Kiva Wellness 6 Person Far-Infrared Sauna User Manual

Kiva Sauna Promise

ELEVATING YOUR WELLNESS & RECOVERY THROUGH INNOVATIVE TECHNOLOGY

• [Low EMF]
• [Lifetime Warranty on Heaters]
• [Non-Toxic Materials]
• [Easy to Assemble]
• [Energy Efficient]

Safety Sheet

• Designed for stand-alone or built-in installation in bathrooms, pools, or spa areas.
• Indoor installation is recommended for maximum protection and longevity.
• Outdoor installations must be completely covered and sheltered from rain, moisture, and other elements to protect the wood finish.
• Children must be supervised at all times. Children over 6 years may use the sauna under adult supervision.
• Do not use if you have open wounds, eye diseases, or severe sunburn.
• Elderly, pregnant women, and infants should not use the sauna.
• Exit immediately if you feel uncomfortable, dizzy, or sleepy.
• Consult a doctor if you have health conditions related to temperature.
• CAUTION: Hyperthermia can occur if body temperature exceeds normal levels (37°C / 98.6°F). Symptoms include increased body temperature, dizziness, lethargy, drowsiness, and fainting. Effects can include failure to perceive heat, unawareness of hazards, fatal damage to pregnant women, physical inability to exit, and unconsciousness.
• Do not use under the influence of drugs or alcohol.
• WARNING: Alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia.
• Remove all jewelry before entering.
• Do not dry clothes or leave towels in the sauna to avoid fire.
• Do not touch the light bulb. Switch off and cool before changing.
• Do not spray water on heating elements; this may cause electric shock or damage.
• Do not place pets in the sauna.
• If the sauna becomes too warm, open the ceiling vent or front door.
• Turn off and unplug the power cord after your session.

Post-Session Cooling and Automatic Shut-Off

Allow heaters to cool down for at least 15 minutes after each session to maintain safety and prolong lifespan. The automatic shut-off feature prevents overheating of electrical components during continuous or excessive use, ensuring safety and system integrity.

Installation Requirements

• A certified electrician must install a dedicated outlet for the sauna. Failure to do so may affect performance.
• Ensure all wires, cords, and connections are properly connected before powering on.
• Plug the sauna into a proper wall power outlet; do not share the outlet with other appliances.
• Install the sauna on a completely level surface in an area that is dry and protected from the weather.
• WARNING: Do not operate unless the heater guard is correctly in place to reduce the risk of electrocution and burns.
• CAUTION: Do not place combustible materials on or against heaters.
• To reduce the risk of electric shock and fire, do not expose the control system to water or rain. Do not open the control system cover, as it contains dangerous high-tension fittings. Only authorized technicians should perform repairs.
• Unauthorized repairs, alterations, or modifications can lead to serious injury and void the warranty by causing the sauna to operate outside its intended parameters.
• WARNING: Disconnect the power supply before servicing to reduce the risk of electrocution.
• Do not spray the exterior with water. If the installation area is prone to dampness, use rubber matting or other suitable barriers underneath the sauna.
• Keep all liquids away from heating panels and electronics.
• Keep flammable objects and corrosive chemical substances away from the sauna.
• To prevent burns or electrical shock, do not touch or use metal tools on the far-infrared heating elements or their net cover.

Parts & Features

The Kiva Wellness Far-Infrared Sauna includes the following components:

Diagram Description: An exploded view illustrating the assembly of the sauna, showing the arrangement of panels, bench, door, and internal components.

• 1 - Control box
• 2 - Top board
• 3 - Satrlight
• 4 - Left side board
• 5 - Infrared panel heater
• 6 - Front board
• 7 - Door hinge
• 8 - Emergency button
• 9 - Glass door
• 10 - Door handle
• 11 - Control panel
• 12 - Ramp
• 13 - Power switch
• 14 - Bench support
• 15 - Temperature sensor
• 16 - Ventilation
• 17 - Reinforced bar
• 18 - Rear board
• 19 - Safety handle
• 20 - Backrest
• 21 - Side glass
• 22 - Bench
• 23 - Ventilation
• 24 - Floor board

Installation Process

This process is easiest with at least 2 adults working together.

Structural Creation

1. Start with the bottom panel, place it in your desired location, and ensure the front part of the panel is oriented correctly.
2. Assemble the back panel by aligning it with the corresponding battens on the bottom panel, ensuring they are in line. One person should hold the back panel while the other proceeds.
3. Assemble the left panel by aligning it with the bottom panel and corresponding battens. Ensure it fits flush into the back panel. Use the latches. Once the back and side panels are together on the floor, close and latch them.
4. Assemble the right panel by aligning it with the bottom panel and ensuring it fits correctly into the battens. Latch it.
5. Slide the bench front board vertically into the slot within the left and right panels.
6. Place the bench seat on the corresponding battens of the backboard.
7. Place the Foot Rest board in front of the bench front board.
8. Assemble the front panel by aligning it with the corresponding battens on the bottom panel. Latch it with the left and right panels. Exercise caution with the glass door.
9. Thread all wires and connecting plugs through the corresponding holes of the internal top panel. Connect all wires to the controller on the internal top panel.

Electrical Connection

1. Tuck any wires from the front and back panels into the center of the sauna cabinet to prevent them from being pressed during internal top panel installation.
2. Connect all wires and connectors to the corresponding outlets on the internal top panel. Ensure connections are tight and secure.
3. Secure the external top panel over the internal top panel, aligning it correctly and fastening with the supplied screws.
4. Installation is now complete. Plug in the power and turn the sauna on at the control panel.

Control Panel & Box

The control panel allows you to manage your sauna's functions:

• 3: USB Port: Available for playing music.
• 4: Light Button: Turns the internal light on or off. If the keypad is lit, the light is powered on. Hold the button for a few seconds to change the light color; the display will show '2n'. Release and press again repeatedly until your desired color is selected. The '2n' will disappear once a color is chosen.
• 5: Power Button: Hold for 3 seconds to switch your sauna heaters on or off.
• 6: Temperature Control: Adjust the heat setting from 30°C to 75°C by pressing the up or down buttons. The control panel displays 'LO' when warming up below 30°C. To switch to Fahrenheit, press LOCK and TEMP- simultaneously; temperature changes will be in 5°F increments.
• 7: Timer Control: Use the '+' and '-' buttons to set your sauna session timer, ranging from 5 to 60 minutes.
• 8: Audio Function: Pressing AUDIO once prepares the sauna for Bluetooth sync (display shows 'BLU'). Connect via your device's Bluetooth settings (search for 'BT Sauna'). This may take up to 10 seconds. Pressing AUDIO again switches options to USB or Radio. USB plays audio from your connected device. For Radio, fuzzy channels may occur; hold the Audio button while on Radio to adjust frequency for better reception.
• 9: Lock Function: Use this button to lock your sauna settings during a session, preventing accidental changes if the control panel is brushed.

Control Box:

The control box is located at the top of the sauna. Connect heater panels to plug #3 and the lamp to #2.

Connections:

• 1: Main Power for Kiva Wellness Sauna
• 2: Lamp Power Output cable
• 3: Heaters Power output cables (Loads A-F)
• 4: Fuse reset
• 5: Powers the following: 12v Output, Temperature Sensor, Control Panel, Radio Antenna, USB Output, LED Lamp, Speakers.

Trouble Shooting

Cleaning & Maintenance

• Always follow the instruction manual to maintain your Kiva Wellness Far-Infrared Sauna in the best possible shape for longevity.
• To maintain the wood's appearance, place a towel on the sauna bench to prevent sweat from dripping onto wooden surfaces.
• After use, open the sauna door to release moisture and help keep wooden surfaces dry.
• Avoid using sharp objects inside the sauna to prevent damage to internal fixtures and surfaces.
• Use soft paper or a microfibre cloth to clean the glass door.
• Do not use liquid or aerosol cleaning products inside the sauna.
• Unplug the sauna from the wall power outlet before cleaning. Do not use alcohol or strong cleaning chemicals, as they can damage the wood and its natural protection layer.
• Do not store the sauna in damp environments, as this can cause wood to stain and rot.

Sauna Tips

Pre-sauna hydration is more important than drinking water during your session. Ensure you drink plenty of water before starting to stay adequately hydrated and perspire safely.

Rehydrate after your sauna session to help reduce heat stress. Drinking plenty of fluids 2-3 hours post-session is recommended.

For maximum hydration, try this fruity infused coconut water recipe:

FRUITY INFUSED COCONUT WATER

All you need:

• 2 cups coconut water
• 2 cups water
• 2 cups fruit of choice (fresh or frozen)

Method:

1. Fill a large jug with coconut water and filtered water.
2. Add fruit slices to the jug and stir.
3. Place the jug in the fridge for at least 30 minutes to chill and infuse.
4. Serve in glasses over ice.

Supercharge Your Sauna Experience

Enhance your wellness with these self-care rituals:

• Light stretching: Helps to loosen tight muscles and increase flexibility.
• Hydration: Sip and celebrate your sauna experience with a fresh juice, filtered water, or chilled coconut water.
• Massage: Use your favorite massage tool or hands to lightly rub muscles and relieve tension.
• Deep breathing/meditation: Releases tension, promotes relaxation, and fosters a sense of calmness.
• Dry brushing: Helps to detoxify the body, deeply exfoliate, and leaves skin feeling smooth and fresh.
• Read: Take time to unwind and get lost in a good book.
• Podcasts / playlist: Use the Bluetooth function on the sauna control panel to enhance your listening experience. It's a perfect way to catch up on podcasts or enjoy music.
• Hair mask: Helps to prioritize self-care and give your hair some TLC.

Warranty

Warranty Period: Lifetime warranty on carbon heaters and 5-year general warranty.

Kiva Wellness provides warranty for its products. This product is warranted to be free from defects in materials and workmanship under normal domestic use for one year on parts and labor (with the exception of a lifetime warranty on carbon heaters) from the original date of purchase.

Do not return your sauna to the store of purchase before contacting Kiva Wellness directly.

LODGING A WARRANTY CLAIM

Should you experience any issues with your product, please follow these steps to lodge a warranty claim:

1. Contact Kiva Wellness and provide the following details:
   • Your warranty details (name, email, phone number)
   • Product name and model number
   • Product serial number (found on the rating label)
   • Explanation of how the damage occurred
   • Photos of the damage or issue (highly beneficial for expediting your claim)
2. Kiva Wellness will assess your claim and respond within 24-48 hours. If a defect is found during normal domestic use within the warranty period, Kiva Wellness will repair or replace the product or defective part free of charge.
3. If the product needs to be sent to the service center, the customer is responsible for all packing, freight, and insurance costs for transit to Kiva Wellness, subject to applicable consumer laws.
4. If the product or a part qualifies for replacement or service within 30 days of purchase, Kiva Wellness will arrange shipping at no cost.
5. Any product sent to Kiva Wellness must include a return authorization form provided after claim acceptance. Failure to include this form may result in rejection or delayed service.
6. If the warranty period has expired or the product does not qualify for service, customers can still purchase replacement parts or have products repaired by Kiva Wellness service centers. Contact Kiva Wellness for information and quotes for out-of-warranty work.
7. Typical turn-around times for warranty claims are 10-14 business days, plus shipping, depending on location and claim type.
8. Liability will not exceed the retail value of the product. No warranty is made for parts sourced from outside Kiva Wellness.
9. Warranty parts or products provided require the customer to cover related shipping costs.
10. Exchanged or substitute parts and products become the property of Kiva Wellness. Repaired or replaced items are warranted for the balance of the original warranty period.
11. (Australia only) Kiva Wellness goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other foreseeable loss or damage. You are also entitled to repair or replacement if goods fail to be of acceptable quality and the failure is not major.

WARRANTY DOES NOT COVER

• Damage not caused by a direct defect in factory workmanship or materials (accidental or otherwise).
• Damage due to abuse, mishandling, alteration, misuse, commercial service, tampering, accident, or failure to follow instructions.
• Damage caused by unauthorized parts or services.
• Normal wear and tear from normal use or aging.
• Incidental or consequential damages (limitations may vary by state). Report shipment damage immediately to the parcel carrier and distributor.
• Kiva Wellness excludes liability for loss not reasonably foreseeable, including negligence, expenditure, or loss of enjoyment.

EMF Test Results

MEASURING DISTANCE: 30MM

TEST PROCEDURE: EN 62233:2008

FREQUENCY RANGE: 10HZ-400KHZ

TEST VOLTAGE: AC120V / 60HZ

RESULT: PASS

FRONT: 1.139% (of Recommended Allowable Radiation Limit: 100%, 10MG)

REAR: 1.137% (of Recommended Allowable Radiation Limit: 100%, 10MG)

Disclaimer

Kiva Wellness products should not be considered medical devices and are intended as general wellness products only. They are not designed to prevent or treat medical conditions. Consult a health practitioner if you are unsure about the suitability of a Kiva Wellness product for your needs.