
|
Excessive frost and ice has built up | Refer to normal operating sounds. |
Noise | Check the drain hole is not blocked (see "Maintenance and Cleaning"). |
Water under the salad bin | Check the drain hole is not blocked (see "Maintenance and Cleaning"). |
If after the above checks, there is still a fault, call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for any in-guarantee service calls.
Instructions for the Installer
Technical Specifications
DIMENSIONS | Height: 85 cm Width: 54,5 cm Depth: 60 cm |
---|---|
POWER SUPPLY VOLTAGE AND FREQUENCY | 220-240 V / 50 Hz |
TOTAL POWER ABSORBED | 95 W |
AVERAGE DAILY UNITS ELECTRICITY(*) | 0,52 kWh |
GROSS CAPACITY | 158 l |
NET CAPACITY | 155 l |
(*)This figure is based on standard test results in accordance with European Standard EN153. Actual consumption will depend on how the appliance is used and where it is located).
Installation
Positioning
For this appliance to work efficiently, it must not be located where the temperatures will fall below 10°C (50°F) or rise above 32°C (90°F), e.g. conservatories.
For correct operation this appliance must be located in a dry atmosphere, away from heat sources, e.g. cookers, radiators, boilers and direct sunlight.
You should also ensure that air can circulate freely around the back and the top of the cabinet. There should be 100mm (4") between the top of the cabinet and any overhanging kitchen furniture. Alternatively allow 50mm (2") between the top of the cabinet and any overhanging kitchen furniture and a gap of 25mm (1") on either side of the appliance.
Do not obstruct the space underneath. The back of the cabinet may be placed close to the wall but must not touch it. DO NOT install in places with restricted ventilation.
Diagram showing ventilation clearances: 'A' indicates 50-100 mm space above the cabinet and 10 mm space at the back. 'B' indicates 10 mm space on the sides.
Adjust the level of the appliance by screwing out the adjustable foot, or feet, at the bottom of the cabinet using your fingers.
Diagram showing the adjustable foot at the bottom of the appliance, used for leveling.
Door reversal
Before carrying out the operations described below, pull out the mains plug from the wall socket.
Carry out door reversal as follows:
- Gently lay the appliance on its back with the top held away from the floor by 5-8 cm (2-3 inches) of packing.
- Remove the bottom door hinge (5).
- Remove the door (4) by opening it and pulling it gently downwards to remove it from the top hinge pin (2).
- Unscrew the top hinge pin (2) from the top hinge (1) and replace it in the opposite hole on the left hand side.
- Unscrew the foot at the base (6) of the appliance and refit it on the opposite side.
- Refit the door and the bottom hinge (5) to the left hand side.
- Remove the door handle (3) and fit it on the opposite side. Cover the holes left open with the plugs already provided.
When the bottom hinge is screwed in, a certain amount of force is exerted on the screws. It is therefore advisable to lubricate the screw tips before starting this operation.
Important: After completion of the door reversal operation, verify that the door gasket is sealing onto the cabinet. If the ambient temperature is cold (i.e. in Winter), the gasket may not fit perfectly to the cabinet. In that case, wait for the natural fitting of the gasket or accelerate this process by heating up the part involved with a normal hairdryer on a low setting.
Diagram showing the numbered parts of the hinge mechanism (1-6) involved in door reversal.
Electrical Connection
WARNING: THIS APPLIANCE MUST BE EARTHED. The manufacturer declines any liability should this safety measure not be observed.
If the plug that is fitted to your appliance is not suitable for your socket outlet, it must be cut off and the appropriate plug fitted.
Remove the fuse from the cut off plug. The cut off plug should then be disposed of to prevent the hazard of shocks in case it should be plugged into a 13amp socket in another part of your home.
Important: The wires in the mains lead are coloured in accordance with the following code:
- Green and Yellow - Earth
- Blue - Neutral
- Brown - Live
If you fit your own plug, the colours of the wires in the mains lead of your appliance, may not correspond with the markings identifying the terminals in your plug, proceed as follows:
- Connect the Green and the Yellow (earth) wire to the terminal in the plug which is marked with the letter «E» or the earth symbol ?, or coloured green and yellow.
- Connect the blue (neutral) wire to the terminal in the plug which is marked with the letter «N» or coloured black.
- Connect the brown (live) wire to the terminal in the plug which is marked with the letter «L» or coloured red.
The plug moulded onto the lead incorporates a fuse. For replacement, use a 13amp BS1362 fuse. Only ASTA or BSI approved fuses should be used.
The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indicated by the coloured insert at the base of the plug. A replacement cover/carrier must be obtained from your local Service Force Centre.
This appliance complies with the E.E.C. Directive No. 87/308 of 2.6.87 relative to radio interference suppression.
This appliance complies with the following E.E.C. Directive:
- 73/23 EEC of 19.2.73 (Low Voltage Directive) and subsequent amendments.
- 89/336 EEC of 3.5.89 (Electromagnetic Compatibility Directive) and subsequent amendments.
Please ensure that when the appliance is installed it is easily accessible for the engineer in the event of breakdown.
Diagram of an electrical plug showing wiring connections: Green & Yellow to Earth ('E' or ? symbol), Blue to Neutral ('N'), Brown to Live ('L'). Also shows 13 AMP fuse and cord clamp.
Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact your local Electrolux Service Force Centre by telephoning: 08705 929929
Your telephone call will be automatically routed to the Service Force Centre covering your post code area. The addresses are listed on the following pages.
Before calling out an engineer, please ensure you have read the details under the heading 'Something Not Working'.
When you contact the Service Centre you will need to give the following details:
- Your name, address and post code
- Your telephone number
- Clear and concise details of the fault
- The model serial no. of the appliance (found on the rating plate)
- The purchase date
Customer Care Department
For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, you are invited to contact our Customer Care Department by letter or telephone or visit our website at www.electrolux.co.uk
Customer Care Department
Electrolux
55-77 High Street
Slough
Berkshire
SL1 1DZ
Tel: 08705 950 950 (*)
(*) calls to this number may be recorded for training purposes.
Service Force Addresses
To contact your local Service Force Centre telephone 08705 929 929
CHANNEL ISLANDS
GUERNSEY | Guernsey Electricity PO Box 4 Vale, Guernsey Channel Islands GY1 3AD |
JERSEY | Jersey Electricity Company Haut De L'orme Rue De Haut De L'orme Trinity Jersey Channel Islands JE3 5FG |
ISLE OF LEWIS
ISLE OF LEWIS | ND Macleod 16 James Street Stornoway Isle of Lewis PA87 2QW |
NORTH EAST
GATESHEAD | Unit 356a Dukesway Court Dukesway Gateshead NE11 0BH |
GRIMSBY | 15 Hainton Avenue Grimsby N. E. Lincs DN32 9AS |
HULL | Unit 1 Boulevard Industrial Estate Hull HU3 4AY |
LEEDS | 64-66 Cross Gates Road Cross Gates Leeds LS15 7YS |
NEWTON AYCLIFFE | Unit 23 Northfield Way Aycliffe Industrial Park Newton Aycliffe DL5 6EJ |
SHEFFIELD | Pennine House Roman Ridge Road Sheffield S9 1GB |
SCOTLAND
ABERDEEN | 54 Claremont Street Aberdeen AB10 6RA |
AUCHTERMUCHTY | 33a Burnside Auchtermuchty Fife KY14 7AJ |
BLANTYRE | Unit 5 Block 2 Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ |
DUMFRIES | 93 Irish Street Dumfries DG1 2 PQ |
DUNOON | 7 Hill Street Dunoon Argyll PA23 7AL |
EDINBURGH | Unit 12 Dumbryden Ind. Estate 2 Dumbryden Road Edinburgh EH14 2AB |
GLASGOW | Unit 4 Wellington Road Bishopriggs Glasgow G64 2SA |
INVERNESS | Unit 3BI Smithton Ind. Estate Smithton Inverness IV2 7WL |
ISLE OF ARRAN | Arran Domestics The Douglas Centre Brodick Isle of Arran KA27 8AJ |
ISLE OF BARRA | J Zerfah 244 Bruernish Isle of Barra Western Islands HS9 5QY |
ISLES OF BUTE | Walker Engineering Glenmhor Upper Serpentine Road Rothesay Isle of Bute PA20 9EH |
KELSO | 2, 6 & 8 Woodmarket Kelso Borders TD5 7AX |
ORKNEY | 7 King Street Kirkwall Orkney KW15 1JF |
PERTH (OWN SALES) | Scottish Hydro Electric Central Warehouse Inveralmond Perth PH1 3AF |
SHETLAND (OWN SALES) | 3-4 Carlton Place Lerwick Shetland ZE1 0PW |
SHETLAND (OWN SALES) | Bolts Shetland 26 North Road Lerwick Shetland ZE1 0PE |
WHALSAY (OWN SALES) | Leask Electrical Harisdale Symbister, Whalsay Shetland ZE2 9AA |
NORTHERN IRELAND
BELFAST | Owenmore House Kilwee Business Park Dunmurry Belfast BT17 0HD |
NORTH WEST
BIRKENHEAD | 1 Kelvin Park Dock Road Birkenhead CH41 1LT |
CARLISLE | Unit 7 James Street Workshops James Street Carlisle Cumbria CA2 5AH |
ISLE OF MAN | South Quay Ind. Estate Douglas Isle of Man IM1 5AT |
BOLTON | Unit B Central Industrial Estate St Marks Street Bolton BL3 6NR |
PRESTON | Unit 250 Dawson Place Bamber Bridge Preston Lancashire PR5 8AL |
STOCKPORT | Unit 20 Haigh Park Haigh Avenue Stockport SK4 1QR |
WALES
CARDIFF | Unit 4 Guardian Industrial Estate Clydesmuir Road Cardiff CF2 2QS |
CLYWD | Unit 6-7 Coed Parc Abergele Road Rhuddlan Clwyd LL18 5UG |
DYFED | Unit 9 St. Clears Business Park Tenby Road St. Clears Carmarthen SA33 4JW |
OSWESTRY | Plas Ffynnon Warehouse Middleton Road Oswestry SY11 2PP |
MIDLANDS
BIRMINGHAM | 66 Birch Road East Wyrley Trading Estate Witton Birmingham B6 7DB |
BOURNE | Pinfold Road Bourne PE10 9HT |
BRIDGNORTH | 68 St. Mary's Street Bridgnorth Shropshire WV16 4DR |
GLOUCESTER | 101 Rycroft Street Gloucester GL1 4NB |
HEREFORD | Units 3 & 4 Bank Buildings Cattle market Hereford HE4 9HX |
HIGHAM FERRERS | 30 High Street Higham Ferrers Northants NN10 8PL |
ILKESTON | Unit 2 Furnace Road Ilkeston DE7 5EP |
LEICESTER | Unit 7 Oaks Industrial Estate Coventry Road Narborough Leicestershire LE9 5GF |
LINCOLN | Unit 8 Clifton Street Stone Field Park Lincoln LN5 8LQ |
NEWCASTLE UNDER LYME | 18-21 Croft Road Brampton Ind. Estate Newcastle under Lyme Staffordshire ST5 0TW |
REDDITCH | 13 Thornhill Road North Moons Moat Redditch Worcestershire B98 9ND |
TAMWORTH | Unit 3 Sterling Park Claymore Tamworth B77 5DQ |
WORCESTER | Units 1 & 2 Northbrooks Close Gregorys Mill Ind. Estate Worcester WR3 8BP |
LONDON & EAST ANGLIA
BECKENHAM | 11a Gardner Ind. Estate Kent House Lane Beckenham Kent BR3 1QZ |
CHELMSFORD | Hanbury Road Widford Ind. Estate Chelmsford Essex CM12 3AE |
COLINDALE | Unit 14 Capitol Park Capitol Way Colindale London NW9 0EQ |
ELTHAM | 194 Court Road Mottingham Eltham London SE9 4EW |
ENFIELD | 284 Alma Road Enfield London EN3 7BB |
GRAVESEND | Unit B4 Imperial Business Estate West Mill Gravesend Kent DA11 0DL |
IPSWICH | Unit 6C Elton Park Business Centre Hadleigh Road Ipswich IP2 0DD |
LETCHWORTH | 16-17 Woodside Ind. Park Works Road Letchworth Herts SG6 1LA |
LONDON | 2 - 4 Royal Lane Yiewsley West Drayton Middlesex UB7 8DL |
MAIDENHEAD | Reform Road Maidenhead Berkshire SL6 8BY |
MOLESEY | 10 Island Farm Avenue West Molesey Surrey KT8 2UZ |
NEWBURY | 9 Pipers Court Berkshire Drive Thatcham Berkshire RG19 4ER |
NORWICH | 2b Trafalgar Street Norwich NR1 3HN |
SUNBURY | Unit 1a The Summit Hanworth Road Sunbury on Thames TW16 5DB |
SOUTH EAST
ASHFORD | Unit 2 Bridge Road Business Centre Bridge Road Ashford Kent TN23 1BB |
FLEET | Unit 1 Redfields Ind. Estate Church Crookham Fleet Hampshire GU13 0RD |
HAYWARDS HEATH | 21-25 Bridge Road Haywards Heath Sussex RH16 1UA |
TONBRIDGE | Unit 30 Deacon Trading Estate Morley Road Tonbridge TN9 1RA |
SOUTH WEST
BARNSTAPLE | Main Road Fremington Barnstaple North Devon EX31 2NT |
BOURNEMOUTH | 63-65 Curzon Road Bournemouth Dorset BH1 4PW |
BRIDGEWATER | 6 Herswell Business Park Salmon Parade Bridgwater Somerset TA6 5PY |
BRISTOL | 11 Eldon Way Eldonwall Trading Estate Bristol BS4 3QQ |
EMSWORTH | 266 Main Road Southbourne Emsworth PO10 8JL |
ISLE OF WIGHT | Unit 8 Enterprise Court Ryde Business Park Ryde Isle of Wight PO33 1DB |
NEWTON ABBOT | Unit 2 Zealley Ind. Estate Kingsteignton Newton Abbot TQ12 3TD |
REDRUTH | Unit 7D Pool Ind. Estate Druids Road Redruth Cornwall TR15 3RH |
Guarantee Conditions
Standard guarantee conditions
We, Electrolux, undertake that if within 12 months of the date of purchase this Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:
- The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.
- The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.
- The appliance has not been serviced, maintained repaired, taken apart or tampered with by any person not authorised by us.
- All service work under this guarantee must be undertaken by an Electrolux Service Force Centre.
- Any appliance or defective part replaced shall become the Company's property.
- This guarantee is in addition to your statutory and other legal rights.
Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.
Exclusions
This guarantee does not cover:
- Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.
- Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United Kingdom.
- Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.
- Products of Electrolux manufacture which are not marketed by Electrolux.
European Guarantee
If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:
- The guarantee starts from the date you first purchased your product.
- The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products.
- This guarantee relates to you and cannot be transferred to another user.
- Your new home is within European Community (EC) or European Free Trade Area.
- The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.
- The product is installed taking in account regulations in your new country.
Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliance.
Country | City | Telephone |
---|---|---|
France | Senlis | +33 (0) 44 62 22 22 |
Germany | Nurenberg | +49 (0) 911 323 2600 |
Italy | Pordenone | +39 (0) 1678 47053 |
Sweden | Stockholm | +46 (0) 20 78 77 50 |
UK | Slough | +44 (0) 1753 219898 |